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Results for remote customer service in "remote customer service" in Jobs in South Africa in South Africa
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Were looking for a skilled and self-motivated Field Service Technician. In this role, youll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.Duties:Report to client in writing and record keeping of repairs and returnsPrepare, submit and record keeping of warranty claimsTelephonic and on-site support for customersInternal sales technical supportMaintain ISO requirementsCommissioning of equipmentProblem evaluation on specific applications where equipment is usedAttend to breakdownsAbility to travel away from home, after hours, and cross border supportAssist with spare stock control and warehousingAssist with customer quotes when requiredAdhoc duties as required by ManagerRequirements:Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical EngineeringPractical experience in Control Systems, with exposure to Electronics and/or PneumaticsMinimum of 3 years hands-on experience in Control SystemsValid Drivers License requiredContract to permanent
https://www.jobplacements.com/Jobs/F/Field-Service-Technician-1246853-Job-Search-01-06-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
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Salary: R30,000 R50,000 per month (depending on experience)Experience Required: 36 yearsWorking Hours: UK working hoursContract: 6-month probation/initial engagement, transitioning to permanent (performance dependent)Location: Remote (Cape Town-based)Role OverviewWere hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. Youll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments. This is a client-facing role requiring excellent communication, ownership, and strong technical problem-solving ability.Key ResponsibilitiesProvide remote IT support to clients across a global environmentResolve day-to-day technical issues and handle escalations when requiredSet up and configure IT services and solutionsMonitor network and service performance, ensuring uptime and stabilityManage customer environments using centralised management toolsSupport connectivity, telecoms, and WiFi troubleshooting/configurationDeliver a consistently high level of customer service and engagementProvide clear updates, technical recommendations, and progress reportingMaintain accurate ticket notes, time entries, and documentationSupport internal systems and assist with wider technical tasks as needed.Essential Technical SkillsStrong experience with Windows environments, including:Windows 10/11 supportActive Directory & Group PolicyMicrosoft TeamsMicrosoft 365 configuration, administration, and migration experienceDesktop support across Windows and MacOSExperience deploying critical/security updates during scheduled maintenance windows using centralised automated toolsExperience managing centralised anti-malware platformsStrong networking fundamentals, including wireless networking.Desirable / Advantageous SkillsFirewall and WAN security exposureCloud support exposure (Azure / AWS)Web security filtering toolsEmail security/content filtering tools (e.g., Mimecast)Experience with RMM toolsIndustry certifications such as Microsoft / Cisco CCNA (or similar)Required Soft Skills & AttributesStrong troubleshooting and fault-finding abilityExcellent spoken and written English (must be grammatically strong)https://www.jobplacements.com/Jobs/I/IT-Support-Engineer-1248881-Job-Search-1-7-2026-3-12-58-AM.asp?sid=gumtree
8d
Job Placements
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1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
1d
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QualificationsMatric / Grade 12 (essential).Hospitality certificate, lodge training, or tourism qualification (advantageous).First aid certificate (advantageous, especially in game lodge environments).Valid drivers license (an advantage for remote properties).Experience13 years experience in a lodge or hospitality environment.Experience in guest relations, front-of-house, or multi-department support roles.Safari lodge experience beneficial but not required.Technical SkillsStrong customer service and hosting abilities.Basic admin skills, including record-keeping and reporting.Knowledge of lodge operations and hospitality standards.Ability to multitask and adapt across departments.Familiarity with reservation systems (e.g., NightsBridge, Semper) is a plus.Core CompetenciesExcellent communication and interpersonal skills.Strong organisational abilities and attention to detail.Ability to remain calm under pressure and handle unexpected challenges.Flexibility to assist in different areas as needed.Problem-solving skills and initiative.Personal AttributesFriendly, approachable, and guest-focused.Energetic and willing to help wherever needed.Professional, reliable, and trustworthy.Well-presented with a positive, can-do attitude.Comfortable working in remote lodge environments.
https://www.jobplacements.com/Jobs/L/Lodge-Anchor-1250260-Job-Search-01-12-2026-04-06-40-AM.asp?sid=gumtree
3d
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This live-in position is ideal for someone with a passion for hospitality, a flair for interpersonal connection, and a deep appreciation for the bush environment.Core Criteria:Previous experience in high-end hospitality or safari lodge settings.Strong interpersonal skills and a genuine passion for guest serviceComputer skills with Microsoft Office and OutlookWillingness to assist with hosting guest activities and meals as neededFamiliarity with hospitality software (e.g., Benson, Tall Order) highly beneficial Valid drivers license and own transport are a major advantageComfortable living and working in a remote, nature-rich environment.Passionate about wildlife, conservation, and guest service excellence.Live in position with on-duty meals, exceptional staff facilities including gym, swimming pool, recreational building with pool table, braai and BOMA areasWork cycle is 3 weeks on / 1 week off
https://www.jobplacements.com/Jobs/G/Guest-Relations-1248615-Job-Search-01-06-2026-04-09-35-AM.asp?sid=gumtree
9d
Job Placements
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Title: Sales Executive (New Business Development)Area: Newcastle or LadysmithIndustry: Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructureRef No.: TRG 2347Salary: Basic R10 000 R15 000 kpm + R3 000 Fuel + Comm (Senior applicants also welcome to apply and negotiable)Start Date: ASAP / ImmediateType: Permanent (Hybrid / Remote / Work from Home Office) An experienced new business development SALES EXECUTIVE/S (Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructure) is required for permanent employment based in Newcastle or Ladysmith regions.The sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them.They must maintain relationships with current clients and build and maintain relationships with new clients. DUTIES & RESPONSIBILITIES: Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.Make telephone calls and in-person visits to prospective customers including presentations.Research sources for developing prospective customers and for information to determine their potential.Develop clear and effective written proposals/quotations for prospective customers according to company standards.Analyse the territory/markets potential and determine the value of existing and prospective customers value to the company.Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Maintain and update CRM Tool with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on CRM Tool.Develop and maintain existing base.Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.Achieve 100% of monthly / annual sales targets.Achieve growth and account penetration within the assigned territory and market segment by effectively selling the companys products and/or related services.Manage accurate forecast commitments and pipeline as well as develop new prospects.Cross-sell all lines of business to existing/potential customers and
https://www.jobplacements.com/Jobs/S/Sales-Executives-New-Business-Development-1199884-Job-Search-7-3-2025-6-01-04-AM.asp?sid=gumtree
6mo
Job Placements
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Title: Sales Executive (New Business Development)Area: Newcastle or LadysmithIndustry: Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructureRef No.: TRG 2347Salary: Basic R10 000 R15 000 kpm + R3 000 Fuel + Comm (Senior applicants also welcome to apply and negotiable)Start Date: ASAP / ImmediateType: Permanent (Hybrid / Remote / Work from Home Office) An experienced new business development SALES EXECUTIVE/S (Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructure) is required for permanent employment based in Newcastle or Ladysmith regions.The sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them.They must maintain relationships with current clients and build and maintain relationships with new clients. DUTIES & RESPONSIBILITIES: Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.Make telephone calls and in-person visits to prospective customers including presentations.Research sources for developing prospective customers and for information to determine their potential.Develop clear and effective written proposals/quotations for prospective customers according to company standards.Analyse the territory/markets potential and determine the value of existing and prospective customers value to the company.Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Maintain and update CRM Tool with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on CRM Tool.Develop and maintain existing base.Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.Achieve 100% of monthly / annual sales targets.Achieve growth and account penetration within the assigned territory and market segment by effectively selling the companys products and/or related services.Manage accurate forecast commitments and pipeline as well as develop new prospects.Cross-sell all lines of business to existing/potential customers and
https://www.jobplacements.com/Jobs/S/Sales-Executives-New-Business-Development-1199882-Job-Search-7-3-2025-6-00-00-AM.asp?sid=gumtree
6mo
Job Placements
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Title: Sales Executive (New Business Development)Area: Newcastle or LadysmithIndustry: Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructureRef No.: TRG 2347Salary: Basic R10 000 R15 000 kpm + R3 000 Fuel + Comm (Senior applicants also welcome to apply and negotiable)Start Date: ASAP / ImmediateType: Permanent (Hybrid / Remote / Work from Home Office) An experienced new business development SALES EXECUTIVE/S (Sales of Office Automation, Network, Software, Access Control, CCTV and VoIP infrastructure) is required for permanent employment based in Newcastle or Ladysmith regions.The sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them.They must maintain relationships with current clients and build and maintain relationships with new clients. DUTIES & RESPONSIBILITIES: Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.Make telephone calls and in-person visits to prospective customers including presentations.Research sources for developing prospective customers and for information to determine their potential.Develop clear and effective written proposals/quotations for prospective customers according to company standards.Analyse the territory/markets potential and determine the value of existing and prospective customers value to the company.Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Maintain and update CRM Tool with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on CRM Tool.Develop and maintain existing base.Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.Achieve 100% of monthly / annual sales targets.Achieve growth and account penetration within the assigned territory and market segment by effectively selling the companys products and/or related services.Manage accurate forecast commitments and pipeline as well as develop new prospects.Cross-sell all lines of business to existing/potential customers and
https://www.jobplacements.com/Jobs/S/Sales-Executives-New-Business-Development-1199880-Job-Search-7-3-2025-5-58-00-AM.asp?sid=gumtree
6mo
Job Placements
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We are looking for a Reservationist/Duty Manager who is as organized as they are welcoming. As the face of this lodge and the voice of their reservations, you will play a vital role in creating the home-away-from-home feeling their guests have come to know and love. This is an all-rounder office role combining reservations, front-office operations, guest relations, stock control, and administrative duties. The ideal candidate thrives in a dynamic lodge environment, is detail-oriented, and has a genuine passion for hospitality and guest satisfaction. This lodge has a total of 7 luxury suites, accommodating a maximum of 14 guests.Core Criteria:Minimum 2-3 years lodge or hospitality experience (reservations/front office/duty management).Excellent communication and interpersonal skills (fluent in English; additional languages advantageous).Strong organisational ability and high attention to detail.Computer literacy: MS Office, email, and lodge booking systems (NightsBridge or similar preferred).Professional appearance, self-motivated, and comfortable working in a remote environment.Valid drivers license and own transport preferred.Warm, approachable, and service-oriented personality.Reliable, honest, and solution-driven under pressure.Flexible and adaptable to changing lodge operations.This is a live-in position.Salary: R8000 - R12 000
https://www.jobplacements.com/Jobs/R/ReservationsDuty-Manager-1250881-Job-Search-01-13-2026-04-10-08-AM.asp?sid=gumtree
2d
Job Placements
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