Claims Administrator

Our company based in Durban has a vacancy for a claims administrator * At least 5 years’ experience within the claims environment relating to all aspects of domestic, marine insurance and commercial insurance. Personal Attributes: *  Well groomed *  Fluent in spoken and written English, Afrikaans an added advantage *  Enthusiastic, passionate, energetic *  Good planning skills and very organized in ones work priorities *  Attention to detail *  Good management skills *  Able to deal with conflict, maintain good client relationship when client is dissatisfied *  Open and honest in communication and ability to build relationships with clients *  Ability to explain technical aspects of insurance to clients with no insurance knowledge *  Be able to confront insurers, service providers and third parties on issues *  Thrives on challenges *  Team-orientated *  Determined to progress in career *  Willing to learn *  Proactive *  Prepared to work overtime and not afraid of increased workload *  Ability to work well under pressure *Responsibilities:* * Ability to proficiently process claims within binder mandates * Advise and update clients on claims and claims progress. * Manage escalated claims (administration done by claims staff). * Liaise with and negotiate settlements with underwriters. * Regular follow-ups on outstanding /unresolved claims. *  Matric *  FAIS compliance (Proven FIAS compliance to meet the domestic short term insurance Fit and Proper requirement * *Computer experience required:* * Microsoft Office:          * Word * Excel * Microsoft Outlook (calendar, talk allocation, contact management). * Internet usage * Policy management software. *Note:  *Salary is dependent on skill level and experience. TCC Basis + Performance Related Bonus *  Matric *  FAIS compliance (Proven FIAS compliance to meet the domestic short term insurance Fit and Proper requirement * *Computer experience required:* * Microsoft Office:          * Word * Excel * Microsoft Outlook (calendar, talk allocation, contact management). * Internet usage * Policy management software.