Service Controller

Service Controller

Location: Florida, Gauteng
Salary: Basic Salary negotiable up to R27 000 P/M, depending on experience plus benefits

Benefits include:

• Medical Aid Contribution
• Provident Fund
• 13th Cheque (paid in birthday month)
• Discretionary Performance Bonus (December)

About the Role

Our client is seeking an experienced Service Controller to join their Service Department. This role requires a highly organised individual who can confidently liaise with corporate clients, technical teams, and senior management.

The successful candidate must be comfortable multitasking across various responsibilities and online systems, ensuring seamless scheduling, invoicing, stock control, and client communication.

Key Responsibilities

• Monitor online platforms for service tickets and schedule maintenance or installation calls
• Handle ad hoc client service requests and plan accordingly
• Prepare quotations and manage daily invoicing for completed work
• Manage technical staff stock, reconcile inventory, and resolve variances
• Maintain consistent daily communication with clients
• Assist with planning and scheduling of special projects in line with project plans

Minimum Requirements

• Matric Certificate
• Minimum 5 years experience in a similar role
• 2+ years experience in:
• • Invoicing / financial administration
  • Client service
  • Stock management
• Strong attention to detail
• Excellent written and verbal communication skills
• Intermediate Excel skills
• Experience working on a CRM system (Microsoft Dynamics preferred)
• Clear criminal and credit record

Ideal Candidate Profile

• Highly organised and deadline-driven
• Confident communicator across all levels
• Strong problem-solving ability
• Comfortable working in a fast-paced service environment