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Location: Somerset West
Hours: TBD. 07:00 to 11:00 and 15:00–19:00, 6 days per week
Employment Type
- Permanent (on payroll)
Remuneration
- To discuss personally (subject to probation)
Role Purpose
To manage evening front-of-house operations and ensure a
calm, professional, and consistent guest experience during scheduled sessions.
This role is execution-focused and reports to the COO.
Key Responsibilities
Front Desk & Client Handling
Open and close the facility for the evening shift
Welcome guests and confirm bookings
Check guests into scheduled sessions
Answer basic client questions and direct them appropriately
Skills & Qualities
~ Friendly, calm, informative, professional presence
~ Excellent communication and service orientation
~ Organised, reliable, and punctual
~ Able to learn spa/wellness equipment operations.
~Time management & operational skills
~ Excellent interpersonal skills
~ Maintain positive relationships with clients & utilize
effective communication skills to ensure client satisfaction & repeat
customers & business
~ High attention to cleanliness and excellent detail -
oriented approach
~ Comfortable coordinating with medical professionals
Room Preparation & Reset
Prepare suites before sessions
Reset rooms between sessions (towels, water, cleanliness
check)
Ensure all equipment is ready and functioning
Client Guidance
Guide guests on safe, correct use of:
Infrared sauna
Cold plunge
Escalate any issues to management (no decision-making beyond
SOPs)
Facility Standards
Maintain reception and facility presentation
Follow daily checklists and SOPs
Log issues and hand over to COO as required
Important Requirements
Lives
in the Helderberg area, Somerset West, Cape Winelands. Own
reliable transportPunctual,
dependable, and detail-orientedComfortable
working aloneHospitality,
wellness, or service experience preferredInterest
or experience in sports recovery or health and wellness preferred
What We Provide
Full training on equipment and procedures
Training on booking and POS systems
Uniform and daily checklists
Ongoing support from operations management
--------
Start Date:
Mid January
Interview Availability:
Candidates must be available for interviews right away (between 2 - 12
January)
Applications Close:
12 January
Only serious and suitably qualified applicants will
be considered. If you are dedicated, professional, and excited to be part of a
new wellness journey, we would love to hear from you.
--> Kindly specify the roll you are applying for, and
send your details, CV, and motivation to:
wellness.apply@gmail.com
(Email Only!)
And we will get in touch
Somerset West
Results for client services manager in "client services manager", Full-Time in Jobs in South Africa in South Africa
1
To provide comprehensive administrative leadership and support within the financial and wealth management environment. This role combines hands-on administrative duties with team leadership responsibilities, ensuring efficient operations, compliance with industry regulations, and superior client service delivery. The position requires a proactive, highly organized individual with strong communication, multitasking, and problem-solving skills.Formal Education and Experience:National Senior Certificate (Grade 12 / Matric) NQF Level 435 years experience in a senior administrative or team leader role within the wealth management and financial services sectorProven track record in team leadership, office administration, and process improvementProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Fluent in Afrikaans and English (spoken, written, and read)Knowledge of FICA, FAIS, and financial industry compliance requirementsExperience in project coordination or change management advantageousKey Responsibilities:Administrative and Operational SupportOversee and participate in day-to-day administrative processes to ensure efficient and compliant operations.Prepare, edit, and distribute professional correspondence, reports, and documentation.Ensure all client documentation meets FICA and FAIS requirements.Handle confidential information and maintain accurate client and organizational records.Manage incoming calls and client correspondence promptly and professionally.Coordinate and prepare materials for client meetings and ensure accurate recordkeeping.Ensure office supplies, equipment, and vendor relationships are efficiently managed.Leadership and Team ManagementLead, supervise, and develop the administrative support team.Allocate workloads, monitor performance, and provide ongoing mentorship and training.Foster a positive, collaborative, and accountable work culture.Conduct performance reviews and implement improvement plans where necessary.Support onboarding of new administrative staff and oversee continuous team development.Process Improvement and ComplianceEvaluate and streamline administrative workflows for improved efficiency.Ensure adherence to internal policies, procedures, and regulatory standards.Implement best practices to optimize service delivery and client satisfaction.Assist in compiling performance reports and presenting insights to senior management.Client RelationsServe as a primary point of contact for clients and internal stakeholders.Demonstrate professionalism, empathy, and discretion in all client interactions.Manage client queries, complaints, and follow-ups in coordination wi
https://www.jobplacements.com/Jobs/T/TEAM-LEADER-FINANCE-ADMINISTRATION-1248444-Job-Search-1-6-2026-2-37-10-AM.asp?sid=gumtree
6d
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Requirements: Grade 12 (Mathematics essential) Valid drivers licence (minimum Code 8) Strong communication skills. Previous sales or customer service experience. Computer literate (Google Workspace, Excel, Word) Organised, deadline-driven, and detail-oriented. Knowledge of geography and international relocation will be advantageous. Experience: Liaise with clients and manage relationships. Handle sales enquiries and leads via the CRM system. Explain services, pricing, and optional extras (insurance, storage, packing) Prepare accurate quotes and follow up with clients. Conduct household goods assessments where required. Compile monthly sales and follow-up reports. Open and manage client files and records. Handle tender requests. General administration (emails, calls, correspondence, support to management) Manage claims submissions and tracking. Conduct marketing cold calls and field sales. Maintain various Excel databases and trackers (Bordereaux and claims tracker)
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The candidate must have a completed BCom (Honours) (Investment Management or similar) and minimum 3 years client relations experience (assisting Clients and Financial Advisors) within an Asset Management / Investment firm / Financial / Wealth planning environment. A Post Grad in Financial planning is an advantage.Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are important. Your duties will include: Develop trusted relationships with clients and becoming an expert resourceProvide comprehensive, structured input to specific problems/requests in the advice process that lead to increased investment with the company.Provide first line support to clients via phone, email, online and face to face meetings (occasional travel required)Strategic and creative thinking to suggest improvements to productivity, service quality and processesProactively cultivate relations and be prepared to engage socially where beneficialProvide expert initial and ongoing training on their custom IT systemWork closely with the other members of the global investment, operations, sales, software development and support teams to resolve clients concernsManage and leverage internal resources to meet deliverablesDevelop and maintain expertise, skill and technical knowledge required to add valuable input across the business and investment propositionRecord and relay client feedback and insights to internal teams such as tech, marketing, operations and asset management in order to constantly improve the client experienceMaintain an expert-level knowledge of their investment processes and internal tools as well as curiosity and awareness of new initiatives within the industry.Assist with ad hoc inter-function projects as required Only shortlisted candidates will be contacted. If you have not heard from us by late January 2026, please consider your application unsuccessful.
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4d
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This group provides a range of financial solutions and services, including asset management, wealth management, insurance, and investments. The company aims to help clients build and manage their wealth by offering tailored financial products for individuals, businesses, and institutions. With a strong emphasis on integrity, client focus, and innovation, our client is widely recognized for its commitment to delivering value-driven, personalized financial solutions across South Africa. Our client values professional growth and often provides employees with training, certifications, and advancement opportunities, making it a great place for building a long-term career. Apply today
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8d
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https://www.jobplacements.com/Jobs/S/Service-Administrator-1248609-Job-Search-01-06-2026-04-07-05-AM.asp?sid=gumtree
6d
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This role supports the Personal Underwriting team by handling administrative tasks and maintaining client documentation. The ideal candidate will manage data entry, file organization, and assist with client communications. A strong focus on accuracy, confidentiality, and task prioritization is key to succeeding in this role. This position plays a vital role in helping the team operate smoothly and deliver efficient service to clients.Key ResponsibilitiesProvide daily administrative support to Personal UnderwritersPrepare and manage underwriting documentation and client filesMaintain up-to-date policy records with a high degree of accuracyCapture and update client data and underwriting informationAssist with managing inbound client queries and documentation follow-upsEnsure all administrative processes align with internal policies and service standardsOrganize digital and hard copy files for quick access and regulatory complianceSupport the underwriters in coordinating task deadlines and client interactionsMonitor outstanding documents and assist in obtaining necessary informationMaintain confidentiality and data protection standards at all timesLiaise with internal departments as required to ensure client service continuityAssist in general departmental administration as assignedKey AttributesExceptional attention to detailProactive and self-managedService-oriented with strong communication skillsReliable and organized multitaskerCollaborative team mindsetRequirementsMatric (Non-negotiable) Own vehicle and valid drivers licensePrevious administrative experience in a professional setting (insurance experience advantageous)Computer literacy with accurate data entry skillsKnowledge of the insurance industry or NQF Level 4 / RE5 certification (Advantageous) RemunerationMarket-related salary based on experience**Only shortlisted candidates will be contacted**
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7d
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Job Title: IT Technical Account ManagerReporting to: OperationsSeniority Level: Mid-Career (4 - 6 yrs exp)Region: GautengLocation: CenturionType: After 3 months probation PermanentDuties and Responsibilities:Client Relationship Management - Act as the primary point of contact for key accounts, ensuring client satisfaction and long-term partnerships.Technical Oversight - Coordinate and manage technical solutions across network infrastructure, Microsoft environments, cloud services, and cybersecurity.Project Coordination - Oversee implementation of ICT projects, ensuring timely delivery and alignment with client requirements.Team Leadership - Provide guidance and support to technical teams, fostering collaboration and high performance.Strategic Advisory - Advise clients on technology strategies, upgrades, and best practices to optimize their IT environments.Issue Resolution - Manage escalations and ensure swift resolution of complex technical challenges.Reporting & Communication - Deliver clear, professional reports and maintain proactive communication with stakeholders.Requirements & Minimum Qualification:National Matric Certificate (completed)Relevant IT certifications (CompTIA A+/N+, Microsoft 365 certifications preferred)Proven experience in technical account management or senior technical support roleStrong understanding of Microsoft operating systems, network infrastructure, cloud technologies, and cybersecurity principlesExcellent leadership, organizational, and communication skills (English and Afrikaans)Valid South African ID, drivers license, and own vehicleResidency in Pretoria, Johannesburg, or surrounding areasPreferred Qualifications & Experience:Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft 365 Certified: Enterprise Administrator Expert3+ years in technical account management or IT service deliveryFamiliarity with VOIP systems is preferred and cybersecurity practicesPrevious experience in Managed Services or ICT consulting
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5d
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Our client is looking for a detail-oriented and highly organised Administrative Clerk that will provide efficient administrative and client service support within a Medical Scheme Brokerage environment. The role involves handling general client services and new business administration while ensuring accuracy, compliance, and high service delivery standards.Minimum requirements:MatricA qualification in Marketing or Accounting would be advantageousReliable transportFluent in Afrikaans and EnglishProficient in MS OfficeMinimum 2-3 years experience in a similar roleGeneral Client Service:General Client ServicesIssue and manage tax certificates and membership cardsUpdate client contact details, including surname changesNominate or change General Practitioners (GPs)Handle premium-related queries, including premiums in arrears and income verificationProcess student and adult membership updates, ensuring special premium rules are appliedUpdate banking details, including debit order date changes, reinstatements, and mandatesNew Business AdministrationSchedule and manage diary appointmentsProcess new business applications, including Scheme and GAP productsAdminister UHB feesHandle broker appointmentshttps://www.jobplacements.com/Jobs/A/Administrative-Clerk-Bloemfontein-1249317-Job-Search-01-08-2026-02-00-16-AM.asp?sid=gumtree
4d
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