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Results for desktop support in "desktop support" in Jobs in South Africa in South Africa
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Key ResponsibilitiesProvide Level 2 and 3 desktop and infrastructure supportHandle complex escalations from L1 & L2 teamsAdvanced troubleshooting of:Windows OSHardware & applicationsAdminister:Active DirectoryGroup PoliciesMicrosoft 365Network support:TCP/IP, DNS, DHCPVLANs, routing & switchingVPN configuration & troubleshootingManage endpoint environments:SCCM / IntuneDesktop imaging & deploymentsPerform root cause analysisMaintain technical documentationWork closely with security and infrastructure teams Technical Skills RequiredWindows 10 / 11Active Directory & GPOSCCM / Intune / MDTVPN technologiesLAN/WAN troubleshootingPowerShell (advantageous)Azure / Hybrid environments Certifications (Advantageous)Microsoft CertifiedCCNA / CCNPITILExperience6+ years desktop / infrastructure supportStrong Level 3 exposureEnterprise or MSP environment experience
https://www.jobplacements.com/Jobs/S/Senior-Desktop-Engineer-Networking-Focus-1254190-Job-Search-01-21-2026-04-24-11-AM.asp?sid=gumtree
2d
Job Placements
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JOB DESCRIPTION INFORMATION: Job Title: IT Support EngineerEmployment Type: PermanentWork Model: Onsite JOB CONTEXT:The IT Support Engineer is responsible for providing comprehensive support for enterprise applications, network systems, and desktop environments. The role includes installation, maintenance, troubleshooting, and user support to ensure the smooth operation of IT services within the organization. This position requires strong technical expertise, problem-solving abilities, and excellent communication skills to provide efficient IT support across multiple platforms. Duties and Responsibilities:System/Application/Network Support:Install, upgrade, support, and troubleshoot enterprise applications hosted on Windows Server.Manage and support multi-layered client-server environments and ensure seamless connectivity between desktops and diverse systems, including validation systems, file servers, email servers, and application servers.Diagnose and resolve Windows application and networking issues to minimize downtime.Troubleshoot network connectivity issues in LAN/WAN environments.Coordinate with vendors for support and maintenance of IT systems.Escalate unresolved issues to the IT Specialist support team when necessary.Manage virtual environments, including VMware and Hyper-V, by creating and maintaining virtual machines.Desktop Support:Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized desktop applications.Provide hardware support, including installation and troubleshooting of printers, computers, and peripheral devices.Perform general preventive maintenance and remedial repairs on IT equipment.Install and troubleshoot EM and RFID library security solutions.Customize desktop hardware to meet user specifications and company standards.Ensure compliance with warranty requirements and return defective equipment as needed.Monitor, operate, and restore service to terminal service clients and personal computers with authorized network access.Escalate complex issues to IT Specialists when necessary.Operational Responsibilities:Address hardware and software support queries escalated from the support desk.Perform user data and application recovery.Administer email accounts, including account creation and distribution list management in Gmail Business.Manage Active Directory user accounts, including creation, management, and password resets.Utilize diagnostic tools to troubleshoo
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Engineer-1203171-Job-Search-07-15-2025-04-20-49-AM.asp?sid=gumtree
6mo
Job Placements
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Job Description:The Infrastructure Manager is responsible for the strategic planning, implementation, and operationalmanagement of our client hybrid IT infrastructure. This includes on-premises and cloud environmentsenabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage,Windows and Linux operating systems, and SQL Server databases. The role ensures high availability,performance, scalability, security, and continuity of the infrastructure supporting all the company divisions. Responsibilities: Infrastructure Strategy & PlanningDevelop and maintain the companys infrastructure roadmap aligned with business goals.Lead infrastructure projects including upgrades, migrations, and capacity planning.Evaluate and recommend new technologies and solutions to improve efficiency and resilience. Hybrid Environment ManagementOversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.Ensure seamless integration between cloud and on-prem environments.Manage virtualization platforms, storage systems, and backup solutions. Network & Connectivity OversightManage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.Ensure network performance, security, and redundancy across the company locations.Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.Landscape DocumentationMaintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.Align documentation with CMDB standards and change management processes. Desktop ComputersOversee procurement of desktop computers, monitors and peripherals.Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.Implement standards and policies for desktop configurations and user access.Monitor performance and usage trends to inform future procurement and support strategies. Security and ComplianceEnsure infrastructure compliance with the companys security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).Support patching, firmwar
https://www.jobplacements.com/Jobs/I/IT-Infrastructure-Manager-1255076-Job-Search-01-23-2026-04-09-57-AM.asp?sid=gumtree
10h
Job Placements
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Job Requirements:This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support.Must have senior certificate plus Tertiary education in information technology.Certifications like Vendor Certification (CCNA) or Comptia Network + beneficial.Own car and valid drivers license.Experience of Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk and MacOS.3+ years experience in technical support. Responsibilities:Work well in a team exercising strong interpersonal skills are priority.Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates.Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues.Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured.Provide IT support for customers in the field.Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution.Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.
https://www.jobplacements.com/Jobs/S/Support-Engineer-Junior-to-Senior-1253602-Job-Search-01-20-2026-04-10-07-AM.asp?sid=gumtree
3d
Job Placements
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Responsibilities: Infrastructure Strategy & PlanningDevelop and maintain the companys infrastructure roadmap aligned with business goals.Lead infrastructure projects including upgrades, migrations, and capacity planning.Evaluate and recommend new technologies and solutions to improve efficiency and resilience. Hybrid Environment ManagementOversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.Ensure seamless integration between cloud and on-prem environments.Manage virtualization platforms, storage systems, and backup solutions. Network & Connectivity OversightManage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.Ensure network performance, security, and redundancy across the company locations.Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.Landscape DocumentationMaintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.Align documentation with CMDB standards and change management processes. Desktop ComputersOversee procurement of desktop computers, monitors and peripherals.Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.Implement standards and policies for desktop configurations and user access.Monitor performance and usage trends to inform future procurement and support strategies. Security and ComplianceEnsure infrastructure compliance with the companys security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).Support patching, firmware updates, and vulnerability remediation.Collaborate with the Information Security Manager on risk mitigation and audit readiness. Monitoring, Maintenance and Lifecycle ManagementOversee infrastructure monitoring, alerting, and performance tuning.Plan and execute hardware replacements, firmware updates, and preventative maintenance.Maintain accurate asset records in the Configuration Management Database (CMDB). Incident and Change ManagementManage infrastructure-related in
https://www.jobplacements.com/Jobs/I/IT-Infrastructure-Manager-CPT-1254641-Job-Search-01-22-2026-04-10-00-AM.asp?sid=gumtree
19h
Job Placements
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Our client, a reputable computer hardware and accessories retailer, is seeking a skilled Computer Technician to join their team. This role focuses specifically on laptop and desktop repairs, hardware servicing, and data migration/cloning — not cellphone repairs.Current vacanciesPaarlEikestadKey Responsibilities:Diagnose, repair, and maintain computer hardware, software, and peripherals (desktops, laptops, printers, accessories, etc.).Perform hardware and software upgrades and installations.Handle data transfer and drive cloning when setting up or replacing laptops.Conduct thorough testing to ensure all systems function correctly after repairs.Provide technical support and troubleshooting to customers in-store and remotely when required.Maintain accurate records of repairs, parts used, and time spent on jobs.Ensure all repairs meet quality and safety standards.Assist with stock control of spare parts and tools.Support sales staff with technical advice when required.Requirements:Matric (Grade 12) essential.IT/Technical certifications (A+, N+, or similar) advantageous.Proven experience in laptop and desktop repairs and servicing.Strong diagnostic and problem-solving skills.Good knowledge of Windows operating systems and common software issues.Customer-service oriented with good communication skills.
https://www.jobplacements.com/Jobs/T/Technician--Computer-Hardware--Accessories-1252377-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
Description: User Support & HelpdeskProvide technical support to end users (hardware, software, and network-related issues)Log, track, and resolve support tickets within agreed SLA timeframesDiagnose and troubleshoot desktops, laptops, printers, and peripheral devicesProvide on-site and remote support to usersHardware & Software SupportInstall, configure, and maintain PCs, laptops, printers, and mobile devicesInstall, configure, and support operating systems (Windows / macOS)Install, update, and maintain standard business software and applicationsPerform routine system checks and preventative maintenanceNetwork & ConnectivityAssist with basic network support (LAN/WAN, Wi-Fi, cabling)Troubleshoot internet, email, and connectivity issuesAssist with router, switch, and firewall configuration (basic level)Systems & SecurityAssist with user account management (Active Directory, email accounts, permissions)Apply security updates, patches, and antivirus solutionsSupport backup procedures and data recovery processesAdhere to IT security policies and best practicesDocumentation & AdministrationMaintain accurate documentation of IT assets and configurationsUpdate user guides and technical documentationAssist with IT procurement and stock controlRequirements:Grade 12 (Matric)Relevant IT qualification or certification (A+, N+, IT Support, or similar)13 years experience in an IT support or helpdesk roleValid drivers licence (advantageous)Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1253078-Job-Search-01-19-2026-04-01-14-AM.asp?sid=gumtree
4d
Job Placements
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Purpose of the RoleTo provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels.Install, configure, and maintain operating systems (Windows 10/11, macOS) and enterprise applications, including Microsoft Office Suite, Adobe, and company-specific software.Troubleshoot hardware and software issues and manage user accounts through Microsoft 365 and Active Directory.Log, track, and resolve IT support requests using ticketing systems (e.g., Freshdesk).Set up and deploy new workstations, ensuring compliance with company IT policies and standards.Perform routine system maintenance, updates, and patch management.Train and support employees on new technologies and IT best practices.Assist with LAN/WAN and CCTV network monitoring, troubleshooting, and upgrades.Support network and endpoint security, including antivirus solutions, endpoint protection, and access controls.Maintain accurate IT asset inventories and document all support activities and resolutions.Minimum RequirementsIT-related qualification or certification (e.g., CompTIA A+, CompTIA Network+).MCSE/MCSA or CCNA certification will be advantageous.Valid drivers license.13 years experience in an IT support or help desk role (corporate or enterprise environment preferred).Technical Skills:Windows 10/11 and macOSMicrosoft Office Suite and Adobe applicationsActive Directory, Microsoft 365, and cloud-based applicationsHardware and software troubleshootingNetwork fundamentals, including TCP/IP, DHCP, DNS, VLANs, switches, routers, Wi-Fi, and structured cablingBasic database management and security knowledge will be advantageousPersonal AttributesStrong problem-solving and critical-thinking skills, with the ability to perform under pressure.Excellent customer service orientation with clear verbal and written communication skills.Experience in data capturing, reporting, and documentation.Well-organised, detail-oriented, proactive, flexible, and reliable.Team player with strong interpersonal skills.Professional telephone etiquette and effective call-screening abilities.
https://www.jobplacements.com/Jobs/I/IT-Desktop-Support-Technician-1249907-Job-Search-01-09-2026-04-35-52-AM.asp?sid=gumtree
14d
Job Placements
1
User Support & TroubleshootingProvide timely support for desktop, laptop, and mobile device issues.Assist with setup and configuration of hardware, operating systems, and software.Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).Handle user requests related to printers, network connectivity, and peripherals.Escalate complex issues to senior IT staff when necessary.Systems & Cloud AssistanceSupport users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).Perform basic account administration, including password resets and access requests.Assist with endpoint protection, updates, and patch management.Learn and contribute to cloud migration and automation initiatives under guidance.Operations & DocumentationMaintain accurate records of support requests and resolutions.Update IT documentation and user guides.Contribute to asset management by tracking hardware and software inventory.Follow IT policies and procedures to ensure compliance and security.Experience & QualificationsIT Diploma, CompTIA A+/N+, or relevant certification (required).12 years experience in IT support or service desk (preferred).Basic knowledge of Windows desktop environments and Microsoft 365.Familiarity with cloud platforms (Microsoft Azure, Google Workspace, or similar) is an advantage.Strong problem-solving and customer service skills.Good communication skills, with the ability to assist non-technical users.Work EnvironmentOffice-based role with occasional remote support.Requires flexibility to assist users across different departments.Hands-on learning and mentorship provided by senior IT team members.Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
https://www.jobplacements.com/Jobs/D/Desktop-Support-Technician-1228816-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
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An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required. Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Fundamentals (MS900)Microsoft Azure Fundamentals (AZ900)ITIL V3/4Experience:Minimum of 2 years experience in a support roleExperience working in Microsoft 365 EnvironmentExperience working in Microsoft Azure EnvironmentCritical Competencies:Strong customer service acumenStrong technical knowledge (Microsoft 365, networking, server maintenance)will enable you to do the following duties:SupportProvide desktop and end user support to all users.Implement instructions or requests in line with company proceduresSupport implementation of projects in line with company proceduresContinuously update information in the assigned ticketing systemCreate and continuously update site documentationFault tracking and reportingRegular feedback to internal stakeholders and line managerEducate employees regarding IT matters and Group policies, processes and standardsProcessesFacilitate support function in line with support and ticketing processImplement support in line with agreed service levelsEducate employees about and enforce support and ticketing processEffectively communicate during the fault resolution processTechnologyIdentify any shortcomings and opportunities to improve infrastructureIdentify and communicate any recurring problemsMonitor technological infrastructure (networks and computer systems)Full working knowledge of Microsoft 365.
https://www.jobplacements.com/Jobs/I/IT-SUPPORT-TECHNICIAN-1253400-Job-Search-1-20-2026-4-40-11-AM.asp?sid=gumtree
3d
Job Placements
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1
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Key Responsibilities:Lead the development, maintenance, and enhancement of internal applications using VB.Net and Visual Studio 2019.Prioritize development tasks, enhancements, and bug fixes according to business needs.Analyse requirements and translate them into technical solutions.Develop Power BI and other reports in Excel and PowerPoint.Oversee helpdesk operations, providing first-line support for software, hardware, and network issues.Manage user accounts, including creation, deactivation, and access control.Support server, network, and desktop infrastructure, including rollouts, configuration, and basic training.Ensure IT systems comply with company policies and industry standards.Maintain documentation for systems, applications, and processes.Required Skills:Strong experience with VB.Net and Visual Studio 2019 (Windows Forms)Solid knowledge of MS T-SQLExcellent problem-solving, analytical, and organizational skillsEffective communication with business users and IT teamsBeneficial Skills:Experience with MS SQL Report Writer and Crystal Reports 8.5Familiarity with LMS and NAVISKnowledge of EDI messages (SARS, Transnet UN/EDIFACT)Microsoft Office 365 and Windows 11 supportFirst-line hardware support experience
https://www.jobplacements.com/Jobs/I/IT-Manager-1252514-Job-Search-01-16-2026-04-07-32-AM.asp?sid=gumtree
7d
Job Placements
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1
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