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Results for desktop support technician in "desktop support technician" in IT & Tech Jobs in South Africa in South Africa
1
Desktop support technician, Somerset West area. Hybrid position. We are seeking a hands-on IT Technical Support Specialist (Level 2) to join our IT team.The successful candidate will provide onsite and remote technical support to end-users, ensuring the smooth operation of company hardware, software, and network systems.The ideal candidate should have strong troubleshooting abilities, solid Microsoft 365 knowledge, and experience supporting users in a business environment. This role requires someone who is professional, customer-focused, and able to resolve IT issues efficiently.Key ResponsibilitiesProvide first and second-line IT support to users.Diagnose and resolve hardware, software, and network issues.Provide support via remote tools, phone, and onsite assistance.Log and manage support requests in the helpdesk system.Perform user onboarding and offboarding.Create and manage Active Directory / Entra ID accounts.Must have own transport as this role requires the technician to travel to customer sites. Email CV ASAP
https://www.jobplacements.com/Jobs/D/Desktop-support-technician-Hybrid-role-1270989-Job-Search-03-11-2026-10-38-14-AM.asp?sid=gumtree
5d
Job Placements
1
Tier 1 Support Engineer Bellville Cape Town
Our client is looking for a Tier 1 Support Engineer with 2-3 years’ experience especially in Microsoft 365 and Azure. Must be able with installing and supporting of Microsoft Office 365 and Azure for internal departments. The ideal candidate should have great troubleshooting skills, pay attention to details, and have a thorough knowledge of computer hardware and software.
Salary R 25000 all inclusive – (Medical aid and pension in the R 25000) Office based jobs normal working hours 8 to 5 Monday to Friday
Min Qualifications and requirements
A MCP/A+/N+ or relevantMicrosoft 365 Certified Administrator – Added BonusA minimum of 3 years’ experience in a desktop support/Tier 1 IT Support Engineer environment.A minimum of 2-3 years’ experience with installing and supporting O?ce 365 and AzureA minimum of 3 years’ experience with installing and troubleshooting laptops, desktops, printers, and mobile devices
Responsibilities
Administering and Supporting Microsoft AD and/or Entra ID.Assists with monitoring, investigating, and remediating all security threats.Resolves service requests according to SLA.Installs, configures, and troubleshoots laptops, desktops, printers, and mobiles.Installing and supporting desktop operating systems.Installing and supporting O?ce365 applications.Installing and troubleshooting laptops, desktops, printers, and mobile devices.Troubleshooting networking problems.Installing and supporting voice applications.Supporting and remediating anti-virus and security issues.Creates/amends/deletes user accounts in all systems.Supports IT Administrators with escalated calls.Supports Video Conferencing and biometric access control equipment.Configures, administers, and troubleshoots Office 365 including Exchange, Teams, Sharepoint Online, OneDrive, and InTune / Autopilot
FROGG RecruitmentSalary: R25000Consultant Name: Quinton Wright
16h
FROGG Recruitment SA
1
IT Support Engineer Tier 1 Bellville Cape Town
Our client is looking for a IT Support Engineer TIER 1 with 3 years’ experience especially in Microsoft 365 and must be certified. Must be able with installing and supporting of Microsoft Office 365 and Azure. The ideal candidate should have great troubleshooting skills, pay attention to details, and have a thorough knowledge of computer hardware and software.
Salary R 25000 CTC – Office bound job in Bellville
Min Qualifications and requirements
• A MCP/A+/N+/Microsoft 365 Certified Administrator or equivalent qualification.
• Microsoft 365 Certified Administrator – ESSENTIAL A MUST HAVE
• A minimum of 3 years’ experience in a desktop support/Tier 1 IT Support Engineer environment.
• A minimum of 3 years’ experience with installing and supporting O?ce 365 and Azure
• A minimum of 3 years’ experience with installing and troubleshooting laptops, desktops, printers, and mobile devices
Responsibilities
• Administering and Supporting Microsoft AD and/or Entra ID.
• Assists with monitoring, investigating, and remediating all security threats.
• Resolves service requests according to SLA.
• Installs, configures, and troubleshoots laptops, desktops, printers, and mobiles.
• Installing and supporting desktop operating systems.
• Installing and supporting O?ce365 applications.
• Installing and troubleshooting laptops, desktops, printers, and mobile devices.
• Troubleshooting networking problems.
• Installing and supporting voice applications.
• Supporting and remediating anti-virus and security issues.
• Creates/amends/deletes user accounts in all systems.
• Supports IT Administrators with escalated calls.
• Supports Video Conferencing and biometric access control equipment.
• Configures, administers, and troubleshoots Office 365 including Exchange, Teams,
Sharepoint Online, OneDrive, and InTune.
• Attends meetings and updates documentation accurately when required.
Apply online
Salary: R25000Consultant Name: Quinton Wright
9d
FROGG Recruitment SA
1
. The role requires clear communication, professional conduct and efficient handling of IT support tickets to ensure system uptime and minimal disruption to users.OutputsIncident & Service Request ManagementLog, classify, prioritise, and resolve incidents and service requests via the ticketing system.Provide first-line technical support.Meet agreed Service Level Agreements (SLAs) for response and resolution times.Escalate complex issues to second-line / third-line support as required.Maintain accurate and complete ticket documentation.End-User Support & Customer ServiceProvide support for desktops, laptops, printers, mobile devices, and peripherals.Assist users with Microsoft 365, Teams, SharePoint, and common business applicationsSupport VPN, remote access, and email configuration.Conduct basic user training and guidance.Hardware & Software SupportInstall, configure, and maintain workstations and approved software.Perform system imaging and deployment.Troubleshoot hardware failures and coordinate repairs.Manage software updates and patching.User Account & Access ManagementCreate, modify, and disable user accounts (Active Directory / Entra ID).Reset passwords and manage MFA enrolments.Ensure compliance with access control policies and segregation of duties.Maintain audit trails for access changes.Network & Connectivity SupportTroubleshoot LAN/Wi-Fi connectivity issues.Support printers and shared resources.Liaise with service providers for ISP or telecom faults.IT Asset & Inventory ManagementMaintain accurate IT asset register (hardware & software licences).Track equipment allocation and returns.Support stock control and warranty management.Governance, Risk & Compliance SupportAdhere to IT policies (Information Security, Acceptable Use, POPIA compliance).Report security incidents promptly.Support internal and external IT audits.Experience / Skills Required2 to 4 years experience in IT Helpdesk or Service Desk environment.Strong knowledge of:? Windows Desktop and Server Operating Systems? Microsoft 365 (Outlook, Teams, SharePoint)? Active Directory / Entra ID? Basic networking (TCP/IP, DNS, DHCP)? VPN and remote desktop toolsFamiliarity with:? ITSM / ticketing systems (e.g., ServiceNow, Fres
https://www.jobplacements.com/Jobs/H/Helpdesk-Technician-12-Months-Contract-1272120-Job-Search-3-16-2026-8-45-48-AM.asp?sid=gumtree
1d
Job Placements
1
Key Responsibilities:Provide technical support to users via phone, email, remote tools, or in personDiagnose and resolve hardware, software, and network issuesInstall, configure, and maintain desktop computers, laptops, printers, and mobile devicesManage user accounts, permissions, and password resets (e.g., Active Directory)Troubleshoot operating systems such as Microsoft Windows and basic issues with Microsoft 365 applicationsPerform software installations, updates, and patchesSupport basic networking issues (Wi-Fi connectivity, IP configuration, VPN access)Escalate unresolved issues to Level 2/Level 3 teams when necessaryDocument incidents and resolutions in the IT service management systemMaintain IT asset inventory and assist with equipment setup for new employeesFollow IT security and compliance procedures Minimum Requirements:Diploma or Degree in Information Technology, Computer Science, or related fieldCompTIA A+CompTIA Network+Microsoft Certified: Desktop Administration13 years of experience in IT helpdesk or technical supportKnowledge of:Microsoft Windows operating systemsMicrosoft 365 / Microsoft Office applicationsBasic networking (TCP/IP, DNS, DHCP)Remote support toolsIT ticketing systemsFamiliarity with Active Directory user managementStrong problem-solving and communication skillsAbility to work under pressure and manage multiple support requests
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1269777-Job-Search-03-09-2026-04-08-40-AM.asp?sid=gumtree
8d
Job Placements
1
Employer DescriptionNational construction materials testing group operating in all nine provinces, supporting over 200 users across laboratory and site-based environmentsJob DescriptionInfrastructure & NetworkSupport and maintain LAN/WAN infrastructure across multiple sitesMaintain VPN connectivity between branchesFirewall configuration supportMonitor and maintain backup systemsEnsure uptime and reliability of branch connectivityMicrosoft & Systems AdministrationMicrosoft 365 tenant administrationUser provisioning (Active Directory)Endpoint managementEmail security and spam filtering managementManage software licensing and renewalsCybersecurity & ComplianceMonitor and respond to security threatsMaintain antivirus / endpoint protection systemsAssist with disaster recovery and business continuity planningEnsure compliance with internal IT governance proceduresDesktop & User SupportProvide remote and on-site support to branchesInstallation and maintenance of hardware and peripheralsSoftware installation and troubleshootingAsset tagging and IT asset register managementAdministration & Vendor ManagementMaintain IT documentation and SOPsManage relationships with external IT service providers where applicableAssist with IT budgeting and procurement support Qualifi
https://www.jobplacements.com/Jobs/T/TJ-18093-IT-SYSTEMS--INFRASTRUCTURE-TECHNICIAN-1271876-Job-Search-3-16-2026-2-45-30-AM.asp?sid=gumtree
1d
Job Placements
1
Our client, a proudly ICASA-licensed Internet Service Provider (ISP) and Information and Communication Technology (ICT) company, is looking for a dedicated IT Technician to join their innovative team.If you are passionate about technology, enjoy solving technical challenges and thrive in a fast-paced environment, this role is for you!??? ????????????????:Hardware and software installation: Install, configure and maintain desktops, laptops, printers and software applicationsSystem monitoring and maintenance: Conduct regular audits, updates and patch management to ensure optimal system performanceNetwork management: Set up and manage networks, including TCP/IP, DNS, DHCP, and VPN configurationsTroubleshooting and support: Provide prompt end-user support remotely or on-site, documenting solutions for future referenceData security and backups: Implement firewalls, antivirus, intrusion detection and backup / recovery protocols to protect data integrity.Customer service: Liaise with clients to resolve technical issues efficiently and professionallySkills and Qualifications:Microsoft Accreditation and CertificationSolid knowledge and experience in Microsoft Suite, 365, Apps for Busines, Azure Etc.VoIP setup and configurationProven experience as an ICT / IT Technician or in a similar technical roleStrong diagnostic, problem-solving and organizational skillsExcellent communication and interpersonal abilitiesIn-depth understanding of computer systems, networks and security principlesDegree or diploma in Computer Science, Engineering, or a related field would be advantageousRelevant certifications are advantageous: CompTIA A+, MCITP, CCNAIMPORTANT:Applications close 30 March 2026If you did not receive feedback within 14 days, your application is unsuccessfulPlease ensure that you use the correct reference when sending your application via emailOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/I/IT-Technician-1270431-Job-Search-03-10-2026-07-00-15-AM.asp?sid=gumtree
7d
Job Placements
1
Purpose of the Role:The purpose of this role is to provide reliable and efficient IT support to end-users by delivering first- and second-line technical assistance, maintaining desktop systems and network infrastructure, and ensuring the availability, security, and performance of IT assets. The role supports business operations through timely issue resolution, user account management, system maintenance, asset control, and collaboration with senior IT staff to uphold IT standards and best practices. Key Responsibilities:Desktop & End-User Support.Provide first- and second-line technical support for desktops, laptops, printers, mobile devices, and peripherals (in-person, remote, and telephonic support).Install, configure, and maintain operating systems (Windows 10/11, macOS) and standard enterprise applications (e.g., Microsoft Office Suite, Adobe, company-specific software).Troubleshoot and resolve hardware and software issues for all end-users.Manage user accounts, passwords, and permissions within environments such as Microsoft 365 and Active Directory.Respond to and prioritize IT support requests, ensuring timely and efficient resolution using a ticketing system (e.g., Freshdesk).Set up new workstations, including hardware/software configuration, and ensure compliance with IT policies.Perform routine maintenance, updates, and patching on end-user devices and IT infrastructure, including updating software and firmware.Conduct training for employees on new technologies and IT best practices.Network & Infrastructure Support.Assist with monitoring and maintaining the LAN/WAN infrastructure and CCTV networks.Troubleshoot network connectivity issues (Wi-Fi, switches, cabling, VPN, firewalls, network protocols).Support network equipment upgrades, installations, and maintenance, and assist with documenting the network architecture.Assist in maintaining network security, including antivirus, endpoint protection, and access controls.Collaborate with senior IT staff on complex network configuration tasks and troubleshooting escalations.Asset Management & Documentation.Maintain a detailed and accurate inventory of hardware, software, and IT assets (IT asset control and procurement assistance).Document all support interactions and resolutions for future reference and knowledge sharing. Minimum Requirements: Personal Attributes:IT-related qualification or certification is essential (e.g., CompTIA A+, CompTIA N+).Certifications such as MCSE/MCSA, CCNA are a distinct advantage.Valid driverâ??s licenseMinimum 1â??3 yearsâ?? experience (3 years preferred) in IT support, help desk, or technical troubleshootin
https://www.jobplacements.com/Jobs/I/IT-Desktop-Support-Technician-Coega-Port-Elizabeth-1249839-Job-Search-03-02-2026-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
1
1
Key Skills and Requirements: Matric Certificate3+ years experience as an IT Technician or in a similar roleA+ and N+ certifications (or equivalent) are requiredValid drivers license and willingness to travel between sites if requiredUnderstanding of computer hardware and software troubleshootingFamiliarity with Microsoft Windows operating systems (Windows 10/11)Basic knowledge of Microsoft Office applications (Outlook, Word, Excel)Ability to set up and configure desktops, laptops, phones, printers preferredUnderstanding of networking fundamentals (IP addressing, DNS, DHCP, wireless networks)Experience working in a domain environment (user accounts, password)Ability to follow IT processes and escalate issues when necessaryGood communication and customer service skillsEagerness to learn and grow in a technical environmentKnowledge of vehicle tracking units; Teltonika unit knowledge would be advantageousKnowledge of vehicle tracking platforms and how they operateBasic knowledge of vehicle battery voltages and reading wiring diagramsBasic knowledge of mobile data, APNs, cloud storage, vehicle cameras, Bluetooth beaconsBehavioural Dimensions Required:Customer Service Oriented Demonstrates a helpful, patient, and solution-driven attitude when assisting usersAccountability Takes ownership of tasks and follows through on responsibilities with minimal supervisionAttention to Detail Applies a thorough and accurate approach to setups, troubleshooting, and documentationProblem Solving Uses logic and initiative to identify, analyse, and resolve technical issues efficientlyTeamwork Works collaboratively with colleagues across departments and sites to support the wider IT functionCommunication Skills Communicates clearly and professionally with both technical and non-technical usersTime Management Manages workload effectively, prioritising tasks to meet deadlines and service expectationsIntegrity and Trustworthiness Maintains confidentiality and handles sensitive information responsiblyWillingness to Learn Demonstrates initiative in learning new tools, technologies, and processesDuties and Responsibilities: The successful candidate would be required but not limited to: Management of stock levels (safekeeping and ordering)Management of stock levels of SIM cards associated with the vehicle trackers Liaising with the Fleet Manager to determine when setups are required, and responding accordinglyTesting of all vehicle tracking units that have been returned Setup of all vehicle tracking units (panic units and standard trackers)Primary point of contact for any hardw
https://www.jobplacements.com/Jobs/T/Telematics-Support-1272835-Job-Search-03-18-2026-04-02-49-AM.asp?sid=gumtree
6h
Job Placements
1
Requirements:Matric CertificateA+ and N+ CertificateMCSE/ MCITPActive Directory and Microsoft Server ExperienceVMware and Hyper V experienceValid Driver’s License – Code 8 unendorsed (Essential) – will be required to travel extensivelyMust have a clean criminal record and credit historyResponsibilities include:Offer first line and second line remote supportOn-site support when necessaryInstallation of POS and systemsMaintenance and management of IT systems, including telephones, internet, digital mediaManage 3rd party support calls logged with service providersManage and maintenance of current software including Microsoft OS / Microsoft 365 products / Pastel Evolution / Third Party Services and SoftwareConfiguration and maintenance of hardware:Desktop, laptop, printer, scanner, etc.Biometric time and attendance readersConfigure and maintain IT infrastructure, including telecoms, Internet access, digital media, time and attendanceDesign and implement internal network infrastructure (LAN)Regular store visits to carry out maintenance and auditsCable managementManage service providers and their respective servicesProvide necessary training on IT systems and produce and maintain IT systems training material
https://www.jobplacements.com/Jobs/I/IT-Technician-1266871-Job-Search-02-27-2026-05-00-17-AM.asp?sid=gumtree
19d
Job Placements
1
Key ResponsibilitiesServe as the first point of contact for end-user IT support (phone, instant messaging, and in person).Log and process incoming IT service requests and document tasks and progress.Provide support for hardware and software, including installation, maintenance, troubleshooting, and user assistance.Support and maintain:Desktops & laptopsWindows operating systemsMicrosoft Office 365OneDrive/SharePoint & Microsoft TeamsActive Directory environmentsPrinters, peripherals, cables, monitors/TVs/projectorsNetworking equipment (switches, access points, routers, firewalls, cabling)VoIP systems (SIP phones, DECT phones, softphones)Mobile devices (Android & Apple)Orient and onboard new users and assist with user migrations.Escalate/delegate tasks to the IT Lead or third parties when required; route line-of-business software issues to the correct internal support.Maintain IT asset inventory and manage stock of sundry equipment (peripherals, printer toners).Assist with physically moving/installing equipment when needed.Support the IT Lead with ad-hoc tasks when required.Engage with vendors/suppliers when mandated by the IT Lead.Role GoalsEnsure a smooth and reliable day-to-day IT experience for users.Proactively identify recurring IT issues and improve user support outcomes.Build and maintain institutional knowledge of systems and operating environment.Maintain and continuously develop relevant technical skills.Required Technical SkillsComputer hardware support (desktops and laptops).Microsoft Windows fundamentals.Microsoft Office 365.Microsoft cloud tools: OneDrive / SharePoint / Teams.Microsoft Active Directory environments.Networking installation (cabling, patch panels, access points, etc.).Networking fundamentals: LAN/WAN/VPN/Wi-Fi (including point-to-point links).Mobile device support: Android & Apple.Requirements & Soft SkillsStrong people skills: daily interaction with end-users and vendors.Valid driverâ??s licence and willingness to travel regularly to vendors, farms, and other sites.Must be present at remote site at least once a week (unless directed otherwise by the IT Lead).Occasional overtime (only with prior approval).Detail-oriented, reliable, and able to work independently with minimal oversight.Comfortable with practical, hands-on work and able to perform under pressure in a dynamic environment.
https://www.jobplacements.com/Jobs/I/IT-Technician-1266317-Job-Search-02-26-2026-04-00-37-AM.asp?sid=gumtree
20d
Job Placements
1
Requirements:CompTIA A+, Network+, or Information Technology diploma/equivalent.Own vehicle required to visit clients.Minimum of 2+ years’ experience in an IT Technician or similar role.Proficiency in troubleshooting hardware, software, and network issues.Sound knowledge of IT systems and applications.Strong communication and problem-solving skills.Ability to work independently and collaboratively in a fast-paced environment.
https://www.jobplacements.com/Jobs/M/Microsoft-Desktop-support-technician-1263546-Job-Search-02-18-2026-01-00-17-AM.asp?sid=gumtree
1mo
Job Placements
1
1
Introduction:Our client is looking for a motivated Tier 1 Field IT Technician to join our team in Pretoria East. This is an exciting opportunity to contribute to their IT (Field Technician) and Network operations while developing your technical skills in a supportive, dynamic environment.What They Offer:- A collaborative team culture that values initiative and ownership.- Opportunities to expand technical expertise and capabilities.- A structured work environment where your contributions are recognised and rewarded.Duties & Responsibilities:Helpdesk & Site Assistance for both Ad-Hoc and SLA (Contract) Clients in and around Pretoria- Printer Setup/Troubleshooting- Network Setup/Troubleshooting- Laptop/Desktop Setup/Configuration and Troubleshooting- Microsoft Windows Configuration/Troubleshooting- Apple macOS Configuration/Troubleshooting- Documentation Upkeep & Confirmation- Proactive Process ImplementationDesired/Required Experience & Qualification:Requirements:- Successful police clearance.- Willingness to work overtime.- Residence close to or in Pretoria East- Fluent in Afrikaans and English (verbal and written).- Contactable professional references.- Own a reliable vehicle and possess a valid drivers license.- CompTIA A+ & N+ would be beneficial- 1 Year Field Experience- Matric (National Senior Certificate) NQF Level 4Skills & Attributes:- Strong administrative and organisational skills.- Self-motivated, disciplined, and detail-oriented.- Effective problem-solving and conflict-handling ability.- Team-oriented with a strong sense of ownership.- Ability to work under pressure and meet tight deadlines.- Clear verbal and written communication skills.
https://www.jobplacements.com/Jobs/T/Tier-1-Field-IT-Technician-1263601-Job-Search-02-18-2026-04-05-36-AM.asp?sid=gumtree
1mo
Job Placements
1
REQUIRED LEARNINGGrade 12Computer Literate Microsoft Outlook/Word/Excel (Essential)A+ would be advantageousN+ would be advantageousMCSE5 years Field Tech would be advantageousGeneral knowledge of desktop hardware and softwareKEY JOB OUTPUTSManage the business relationship with the client to ensure mutual trust & open communicationTakes service calls and performs incident specific activities as directed by the Call PlannersPerforms preventative maintenance activities on certain products as directedPerform hardware and software installationsTakes routine service calls and performs basic maintenance and support.Responsible for troubleshooting, installing, maintaining and hardware break-fixProvides technical support to customer in solving technical problems that occur during the installationUses technical knowledge along with standard tools to diagnose, troubleshoot and resolve incidentsProvide shift end report either verbally or written to leadership team, include any outstanding issues, escalations, or concerns to ensure all parties are awareMaintain SLA requirements (both internal and external)Ensure accurate completion of job cardsWork independently without supervisionCORE COMPETENCIESExcellent written and verbal SkillsPositive attitude and ethicalExcellent organisation skillsExcellent analytical and problem-solving skillsAn ability to work to tight deadlines and within constraintsUnderstanding of the billing / payment cycleAbility to multi- taskGood Listening skillsTeam playerAbility to perform under pressureAble to work independently and be self-disciplinedPOPIA Disclaimer:By sending your CV to the above-mentioned e-mail address you agree to: The processing of your personal information and sharing it with third parties for verifications. The exercising of your rights provided for by POPIA. To acknowledge that IT Naledi Solutions (Pty) Ltd will keep the record of your personal information confidential.Applications:
https://www.jobplacements.com/Jobs/I/IT-Field-Technician-Polokwane-1264560-Job-Search-02-20-2026-04-26-30-AM.asp?sid=gumtree
1mo
Job Placements
1
1
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