SERVICE TECHNICIAN

Duties:

Technical problem diagnosis remotely or at our customers' site

Providing on-site repairs, installations, off-site remote troubleshooting

Providing preventative maintenance and repair of equipment (food processing, retail & industrial scales, weigh price labelling and inspection systems as required)

Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner

Set-up and troubleshoot both wired and wireless network connected devices

Documentation of service calls

Responsibility for the spare parts inventory in the service vehicle

Proactive sales of clients service products and services

Intermittently lifting 35kg equipment and working in unusual climate (e.g. freezer rooms)

Qualifications

Associated degree or equivalent Electrical Engineering

NRCS verification officer/repairer a huge advantage

Capable of reading wiring diagrams, schematics and spare part break downs

Experience in repair and installation of PC based devices or processor-controlled equipment such as weigh price labelling, inspection systems and industrial scales

Good analytical skills for troubleshooting and diagnostics

Familiar with TCP/IP based connections and other system bus protocols

Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks

Strong knowledge of mechanics

Customer focused and self-motivated

Confident appearance, ability to work under pressure, initiative and organizational skills

Reliability and flexibility in working hours

Travel within the service area as required by the position. Up to 75% of the working time.

Valid drivers license and clean driving record pulled

Please note if you are not contacted your application was unsuccessful.