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Results for client services manager in "client services manager", Full-Time in Jobs in South Africa in South Africa
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Commercial Refrigeration Solutions / Client ServiceBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Minimum qualification Grade 12Relevant tertiary qualification will be advantageRefrigeration knowledge will be an advantageMinimum of 5 Years experience in a customer-service environmentMinimum of 3 Years experience in a supervisory/management roleIT knowledge and capability: Microsoft Office (Word, Excel, PowerPoint, and Outlook)Experience in Sage Evolution an advantageWillingness to work standbyExcellent communication skillsGood interpersonal skillClear and professional articulation when answering customer callsEnjoy working in a team environmentPositive attitude and ability to work against deadlines, proactively solve problemsAble to work under pressure DUTIES: Management:Responsible for customer after-sales services.Define performance KPIs for the team and track performance.Administer, finalize, and approve overtime on a weekly basis.Keep track of recalls by technicians, customers, and cabinet types on a weekly basisrecord reasons and corrective actions.Promote teamwork within the department and cross-functionally. Actively resolve issues that arise.Manage subcontractors to ensure the business meets customer needs and maintains cost targets, balancing internal technicians, overtime, and outsourced jobs.Perform duties cross-functionally with other departments when needed. Additional Responsibilities:Schedule call-outs with in-house technicians and subcontractors.Monitor call logging and provide tickets on the in-house system.Prepare and approve customer quotes as needed.Collect and address customer feedback regarding call-outs.Manage the weekend stand-by schedule. Administration:Liaise with senior management and directors regularly for feedback.Responsible for national ticketing and service performance of the service team.Ensure all tickets in the in-house system are processed efficiently and accurately to meet month-end deadlines.Prepare and sign off on customer quotes as needed.Monitor customer feedback regarding call-outs and immediately address any poor service feedback.Manage the weekend staff stand-by schedule.Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the companys health and
https://www.jobplacements.com/Jobs/C/Client-Service-Manager-Refrigeration-industry-1167545-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
18h
Job Placements
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As an Internal / Key Accounts Broker, you will be responsible for managing a large portfolio of existing clients, ensuring renewals, retention, and accurate underwriting. This role is office-based and involves daily interaction with clients to provide advice, manage policies, and maintain compliance. The position requires attention to detail, strong administrative skills, and the ability to communicate professionally with clients and insurers.Key Responsibilities:Manage a portfolio of approximately 300 clients, ensuring excellent service delivery.Maintain proactive communication with clients to understand their insurance needs.Monitor and manage unpaid premiums with timely follow-ups.Oversee policy renewal processes and present renewal terms.Implement retention strategies to maintain portfolio value.Process endorsements and amendments accurately.Conduct underwriting duties, including risk assessments and quotations.Source and compare quotes from multiple insurers when required.Conduct 25+ daily client meetings via Zoom or telephone.Provide professional advice on cover options, excess structures, and risk exposures.Manage cancellations, including retention solutions where possible.Coordinate tracking device installations and arrange valuations where necessary.Ensure prompt and accurate processing of refunds.Maintain compliance with all regulatory requirements.Key Attributes:Strong attention to detailExcellent communication skillsClient-focused approachOrganized and deadline-drivenAbility to work independently and handle pressureRequirements:Matric (Grade 12)RE5 certification (compulsory)NQF Level 4 in financial services (advantageous)Minimum 2 years underwriting experience (brokerage preferred)Experience in personal and commercial lines insuranceStrong administrative and interpersonal skillsRemuneration:R15 000 - R21 000 CTC plus Commission **Only shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/I/Internal-Short-Term-Broker-1243889-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
1
Full maintenance leasing
National transport and logistics company based in Kempton Park is seeking to employ a suitably experienced Assistant Truck Rental Branch Manager to join their team.Responsibility:Key performance areas
Management of fleet and administration for FMR contracts
Rental Agreements and capturing invoices
Management of maintenance
Services
COF’s
Taillift services and certificates.
Management of fridge services
Management of Crane certifications
Mix telematics
Full maintenance function,
Handling of breakdowns
Scrutinizing quotations
Capturing work orders
Processing of supplier’s invoices for payment
Admin for all other documentation related to contracts
Recoveries of E-tolls, abuses, fuel, Traffic Fine
Filing
Spare Keys
Permits (Cross Boarder)
Management of junior staff
Management of drivers
Prompt response and resolve day-to-day customer queries.
Adhere to all Company policies, procedures and business ethics codes.
Maintain good working relationship with customers and staff.
Performance and Disciplinary management of staff
Monthly reports required:
Compile reports required from business
Monthly and quarterly reports required to monitor fleet
Monthly reports as requested per client
Kilo’s variance reports done for the monthly
Exception reports: COF, Tailift Services, Vehicle faults.
Weekly and monthly clients reports required per contract
Weekly service reports for all FMR’s to be checked, actioned and feedback sent to client with supporting
documents when required.
Comply with occupational health and safety policies and procedures
Nature of position
Administration, Supervision and Maintenance
Qualifications required
Matric - Grade 12
Post Matric Qualification is a definite advantage
MS Excel and SAP essential
Skills and experience required
3-5 years’ experience of vehicle maintenance in a branch/ department
3-5 years strong administration experience in a branch/ department
Valid Code 8 driver’s license
A high level of computer literacy, particularly in MS Excel and SAP
Ability to work under pressure, prioritize and multitask
Willing to work overtime
Please note that in line with our client’s requirements, relevant background checks will be completed
Please email cv to marlene@servicesolutions.co.zaConsultant Name: Marlene Smith
1d
Service Solutions
1
Retail Store ManagerLead a specialist retail team in premium water purification solutionsFourways, Johannesburg | Market RelatedAbout Our ClientOur client is a well-known South African brand specialising in water purification and filtration solutions for homes and businesses. With a strong retail presence and a reputation for quality products and expert advice, the business is focused on delivering reliable, health-focused solutions to its customers. This role offers the opportunity to manage a specialist retail store within a stable and growing brand.The Role: Retail Store ManagerThe Retail Store Manager is responsible for the overall performance and day-to-day management of the Fourways store. The role focuses on driving sales, leading a small retail team, and ensuring customers receive knowledgeable and professional service aligned with the brands standards.Key Responsibilities35 years retail experience, with at least 12 years in a store management roleOversee daily store operations to ensure efficiency and complianceLead, motivate, and manage store staff to achieve sales and service targetsDrive sales performance through customer engagement and product knowledgeManage stock control, merchandising, and loss preventionEnsure excellent customer service and handle escalated queriesMaintain store presentation in line with brand guidelinesCompile basic reports and provide feedback to managementAbout You35 years retail experience, including 12 years in a management roleStrong leadership and people management skillsSales-driven with a customer-focused mindsetOrganised, responsible, and able to work independentlyOwn car and valid drivers license highly advantageous, or proven reliable transport to Fourways
https://www.jobplacements.com/Jobs/R/Retail-Store-Manager-1249731-Job-Search-1-9-2026-6-00-51-AM.asp?sid=gumtree
3d
Job Placements
1
Responsibilities:The Client Success Manager will be responsible for forming trusting relationships with clients; while having an oversight of all account activities, sorting out issues and pricing deals presented in a way that will allow clients to win the deals for themselves.On a practical level this role also involves:Making key strategic decisions with clients.Making key pricing decisions on clients rollouts and big projects.Responsible for resolving any issues arising from our service team (go-to person for the clients).Utilising client relationships to upsell and grow revenue from client by selling them new products, introducing them to new opportunities and awakening dormant accounts that have not shipped for a while.Consolidating on their client base to ensure they are getting maximum revenue from clients.Ultimately, this is a soft-sales role and requires someone with exceptional client management skills, great problem-solving skills, responsive and impressive to the clients.Qualifications and Experience:Excellent High School and University Results.Professionals preferred: CAs, BCom and LLB.Excellent command of English language and mathematical proficiency.Experience in managing a small/medium sized team is advantageous.Creative and independent thinker with ability to foresee potential problems and find innovative ways to solve them.Ability to prioritise tasks and organise own work.Skill Set and Desired Competencies:Apply judgement and learn quickly.Think on your feet.Has commercial flair and acumen.Enjoys closing deals.Energetic, personable, intelligent and business savvy.Willingness to go the extra mile for clients.Thank you for applying with RAREcruit!Follow us on social media for the latest jobs, trends and market insight:Website:
https://www.jobplacements.com/Jobs/C/Client-Success-Manager-1198929-Job-Search-06-30-2025-10-28-58-AM.asp?sid=gumtree
6mo
Job Placements
1
1
As an Internal / Key Accounts Broker, you will be responsible for managing a large portfolio of existing clients, ensuring renewals, retention, and accurate underwriting. This role is office-based and involves daily interaction with clients to provide advice, manage policies, and maintain compliance. The position requires attention to detail, strong administrative skills, and the ability to communicate professionally with clients and insurers.Key Responsibilities:Manage a portfolio of approximately 300 clients, ensuring excellent service delivery.Maintain proactive communication with clients to understand their insurance needs.Monitor and manage unpaid premiums with timely follow-ups.Oversee policy renewal processes and present renewal terms.Implement retention strategies to maintain portfolio value.Process endorsements and amendments accurately.Conduct underwriting duties, including risk assessments and quotations.Source and compare quotes from multiple insurers when required.Conduct 25+ daily client meetings via Zoom or telephone.Provide professional advice on cover options, excess structures, and risk exposures.Manage cancellations, including retention solutions where possible.Coordinate tracking device installations and arrange valuations where necessary.Ensure prompt and accurate processing of refunds.Maintain compliance with all regulatory requirements.Key Attributes:Strong attention to detailExcellent communication skillsClient-focused approachOrganized and deadline-drivenAbility to work independently and handle pressureRequirements:Matric (Grade 12)RE5 certification (compulsory)NQF Level 4 in financial services (advantageous)Minimum 2 years underwriting experience (brokerage preferred)Experience in personal and commercial lines insuranceStrong administrative and interpersonal skillsRemuneration:R15 000 - R21 000 CTC plus Commission **Only shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/I/Internal-Short-Term-Broker-1243890-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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Purpose of the JobTo actively promote and sell the companys products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.Minimum RequirementsEducational QualificationsMatric (Grade 12)NQF Level 5 Certificate in Sales or a related fieldExperience13 years experience in a Sales Representative or similar role within the retail or related industryMajor Responsibilities and Key Result Areas1. Sales OperationsSource and secure new business opportunities to meet sales targetsManage and grow revenue through client negotiations, lead generation, and effective sales managementResearch competitors and monitor market trends to position the company strategicallyDevelop and implement sales strategies; evaluate and adjust for effectivenessBuild and maintain productive client relationships based on trust and valueTrack daily, weekly, and monthly performance metrics; report findings to relevant stakeholdersAttend sales meetings, product training, and industry eventsIdentify and open new viable customer accountsUse ERP systems to monitor sales performance and take corrective action when neededProvide monthly feedback to the Regional Manager on customer activitiesSupport marketing initiatives and align customer strategy with company promotionsHost trade events to strengthen relationships and grow brand awarenessInitiate and manage promotions in collaboration with clients and leadership2. Credit and Risk ManagementAssist in processing credit applications and resolving account queriesWork with Debtors to ensure timely collection of outstanding paymentsMaintain customer accounts below 45 days overdueProactively manage high-risk accounts with the Debtors team3. Asset and Equipment ManagementEnsure company vehicles and equipment are properly maintainedAttend monthly reviews with the Regional Manager to report on business development4. Stock ControlLiaise with warehouse to ensure stock availability and resolve queriesSupport consignment stock processes when requiredMonitor customer buying trends to assist with stock forecastingManage stock rotation and replenishmentMonitor claims stock and help customers manage stock levels and mix5. ComplianceOperate within set controls and procedures to uphold company standardsReport risks and areas
https://www.jobplacements.com/Jobs/S/Sales-Representative-1240070-Job-Search-01-09-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
Financial Advisor Our client is seeking an experienced Financial Advisor to join their team in Johannesburg! What we offer:- Commission-based earning potential- Location: South of Johannesburg- Hybrid working model with flexibility for home working- Opportunity to build and grow your client portfolio- Career advancement in financial services What Youll Do:- Provide clients with expert financial advice and planning- Create and manage comprehensive financial plans- Guide clients through investment options and strategies- Perform detailed risk assessments- Develop retirement planning strategies- Review and optimize client portfolios for asset growth- Conduct market research and financial analysis- Stay current with financial trends and legislation- Build and maintain strong client relationships Essential Requirements:- Minimum 2 years of financial planning at a registered financial service provider- Existing date of first appointment as representative with FSCA- Bachelors degree or diploma in finance, economics, risk management, business, insurance, or related field- Industry-approved qualification Core Skills Required:- Financial Planning and retirement planning expertise- Proficiency in finance, investment, and long-term risk insurance- Strong analytical and problem-solving abilities- Excellent interpersonal and communication skills- Ability to work independently and as part of a team- Experience in financial services or related fields
https://www.jobplacements.com/Jobs/F/Financial-Advisor-1250518-Job-Search-1-12-2026-9-35-16-AM.asp?sid=gumtree
3h
Job Placements
1
Key ResponsibilitiesAdministrative SupportManage calendars, schedule meetings, and coordinate internal and client appointments.Prepare, format, and proofread reports, presentations, and correspondence.Organize and maintain both digital and physical filing systems.Client CoordinationAct as a primary point of contact for client inquiries and document submissions.Monitor client deliverables and deadlines, ensuring timely responses and follow-ups.Support new client onboarding by collecting necessary documentation and setting up client records.Document & Data ManagementEnter and update data accurately in accounting systems and client databases.Maintain strict confidentiality of sensitive financial and personal information.Assist in preparing financial documentation for audits, tax filings, and internal reviews.Team SupportFacilitate internal communication and assist with tracking workflows and task progress.Support billing and invoicing, including managing timesheets and expense claims.Order office supplies and liaise with vendors as needed.Compliance & Quality ControlEnsure adherence to internal procedures and external regulatory requirements.Help maintain current policies, templates, and checklists to support consistent quality standards.QualificationsDemonstrated experience in an administrative or office management role, ideally within accounting or professional services.Strong organizational skills with the ability to multitask and prioritize effectively.Excellent verbal and written communication skills.Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with accounting software such as Xero, QuickBooks, or Draftworx is an asset.High level of professionalism and discretion.Ability to work both independently and collaboratively.Preferred AttributesFamiliarity with accounting processes and terminology.Comfortable working in a fast-paced, deadline-driven environment.Strong customer service orientation with a proactive, problem-solving mindset.
https://www.jobplacements.com/Jobs/A/Accounting-Department-Administrator-1246870-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
1
BookkeeperJoin a fast-growing international accounting firm supporting UK clientsRemote | R22 000 to R25 000 per month About Our ClientA growing accounting firm providing full-service financial support to UK-based clients. This remote opportunity allows you to work directly with the UK office while developing your career in a professional and client-focused environment.The Role: BookkeeperThis is a key role supporting the UK office with end-to-end bookkeeping and payroll services. Youll be responsible for managing a portfolio of clients, ensuring accurate financial records, timely submissions to HMRC, and smooth payroll administration. The role requires a strong understanding of UK accounting practices and the ability to manage multiple tasks in a deadline-driven environment.Key ResponsibilitiesMinimum 5 years of bookkeeping experienceLiaise directly with a portfolio of clientsProcess cashbook entries and perform bank reconciliationsManage creditor processing and reconciliationsPost month-end journal entries and reconcile balance sheet accountsMaintain and manage fixed asset registers including depreciation and disposalsHandle intercompany accounting and reconciliationsPrepare monthly management accountsAdminister UK payroll and submit returns using Simple Pay or similarReconcile VAT and file returns with HMRCElectronically file annual accounts and confirmation statements with HMRCKeep internal workflow systems updatedAssist with other ad hoc finance-related tasksAbout YouMinimum 5 years of relevant bookkeeping experienceDiploma or degree in accountingProficient in MS Office (Excel, Word, Outlook, Teams)Experienced in Xero and Sage Business OnlineSkilled in payroll software, ideally Simple PayFamiliar with UK accounting regulations and HMRC filingBackground in an accounting firm, ideally with UK client experienceStrong communicator with excellent attention to detailOrganised, deadline-driven, and able to work under pressureProactive team player with strong problem-solving skills
https://www.jobplacements.com/Jobs/B/Bookkeeper-1249285-Job-Search-1-8-2026-4-14-05-AM.asp?sid=gumtree
4d
Job Placements
1
High level communication in Afrikaans and EnglishPerform cost-efficient technical repairs and testing on all products, including both mechanical and electronic repairs.Conduct testing of electronic parts on provided test jigs.Provide customer support both over the counter and telephonically for mechanical and electronic queries.Ensure timely service to clients, including packing and repairing goods.Manage relationships with the client base, prioritising client needs.Conduct trainingProvide informal internal training on products.Handle client queries accurately and professionally.Ensure that repairs are done immediately, if possible, but should take no longer than 24hours.Maintains acceptable organisation and cleanliness in work area.Assist with ad-hoc duties such as training, sales product launches.Occasionally assist with despatching stock to clients and Head Office.Counting of Exchange stock and monitoring on SAP.Assisting with stock take and cycle counts.Assist the manager to resolve warranty repairs
https://www.jobplacements.com/Jobs/T/Technician-Assistant-1250089-Job-Search-01-11-2026-16-07-26-PM.asp?sid=gumtree
18h
Job Placements
1
1
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We’re recruiting for our client to find a Client Services Banking Administrator (several positions available) to join a dynamic financial services team in Sandton.This is a great opportunity for someone early in their banking or financial administration career who wants exposure to payment processing, banking platforms, and client service.RequirementsDiploma or Bachelor’s degree in Finance, Commerce, or Economics (postgraduate advantage)RE5 qualification (mandatory)Minimum 2 years’ experience in a banking or financial administration roleExperience working on banking platforms and payment systemsStrong understanding of banking controls and payment processesExperience using CRM systems (Salesforce advantageous)Basic knowledge of financial markets and investment managementDuties and ResponsibilitiesPrepare, verify, and process payments accurately and within set deadlinesManage beneficiary additions, updates, and ongoing maintenanceHandle scheduled income and payment instructions, including amendments and cancellationsOpen and maintain client bank accounts, including non-resident accountsProcess inward and outward foreign exchange (Forex) transactionsLiaise with internal teams to ensure correct execution of banking and Forex transactionsRespond to and resolve client and internal banking queries efficientlyMaintain accurate records o
https://www.jobplacements.com/Jobs/C/Client-Services-Banking-Administrator-1248519-Job-Search-01-06-2026-02-00-15-AM.asp?sid=gumtree
6d
Job Placements
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