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Telematics Support
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General Details
Description
Key Skills and Requirements:
Duties and Responsibilities:
The successful candidate would be required but not limited to:
- Matric Certificate
- 3+ years experience as an IT Technician or in a similar role
- A+ and N+ certifications (or equivalent) are required
- Valid drivers license and willingness to travel between sites if required
- Understanding of computer hardware and software troubleshooting
- Familiarity with Microsoft Windows operating systems (Windows 10/11)
- Basic knowledge of Microsoft Office applications (Outlook, Word, Excel)
- Ability to set up and configure desktops, laptops, phones, printers preferred
- Understanding of networking fundamentals (IP addressing, DNS, DHCP, wireless networks)
- Experience working in a domain environment (user accounts, password)
- Ability to follow IT processes and escalate issues when necessary
- Good communication and customer service skills
- Eagerness to learn and grow in a technical environment
- Knowledge of vehicle tracking units; Teltonika unit knowledge would be advantageous
- Knowledge of vehicle tracking platforms and how they operate
- Basic knowledge of vehicle battery voltages and reading wiring diagrams
- Basic knowledge of mobile data, APNs, cloud storage, vehicle cameras, Bluetooth beacons
- Customer Service Oriented Demonstrates a helpful, patient, and solution-driven attitude when assisting users
- Accountability Takes ownership of tasks and follows through on responsibilities with minimal supervision
- Attention to Detail Applies a thorough and accurate approach to setups, troubleshooting, and documentation
- Problem Solving Uses logic and initiative to identify, analyse, and resolve technical issues efficiently
- Teamwork Works collaboratively with colleagues across departments and sites to support the wider IT function
- Communication Skills Communicates clearly and professionally with both technical and non-technical users
- Time Management Manages workload effectively, prioritising tasks to meet deadlines and service expectations
- Integrity and Trustworthiness Maintains confidentiality and handles sensitive information responsibly
- Willingness to Learn Demonstrates initiative in learning new tools, technologies, and processes
Duties and Responsibilities:
The successful candidate would be required but not limited to:
- Management of stock levels (safekeeping and ordering)
- Management of stock levels of SIM cards associated with the vehicle trackers
- Liaising with the Fleet Manager to determine when setups are required, and responding accordingly
- Testing of all vehicle tracking units that have been returned
- Setup of all vehicle tracking units (panic units and standard trackers)
- Primary point of contact for any hardw
https://www.jobplacements.com/Jobs/T/Telematics-Support-1272835-Job-Search-03-18-2026-04-02-49-AM.asp?sid=gumtree
Id Subtitle 1352527628
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Selling for 1 year
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