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Results for quest in "quest" in Jobs in Western Cape in Western Cape
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Position Overview
This position is responsible for sales and quest service within the Company’s Retail Sales Team. As the main point of contact at the company for prospective quests, you will handle all communications from the initial inquiry, advising, and consulting to find the best itinerary for the quest’s needs, through the sales process as well as pre-travel, during-travel, and post-travel services. Working closely with the Sales Ops consultants who handle availability, confirmations, and other processing tasks, as well as the Guest Service team who offer concierge service pre-trip and support with any quest problems in-trip. This is a demanding role with high expectations on service, turnaround times, quality of consultation, and communications both with guests and internally with colleagues.
Skills and Experience Required:
Experience in, and knowledge of east Africa safari – at least 5 years of experienceExperience in a retail sales role for an African inbound operator – at least 10 years of experienceSkilled in designing detailed and individual quotes for itinerary requestsExcellent sales and customer service skills and the ability to close a sale and upsellExcellent communication skills (written & telephone), a service delivery mindset, and a strong customer service focusTarget-orientated, and experience in delivering results in a performance-orientated and fast-paced sales environmentStrong administration and organizational skills and great attention to detail with desire for continuous improvementExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeExperience in handling difficult situations (e.g., Complaints, last-minute requests, changes whilst traveling)Experience in and willingness to handle issues outside of office hours when requiredSelf-Starter & the ability to work independently as well as within a broader team setupEnergetic and eager to learnStrong sales & customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
Responsibilities and duties
Handling of Safari requests on behalf of the company received from repeat or recommended guests, vis the Company website and social media channels, corporate & charitable partnersInspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics, and suitably of optionsCompile attractive tailor-made itineraries to match client expectations and budgetsEnsuring turnaround time targets are met/exceeded and attention to detail is paid to the itinerary at the quote, confirmation, an...Additional Info:5 to 7 yearsSalary: RNegotiableJob Reference #: 3839446933
1mo
ABC Worldwide
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Assignment Brief
My Client a Packaging Solutions company (Corrugated Box Products) based in East Africa and part of a leading international, professionally managed industrial / service group, engaged in diverse operations is urgently recruiting for a Factory Manager.
Reporting to: Chief Executive Officer and Interface with: Finance Manager, Marketing Manager, Plant Manager, Human Resource, Quality Officer, Projects Manager, etc.
*My Client will welcome applications from European / South African and East African candidates - with same experience in West Africa , East or Southern Africa.
Overview of Company
The company is one of the leading manufacturers of Corrugated Box Products in East Africa having an estimated capacity of 2,500 MT per month and today it processes approximately 1,400 MT per month.The Company has state of art machinery supplied by Ming Wei (South Korea). Our target is to increase capacity to approximately 2,000 MT each month in near future.The company is able to produce a wide range of corrugated boxes both in White Kraft & Brown Kraft papers from 2ply, 3ply & 5ply and in 4 colors printing catering to all types of industries needs in across the great lakes region.The Company is certified with the ISO 9001:2008 in this corrugated box manufacturing company. Since its inception, the company has maintained its quest for quality. Raw materials of papers i.e. Kraft Liner, Fluting Paper, etc are sourced from all over the world from renowned paper mills who supply Virgin Krafts meeting all the required standards for the manufacturing quality corrugated boxes.All other raw materials are subject to strict inspection to ensure conformity to National and International Standards.
Duties and Responsibilities:
Day-to-day Factory operational management decisions.For achieving the budgeted production volumes in coordination with the marketing department.For proper planning and scheduling preventive, predictive, backdown maintenance of the plant and machinery.For timely delivery of the finished productFor world-class practice at factory operations and a high standard of housekeeping.Keep the workforce motivatedEnsuring the factory is appropriately organized and staffed.Ensuring effective internal controls and management information systems are in place at Factory and reviewing them periodically.Ensuring proper systems / standard operating procedures are in place at production and maintenance.Preparation and periodical review of annual R&M expense budgets and, adhering to them.Interacting with the marketing team ...Additional Info:15 to 20 yearsSalary: RNegotiableJob Reference #: 2832712403
1mo
Zeebra Junction Specialist Recruitment
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