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Results for innovation group in "innovation group" in Jobs in South Africa in South Africa
1
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Job Title: Head of SalesReport to: Culture and Performance EngineerSeniority Level: Mid Career (2 - 4 yrs exp)Type: PermanentDuties and Responsibilities:Sales and Operations ManagementDrive demand generation and convert qualified leads into revenue through effective sales execution and customer engagement.Manage key customer relationships in collaboration with Pre-Sales and Service Delivery teams.Guide pricing strategy by advising on appropriate schedules for bids and proposals.Track pipeline performance, report on business development progress, and benchmark against targets.Support new client acquisition through collaborative sales efforts and cross-functional coordination.Leverage synergies across the One-InnoVent group to unlock industry-specific opportunities.Build and maintain strong relationships with stakeholders in new and existing accounts.Identify market opportunities and contribute to the development or retirement of solutions.Provide strategic input into planning, budgeting, and performance reviews with executive leadership.Promote collaboration across teams to drive cross-sell, upsell, and innovation.Staff Leadership and ManagementLead the achievement of InnoVent Group objectives by setting clear goals, managing performance, and motivating the team to excel.Build and sustain a high-performing team through effective leadership, role clarity, training, and career development.Foster open communication and implement change management initiatives as needed.Define team roles, responsibilities, and individual performance objectives.Establish KPIs and deliver regular feedback through a structured performance review process.Promote continuous improvement and knowledge sharing through a formal knowledge transfer plan.Manage performance in line with company policies and legal requirements.Champion a collaborative, InnoVent-focused culture and ensure alignment with Group governance.Governance, Risk and Business Continuity ManagementEstablish governance systems aligned with future needs, including policies, procedures, and reporting structures.Benchmark operational programs and practices against industry standards to ensure competitiveness.Stay informed on emerging trends and innovations in operations.Proactively manage business risks through continuous internal and external impact monitoring and stakeholder analysis.Lead improvement initiatives that enhance profitability or mitigate functional risks.Uphold the highest ethical standards in all operational practices.Ensure full compliance with InnoVent initiatives through regular audits and timely corrective actions.External Pa
https://www.executiveplacements.com/Jobs/H/Head-of-Sales-1227175-Job-Search-10-03-2025-10-00-16-AM.asp?sid=gumtree
7d
Executive Placements
1
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Join a pioneering company at the forefront of rare earth production and responsible mining! A global leader is expanding its finance team in South Africa. Were looking for a dynamic Management Accountant to support the Group Finance team, driving systems improvements and bringing financial insight that impacts group-wide operations. As a Management Accountant, youll work directly with the Group Financial Controller to enhance financial reporting, implement system improvements, and streamline accounting processes. Your role will focus on management and statutory accounting, alongside delivering specialized finance projects to support strategic growth. If youre a forward-thinking accountant with a passion for process improvement and innovation in finance systems, wed love to hear from you. Send your CV to
https://www.executiveplacements.com/Jobs/M/Management-Accountant-1248023-Job-Search-01-04-2026-10-18-22-AM.asp?sid=gumtree
8d
Executive Placements
1
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Our client is a well-established organization in the financial services and insurance sector, recognized for delivering innovative solutions and maintaining high standards of service. The company prides itself on a collaborative culture, offering employees exposure to a dynamic environment where they can develop professionally and contribute to strategic initiatives. With a strong presence in the market, the organization continues to grow and adapt to the evolving financial landscape.They are looking for a skilled Senior Accountant to join the team. This role provides an exciting chance to take ownership of financial reporting, audits, and strategic financial decision-making. The successful candidate will work closely with management, contribute to the financial planning and analysis function, and ensure compliance with accounting standards.Take the next step in your accounting career and join a dynamic team where your skills and expertise will make a real impact.
https://www.executiveplacements.com/Jobs/I/IT-Auditor-Group-Internal-Audit-1249197-Job-Search-01-07-2026-10-16-58-AM.asp?sid=gumtree
5d
Executive Placements
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Job Description: Oversee group-level financial control and reporting, ensuring accuracy and compliance across all business unitsManage the month-end close, consolidation, and preparation of management reports within tight deadlinesSupport forecasting and budgeting processes, including template design, variance analysis, and performance reportingMaintain integrity of the general ledger and balance sheet through strong reconciliations and efficient processesDrive improvements in financial systems, reporting tools, and automation to enhance accuracy and efficiencyCoordinate audit and tax processes, liaising with external auditors and advisors to ensure statutory complianceManage key aspects of compliance and corporate governance, including VAT, PAYE, insurance, and other regulatory submissionsPartner with operational and divisional teams to provide insights, strengthen controls, and support informed business decisionsSkills & Experience: BCom Accounting degree with completed Honours OR completed articleMinimum 3 years experience in financial accounting, auditing, or group reporting within a complex business environmentORNewly Qualified CA(SA)Strong technical knowledge of financial controls, consolidations, and statutory complianceAdvanced Excel and ERP system skillsMeticulous attention to detail, with a drive for continuous improvement and process innovationExcellent communication and stakeholder management abilitiesAbility to manage multiple priorities under pressure while maintaining high standards of accuracy Qualification: Tertiary qualification in Finance and HonoursCompleted articles: SAIPA, CIMA, SAICA Contact BRITNEY HATTINGH on
https://www.jobplacements.com/Jobs/G/Group-Financial-Accountant-1250301-Job-Search-01-12-2026-04-13-27-AM.asp?sid=gumtree
14h
Job Placements
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Take ownership of group-wide financial oversight, delivering accurate, compliant reporting across multiple business unitsLead the month-end close and consolidation process, producing timely and insightful management reportsPlay a key role in budgeting and forecasting, building templates, analysing variances, and tracking performanceSafeguard the general ledger and balance sheet through robust reconciliations and well-designed processesIdentify and implement improvements in financial systems, reporting, and automation to boost efficiency and reliabilityOversee audit and tax coordination, working closely with external auditors and advisors to meet statutory requirementsManage core compliance and governance activities, including VAT, PAYE, insurance, and regulatory filingsWork closely with operational and divisional leaders to provide commercial insight, strengthen controls, and support better decision-makingSkills & Experience: BCom Accounting degree with completed Honours OR completed articleMinimum 3 years experience in financial accounting, auditing, or group reporting within a complex business environmentORNewly Qualified CA(SA)Strong technical knowledge of financial controls, consolidations, and statutory complianceAdvanced Excel and ERP system skillsMeticulous attention to detail, with a drive for continuous improvement and process innovationExcellent communication and stakeholder management abilitiesAbility to manage multiple priorities under pressure while maintaining high standards of accuracyQualification:Tertiary qualification in Finance and HonoursCompleted articles: SAIPA, CIMA, SAICA Contact TATUM ROBINSON on
https://www.jobplacements.com/Jobs/G/Group-Financial-Accountant-1250308-Job-Search-01-12-2026-04-13-27-AM.asp?sid=gumtree
14h
Job Placements
1
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Oversee group-level financial control and reporting, ensuring accuracy and compliance across all business unitsManage the month-end close, consolidation, and preparation of management reports within tight deadlinesSupport forecasting and budgeting processes, including template design, variance analysis, and performance reportingMaintain integrity of the general ledger and balance sheet through strong reconciliations and efficient processesDrive improvements in financial systems, reporting tools, and automation to enhance accuracy and efficiencyCoordinate audit and tax processes, liaising with external auditors and advisors to ensure statutory complianceManage key aspects of compliance and corporate governance, including VAT, PAYE, insurance, and other regulatory submissionsPartner with operational and divisional teams to provide insights, strengthen controls, and support informed business decisions Skills & Experience: BCom Accounting degree with completed Honours OR completed articleMinimum 3 years experience in financial accounting, auditing, or group reporting within a complex business environmentORNewly Qualified CA(SA)Strong technical knowledge of financial controls, consolidations, and statutory complianceAdvanced Excel and ERP system skillsMeticulous attention to detail, with a drive for continuous improvement and process innovationExcellent communication and stakeholder management abilitiesAbility to manage multiple priorities under pressure while maintaining high standards of accuracyQualification:Tertiary qualification in Finance and HonoursCompleted articles: SAIPA, CIMA, SAICA Contact ALEXANDRA MALONEY on
https://www.jobplacements.com/Jobs/G/Group-Financial-Accountant-1248995-Job-Search-01-07-2026-04-12-55-AM.asp?sid=gumtree
5d
Job Placements
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Duties and Responsibilities: Contribute to innovation and concept development.Test new ingredients or processes to reduce cost, improve quality, and reduce waste.Collaborate with various departments and teams.Use focus groups and the Innovation Station to gather consumer feedback.Facilitate iterative improvement cycles using AI, QR surveys, and store-level input.Ensure proper documentation of nutritional analysis, training materials, and rollout readiness.Implement the formal NDP process.Maintain up-to-date product databases and development logs.Provide ongoing feedback on product related issues.Prepare launch materials.
https://www.executiveplacements.com/Jobs/N/New-Product-Developer-1198722-Job-Search-06-30-2025-04-04-01-AM.asp?sid=gumtree
6mo
Executive Placements
1
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Key ResponsibilitiesManage complete travel operations for South Africa, including product development, costing, and supplier relations.Oversee FIT and group travel queries, ensuring seamless execution and client satisfaction.Negotiate competitive rates and maintain strong partnerships with hotels, lodges, transport providers, and activity operators.Lead and mentor operations teams, ensuring timely delivery and high service standards.Monitor market trends and develop innovative travel products and itineraries.What Were Looking For610+ years experience in DMC operations with a strong focus on South Africa.In-depth knowledge of South Africa as a travel destination.Strong leadership, negotiation, and decision-making skills.Commercial mindset with expertise in costing and budgeting.Excellent communication skills and ability to manage multiple priorities under pressure.QualificationsGraduate degree (Travel & Tourism or Business preferred).Proven experience handling FIT and group travel business.Proficiency in MS Excel and DMC systems.
https://www.executiveplacements.com/Jobs/S/Senior-Travel-Manager-1249607-Job-Search-01-08-2026-10-15-18-AM.asp?sid=gumtree
4d
Executive Placements
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Our client, a leading and forward-thinking organisation, is seeking an accomplished Financial Reporting Executive to join their high-performing finance team.This is a pivotal role for a finance leader who thrives in a dynamic, listed environment. The Financial Reporting Executive will take ownership of group financial reporting in compliance with JSE and IFRS requirements, ensuring accuracy, transparency, and strategic alignment across the organisation.A respected, innovative business with a strong footprint in its sector and a reputation for excellence, integrity, and growth. With a culture that values collaboration, accountability, and strategic insight, the company offers an environment where professionals can contribute to meaningful projects and make a tangible impact.
https://www.jobplacements.com/Jobs/F/Financial-Reporting-Executive-1250096-Job-Search-01-11-2026-16-17-26-PM.asp?sid=gumtree
14h
Job Placements
Vacancy Alert: Senior Operations ManagerLocation: Cape Town, Western Cape
Company: Phangela Security ServicesPhangela Security Services, a leader in integrated security solutions, is seeking a Senior Operations Manager to join our dynamic team. Key ResponsibilitiesOversee daily operations and ensure service excellence across all security divisionsLead, mentor, and develop operational teams to achieve performance targetsDrive compliance with industry regulations and company policiesManage client relationships and deliver tailored security solutionsImplement strategic initiatives to improve efficiency and growth RequirementsProven experience in operations management within the security industryStrong leadership and communication skillsAbility to manage multiple projects and teams simultaneouslyRelevant qualifications in security management or business administrationA results-driven mindset with a focus on innovation and service delivery Why Join Us?At Phangela Security Services, we pride ourselves on professionalism, integrity, and innovation. This is an opportunity to make a real impact in a company committed to excellence and growth. Apply Now: Send your CV, relevant qualifications, certificates and cover letter to [monica@phangelagroup.co.za]
Closing Date: [20 January 2026]
6d
Bellville1
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Our client has a strong national presence and emphasizes quality service, streamlined operations, and delivering value to its customers. The company maintains a wide operational footprint and prioritizes efficiency, service excellence, and customer satisfaction. It forms part of a well-established corporate group with a reputation for innovation and strategic growth across multiple sectors.They are currently seeking a business Analyst to join its dynamic team. The role will focus on supporting data-driven decision-making, optimizing operational processes, and contributing to strategic initiatives across the organization.
https://www.jobplacements.com/Jobs/B/Business-Analyst-1248038-Job-Search-01-04-2026-16-18-20-PM.asp?sid=gumtree
8d
Job Placements
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This group provides a range of financial solutions and services, including asset management, wealth management, insurance, and investments. The company aims to help clients build and manage their wealth by offering tailored financial products for individuals, businesses, and institutions. With a strong emphasis on integrity, client focus, and innovation, our client is widely recognized for its commitment to delivering value-driven, personalized financial solutions across South Africa. Our client values professional growth and often provides employees with training, certifications, and advancement opportunities, making it a great place for building a long-term career. Apply today
https://www.jobplacements.com/Jobs/I/IT-Auditor-1248025-Job-Search-01-04-2026-10-18-23-AM.asp?sid=gumtree
8d
Job Placements
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An innovative organisation operating within the Web3 and digital assets space is seeking a dynamic CA(SA) professional to join its fast-growing finance team. This opportunity is ideal for individuals who are passionate about technology, thrive in progressive environments, and are eager to gain exposure to blockchain, cryptocurrency, and decentralised finance.No prior Web3 experience is required, only a strong technical foundation, an outgoing and curious mindset, and the ability to adapt in a highly agile, tech-driven setting. This role offers exceptional learning and career growth potential within a cutting-edge industry.Key Responsibilities:Prepare financial reports and support group consolidation activitiesManage daily and monthly accounting processes within a tech-centric environmentAssist with budgeting, forecasting, and financial modellingSupport compliance, audit, and governance requirementsCollaborate closely with cross-functional teams across finance and technologyDeliver insights and analysis to support strategic decision-makingJob Experience and Skills Required:Qualification: CA(SA)Industry Exposure: Technology, digital assets, or innovation-driven environments (advantageous but not essential)Skills: Strong communication, analytical ability, adaptability, and a willingness to learn new technologiesInterest in Bitcoin, crypto, and emerging technologies is advantageousApply now!For more exciting finance opportunities, visit:
https://www.executiveplacements.com/Jobs/W/Web3-Accountant-1250108-Job-Search-01-11-2026-22-13-53-PM.asp?sid=gumtree
14h
Executive Placements
1
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Our client is a well-established financial services group with a strong presence across South Africa and international markets. The organisation is known for its innovative approach to insurance and risk solutions, providing both personal and commercial cover. With a reputation for driving positive impact in communities and a workplace culture that encourages curiosity, collaboration, and growth, this company offers the perfect environment for ambitious professionals who want to combine technical expertise with real business influence.They are currently seeking a Senior Specialist: Data Analytics to join their growing team.This role offers the opportunity to work with diverse data sources, deliver insights that shape strategy.
https://www.executiveplacements.com/Jobs/S/Senior-Specialist-Data-Analytics-1248037-Job-Search-01-04-2026-16-18-19-PM.asp?sid=gumtree
8d
Executive Placements
1
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Lead Transformative Hospitality Projects Across Premier DestinationsConstruction & Hospitality | R20m+ Project BudgetsAbout Our ClientMy client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If youre inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.The Role: Project ManagerReporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the companys extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the groups exacting standards. From construction to asset enhancement, youll play a key role in shaping spaces that delight guests and honour owner expectations.Key ResponsibilitiesDevelop and maintain comprehensive project plans, including timelines, budgets, and resourcesDefine project scope and collaborate with architects, engineers, and stakeholdersConduct feasibility studies, risk assessments, and manage project risksMonitor project deliverables and ensure compliance with building regulationsManage budgeting and cost control for projects upwards of R20 millionLead and motivate the teams, including site staff and subcontractorsMaintain accurate asset records and monitor asset performanceImplement and track quality assurance and control measuresManage project schedules to ensure on-time deliveryLiaise with stakeholders, providing updates and addressing concernsNegotiate with suppliers and contractors, and manage project contractsConduct regular site inspections and implement corrective actions where neededAbout You5-8 years of experience in project management, preferably within construction or hospitalityProven success managing large-scale projects (R20 million+), from planning to completionBachelors degree in Construction Management, Civil Engineering, Architecture, or related fieldStrong knowledge of building codes, regulations, and asset management principlesProficient in MS Office and project management softwareExcellent leadership, communication, and negotiation skillsHighly organized with the ability to manage multiple projects simultaneously
https://www.executiveplacements.com/Jobs/G/Group-Project-Manager-Hospitality-1202050-Job-Search-7-10-2025-9-10-47-AM.asp?sid=gumtree
6mo
Executive Placements
1
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Dotcom Cybersecurity was launched in 2020 to help companies achieve actual value, insight, and risk mitigation from their cybersecurity investments. Our business-first philosophy successfully secures medium, large, and global enterprise customers in banking, retail, state-owned enterprises, and other major sectors.We stake our reputation on trust and collaboration, working with Chief Information Security Officers (CISOs), Chief Information Officers (CIOs), Chief Executive Officers (CEOs), the board, and business owners in sectors including banking, financial services and insurance, technology and telecommunications, the public sector, and manufacturing. Dotcom Cybersecurity is a level 1 BBBEE company, committed to growing South Africa.An exiciting new permanent opportunity has been created for a Head of Cybersecurity. This role will be based full time at our offices in Centurion.The Head of Cybersecurity is a strategic leadership role responsible for developing, implementing, and managing the organisations cybersecurity vision, ensuring robust protection against cyber threats, and aligning security initiatives with business objectives. This role requires expertise in managed services, cybersecurity solutions, cybersecurity products, and financial & budget management, including budgeting, cost controls, accruals, and deferrals. The individual will lead a team of cybersecurity professionals, and drive innovation in security technologies and services.Key Responsibilities:Cybersecurity Strategy & GovernanceDevelop and implement the organizations cybersecurity strategy, policies, and frameworks.Ensure alignment of cybersecurity initiatives with business goals, regulatory requirements, and industry best practices.Establish risk management processes to identify, assess, and mitigate cybersecurity risks effectively.Define and implement cybersecurity standards, ensuring compliance with frameworks such as NIST, ISO 27001, and CIS.Financial & Budget ManagementBudget Ownership & Planning: Own and manage the cybersecurity budget, ensuring accurate financial forecasting, cost control, and resource allocation in alignment with business objectives, working closely with Group Finance and the Managing Director (MD).Cost Management: Oversee cost of sales, deferrals, accruals, and other financial transactions to maintain compliance with financial reporting standards, in collaboration with Group Finance.Investment Optimization: Work with Group Finance and Procurement to optimize cyber
https://www.executiveplacements.com/Jobs/H/Head-of-Cybersecurity-1202296-Job-Search-7-11-2025-5-31-10-AM.asp?sid=gumtree
6mo
Executive Placements
1
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Knowledge and Skills / Key Competencies:Strong communication and negotiation skills.Project management skills that reflect ability to perform and prioritize multiple tasks with ease.Knowledge of building systems, maintenance requirements and innovation.Innovative and technology savvyMaintain a high level of professional work ethic in dealing with all stakeholders.FlexibilityProficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systemsProficiency in Outlook, PowerPoint and Excel is essentialService delivery / customer service orientatedAbility to work closely in a team but can also work independently without constant supervision.Ability to follow through, meet deadlines and work under pressure.Budget management and cost optimisationKey Responsibilities:The facilities manager is responsible for the end-to-end coordination, execution and follow through of facilities related projects and activities to completion as directed by the Group Shared Services Director.The responsibilities of the role are split into the following key areas:1. Space Planning and ManagementOptimizing the use of space in HO, including allocation, layout, and furniture configuration.Manage moves, additions, and changes related to the workspace. 2. Operations and MaintenanceDay to day facilities upkeep, including preventative maintenance and repairs at HO and additional building as advised by supervisor.Ensure the facilitys infrastructure, equipment, and systems are in optimal working condition. Manage facilities service requests from internal stakeholders.Continuously leverage technology to improve efficiencies, streamline operations, deliver services and enhance the overall facility experience.Standardise contract
https://www.executiveplacements.com/Jobs/F/Facilities-Manager-1200253-Job-Search-07-04-2025-04-07-27-AM.asp?sid=gumtree
6mo
Executive Placements
1
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Our client, a leading and forward-thinking organisation, is seeking a skilled Financial Manager to join their high-performing finance team.This is a strategic and hands-on leadership role for a finance professional who thrives in a dynamic, listed environment. The Financial Manager will be responsible for overseeing the centralised finance operations, including accounts payable, accounts receivable, cash management, and general ledger functions, ensuring accuracy, efficiency, and compliance across the group.The ideal candidate will play a key role in driving process improvement, standardisation, and automation within the shared services environment, partnering closely with business units to deliver high-quality financial support and insights.The company is a respected, innovative business with a strong presence in its sector and a reputation for excellence, integrity, and growth. With a culture that values collaboration, accountability, and continuous improvement, this is an opportunity to be part of a team that makes a tangible impact on the organisations success.
https://www.executiveplacements.com/Jobs/F/Financial-Manager-1248035-Job-Search-01-04-2026-16-18-19-PM.asp?sid=gumtree
8d
Executive Placements
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Company: KEKE GROUP(Property, Logistics, Consulting, Training & Business Services, Cleaning, Resturant}Role SummaryWe are looking for a highly capable, reliable, and growth-driven Administrator to work closely with the Founder/Director across KEKE Group’s multiple businesses, including property management, rentals, maintenance, compliance, and operations.This role is ideal for a young woman or man who is open-minded, a go-getter, eager to learn, and ready to grow into senior responsibility.CORE SKILLS & COMPETENCIES REQUIREDAdministration & ReportingAdvanced Microsoft Excel skills (formulas, reporting, dashboards, trackers)Data capturing, record keeping, and document controlPreparing management reports and summariesStrong organisational and time-management skillsAbility to manage multiple tasks and prioritiesTendering & Business ComplianceUnderstanding of tender processes, RFQs, RFPs, and submissionsExperience with business compliance documentationManaging compliance files and deadlinesCSD registration and updatesUnderstanding of procurement processes (advantageous)Basic Accounting & Financial AdminInvoicing and payment trackingBasic bookkeeping knowledgeReconciliations and expense trackingSupporting finance teams with records and reportsSETA, Skills Development & BBBEEKnowledge of SETAs, WSP/ATR submissions, and Skills DevelopmentUnderstanding of BBBEE compliance and documentationSupporting Skills Development Facilitator (SDF) processesRecord keeping for training, learnerships, and internshipsProperty Management SupportSupporting rental administrationLease tracking and document managementMaintenance logging and follow-upsContractor coordination and recordsAssisting with property compliance documentationNegotiation & CommunicationStrong negotiation and communication skillsProfessional engagement with suppliers, tenants, clients, and service providersAbility to follow up firmly and professionallyCustomer service and stakeholder managementCreative, Marketing & CRM (Added Advantage)Basic graphic design skills (Canva, PowerPoint, simple branding)Social media management and content supportCRM data capturing and client follow-upsSupporting marketing campaigns and brand awarenessAssisting with proposals, presentations, and profilesPERSONAL ATTRIBUTESHonest, trustworthy, and accountableProactive and solution-orientedWilling to learn and grow within the businessOpen-minded, adaptable, and resilientAble to work independently and under pressureStrong attention to detailWHY JOIN KEKE GROUPExposure to multiple industries and businessesOpportunity to grow into senior managementHands-on learning and mentorshipDynamic, fast-growing group environmentSpace to innovate, contribute ideas, and build a careerEMPLOYMENT DETAILSPosition: Group Administrator / Operations & Compliance SupportLocation: As per business needsEmployment Type: Full-timeGrowth Opportunity: HighSend cv to kekegroup@outlook.com / WhatsApp cv to +27 73 537 3220 No calls no chart just send cv
5d
VERIFIED
1
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Sales Trainer (Outbound Telesales)
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.
Were looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver training that continuously improves the content and delivery styles for new trainees and existing agents.
What you will do
Facilitate training group as per Client curriculum requirements.Transfer of skills into different campaigns and accounts required for various industries.Conduct Training Needs Identification as per project requirements and report findingsAttend Quality Calibration sessions and ensure variance is less than 5%Take Calls for minimum 4 hours each month.Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date.Self-upskill on industry updates and relevant knowledge.Communicate with team on Knowledge and Skill updates for relevant campaigns.Coordinate with OPS manager to help transition agents from Training to incubation as per expectations.Coach own Trainees on observed Knowledge and Skill gapsManage Attrition within Training groups with regular one-on-ones.Review Training content and suggest new ways of delivery to improve effectiveness.Complete Training Administrative tasks as per set timelinesContinuously monitor Process and Knowledge updates and suggest changes to Training content and delivery.Keep up to date with changes by attempting monthly Knowledge Assessment
Qualifications & Experience
Minimum 1 Years’ experience as a L&D Sales trainerExperience within BPO SectorExperience in telecommunications industry ideal Experience outbound sales
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role
https://www.ditto.jobs/job/gumtree/3651868258&source=gumtree
9mo
CallForce
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