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Results for remote customer service in "remote customer service" in Jobs in South Africa in South Africa
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Job Requirements:This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support.Must have senior certificate plus Tertiary education in information technology.Certifications like Vendor Certification (CCNA) or Comptia Network + beneficial.Own car and valid drivers license.Experience of Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk and MacOS.3+ years experience in technical support. Responsibilities:Work well in a team exercising strong interpersonal skills are priority.Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates.Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues.Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured.Provide IT support for customers in the field.Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution.Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.
https://www.jobplacements.com/Jobs/S/Support-Engineer-Junior-to-Senior-1253602-Job-Search-01-20-2026-04-10-07-AM.asp?sid=gumtree
3d
Job Placements
1
Running a small business in Port Alfred or nearby towns? Admin and unpaid accounts can quickly become overwhelming.
I provide reliable remote admin and collections support for small businesses that need help staying on top of their finances.
Services offered:
• Debtors follow-ups & collections
• Creditor reconciliations
• Invoicing & statements
• Admin catch-ups
• Client communication & follow-ups
I work calmly, professionally, and respectfully — firm when needed, without damaging customer relationships.
✔️ Remote support
✔️ Flexible hours
✔️ Affordable, pay-as-you-need assistance
Send me a message for a quick, no-pressure chat.
14h
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Reliable Coding & Website Support - Fast Turnaround in Fourways
Need a technical issue fixed immediately? I am a professional developer based in Dainfern/Fourways available for urgent tasks and small projects. Skip the agencies and work directly with a local expert.
Services I Offer:
Website Fixes: Repair broken forms, layout issues, or slow loading times (WordPress, HTML, JS, etc.).
WhatsApp Integration: Add a "Click to Chat" button to your site so customers can reach you instantly.
Data & Automation: Web scraping, Excel automation, and custom Python scripts.
E-commerce Help: Fix payment gateway errors or update product listings (Payfast, Yoco, etc.).
Security & Cleanups: Malware removal and site backups.
Why Choose Me?
Local: Based in Fourways, available for remote or in-person briefing.
Fast: Most small bugs are fixed within 2–4 hours.
Affordable: Transparent, flat-rate pricing for small tasks.
Rates:
Small Fixes/Consultations: From R500
WhatsApp Integration: R650
Performance/Speed Optimization: R950
Python developer, Fourways IT, Web Design
7d
VERIFIED
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Our client, a reputable computer hardware and accessories retailer, is seeking a skilled Computer Technician to join their team. This role focuses specifically on laptop and desktop repairs, hardware servicing, and data migration/cloning — not cellphone repairs.Current vacanciesPaarlEikestadKey Responsibilities:Diagnose, repair, and maintain computer hardware, software, and peripherals (desktops, laptops, printers, accessories, etc.).Perform hardware and software upgrades and installations.Handle data transfer and drive cloning when setting up or replacing laptops.Conduct thorough testing to ensure all systems function correctly after repairs.Provide technical support and troubleshooting to customers in-store and remotely when required.Maintain accurate records of repairs, parts used, and time spent on jobs.Ensure all repairs meet quality and safety standards.Assist with stock control of spare parts and tools.Support sales staff with technical advice when required.Requirements:Matric (Grade 12) essential.IT/Technical certifications (A+, N+, or similar) advantageous.Proven experience in laptop and desktop repairs and servicing.Strong diagnostic and problem-solving skills.Good knowledge of Windows operating systems and common software issues.Customer-service oriented with good communication skills.
https://www.jobplacements.com/Jobs/T/Technician--Computer-Hardware--Accessories-1252377-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
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1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
9d
Job Placements
1
My client is looking for a Junior Graphic Design, someone with a passion for makeup/beauty & fragrance brands. the candidate will be based in Johannesburg, SandtonAn A-player attitude:Doesn’t need to be managed – they take ownership of their tasks; I don’t have to follow up on their projects/campaigns.Often wow’s us – they are naturally proactive and have a can-do attitude.Fits the company culture – PPRM:Pride – they take pride in their work, and they are proud of the work standard they produceProject Management – they manage their own tasks from start to finishRelationships – they are able to build strong relationships internally, with suppliers and clientsMarket Leaders – they share our mind set to be the leaders in our industryBenefits:Hybrid working – 1 day per week in office, 4 days remoteOpportunity to work on high-profile brands & experiential campaignsCommission structure upon becoming permanent and achieving set targets
https://www.jobplacements.com/Jobs/J/Junior-Graphic-Design-1252426-Job-Search-01-16-2026-02-00-17-AM.asp?sid=gumtree
7d
Job Placements
1
QualificationsMatric / Grade 12 (essential).Hospitality certificate, lodge training, or tourism qualification (advantageous).First aid certificate (advantageous, especially in game lodge environments).Valid drivers license (an advantage for remote properties).Experience13 years experience in a lodge or hospitality environment.Experience in guest relations, front-of-house, or multi-department support roles.Safari lodge experience beneficial but not required.Technical SkillsStrong customer service and hosting abilities.Basic admin skills, including record-keeping and reporting.Knowledge of lodge operations and hospitality standards.Ability to multitask and adapt across departments.Familiarity with reservation systems (e.g., NightsBridge, Semper) is a plus.Core CompetenciesExcellent communication and interpersonal skills.Strong organisational abilities and attention to detail.Ability to remain calm under pressure and handle unexpected challenges.Flexibility to assist in different areas as needed.Problem-solving skills and initiative.Personal AttributesFriendly, approachable, and guest-focused.Energetic and willing to help wherever needed.Professional, reliable, and trustworthy.Well-presented with a positive, can-do attitude.Comfortable working in remote lodge environments.
https://www.jobplacements.com/Jobs/L/Lodge-Anchor-1250260-Job-Search-01-12-2026-04-06-40-AM.asp?sid=gumtree
11d
Job Placements
1
A leading international smart metering solutions provider is seeking a Metering Technician to join their field services team in Cape Town. This is a remote, field-based position suited to a trustworthy, self-motivated Technician who takes ownership of their work and enjoys being on the road.Youll be responsible for installing, maintaining, and troubleshooting smart metering systems across residential, commercial, and industrial sites.Non-Negotiable Requirements:Trade qualification or recognised Electrician CertificationMinimum 23 years experience in metering installation, electrical maintenance, or a similar fieldStrong fault-finding and troubleshooting abilitySound knowledge of metering systems, wiring, and relevant electrical regulationsValid drivers licence and own reliable vehicle (essential)Ability to work independently with minimal supervisionJob Experience & Skills Required:Install, test, and configure electricity, water, and gas metersDiagnose and repair meter faults and communication issuesPerform scheduled maintenance and ensure meter accuracyCapture and verify readings for precise data reportingProvide customer support and basic technical guidanceAdhere to all safety standards when working with electrical and water systemsFor more engineering jobs, please visit: ð??
https://www.jobplacements.com/Jobs/M/Metering-Technician-1254153-Job-Search-01-21-2026-00-00-00-AM.asp?sid=gumtree
1d
Job Placements
1
Salary: R30,000 R50,000 per month (depending on experience)Experience Required: 36 yearsWorking Hours: UK working hoursContract: 6-month probation/initial engagement, transitioning to permanent (performance dependent)Location: Remote (Cape Town-based)Role OverviewWere hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. Youll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments. This is a client-facing role requiring excellent communication, ownership, and strong technical problem-solving ability.Key ResponsibilitiesProvide remote IT support to clients across a global environmentResolve day-to-day technical issues and handle escalations when requiredSet up and configure IT services and solutionsMonitor network and service performance, ensuring uptime and stabilityManage customer environments using centralised management toolsSupport connectivity, telecoms, and WiFi troubleshooting/configurationDeliver a consistently high level of customer service and engagementProvide clear updates, technical recommendations, and progress reportingMaintain accurate ticket notes, time entries, and documentationSupport internal systems and assist with wider technical tasks as needed.Essential Technical SkillsStrong experience with Windows environments, including:Windows 10/11 supportActive Directory & Group PolicyMicrosoft TeamsMicrosoft 365 configuration, administration, and migration experienceDesktop support across Windows and MacOSExperience deploying critical/security updates during scheduled maintenance windows using centralised automated toolsExperience managing centralised anti-malware platformsStrong networking fundamentals, including wireless networking.Desirable / Advantageous SkillsFirewall and WAN security exposureCloud support exposure (Azure / AWS)Web security filtering toolsEmail security/content filtering tools (e.g., Mimecast)Experience with RMM toolsIndustry certifications such as Microsoft / Cisco CCNA (or similar)Required Soft Skills & AttributesStrong troubleshooting and fault-finding abilityExcellent spoken and written English (must be grammatically strong)https://www.jobplacements.com/Jobs/I/IT-Support-Engineer-1248881-Job-Search-1-7-2026-3-12-58-AM.asp?sid=gumtree
16d
Job Placements
1
Were looking for a skilled and self-motivated Field Service Technician. In this role, youll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.Duties:Report to client in writing and record keeping of repairs and returnsPrepare, submit and record keeping of warranty claimsTelephonic and on-site support for customersInternal sales technical supportMaintain ISO requirementsCommissioning of equipmentProblem evaluation on specific applications where equipment is usedAttend to breakdownsAbility to travel away from home, after hours, and cross border supportAssist with spare stock control and warehousingAssist with customer quotes when requiredAdhoc duties as required by ManagerRequirements:Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical EngineeringPractical experience in Control Systems, with exposure to Electronics and/or PneumaticsMinimum of 3 years hands-on experience in Control SystemsValid Drivers License requiredContract to permanent
https://www.jobplacements.com/Jobs/F/Field-Service-Technician-1246853-Job-Search-01-06-2026-00-00-00-AM.asp?sid=gumtree
17d
Job Placements
1
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