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Overall, Role Responsibilities
General
Full payroll functionApplication for Tax DirectivesCompleting Statutory returns i.e PAYE, UIF &SDLCompleting of IRP 501 recons and year end on Easyfile systemDealing with staff queriesGarnishees & maintenance OrdersHandle administration of medical aid, provident and funeral fundsHandle statutory payments – returns & paymentsResponsible for timeous and accurate capturing of employee data in respect of engagements, terminations, transfers, and promotionsReconciliation of medical aid, provident, MIBCO and other third- party paymentsClient satisfaction and client retention
Qualifications and Experience
Diploma in Accounting/HR or relevant degree3 + years payroll processing experience essentialCertificate in Sage VIP PeopleMicrosoft proficiencyLegislation knowledge of the Labour relations, Basic conditions of employment Act, SARS – PAYE
Skills and Personal Attributes
Excellent verbal and written communication skillsIn-depth understanding of human resources and labour rules and regulationsAttention to detail and strong numeracy skillsWorking knowledge of payroll softwareStrong organisational and time management skillsAbility to prioritise tasks effectivelyInterpersonal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjA5ODYzMTY0P3NvdXJjZT1ndW10cmVl&jid=1319516&xid=4209863164
6d
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Main Responsibilities
Assist communications team by providing information and content relevant for publishing in print and online media.Be responsible for OEM and company’s branding of sites (in conjunction with group comms team, CI, direction, and approval)Manage and analyse sales promotions in a tool called mailchimp (a plus)Provide all admin/purchasing for marketing eventsManage website updates and provide information for the company, its brands and the SharePoint siteManage website, social media enquiries and Research DatabasesPartner with the communications team on events, public relations, media, and internal and external communication campaignsAssist with sales reports by tracking product line sales and costs by analysing and collecting sales and new business dataMonthly regional sales reports on product line, identifying sales risk areas and future opportunitiesSupport the sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requestsResearch competitive products by identifying and evaluating product characteristics, market share, pricing, and advertisingAssist with Sales presentation, Trade shows, by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, co-ordinating mailing listGeneral support to the national sales team regarding marketing activities, customer relationship management, competitive pricing, and sales statsAssist with arranging of VOLVO Day trips, special visits from VOLVO, events and promotionsAssist with building strong and sustainable relationships with all customers, including suppliers involved in targeted campaignsSupport the company and VOLVO protocols and procedures to protect brand managementAnd all other instruction within the Sales and Marketing scope
Main Purpose of Job
To analyse sales statistics and data, compile and produce sales reportsAssist in Marketing and Promotional activitiesBuild customer relationships, research market conditions and competitor data
Key Competencies/Skills
Matric Grade 12, BCOM Marketing Management, BA Communications or National Diploma in Sales and Marketing or similarPrevious experience analysing raw data and sales Stats to produce reports in line with data is a must, Financial Acumen, EXCEL and PowerPoint skillsExperience working on a CRM system, SAP, VOLVO dealer network would be advantageousPresentable and able to promote the companyPrepared to travel and work additional hoursComputer literate in MS packages with SAP experience preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1NjU2NDY2P3NvdXJjZT1ndW10cmVl&jid=1405021&xid=2005656466
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Responsible for implementing customer retention programmes and initiatives to increase loyalty and retain business.
Duties:
Ensure sales targets that measure outputs and outcomes that relate to customer experience are met.Enforce retention process end to end as per Standard Operating Procedures.Ensure proper capacity planning (Work Force Management) for the Retentions team to deliver on the KPAs.Submit weekly and monthly retention reporting as and when needed.Drive up-selling to existing for purpose of business growth and sustainability.Offer downgrade of products to retain customers.Liaise with collections team to ensure the resolution of queries on VAPS for successful payment of premiums.Ensure that daily debits have run.Build positive working relationships with customers for repeat businesses.Effectively manage complex retention queries.Ensure payment schedules go out to the various brokers/schemes.Contribute to the development of new strategies for customer retention activities.Gather information from existing customers about customer service and customer complaints.Develop retention campaigns and initiatives based on customer feedback, to drive customer retention.Manage and influence Lapse ratio reduction.Manage the day-to-day activities of the Retentions Agents, including scheduling and the evaluation of work for adherence to standards and ways of work.Perform customer negotiations to renew contracts and retain business and reach a fair conclusion from both business and customer perspective.Work with the Sales team in implementing sales promotion activities.Deliver product presentations and demonstrations to customers.
Qualifications and Experience:
NQF Level 7: Bachelors degree in Sales, Customer Service, or related field / National DiplomaRE5.5 - 7 years retentions/ collections within insurance industry (Essential).2 - 3 years Sales experience (Essential).Ability to liaise effectively with stakeholders on all levelsAbility to multitask.Experience in sales, customer retention or customer service, ideally with up-selling and cross-selling within in the insurance sector.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzY3NTM0NTE1P3NvdXJjZT1ndW10cmVl&jid=1305812&xid=2767534515
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Main Purpose of Job
Develop and maintain existing and new customer relationships to generate income for the business unit. Actively promote and sell the company’s products to achieve or exceed budgeted revenue and sales margin targets.
Duties and Responsibilities
• Provide sales and customer support to existing and potential customers
• Achieve sales revenue and margin targets as agreed with management
• Provide punctual and accurate reporting on budgeting, forecasting, branch and client visits reports
• Ensure that stock is accurately managed and controlled
• Present new products and services to existing and potential customers
• Ensure that customers are always well informed
• Apply pricing structures that are in line with sales and margin objectives
• Investigate and present new avenues of revenue to management
• Organise and facilitate any potential demonstrations and/or training sessions as required by customers
• Support financial management by assisting in recovering outstanding debtors
• Communicate competitive pricing and discount requirements
• Prepare quotations and issue invoices timeously
• Keep abreast of new technologies
• Ensure compliance with SHERQ policies, practices and procedures
• Maintain and promote good internal and external customer relationships
• Lower individual operating costs
• Ensure PDI and purchase requisitions are completed accurately and timeously
• Adhere to company policies and procedures
Key Competencies/Skills
Decision makingProblem solvingAbility to work under pressureBudgeting and variance reportingBusiness acumenAction oriented and results drivenAttention to detailAnalytical thinkingCustomer service orientationConfidentiality and ethicsPlanning and organisingEmotional intelligence (EQ)Self-managementUnderstand basic financial principlesComputer literatePresentation skills
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM3ODk2NjQwP3NvdXJjZT1ndW10cmVl&jid=376665&xid=2637896640
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Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTE2MzA3MTI/c291cmNlPWd1bXRyZWU=&jid=1677185&xid=551630712
6d
1
SavedSave
Overall, Role Responsibilities
General
Full payroll functionApplication for Tax DirectivesCompleting Statutory returns i.e PAYE, UIF &SDLCompleting of IRP 501 recons and year end on Easyfile systemDealing with staff queriesGarnishees & maintenance OrdersHandle administration of medical aid, provident and funeral fundsHandle statutory payments – returns & paymentsResponsible for timeous and accurate capturing of employee data in respect of engagements, terminations, transfers, and promotionsReconciliation of medical aid, provident, MIBCO and other third- party paymentsClient satisfaction and client retention
Qualifications and Experience
Diploma in Accounting/HR or relevant degree1+ years payroll processing experience essentialCertificate in Sage VIP PeopleMicrosoft proficiencyLegislation knowledge of the Labour relations, Basic conditions of employment Act, SARS – PAYE
Skills and Personal Attributes
Excellent verbal and written communication skillsIn-depth understanding of human resources and labour rules and regulationsAttention to detail and strong numeracy skillsWorking knowledge of payroll softwareStrong organisational and time management skillsAbility to prioritise tasks effectivelyInterpersonal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTg5NTgyNzM0P3NvdXJjZT1ndW10cmVl&jid=1319515&xid=2189582734
6d
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
A trusted and well established client of ours in The Middle East is seeking an experienced Staff Nurse who would be responsible for providing comprehensive nursing care to their live-in employees.
Duties and Responsibilities:
• Provides total patient care as assigned according to the core standards of patient care and established policies and evidence-based practices.• Assumes accountability for assessing, planning, implementing and evaluating care as well as discharge planning for each patient.• Contributes to decreasing the length of stay/waiting time as per unit specific goal.• Works in collaboration with Case Management to achieve goals.• Demonstrates collaborative multi-disciplinary partnerships working towards the achievements of constant improvement in quality patient care.• Acts as an advocate for patients and families.• Identifies ideas that will improve the quality of patient care and issues that will negatively affect patient care outcomes, using the professional practice framework.• Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to head nurse or designee.• Complies with policies for personal and patient safety and for the prevention of healthcare associated infections.• Contributes to the achievement of cost efficiency savings on unit.• Maintains an awareness of resource utilization, exercising care in the ordering and use of staff, equipment, and materials.• Participates in new staff/nursing student orientation aimed at developing competence and performance.• Assists in maintaining a suitable learning environment and acts as a preceptor/mentor in the supervision and teaching of nursing students and new staff to develop their competence.
Requirements:
Bachelor’s Degree in Nursing
Minimum 3 years of clinical/staff nursing experience
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTgwMjM5MzQ0P3NvdXJjZT1ndW10cmVl&jid=1575135&xid=4180239344
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Develop analytical models and Data Visualisations to provide comprehensive information support to the business for informed decision making.
Responsibilities
Analytical Modeling
Create analytical models by translating business requirements to a framework that suits business analysis. Build data from company systems into an analytical model that provides trends and patterns relating to any short-term insurance metrics. Demonstrate functionality of built BI models to target audience as per business request.
Operational Support
Provide operational support services and ensure server availability during operational hours. Monitor user-acceptance testing of Data Visualisation models. Administration of business intelligence management console, including task schedule and on-going monitoring and maintenance of BI solution.
Business Requirements Identification
Collect business requirements using a variety of methods to provide suitable solutions based on the business need, developed within the architecture framework.
Data Collection and Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends
Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports by identifying insight from information contained within the general BI models and present these insights to stakeholders in the business.
Stakeholder Engagement
Build relationships across the business and find out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment. Ensure that business objectives and personal delivery aligns to and meets the service principles.
Improvement / Innovation
Manage focus and priorities to keep working on the most commercially beneficial tasks for the organisation. Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies. Analyse current performance inhibitors and finding solutions to ensure businesscontinuity. Develop Ideas, provide an innovative and ever evolving set of systems and processes.
Performance Management
Manage user expectations and deliverables within work stream. Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness.
Database Specifications
Provide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protoco...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU5MTA3OTc3P3NvdXJjZT1ndW10cmVl&jid=1502238&xid=2259107977
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A well known cosmetic company is currently seeking an experienced nail technician to join their team. Please note must have own car.
Must have the stamina to successfully and timeously complete back-to-back nail appointments. 2 out of the 5 working days per week will be in office back-to-back nail appointments.Qualified in Complete Nail Technology including:
Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & Sculpting
At least 5 years’ experience working in the industryWould need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.Must have computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & WordStrong Nail Art experience and capability, including a POE to show work completedMust be capable of managing their online diary (with support from the admin team)
Hard Skills:
Must be Qualified in complete Nail Technology including:Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & SculptingNail Art Skills
Must have strong advance Nail Art SkillsAt least 3 year experience working in the industryMust have strong computer experience – Daily software used: Excel & Word
Soft Skills
Passionate about the beauty industry & nailsPassionate about sharing knowledgeWell presentedPunctualStaying updated with the latest nail trendsMust be fluent in English. If English is not the first language that is not a problem, however accent must allow for clear communication in EnglishThe position requires strong inter-personal, organisational, admin and multi-tasking skillsTime management essential, with the ability to complete work timeously and ask for support when needed.Ability to work well with a team and assist team members when needed.
Non-Negotiables:
Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).Bi-Monthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)Working hours: 8am – 5pm @ Academy Hyde Park. Weekend or after hour nail appointments may apply when needed. Will be booked in advance and leave days given accordingly.Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTIxNzc1NDQ/c291cmNlPWd1bXRyZWU=&jid=1521124&xid=912177544
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Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager.
Duties & Responsibilities:
BPO Opps Management
Develop and execute the overall operational strategy for the BPO division, aligned with the companys goals and objectives.Lead, mentor, and manage a team of managers and supervisors to ensure effective service delivery, adherence to quality standards, and achievement of performance targets.Establish and monitor key performance indicators (KPIs) to track and improve operational efficiency, client satisfaction, and financial performance.Analyze market trends, industry best practices, and emerging technologies to identify opportunities for process improvements, automation, and innovation within the BPO operations.Collaborate with cross-functional teams, including sales, marketing, and technology, to drive revenue growth, enhance client relationships, and develop new service offerings.Develop and maintain strong relationships with key clients, acting as a strategic partner and trusted advisor to address their evolving needs and drive long-term satisfaction.Ensure effective quality assurance processes and controls to ensure adherence to service level agreements (SLAs), compliance with regulations, and continuous improvement in service delivery, by working closely with the QA teams and Managers.Identify and mitigate operational risks, proactively addressing potential issues and ensuring robust business continuity plans.Monitor and manage operational budgets, resources, and costs to optimize efficiency and profitability.Provide regular reports and updates to the executive team, highlighting operational performance, challenges, and opportunities, and making strategic recommendationsLead and oversee the end-to-end operations of the BPO division, ensuring efficient and effective service delivery, adherence to service level agreements (SLAs), and achievement of key performance indicators (KPIs).Develop and implement operational strategies, policies, and procedures to drive performance improvements, enhance productivity, and optimize service quality.Monitor and analyze BPO operations performance metrics, including call volume, response time, first call resolution, customer satisfaction, and agent productivity, and/or sales enviroments metrics, and take proactive measures to meet or exceed targets.Foster a positive and collaborative work environment, promoting teamwork, motivation, and professional development among the BPO team members.Manage and cultivate client relationships, acting as the primary poi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDExMDQyMTM0P3NvdXJjZT1ndW10cmVl&jid=1608038&xid=3411042134
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Minimum Requirements:
Matric and relevant tertiary qualification3 - 5 years’ specialist recruitment/ talent acquisition experience in a recruitment agency with a proven track record (Not Negotiable)Solid understanding of the recruitment life cycle.Ability to work under pressure and handle conflicting deadlines with a sense of urgencyExcellent hit rateProof of previous placements made360-degree recruitment experience and business developmentMust be competent and proficient in all MS Office packagesStrong business development experienceExcellent communication skillsValid drivers license and own transport
Job Responsibilities:
Providing advice on the career opportunities in the markets we serve, including how to improve a CV.Briefing candidates on suitable roles and preparing them for interviews.Managing the recruitment process, from the initial interview through to the offer being made.Facilitate negotiations between the client and candidate, such as salary and start date, and provide feedback before and after interviews.Conduct reference checks, client visits and cold calling.Maintaining the candidate database and promoting jobs to new and existing candidates.Introducing suitable candidates to new and existing clients.Developing long term relationships with clients by building and understanding of their structure, culture, hiring needs and preferences.Headhunting / executive searchesDesigning and running recruitment campaigns including the creation of advertisements.Managing the recruitment process in full from registering a vacancy to the arrival of the successful placement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzA4MzM4MDM0P3NvdXJjZT1ndW10cmVl&jid=1319512&xid=3308338034
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To lead the research conducted by the group in areas such as performance modelling of road construction materials, pavement design, road rehabilitation design and analysis methods, and monitoring performance of roads.
Key Accountabilities:
Provide technical and strategic leadership to staff in the Pavement Design and Construction (PDC) research group by ensuring quality scientific outputs and the professional development and transformation of the group’s scientific capacity.Promote a culture of scientific excellence in terms of both quality and delivery.Lead research in the structural design of road pavements.To become recognised as an expert in the field of PDC and associated research. providing thought leadership.Networking ability both nationally and internationally, and proven networks within all aspects of transport infrastructure design, construction, maintenance and rehabilitation.Proven contract and project management experience on medium to large-scale projects, preferably involving multi-disciplinary research and development, both in South Africa and internationally.Provide effective mentorship to other colleagues. to enhance research capability within the research group.
Minimum Requirements:
A Masters’ degree in Civil Engineering, a PhD in Civil Engineering is preferable.10 years civil engineering experience specialisation in pavement design.A track record in attracting and securing funding to support a team and formulating strategies.Registration with a relevant professional body.Good understanding of the transport sector in South Africa.Excellent interpersonal and organisational skills.Ability to continuously disseminate research outputs in the form of technical papers.Ability to innovate and generate new knowledge.Must have good communication, presentation and writing skills.Must have the ability to work accurately, efficiently and independently as well as in a team.Must be computer literate as well as have the ability to understand and use domain specialised software.Ability to work in a methodical manner is essential.Ability to carry out strategic stakeholder interactions at all levels.Ability to effectively present ideas, concepts, plan and procedures.Demonstrated track record of the ability to work accurately, independently and efficiently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTkxOTA2MTM0P3NvdXJjZT1ndW10cmVl&jid=1305807&xid=3591906134
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The Technical Support Engineer position is within the Digital Transformation for Learning (DT4L) business unit (BU) within Adapt IT’s Education division. The Digital Transformation for Learning (DT4L) BU is responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
The position based in Adapt IT’s Johannesburg Campus, you will be working as part of a team on the support desk and assisting customers with requests for technical support via e-mail, telephone, and an online helpdesk. Providing a high level of efficiency, speed and good service to maximise customer satisfaction and promote future sales. You will be an e-learning expert that can help our customers get the most out of their environments.
You will have monthly targets as well as monthly learning objectives which will be reviewed at the end of the month and your performance will be measured against this.
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment ManagementEnsuring weekly, monthly, quarterly reports on Incidents are generated and submittedEnsuring constant and prompt Customer communication about incidents is maintainedTo direct received queries to relevant staff and offices;To propose Canned Responses (pre-designed responses) for the e-ticketing system informed by the common responses to incoming queries;To propose Frequently Asked Questions (FAQs) and Responses as per common and anticipated queries;To monitor information pages of services offered to clients to ensure their relevance and currency, while proposing improvements;To proposing User tours or adjustment of User tours on the Moodle LMS;To provide feedback during the evaluation of eLearning user guides and manuals while suggesting improvements in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODIzNDU0NDUwP3NvdXJjZT1ndW10cmVl&jid=1292305&xid=2823454450
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Our client in the Automotive Industry, based in Pretoria, is currently looking to employ a Retail Store Manager.
An awesome career opportunity awaits.
Requirements:
Matric / Grade 12 (Minimum).Diploma in Business Administration / Sales / Marketing.Must have solar experience and must be able to issue COC’s.5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level.Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).Communication skills (both verbal and written).
Responsibilities and Key Results Areas:
Retail Store Management:
Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day to day operations of the store.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts and maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirements.Determines marketing strategy changes by reviewing operating and financial statements.Completes store operational requirements by scheduling and assigning employees and following up on work results.
Compliance:
Operates within controls and procedures to ensure the integrity of the company.Identifies and monitors risks within own department and area of responsibility.Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team.Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.
Customer Servic...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM2NDgwMjIzP3NvdXJjZT1ndW10cmVl&jid=1467988&xid=4136480223
6d
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A leading national Laboratory service is looking for a self driven, motivated and dedicated Branch Manager to join their team in Sandringham.
Description
Job Summary: The HR Branch Manager plays a critical role in managing the human resources function for a designated branch or location of the organization. This role involves strategic HR leadership, talent acquisition, employee relations, compliance, and fostering a positive workplace culture.
Key Responsibilities:
Talent Acquisition and Recruitment:
Develop and execute recruitment strategies to attract and retain top talent.Oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and onboarding.
Employee Relations:
Handle employee inquiries and concerns, ensuring timely and fair resolution.Promote a positive and inclusive work environment and address any employee relations issues as they arise.
Training and Development:
Identify training needs and coordinate employee development programs.Encourage continuous learning and skill development among team members.
Performance Management:
Implement and oversee performance management processes, including goal setting, evaluations, and feedback.Collaborate with managers to address performance-related matters.
Compliance and Policy Implementation:
Ensure HR policies and procedures are consistently applied and aligned with legal requirements and company standards.Maintain knowledge of labor laws and regulations to ensure compliance.
HR Administration:
Manage HR records and documentation, including personnel files and benefits administration.Oversee payroll processing in coordination with the finance department.
Employee Engagement and Culture:
Promote a positive workplace culture that encourages employee engagement and retention.Develop and implement initiatives to boost employee morale and teamwork.
Budget Management:
Manage the HR departments budget, including staffing, training, and other related expenses.
Reporting and Analytics:
Generate HR reports and analytics to assess HR metrics and make data-driven decisions.Provide regular updates to senior management on HR-related matters.
Team Leadership:
Supervise and provide guidance to HR staff within the branch.Foster professional growth and develo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDgwMzc5NDUyP3NvdXJjZT1ndW10cmVl&jid=1701330&xid=2480379452
6d
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We are looking for a creative and very passionate Copywriter to write clear and concise copy for any of marketing collateral (products brochure, blogs, ads, publications and websites). Your words will inform and engage target audiences.
Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.
Primary Responsibilities for the Role
Writing clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters, mailers, brochure and other marketing collateral on & offline )
Conducting thorough research and interviews
Working with creative professionals to build marketing projects and campaigns.
Research industry-related topics (combining online sources, interviews and studies)Conduct high-quality research and interviewsWrite clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsProofread and edit blog posts before publicationSubmit work to editors for input and approvalCoordinate with marketing and design teams to illustrate articlesConduct simple keyword research and use SEO guidelines to increase web trafficPromote content on social mediaIdentify customers’ needs and gaps in our content and recommend new topicsEnsure all-around consistency (style, fonts, images and tone)Update website content as needed
Minimum Qualification and Experience Requirements
Proven experience as a copywriter or related roleKnowledge of online content strategy and creationExcellent writing, editing and proofreading skillsExperience with SEOStrong research skillsCreativityCollaborative spiritExcellent time-management and organizational skillsBSc/BA in marketing, English, journalism or related fieldKnowledge of French language may be beneficial
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PURPOSE OF ROLE
The role is also to ensure smooth running of the department in so far as ensuring that the management team have the necessary support administratively.To provide operational support to the Executive OfficeThe role of a PA is to free an executive’s time from organizing and administrative tasks so that they can spend maximum time on strategic tasks
RESPONSIBILITIES
Management Support:
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diariesIdentify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.
Administrative duties:
Providing support to Management and ReportingHave a strong command of the English language to draft letters on behalf of the management team.Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcAttend Trustee meetings as the representative of the company to ensure minute taking and that issues and decisions are escalated to the correct departments within SALT to execute. Follow up on these minutes and actions with relevant managers.Transcribe, proofread, and file documents before deadlines.Acting as a first point of contact: dealing with correspondence and phone callsManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondence
QUALIFICATIONS
Matric certificate or higher educationGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANISATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with p...
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Our client in the Automotive Industry based in Elandsfontein is currently looking to employ a Dispatch Supervisor.
An awesome career opportunity awaits!
Requirements:
Grade 12 Certificate.Certificate in Logistics / Warehousing / Supply Chain or related fields (NQF 5).Diploma in Logistics / Warehousing / Supply Chain or related fields (NQF 6).3 years’ experience in Logistics / Warehousing / Supply Chain operations of which at least, 1 to 2 years should be at supervisory level.Experience in working Shifts.Computer Literacy (MS Office Suite; SAP; and other job-specific software systems).In-depth knowledge of Dispatch / Warehousing / Logistics / Supply Chain-related practices, procedures and processes.Sound understanding of compliance with applicable legislation, safety and other related manufacturing regulations.Communication skills (both verbal and written).
Responsibilities:
Achieves dispatch targets through the optimum use and application of resources and skills.Ensures operational effectiveness, efficiency, and quality to achieve targets in accordance with timeframes and schedules.Ensures open communication channels with relevant departments to ensure highest standards of customer service is performed.Completes, processes, and updates all dispatch records and related documentation.Supervises and oversees inventory, labelling processes.Ensures efficient invoicing and loading process of SDAs.Operates within controls and procedures to ensure integrity.Identifies and reports risks or areas of concern to management within own department and area of responsibility.Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.Accepts responsibility for Health and Safety by creating awareness, as well as to address all unsafe practices in a timeous manner.Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company’s core values.Ensures ongoing training and development of employees.Addresses employee relations matters fairly and promptly.Administers weekly and monthly payroll functions.Promotes the effective and transparent use of financial and other resources.Controls expenditure and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct manager.Explores opportunities to control and reduce costs.Living the company values to stay on course toward state...
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PURPOSE OF THE ROLE
An Indexing Administrator needs to ensure accurate and timeous,The role requires thorough administration of Index schedules on an end to end from receipt to saving files per the agreed service levels between SALT EB and the Fund. Provide efficient administration and verification service in respect of quality assurance of schedules.
RESPONSIBILITIES
Ensure all quality assurance related activities as set out in the Indexing process have been actioned.Ensure adherence to the following quality assurance elements: accurately and timeous Index correct schedules to correct employers, save file in contributions folder, attach schedule to Everest, ensure that non-contribution related queries are directed to the appropriate mailboxes, ensure that queries are raised with relevant teams for all queries received.Action and follow up on all outstanding schedules.Prepare reconciliation of contributions due and received for individual members and pay points / employers. Prior to updating a contribution extract the ESA (Employer Statement Account).Process individual member contribution runs , update arrear contributions and LPI filesResponsible for ad-hoc projects from time to time and cleaning up member data on an ongoing basis.Liaise with employers, service providers and internal staff both written and verbal whilst supporting a positive and responsive climate for client enquiry resolution. Ensure email communication, whether internal or external, is dealt with professionally and within the service level agreement.
QUALIFICATIONS
Matric with Mathematics/AccountingExcellent command of EnglishProficient in Excel
ORGANIZATIONAL VALUE
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavours to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organisational events as required.
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The purpose of this position is to provide efficient administration and verification service in respect of quality assurance of claims that results in the improvement of client service and to minimise financial risk. The main responsibility of the Quality Assurance Administrator is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing by the claim administrator. Perform quality assurance based on the specialized requirements of the role.
Areas of Responsibilities:
Perform all quality assurance related activities as set out in the Quality Assurance checklist, which may change from time to time and which include all email, interpersonal and outbound telephonic enquiries / queries.Verify that the claim form reflects information that coincides with the data on Everest (System) and where there is a variance or difference, or any other query, return the claim documents to the Front Office colleagues.Ensure that all mandatory documents are received.Determine whether there is an outstanding housing loan and or indebtedness for the member (i.t.o. Section 19 (5) (a) or Section 37D (b) (ii) of the Act) or note on Everest for loans.
Complete member static data member / employer physical address, member tax number, member / beneficiary bank details.
Member / beneficiary bank account holder verification to be done after loading Workflow.
Create a Workflow within 24 hours of receipt of funeral / death / disability / unclaimed benefit and within 72 hours of receipt of other exit documentation.Investigate whether the member has a record on the Unclaimed Benefit FundAssist the Contact Centre when required by providing information and resolving queries.Assist the claim administrator by obtaining outstanding requirements on claims as requested by the claim administrator (due to quality assurance fail).Strict adherence to the rules and policies of the Funds, legislation, administration procedures and service level agreements.The QA administrator will attend internal and external training as required.Meet production standards in terms of quantity (50 cases per day) and quality (less than 1% error rate).Accept accountability and take responsibility for tasks.Build and maintain relationships at all levels with internal departments to enhance organisational effectiveness and efficiency.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Use your best endeavours to properly conduct, improve, extend, develop, promote, protect and preserve the business interests, reputation and goodwill of the company.Any other duties as determined by the business needs and par...
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