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An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required. Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Fundamentals (MS900)Microsoft Azure Fundamentals (AZ900)ITIL V3/4Experience:Minimum of 2 years experience in a support roleExperience working in Microsoft 365 EnvironmentExperience working in Microsoft Azure EnvironmentCritical Competencies:Strong customer service acumenStrong technical knowledge (Microsoft 365, networking, server maintenance)will enable you to do the following duties:SupportProvide desktop and end user support to all users.Implement instructions or requests in line with company proceduresSupport implementation of projects in line with company proceduresContinuously update information in the assigned ticketing systemCreate and continuously update site documentationFault tracking and reportingRegular feedback to internal stakeholders and line managerEducate employees regarding IT matters and Group policies, processes and standardsProcessesFacilitate support function in line with support and ticketing processImplement support in line with agreed service levelsEducate employees about and enforce support and ticketing processEffectively communicate during the fault resolution processTechnologyIdentify any shortcomings and opportunities to improve infrastructureIdentify and communicate any recurring problemsMonitor technological infrastructure (networks and computer systems)Full working knowledge of Microsoft 365.
https://www.jobplacements.com/Jobs/I/IT-SUPPORT-TECHNICIAN-1256088-Job-Search-1-27-2026-6-09-08-AM.asp?sid=gumtree
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ERP (Acumatica) Business Solutions ConsultantDegree - IT and Finance (BCom Finance/IS degree) advantageousCompany is based in Cape Town, however remote from JHB available market related dependent upon qualification and experienceResponsibilities but not limited to:Will be responsible for the successful implementation and maintenance of ERP sites, together with related 3rd party products.Perform project implementation, installations, and upgrades.Conduct user training and prepare training guides.Scope business processes and drafting of Business Requirement Specifications document On-site, remote, and help-desk supportReport and form customizationEvaluation of customers needs and requirements.Business analysis and tailoring of software solution.Business process design and documentationAchieve all the necessary Acumatica certifications.Constant refreshing of training badgesEffective Communication with Team, Project Manager and DirectorUpdating timesheets, support cases and other administrative duties· SQL experience ? Understanding of ERP / ERP financial systems ? Experienced in BA process / software / ERP financial systems ? Knowledgeable in MS Products ? Certified Consultant (Sage / Acumatica)Understand company requirement for the financial and business operational workflow Previous experience in a similar positionSkills Requirements:Managing system/client projects starting from system information gathering, solution design, preparing program specifications, system configuration, system testing, user training, system installation, problem solving and troubleshooting, implementation, and continuous account monitoring. Strong documentation skills and business analysis. High standard of ProfessionalismOther Requirements:Must have own reliable transport and a valid drivers license and must be a South African citizen. Must be organised, hardworking, a problem solver, have a strong sense of responsibility, dedicated, motivated and handle job pressure well.
https://www.jobplacements.com/Jobs/E/ERP-Acumatica-Business-Solutions-Consultant-1256058-Job-Search-1-27-2026-5-08-14-AM.asp?sid=gumtree
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IZI South Africa, a leading South African cash management and secure logistics company offering services such as cash-in-transit (CIT), cash supply, cash processing, and ATM management, is seeking an experienced and solutions-driven IT Systems Manager to join our team at our Head Office - Centurion.The successful candidate will be responsible for effectively managing the outsourced services provider service delivery oversight, and contract negotiation. To ensure that external providers meet service level agreements (SLAs) and align with the organisations strategic IT goals. The Key Responsibilities will Include: Ensure end-to-end delivery of contracted services to assigned customers Manage service delivery across multiple clients, ensuring Service Level Agreement (SLA) and Key Performance Indicators (KPI) adherence Coordinate internal teams to resolve service issues efficiently and effectively Ensure consistent service quality across all customer environments Oversee major incidents and act as an escalation point for service-related issues Ensure root cause analysis is conducted and corrective actions are implemented Collaborate with technical teams to prevent recurring incidents Communicate clearly and proactively with customers during service disruptions Monitor and report on SLA and KPI performance across all assigned clients Identify service risks, trends, and improvement opportunities Drive continuous service improvement initiatives Ensure contractual obligations are consistently met Work closely with the Operations Director to align service delivery with operational strategy Coordinate resources to support service delivery requirements Support project transitions from implementation into steady-state operations Ensure smooth onboarding of new customers and services Liaise with vendors to support service delivery requirements Ensure vendor escalations are managed effectively Track vendor performance against agreed service commitments Prepare monthly service delivery reports for clients and internal stakeholders Provide performance dashboards, SLA reports, and service insights to the Operations Manager Highlight risks, issues, and improvement recommendations Track vendor performance against agreed service commitments Monitor for and escalate potential security incidents Manage identity access control, Multi-Factor Authentication: (MFA), and user permissions across systems Lead Cybersecurity awareness and training Imp
https://www.jobplacements.com/Jobs/I/IT-Systems-Manager-1256013-Job-Search-1-27-2026-1-52-44-AM.asp?sid=gumtree
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