Field Service Technician

We are seeking a skilled, self-motivated Field Service Technician to provide technical support to clients, carry out repairs, and commission equipment. The successful candidate will play a key role in ensuring compliance, maintaining accurate records, and supporting both internal teams and customers on-site and remotely.

Key Duties & Responsibilities

• Compile written reports for clients, including detailed record-keeping of repairs and returns
• Prepare, submit, and maintain records of warranty claims
• Provide telephonic and on-site technical support to customers
• Offer technical support to the internal sales team
• Ensure compliance with ISO requirements
• Commission equipment and systems
• Evaluate and troubleshoot problems related to specific applications where equipment is used
• Attend to equipment breakdowns efficiently and professionally
• Travel as required, including after-hours work and cross-border support
• Assist with spare stock control and warehousing activities
• Support customer quotations when required
• Perform ad hoc duties as assigned by management

Requirements

• Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
• Practical experience in Control Systems, with exposure to Electronics and/or Pneumatics
• Minimum of 3 years hands-on experience in Control Systems
• Valid Drivers Licence

Contract Type

• Contract position with the opportunity to transition to permanent employment