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Service ControllerLocation: Florida, Gauteng Salary: Basic Salary negotiable up to R27 000 P/M, depending on experience plus benefitsBenefits include:Medical Aid ContributionProvident Fund13th Cheque (paid in birthday month)Discretionary Performance Bonus (December)About the RoleOur client is seeking an experienced Service Controller to join their Service Department. This role requires a highly organised individual who can confidently liaise with corporate clients, technical teams, and senior management.The successful candidate must be comfortable multitasking across various responsibilities and online systems, ensuring seamless scheduling, invoicing, stock control, and client communication.Key ResponsibilitiesMonitor online platforms for service tickets and schedule maintenance or installation callsHandle ad hoc client service requests and plan accordinglyPrepare quotations and manage daily invoicing for completed workManage technical staff stock, reconcile inventory, and resolve variancesMaintain consistent daily communication with clientsAssist with planning and scheduling of special projects in line with project plansMinimum RequirementsMatric CertificateMinimum 5 years experience in a similar role2+ years experience in:Invoicing / financial administrationClient serviceStock managementStrong attention to detailExcellent written and verbal communication skillsIntermediate Excel skillsExperience working on a CRM system (Microsoft Dynamics preferred)Clear criminal and credit recordIdeal Candidate ProfileHighly organised and deadline-drivenConfident communicator across all levelsStrong problem-solving abilityComfortable working in a fast-paced service environment
https://www.jobplacements.com/Jobs/S/Service-Controller-1258856-Job-Search-2-4-2026-5-53-22-AM.asp?sid=gumtree
9d
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Service ControllerLocation: Florida, Gauteng Salary: Basic Salary negotiable up to R27 000 P/M, depending on experience plus benefitsBenefits include:Medical Aid ContributionProvident Fund13th Cheque (paid in birthday month)Discretionary Performance Bonus (December)About the RoleOur client is seeking an experienced Service Controller to join their Service Department. This role requires a highly organised individual who can confidently liaise with corporate clients, technical teams, and senior management.The successful candidate must be comfortable multitasking across various responsibilities and online systems, ensuring seamless scheduling, invoicing, stock control, and client communication.Key ResponsibilitiesMonitor online platforms for service tickets and schedule maintenance or installation callsHandle ad hoc client service requests and plan accordinglyPrepare quotations and manage daily invoicing for completed workManage technical staff stock, reconcile inventory, and resolve variancesMaintain consistent daily communication with clientsAssist with planning and scheduling of special projects in line with project plansMinimum RequirementsMatric CertificateMinimum 5 years experience in a similar role2+ years experience in:Invoicing / financial administrationClient serviceStock managementStrong attention to detailExcellent written and verbal communication skillsIntermediate Excel skillsExperience working on a CRM system (Microsoft Dynamics preferred)Clear criminal and credit recordIdeal Candidate ProfileHighly organised and deadline-drivenConfident communicator across all levelsStrong problem-solving abilityComfortable working in a fast-paced service environment
https://www.jobplacements.com/Jobs/S/Service-Controller-1258855-Job-Search-2-4-2026-5-52-37-AM.asp?sid=gumtree
9d
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Role entails:Act as the primary point of contact for clients, managing expectations proactively and professionallyManage and lead a small internal service delivery team, providing guidance, structure, and accountabilityEnsure all ICT services are delivered in line with agreed SLAs, KPIs, and contractual commitmentsMonitor service performance and drive continuous service improvement initiatives whilst coordinating with internal technical teams and third-party service providersOversee incident, problem, and change management processesConduct regular service review meetings and present clear performance reporting to clientsIdentify service risks, gaps, and improvement opportunities before they impact clientsSupport onboarding of new clients and transition of new services into operational supportChampion a customer-first culture within the service delivery teamMinimum RequirementsDiploma or Degree in Information Technology, Information Systems, or a related field36 years experience in ICT Service Delivery, Service Management, or Technical Account ManagementProven experience managing client relationships and service expectationsExperience leading or coordinating a small internal teamSolid understanding of IT service management principles (ITIL preferred)Strong technical grounding across ICT infrastructure, cloud, or managed servicesExcellent communication, organisational, and stakeholder management skillsKey CompetenciesStrong customer-centric mindset with a focus on experience and outcomesOrganised, structured, and detail orientated and organised and methodicalAbility to lead, motivate, and develop a small teamCalm under pressure with a solutions-driven approachStrong analytical and reporting capabilitiesHigh levels of accountability and professionalismITIL certification - advantageousExperience in managed services or enterprise ICT environments - advantageousExposure to service transition, CX improvement initiatives, or continual service improvement frameworks - advantageous
https://www.jobplacements.com/Jobs/S/Service-Delivery-Manager-1258073-Job-Search-02-02-2026-04-26-53-AM.asp?sid=gumtree
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