Remote Support & IT support Coordinator

We looking for a reliable, organised, and service‑driven Remote Support & IT Coordinator to assist a small but dynamic IT department. This role requires someone who communicates well, manages tasks efficiently, and consistently goes the extra mile to keep operations running smoothly.

What You’ll Do

• Provide remote technical support for hardware, software, and basic networking issues
• Coordinate daily IT activities, schedules, and follow‑ups
• Log, track, and update support tickets with accuracy
• Assist with documentation, reporting, and workflow organisation
• Communicate professionally with users, suppliers, and internal teams
• Support the IT department with planning, task allocation, and progress tracking
• Help maintain a smooth, disciplined, and customer‑focused support environment

What We’re Looking For

• Strong communication and coordination skills
• Good understanding of IT basics (hardware, software, troubleshooting)
• Excellent organisation and time‑management abilities
• A team player who collaborates well and supports others
• Someone proactive, reliable, and willing to go the extra mile
• Ability to work independently and manage remote responsibilities effectively

Why Join Us

We value reliability, discipline, and teamwork. You’ll be part of a supportive environment where your contribution matters and your growth is encouraged.