IT Technician

Our client, a proudly ICASA-licensed Internet Service Provider (ISP) and Information and Communication Technology (ICT) company, is looking for a dedicated IT Technician to join their innovative team.

If you are passionate about technology, enjoy solving technical challenges and thrive in a fast-paced environment, this role is for you!

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Hardware and software installation:  Install, configure and maintain desktops, laptops, printers and software applications

System monitoring and maintenance:  Conduct regular audits, updates and patch management to ensure optimal system performance

Network management:  Set up and manage networks, including TCP/IP, DNS, DHCP, and VPN configurations

Troubleshooting and support:  Provide prompt end-user support remotely or on-site, documenting solutions for future reference

Data security and backups:  Implement firewalls, antivirus, intrusion detection and backup / recovery protocols to protect data integrity.

Customer service: Liaise with clients to resolve technical issues efficiently and professionally

Skills and Qualifications:

Microsoft Accreditation and Certification

Solid knowledge and experience in Microsoft Suite, 365, Apps for Busines, Azure Etc.VoIP setup and configuration

Proven experience as an ICT / IT Technician or in a similar technical role

Strong diagnostic, problem-solving and organizational skills

Excellent communication and interpersonal abilities

In-depth understanding of computer systems, networks and security principles

Degree or diploma in Computer Science, Engineering, or a related field would be advantageous

Relevant certifications are advantageous: CompTIA A+, MCITP, CCNA

IMPORTANT:

• Applications close 30 March 2026
• If you did not receive feedback within 14 days, your application is unsuccessful
• Please ensure that you use the correct reference when sending your application via email
• Only candidates who meet all our client's minimum requirements will be contacted