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Role PurposeManagement and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the companys business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations.
Locationx1 Nelspruit and x1 Durban
Responsibilities and work outputs
• Servicing of dedicated client portfolios• Credit control/Unpaid Debit Orders/Account Queries• Maintaining and building client relationships• Delivering excellent client service• Maintaining and improving agreed client service levels• Thorough knowledge of short-term insurance products• Retention of current client portfolio• Growing current client portfolio• Identifying cross selling opportunities and provide leads• Assist clients with claim forms and queries• Day to Day management/assistance to clients and ensuring portfolio profitability• Underwriting on multi claimants/high loss ratio clients• Processing of Renewals
Competencies required
• Technical Retail Acumen• Portfolio Management• Risk awareness• Crossselling/Lead Referral
Experience and Qualifications
• 3 Years Experience in Servicing (Short Term Insurance)• Matric/Grade 12• FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of• first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list• FAIS Regulatory examination for Representatives(RE5)• 18 CPD (continuous professional development) points
Were looking for someone with
• Extensive knowledge of the Short-Term Insurance Industry• Thorough understanding of insurance products• Thorough understanding of business principles and Practices• Interpersonal Skills• Ability to handle conflict• Negotiation skills• Problem solving skills• Risk Assessment and analysis• Insurance Principles and practice• Customer and Personal Service• Clerical and Administrative Skills• Willingness to assist colleagues and a team player• Time management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81OTAyNDU0NDg/c291cmNlPWd1bXRyZWU=&jid=1517923&xid=590245448
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LetsLink is assisting a leading Medical Aid provider to employ a Provider Network Consultant to work in KwaZulu Natal.
The successful candidate will be responsible for liaison between the company and current and future providers. The candidate will be required to work within a team to maintain operation service commitments as well as the organizations mission and values
Candidates who wish to apply must meet the following minimum requirements:
Grade 12 qualification or equivalentRE 5 and Class of Business certification / qualificationFAIS CompliantValid driver’s licenseA minimum of 2 - 5 years’ experience in a similar role.Sound understanding of the South African health industry, options and benefits, behavioural health provider business operations and analytical abilities to resolve provider problems.Knowledge of how providers administration systems work for claims to be submitted.Must be able to meet targets and regulatory requirements.Good understanding of healthcare / medical claims risk profilingExcellent oral and written communication skillsAble to travel extensively
Interested candidates are requested to e-mail a detailed CV to ( Gary @ letslink. co. za ) or to contact Gary on +27(0)110261907
Please view our website: LetsLink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/619251763?source=gumtree
2d
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This incumbent is responsible for fulfilling the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to:
· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.
· To ensure end to end service delivery on behalf of members and employers for all queries.
· To ensure communication and engagement to employers, members, and stakeholders of the Fund.
· To resolve all queries and actively monitor service delivery on the Fund, take appropriate steps to ensure that SLA is delivered.
Walk in Members
Receive members and help them with submission of their claims and all queries.Ensure that all due diligence is completed in processing the claims and all other queries.Check that all claim documents are available: Viz. ID, forms tax numbers etc.Act as a service rep to ensure that all forms are completed fully to ensure timeous payment. Guide the member ito education and completion of all paperwork to prevent come backs. Viz, To Advise member of any outstanding documentation or what will affect the delay of the claim.Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund).Escalate claims that are outside the service level agreement.Assist with all walk in queries to ensure end to end service and delivery eg. Advising members who come to enquire about their membership on their statusLiaise with various departments/stakeholders wrt member claims eg to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Ensure reporting daily to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per month.To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOs.To ensure that all administrative tasks relative to the training including full recon, outstanding claims and unallocated contributions have been obtained.To check with the Agents that the employers to be visited have been registered with the NBC and if not to include in the preparation for the visits.To escalate all matters arising from the employer meetings/visits to the relevant departments and ensure that they are acted on.
Reporting and Admin
Submit daily and weekly reports including any ad-hoc reports as and when required by businessAll claims and documents to be uploaded and indexed on Everes...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU1NzQ3Nzc/c291cmNlPWd1bXRyZWU=&jid=1468526&xid=335574777
2d
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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports.
Qualifications:
MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential.
Key Performance Indicators:
Customer Liaison Duties
Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released.
Administration Duties
Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707
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Relief Reception and Cashier when required in a professional manner
Ensure accurate filing of customer invoices (debtors account) timeously
Assist with accurate cycle counting when required as part of the inventory auditing procedure
Organize and consolidate month end statements for posting. Tabulates and posts data in record books
Compiles and maintains records of business transactions and office activities in the store, performs
Ensures that all documents are completed and submitted timeously relating to the on-boarding of all
Skills Development and EE reporting:
Assist the Store Accountant with all the administration relating to skills development and employment equity reporting
Maintain Personnel Files and Administrative functions:
Maintain accurate Personnel files and records, including the sorting of leave forms and the administration and reporting of WCA claims and the issuing and documentation of disciplinary action administration
Recruitment administration:
Assistance regarding recruitment administration and job advertising when required
Capturing GRNs / CVRs into system:
Captures GRN’s/CVR’s accurately. Prepares, issues, and sends out receipts, bills, policies, statements, and checks
Processing of CVRs:
efficiently in case of incorrect quantities received, price differences and damaged goods returned
Accurately and timeously reconciles creditors to supplier statements
Capture Invoices: Matching GRNs to invoices captured
Matching GRNs to invoices captured
Investigating variances i.e. price / quantity differences etc and provide outcome of investigation t
Resolving queries with suppliers in a professional manner accurately and efficiently
To uphold and promote the company values and culture:
Living and promoting the Company values by always performing duties with:
• Honesty
• Respect
• Accountability
• Resourcefulness
• Energy
Living and displaying the company culture through behaviours such as:
• customer centricity
• effective self-management and teamwork
Filing of documents:
Filing of unpaid matched GRN / delivery note / order / buy out details
Qualifications:
Grade 12
Business Management N4 - N6
Human Resources N4 - N6
Skills:
Working with people (Team player)
Good communication skills
Attention to detail
Multi-functional orientation/working across functions
Adaptability / flexibility
Experience:
3 years general administration duties - 3 years
Competencies:
Delivering Results and meeting customer expectations
Following instructions and Procedures
Planning and organising
Relationship building
Ability to meet deadlines
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzMwNDBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1164876&xid=1419_3040
2y
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Our company based in Durban has a vacancy for a claims administrator
* At least 5 years’ experience within the claims environment relating to all aspects of domestic, marine insurance and commercial insurance.
Personal Attributes:
* Well groomed
* Fluent in spoken and written English, Afrikaans an added advantage
* Enthusiastic, passionate, energetic
* Good planning skills and very organized in ones work priorities
* Attention to detail
* Good management skills
* Able to deal with conflict, maintain good client relationship when client is dissatisfied
* Open and honest in communication and ability to build relationships with clients
* Ability to explain technical aspects of insurance to clients with no insurance knowledge
* Be able to confront insurers, service providers and third parties on issues
* Thrives on challenges
* Team-orientated
* Determined to progress in career
* Willing to learn
* Proactive
* Prepared to work overtime and not afraid of increased workload
* Ability to work well under pressure
*Responsibilities:*
* Ability to proficiently process claims within binder mandates
* Advise and update clients on claims and claims progress.
* Manage escalated claims (administration done by claims staff).
* Liaise with and negotiate settlements with underwriters.
* Regular follow-ups on outstanding /unresolved claims.
* Matric
* FAIS compliance (Proven FIAS compliance to meet the domestic short term insurance Fit and Proper requirement
* *Computer experience required:*
* Microsoft Office:
* Word
* Excel
* Microsoft Outlook (calendar, talk allocation, contact management).
* Internet usage
* Policy management software.
*Note: *Salary is dependent on skill level and experience.
TCC Basis + Performance Related Bonus
* Matric
* FAIS compliance (Proven FIAS compliance to meet the domestic short term insurance Fit and Proper requirement
* *Computer experience required:*
* Microsoft Office:
* Word
* Excel
* Microsoft Outlook (calendar, talk allocation, contact management).
* Internet usage
* Policy management software.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE2NjEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1170942&xid=1555_16613
2y
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A retailer based in *Hillcrest* is currently looking for an *HR & PAYROLL ADMINISTRATOR* to join their team.
* Administer payroll function from start to finish
* Ensuring all payroll transactions are processed efficiently
* Administration of all additional reimbursement and pay related allowance.
* Preparation of timesheets and overtime
* Loading of new employees and terminations from the payroll system
* Capturing of employee leave applications on the payroll system and identifying late coming and absentees
* Processing of monthly payroll deductions and company benefits onto the payroll system
* Preparation of month-end reports, reconciliations, and payments
* Investigating pay queries in order to provide timeous and efficient feedback to staff
* Ensure the maintenance of payroll system and leave administration system.
* Maintaining all payroll operations by following policies and procedure
* Reconciling of Provident Fund and Medical Aid
* Preparation for Mid and Year End Tax Submission
* STATS Reporting
* Must be up to date with all latest payroll and tax legislation
* Provides staff copies of payslips, service letters, UIF documents, Maternity Documents, etc. as required
* Maintain digital and electronic records of employees.
* Preparing new employee files
* Serve as point of contact with benefit vendors and administrators.
* Assist with the recruitment process by posting job ads, identifying candidates, scheduling
* Submit IOD claims
* Oversee the completion of compensation and benefit documentation.
* Reconcile stationery and uniform expenses on a monthly basis
* 5-7 Years Payroll experience
* Proficient in Sage VIP Premier
* MS Excel (advanced) MS Outlook & MS Word
R15 000 (Including a Provident Fund)
* 5-7 Years Payroll experience
* Proficient in Sage VIP Premier
* MS Excel (advanced) MS Outlook & MS Word
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEyNDUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1149640&xid=1555_12451
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Minimum requirements: Liaise with import clients on all matters relating to relocationPrepare export documentation to present to the clearing agentCo-ordinate customs clearance procedures and shipmentsCalculate quotations for outbound shipments including quote follow-upsSchedule bookings for shipment packing, collection, and shipmentsProcessing of invoices on Great PlainsManage the Bond StoreAssist with inbound shipment inquiries and quotationsGeneral office administration tasks, when requiredSales CRM systemSales surveys volume and packing requirements and discussion with clients regarding documentation requirementsLiaise with shipping linesLiaise with agents regarding packing and shipping documentsDeal with claims Consultant: Mellissa Rambally - Dante Personnel Johannesburg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NDMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162773&xid=1108_47433
2y
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Matric and a minimum 5 years administration experience within the insurance industry is essential, focus being on life business.You will be required to assist a Senior Financial Broker with life business (investments, RAs, death, disability and dreaded disease policies etc)Attend to quotes from various insurance providersArrange client medicalsAttend to policy amendments and withdrawalsAttend to claimsAssist with client queries, telephonically and via email Deal with various Insurance ConsultantsOversee and ensure signed deals are paid over from InsurersDatabase and compliance managementManage filing systemsManage process for record keeping ie. new business, lapses, policy updates, claims, commissions Own car and valid drivers license
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYwNzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221910&xid=1108_60760
2y
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Administrative assistantOverport based insurance brokers requires an experienced claims, underwriting, administrative assistant.Please respond with your salary expectation and cvs.Please forward all cvs to insurancebrokers21@gmail.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyMjcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196661&xid=1266_52272
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Commercial and Domestic Claims AdministratorOur Pietermaritzburg based client is looking to employ a senior commercial and domestic short term insurance Claims administrator. The candidate should have:A minimum of 5 years’ experience in the S/T insurance industry.Commercial S/T insurance claims experience.Experience on the Flexi Broker SystemExperience in OMI, Santam, Onesure and Nimbis online systems. Please apply directly online if you meet the above requirements. Please note, due to a very high influx of CVs, our consultants cannot reply to all applicants; because of this we will ONLY contact candidates who are deemed suitable. If you do not hear back from a consultant within 5 to 10 working days of your application, please consider yourself unsuccessful this time around.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNjkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195437&xid=1266_51692
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ESSENTIAL FUNCTIONSLoading/checking/updating cases on internal client relationship systems (DCP and BIAS), including new activations and terminations, queries and underwritingFlexi care activations each monthSubmit Terminations each week and monthEnsure that all membership movements are implemented on the monthly billingRespond to member queries where necessaryWork through induction packs each month and identify member applications for medical aidSubmitting medical aid applications to the schemes and follow upsCross check terminations with activations each week and monthAssist with provident fund withdrawal claims, ensuring all documentation is complete prior to submission for Admin Department main claims processing function being done in JHB officeFollowing up regularly on the progress of the claim in accordance to provider timelinesIf there is outstanding information from client HR/member, follow up on a regular basis until the documentation is received and submitted to the providerDelays on claims to be escalated to managedFull understanding of the clients benefits and rates per providerSpecial projectsEXPERIENCE REQUIREDMinimum 3 to 5 years experience in medical scheme membership administrationProficient in advanced Excel, Outlook, internal systems and team expectationsKnowledge of employee benefits structures (Pension, Provident, Life cover Disability Benefits), FICA, FAIS and TCF a bonus to haveFull understanding of medical aids and employee benefits, requirements, timelines, and processesWORK ENVIRONMENTBusiness Support - Performs a professional specialised support function in office and at client sites, including clerical / administrative support. May require vocational training or the equivalent experience.Category 3: Has working knowledge and skills developed through formal training or work experience. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.QUALIFICATIONEssential Qualifications: 3 to 5 years medical aid experience either in Medical Aid Administrator or with an FSP with relevant training certificatesQUALIFICATION AND EXPERIENCEPreferred Qualifications: 3 to 5 years medical aid experienceNQF Level 5 REFAIS
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2MTA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195225&xid=1109_76106
2y
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A busy logistics company located in Camperdown, KZN is seeking to employ a Claims Administrator.Requirements:Grade 12,Previous experience with processing insurance claims,Tertiary qualification in insurance would be an added advantage,Proficiency in Micrsoft Office,Excellent communication skills both written and verbal,Meticulous planning and adherence to deadlines,Be able to strive in a pressurized environment,Working hoursMonday to Friday - 07:00 to 16:30Alternate Saturdays - 08:00 to 12:00Only shortlisted candidates will be afforded the opportunity of an interview.Kindly forward applications to tacvacancies@gmail.com
9d
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Sage 300 Payroll Officer ( JB1269) Pinetown, Durban R13 000 R15 000 Per Month PLEASE NOTE SAGE PEOPLE 300 EXPERIENCE IS ESSENTIAL Educational requirements: Relevant Degree or Certificationessential for candidates to have experiences with the payroll system SAGE People 3003-5 years payroll experienceAdvance payroll knowledgeMS office suiteMain purpose: Provide efficient data processing and administration service to payroll departmentEnsure accurate payroll records of employeesContribute to timeous and accurate payment of salaries to all staffPayroll Capturing: Collects, compiles and enters payroll data for new and terminated employeesProcesses claims by vetting and capturing of overtime, commissions, CCMA payments and garnisheesReview and verify source documents for accuracy of information and for correct authorized signaturesProcesses payroll by established deadlinesProcesses payroll by established deadlinesInvestigates and corrects payroll discrepancies and errorsProcess new employees, terminations, transfers and promotionsPrepares and prints payroll reports for sign- off by Group Payroll OfficerAddress employees pay related concerns and provide accurate payroll informationReconciles all statutory payments and make payments accurately and timeouslyImplements garnishees and admin orders and notifies staffManagement reports: Produce regular month end reportsProduce adhoc reports upon request of GHRMProduce audit reports on requestProduce month end reportsPayroll Admin Produce IRP5s, pay slips and leave reportsConfirms employment of employeesPrepares documentation for rejections, auto payroll and payroll reconsFile claims
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5Mjk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174837&xid=1109_69297
2y
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Natalia Financial Brokers CC is seeking a Dedicated Admin Clerk to join our Dynamic Office Team.As an Administrative Clerk , you will play a crucial role in ensuring the smooth operation of administrative processes , your primary responsibilities include but are not limited to:Answering the Telephones and Handling Queries hereinWelcoming Clients / VisitorsBooking AppointmentsScanning , Copying and FilingFollowing up on Claims and submitting feedback hereinThe ideal Candidate should possess the following Qualities:Well Spoken PresentablePunctual Excellent Telephone EtiquetteCustomer Service ExperienceOrganizedProficient in Most Microsoft PackagesMatricPrevious Experience in a Similar Role would be advantageousExcellent communication skills (verbal and written)Highly accurate and detail orientatedMust be able to work well under pressureReliable and enthusiastic with a positive "can do" attitudeWithin this role , you must know , practice and ensure that company policies and procedures are followed at all timesKindly email your comprehensive CV to Health@nfbcc.co.za
11d
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Looking for an underwriter & claims administrator, must have experience and r e 5 qualification, should you be interested and meet the above requirements kindly inbox me via gumtree thanks
16d
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