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Duties and Responsibilities:
Manage customer account profitability - Deliver the required top line, GM, GM% and EBITDA as set out for the customer accountTo achieve volume and profitability targets for customer accounts on a regional levelTo develop and agree on strategic customer objectivesAssess and recommend strategic options to the category teamDevelop and implement customer strategy and plans; including annual activity planning, trading terms and co-ad spendsDevelop customer and sales activity plansCollaborate effectively across departments/functions to ensure business objectives are aligned and delivered upon.Accurate management and implementation of customer pricingEnsure product availability and visibility on the shelfConduct customer reviews at all levelsMonitor and execute promotional plansDevelop and apply regional customer contact strategyMeasure and review sales and distribution agents’ performance/manage outsourced sales agentsCommunicate sales targets and strategies/action plans to sales and distribution agentsMonitor competitor activityEnsure regular and accurate sales forecasting in conjunction with Supply Chain / LogisticsDevelop and manage customer relationshipsSpending time with agents and sales managersTo gather, process, analyze and report on customer dataManage the relationship with and performance of IRL/ IRS
Skills
High personal standards and a hard workerAbility to work in a team environmentStrategic thinkingStrong analytical and numerical skillsProblem-solving and decision-making skills
Qualification:
BCom or related qualification3+ years in FMCG environment2 Years minimum experience in account and sales management2+ years of experience managing an account at a regional customer levelIntermediate knowledge of Microsoft Office programs (Word, Excel, Outlook and PowerPoint)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzEwODU0MTI4P3NvdXJjZT1ndW10cmVl&jid=364384&xid=3710854128
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Our client in the Automotive Industry, based in Pretoria, is currently looking to employ a Retail Store Manager.
An awesome career opportunity awaits.
Requirements:
Matric / Grade 12 (Minimum).Diploma in Business Administration / Sales / Marketing.Must have solar experience and must be able to issue COC’s.5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level.Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).Communication skills (both verbal and written).
Responsibilities and Key Results Areas:
Retail Store Management:
Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day to day operations of the store.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts and maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirements.Determines marketing strategy changes by reviewing operating and financial statements.Completes store operational requirements by scheduling and assigning employees and following up on work results.
Compliance:
Operates within controls and procedures to ensure the integrity of the company.Identifies and monitors risks within own department and area of responsibility.Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team.Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.
Customer Servic...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM2NDgwMjIzP3NvdXJjZT1ndW10cmVl&jid=1467988&xid=4136480223
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Duties & Responsibilities
Manage and direct formal annual category, brand and product plans to achieve financial and growth and profitability/GPCreate, plan, manage and execute campaigns to achieve category and brand plansNew Product DevelopmentDrive the research and monitoring of market trends and competitor strategiesIdentify and introduce innovative ingredients, packaging, technologies, products, concepts and ideas that are commercially viableDirect and ensure efficient stock planning and stock movement in collaboration with Procurement and OperationsDepartment including:1. Manage and guide annual growth targets and forecasts by brand and SKU2. Ensure sufficient promotional activity and innovation to drive required stock turn3. Ensure stock is cleared prior to ageing / expiryManage product costing effectively within required purchasing and packaging parameters and partner and communicate/negotiate with manufacturers and suppliersManage supplier relationships with regards to Agreements, Processes and Business requirementsEnsure all products are legal, compliant and appropriate for Exports and CAMS, focusing on labels and ingredientsProject managementLead, manage and develop people within the DepartmentImprove and implement efficient systems and processes
Desired Experience & Qualification
Strategic approachCreative problem solvingA post Grade 12 (Degree or similar) qualification is a requisite and RPL will be taken into accountA proven track record of at least 5 years in a similar roleStrong negotiating, organisational and time management skillsAbility to communicate effectively verbally and in writingAble to coach, manage and grow people.Ability to deal with variety of people in a customer orientated, friendly mannerAbility to work independentlyStrong computer skills on office administrative packages (incl. Outlook, MS Word, Excel) and ERP systemAbility to agree and achieve deadlines and function in stressful environmentAbility to prioritise tasks and deadlinesFlexibility in respect of time and mobilityValid driver’s license
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTIxMDE4NDk4P3NvdXJjZT1ndW10cmVl&jid=1187995&xid=1121018498
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Well known dealership is looking for a New Vehicle Sales Manager with at least 5 years experience as a New Vehicle Sales Manager.
Duties:
Recruit, hire, train, and oversee a team of salespeopleSet sales goals, track progress, and lead the team to achieve and exceed targetsCoach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performanceForecast sales for upcoming months and quartersCoordinate and lead all regular sales meetings with the sales staffDevelop and manage a CRM platform to retain customers and seek out new prospective sales through marketing and promotionsMaintain a strong focus on the satisfaction of all customersCompile regular reports for dealership management to review
Requirements:
Minimum of 5 years’ experience as Vehicle sales manager with New vehiclesConsiderable experience with New Vehicle salesExperience working in a corporate branded dealershipTrack record of reaching targets and ensuring profits for the departmentGood communication and relationship building skillsValid SA drivers license, Clear criminal record
https://www.ditto.jobs/job/gumtree/2687225166?source=gumtree
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Our Client, a National Fleet Services/ tracking/Fuel Management Company based in Cape Town seeks a Key Accounts Consultant
Requirements
• Minimum of 3 years’ experience in customer care /
Technical product
• Organised with a strict attention to detail.
• Good command of English Language, Afrikaans would be
an advantage
• Clean Drivers License
• Excellent computer skills
• Be willing to stay away from home for 2 nights per month.
Responsibility:The successful candidate will be required to perform / manage the following:
• Provide after sales support to all allocated Key Accounts
customers
• Provide product software and general product support to
all allocated Key accounts customers
• Compiling and forwarding all quotations, proposals /
information packs required by any Key Accounts
customers
• Attend monthly liaison meetings with all allocated key
Accounts.
• Use the companies CRM system and keep it up to date.
• Attending customer liaison meetings as required including
ensuring all action items are dealt with to the satisfaction
of both the company and the customer
• Understanding customer’s needs and providing them with
helpful solutions
• Working closely with the applicable (CRC) Key Account
Specialist in managing and servicing customers
• Working with Telesales department as required ensuring
the CRM database is always up
• Promote relationships with the company’s customers that
reflect trust and credibility
Salary: Market Related
Please email CV to shona@rmsstaffing.co.za.
Please note that applications will only be taken via email and only short-listed candidates will be contacted.
Job Reference #: Key Account ConsultantConsultant Name: Shona Kelland
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• The Quoting Specialists contribute to operational sales effectiveness of the Quoting Unit by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Their day-to-day duties include providing quotes for clients either from direct requests or on behalf of the Presales team. This might involve a degree of product pricing where the Quoting Specialist sometimes has the ability to influence the price and margin, by suggesting different products dependent on lead times, promotions and alternative suppliers. Once the order is raised they will check the quotes to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• They manage vendor costs in conjunction with commercial colleagues and ensure access to vendor pricing.
• When sales orders are received they process and administer the sales orders. They administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• They capture data and maintain systems as is required by the sales process and sales team. They will also use the systems and data to produce reports when necessary. In general they provide administrative support to the sales force when it is required. Their success is determined by the client service orientation, their teamwork and management skills and their ability to manage their assigned work processes. © NTT Limited Here’s what we are looking for in candidates Behavioural Skills
• They have a proactive approach, pay attention to detail, have good verbal and written communication skills and have a service-oriented attitude.
• They demonstrate a positive attitude towards work and can manage assigned job processes. They can cope well under pressure and are well organized individuals.
• They have good interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organization.
• They contribute to organization effectiveness by establishing and managing relationships with Service Providers.
• They can work with a positive and constructive attitude in an unstable and changing environment.
Key Roles and Responsibilities
• Contribute to organization effectiveness by establishing and managing relationships with vendors.
• Provide accurate and on-time quoting by understanding customer needs
• Administer the sales quote and quoting processes.
• Manage vendor costs ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTk2MDMxMDc/c291cmNlPWd1bXRyZWU=&jid=1201465&xid=819603107
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Job Description/Duties:
· To be the principal point of contact between the Company and its agents and customers.
· To ensure customers have the correct products.
· Ensure forward share and visibility.
Customer relations:
· Establish, develop, and maintain positive business and customer relations.
· Expedite resolution of customer problems and complaints to maximize satisfaction.
· Grow and maintain customer database.
· Seek new opportunities.
· Present, promote and sell products/ services using solid arguments to customers.
· Complete weekly call cycles.
Sales targets:
· Achieve agreed upon sales targets within schedule.
· Coordinate sales effort.
Monthly reporting:
· Submit monthly reports- performance and competitors in landscape.
· Supply management reports of customer needs, problems, interests, competitive activities and potentials.
Other:
· Attend meetings when required- Management and customers.
· Collaborate with other businesses to drive business performance.
· Attend trade shows and marketing events.
Minimum Requirements:
· Grade 12.
· Tertiary qualification in Business, Marketing communications or any other relevant field will be advantageous.
· Minimum of 2 years proven work experience as a sales representative.
· Proven track record of successfully managing customer relationships.
· Valid driver’s license.
· Excellent knowledge of MS Office.
· Working knowledge of CRM Systems.
· Relationship management skills and openness to feedback.
· Ability to create and deliver presentations.
· Prioritizing, time management and organizational skills.
· Strong verbal communication skills.
· Ability to work efficiently- on your own or as a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDI1OTIwOTQ2P3NvdXJjZT1ndW10cmVl&jid=1202490&xid=2025920946
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We are looking for a dynamic, enthusiastic, service driven team player to join the Lodge Wholesale team.
KEY OUTPUTS
Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers, telephonically and via emailCreative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsSaturday duty on a rotation basisPublic Holiday duty on a rotation basisBackup for colleagues when they are away from the officeExpanding product knowledge through attending training sessionsUpholding the values of the company; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A good knowledge on any of the destinations that the company promote within South, Southern and East AfricaAn in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East AfricaGood understanding of delivering excellent service to agents / guestsAn in-depth knowledge of Tourplan or a similar booking systemA willingness and aptitude to learnGood organisational abilityLateral thinking abilityInitiative
KEY SKILLS REQUIRED
Communication skills and fluent in written and spoken EnglishOrganisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detailComputer literate with experience with Word, Excel, PowerPoint and OutlookWeb reporting portalUnderstanding of travel industry through study or work experienceMarket knowledge and how it operatesAttention to detailWorking in an orderly manner to ensure that files can be continued by other Consultants when necessaryWorking knowledge of Tourplan, WETU and GDMUnderstanding of quantitative and qualitative dataRelevant understanding of the Business to create strategy and making commercial decisionsSales process and methodologiesSales and Brand representationExperiential creativity (crafting experiences)Guest / Client delightTeamwork and interpersonal skillsConflict management and resolutionSpeed reading and speed typingPaperless filing and Database filing and managementGood organisational abilityInitiativeHigh energy level...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTcyMDk2Njc2P3NvdXJjZT1ndW10cmVl&jid=1503265&xid=3172096676
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Job Description/Duties:• To be the principal point of contact between the Company and its agents and customers. • To ensure customers have the correct products. • Ensure forward share and visibility.
Customer relations: • Establish, develop, and maintain positive business and customer relations. • Expedite resolution of customer problems and complaints to maximize satisfaction. • Grow and maintain customer database. • Seek new opportunities. • Present, promote and sell products/ services using solid arguments to customers. • Complete weekly call cycles.
Sales targets:• Achieve agreed upon sales targets within schedule.• Coordinate sales effort.
Monthly reporting: • Submit monthly reports- performance and competitors in landscape.• Supply management reports of customer needs, problems, interests, competitive activities and potentials.
Other: • Attend meetings when required- Management and customers. • Collaborate with other businesses to drive business performance.• Attend trade shows and marketing events.
Minimum Requirements:• Grade 12.• Tertiary qualification in Business, Marketing communications or any other relevant field will be advantageous. • Minimum of 2 years proven work experience as a sales representative. • Proven track record of successfully managing customer relationships. • Valid driver’s license.• Excellent knowledge of MS Office.• Working knowledge of CRM Systems. • Relationship management skills and openness to feedback. • Ability to create and deliver presentations. • Prioritizing, time management and organizational skills. • Strong verbal communication skills. • Ability to work efficiently- on your own or as a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzgxNDc0MTU/c291cmNlPWd1bXRyZWU=&jid=1260969&xid=338147415
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Introduction
A leading company in the Butchery/ Meat Industry is looking for experienced Sales Representative / Employee Brand Representative to join their team.
Duties & Responsibilities
KEY PERFORMANCE AREAS (KPA’S) 1. Customer Relationships
Establish, develop, and maintain positive business and customer relationships.Expedite the resolution of customer problems and complaints to maximize satisfaction.Complete weekly call cycles at relevant retail stores 10 to 15 calls per day.Grow and maintain a customer database by building sound relationships.Continuously seek new opportunities.Present, promote and sell products/services using solid arguments to existing and prospective customers.
2. Sales Targets
Achieve agreed upon sales targets and outcomes within schedule.Coordinate sales effort with team members and other departments.
3. Monthly Reporting
Submit monthly reports (performance and competitors in our landscape).Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
4. Other
Attend meetings as and when required at designated locations – Manager or Customer Meetings.Collaborate with Sales/Merchandisers etc. to drive the business performance.Attend trade shows and marketing events as required.
Desired Experience & Qualification
QUALIFICATIONS
Grade 12 (Matric).Tertiary Qualification (or studying towards) in Business, Marketing Communications, or related field would be advantageous.
EXPERIENCE
Proven work experience (minimum of two year’s) as a Sales Representative.Proven track record of successfully managing customer relationships.Valid driver’s license is mandatory.
KNOWLEDGE REQUIRED
Excellent knowledge of MS Office.Working knowledge of CRM systems.
SKILLS REQUIRED
Relationship management skills and openness to feedback.Ability to create and deliver presentations tailored to the audience needs.Prioritizing, time management and organizational skills.Strong verbal and written communicaiton skills.Ability to work efficiently - on own or as part of a team, in a highly pressurised environment.
Package & Remuneration
Remuneration Package:
Salary package is between R15k and R20k CTC per month;Company Car;Petrol card;Company Cell phone;Laptop.
Interested?
Please send your CV to hr1@peopledimension.co.za.
SUBJECT LINE - Sales Representative / Employee Brand Representa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg3MjEzMjk0P3NvdXJjZT1ndW10cmVl&jid=1124212&xid=1487213294
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The departments this buyer will be responsible for is Shooting accessories, Air rifles & Air rifle accessories, Self defense and Gun cleaning.
Develop and maintain good relationships with new and existing local and international suppliersNegotiate prices and delivery dates with suppliersNegotiate payment terms and exclusivity deals with suppliersIdentify opportunities in current range and source accordinglyIdentify ranges that are too wide and reduce the offering to achieve better sellthrusCompetitive shop outs to identify if our pricing is competitiveSource new brands and ranges applicable to the industryManage and create stock file and product statuses of allocated departmentsManage GPsForecast and place replenishment ordersPlacing of all orders for allocated departmentsFollow up on outstanding ordersWriting and reporting on sales details to managementDrive promotions, identify items that will go onto promotion and supply all details to the marketing departmentSchedule in store training with suppliersGive instructions to store rooms for (IBTs) inter branch transfers to ensure the balancing of stockWork closely with planner according to a predetermined budgetWork closely with operations manager & space planner when opening a new store
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDkyMjI1MT9zb3VyY2U9Z3VtdHJlZQ==&jid=1228477&xid=80922251
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A highly administrative role within the fashion buying team, providing essential support to the Merchandise Department and Merchandise Director
Analyzing consumer buying patterns and predicting future trendsBe able to develop new product/s on own initiative in line with changing consumer trendsUnderstanding of profit margins and sell through marginsRegularly reviewing performance indicators, such as sales and discount levelsManaging plans with the Planner for adequate stock levelsReacting to changes in demand and logistics, between the business, suppliers and value chainMeeting suppliers and negotiating terms of samples and/or new rangesMaintaining relationships with existing suppliers and sourcing new suppliers for future productsUnderstanding the basic rules of vendor management, allocation and price negotiationLiaising with other departments within the organization to ensure projects are completedParticipating in promotional activitiesWriting reports and forecasting sales levelsPresenting new ranges to Merchandise DirectorLiaising with shop personnel to ensure supply meets demandGetting feedback from customersTraining and mentoring junior staff.
Supervisory / Leadership / Managerial Tasks:
None in the current structure, but need to “manage” across companies on Intercompany transactionsEnsure staff and customer satisfaction
Skills required:
Strong analytical skillsNegotiation skills and the ability to network and influence peopleTeamworking and interpersonal skillsExcellent communication skillsNumeracy skills and proficiency using IT and Microsoft OfficeGood organization skills and the ability to multitaskThe ability to cope with the pressure of having to make important decisions and meet tight deadlinesThe capability to work in a fast-paced environment and achieve targetsDrive and determinationEntrepreneurial spirit and a willingness to take risksCommercial awarenessLeadership attributesCreative flairConfident presentation styleA passion for retail.Ability to travel as per the needs of the business – Local and International
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTQ2ODk4NDEyP3NvdXJjZT1ndW10cmVl&jid=1251873&xid=1546898412
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Who are we? A multifaceted destination offering a truly remarkable space that serves as a vibrant hub for leading retail brands, social interaction, and exciting events.
Who are we looking for? A hospitality manager with strong leadership and sales abilities who has a keen awareness of current trends in the food and beverage industry.
What will you do?
The primary roles of the Hospitality manager are being responsible for organising and overseeing the daily operations within the retail environment. The Hospitality manager will also be required to drive sales of the eventing spaces as well as promote the eventing spaces through various channels (Events companies/Agencies/Event space platforms)
What do you need?
BSc/BA in hospitality management (preferable)5 years previous work experienceHospitality & Service training experienceSales experience and track recordCompetency with Microsoft programs (Excel and PowerPoint)Business Negotiation, closing, relationship building and Presentation SkillProven track recordExcellent organisational skillsOutstanding communication skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTA0NTc1NzY3P3NvdXJjZT1ndW10cmVl&jid=1736979&xid=1504575767
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DUTIES & RESPONSIBILITIES
Planning of own working time in accordance with the requirements of the audit scheduleAllocating work to the audit team in accordance with the assignments given on the audit schedulePreparing the audit plan and ensuring that it reaches Back Office at least 15 working days before the audit is scheduled to start. (Exception: in the case of short-notice audits, audit plan to be sent to Back Office as soon as possible.)Preparing audit documents and personal audit working documents in accordance with the internal requirements of the companyAct as primary contact with the audit client, representing both the company and the audit team; chair all audit meetings; prevent/resolve conflict between audit team members and auditeesMaximise use of audit resources, by organising and directing audit team members and reassigning tasks as necessaryCollecting objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees activities; recording this evidence in Audit NotesWith the assistance of audit team members, classifying audit findings and preparing of audit reports and non-conformity reportsPromoting a positive professional image, including the wearing of PPE as required by the clientSubmitting completed audit packs to Back Office within five working days of the end of the auditResponding to pack-related queries from Back Office, including submission of corrected or missing audit documents, within 2 working daysIn cases where there are non-conformities, liaising with the audit client regarding close out; performing re-audits if required; submitting non-conformity packs to Back OfficeMaking recommendations to the Certification Body regarding certification, continued certification, or suspension/withdrawal of certificatesResponding to customer questions relevant to the audit and certification processesInforming the Certification Manager of customer complaints, and raising these on the CAPA systemAttending staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerCoaching and mentoring Auditors-In-Training and Lead Auditors-In-TrainingPerforming monitoring of other auditors, as necessaryTaking responsibility for maintaining his/her appointment as an auditorWhen necessary, assisting the companys Marketing Team by visiting clients to provide technical supportImplement and adhere to the company’s South African Group management system requirementsAny other ad hoc tasks as requested by Management
Single Assi...
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Our Client in the Information Service Industry is searching for someone to join their team in Sandton.
Responsibilities:
Responsible for the online Casino product, its customers and overall ROI.Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end-to-end execution of campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers, signing off assets and marketing materials and reporting on and evaluating results)Manage marketing concepts and campaigns to enhance the customer experience, maximize activity to generate return on investment and increase customer lifetime value.Working with teams to deliver monthly promotional/CRM calendar and any ad hoc promotions.Ensuring a seamless experience for the customer from comms through to the online site, ensuring the development and continuous optimization of lifecycles.Liaising with BI and business development to ensure promotions and bonuses are refined to be both effective and cost-efficient. Raising any ad hoc requests to gain insight into player behaviour and activity.Work closely with the internal and external stakeholders to ensure execution and quality across the board in terms of site experience and customer journeys are effective and constantly improved upon on all devices.Manage success of player communications and optimisation, including SMS, Push notifications, casino messaging, email and direct mail.Product development; features scheduling, coordinating the launch of new features, feeding into creating new features, games release schedules, coordinating plans.Build close relationships with business functions including but not limited to Call Centre, Marketing, BI, Business Development, Operations and Product teams.Responsible for maintaining KPIs, including but not limited to player numbers, deposits, withdrawal ratios and frequency of visits to the sites across all player groups.Strong knowledge of casino play and risk management and ability to profile players effectively.Detailed competitor analyses with planned solutions on casino shortfalls.
Requirements:
At least 3 years of Online Gaming experience in a Marketing or CRM role.Strong knowledge of Online Gaming Products (slot games, live dealer, table games etc)Strong online/digital marketing experience and knowledge base.Excellent CRM experience (comms optimisation / Segmentation and Offer Strategies)Project Management.Player UX and UI optimization.Proficient in Excel, and reporting software with the ability to analyse, report and present results and findings to different stakeholders.Problem-solving, influencing and strategy development skills.Passionate, self-mot...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ3ODc2MDg0P3NvdXJjZT1ndW10cmVl&jid=1619496&xid=4147876084
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Our client in the Information Service Industry is searching for someone to join their team in Sandton.
Responsibilities
The CMO is part of the companys leadership team focussed on Marketing Activities. This role will play a fundamental role in how the company grows over the coming years and will offer a fantastic opportunity to not only help further scale our existing products but also influence new content.This is a strategic role that brings together the various pillars of Marketing but will require someone who is also able and willing to get stuck in, contribute practically, influence action and drive performance.The CMO shall be responsible for the overall strategies of the various teams within Marketing and will be expected to establish an effective organisation framework between the teams to leverage opportunities and improve ROI. As such, the CMO shall oversee and positively influence the contribution of Marketing to the company’s goals and objectives.Importantly, the CMO will also be required to establish close, collaborative relationships with the respective departments to ensure the voice of Marketing (and that of our players) is heard. The CMO will be expected to support the various teams within Marketing and establish effective reporting that helps improve understanding across the business, drives action and delivers value; detailing the progress and profitability of all Marketing initiatives to each of the game teams, across the company, to the leadership team and in Board meetings.This role combines the creative part of Marketing and the functional expertise of the channels with a data-driven performance-based approach. The CMO will also collaborate with other leaders from across the group on common projects and for group-wide knowledge-sharing
Role Responsibilities & expectations:
Responsible for Marketing, including: o Performance Marketing across multiple channels including Facebook, Google, Networks & ASO o Brand/positioning and Product Marketing o Creative Services production of well-fitting and high-performing creatives o Platform relations (i.e. Apple & Google) o Community Management (including social media and influencer activity) o Ownership of all existing Customer Touchpoints o Promotional and Communication Strategy Planning and Execution o Automation and Journey Structure Definition o Brand/positioning and Product Marketing o Working closely with the Creative Studio to ensure the production of well-fitting and high-performing creativesWork with the leadership team to agree on high-level Marketing strategy/plans and goals/targets that drive profit and complement business objectivesSet the overall strategy for Marketing to keep being ahead of competitors in terms of...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjUxMTg1NTkxP3NvdXJjZT1ndW10cmVl&jid=1619495&xid=3251185591
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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The Business Unit Manager’s function has the mandate to establish a relationship between the product and the business and to increase the value realized from capital invested in the brand. The Business Unit Manager is responsible for understanding the business, assisting in the prioritization of projects, ensuring that projects align with the technology that provides maximum return on investment, and directing the various brands in strategically supporting the overall business strategy. The Business Unit Manager is the liaison between sales and the business unit and a trusted advisor to the business unit. As such, the Business Unit Manager needs to have significant knowledge in subject matters pertaining to Business solutions/HP and must have a thorough understanding of the business to identify its needs and envisage business solutions.Reporting to the Brand Executive, the successful candidates will be based in Midrand and will be responsible for the following:
KEY RESPONSIBILITIES• Achieve annual gross profit targets, while remaining within budgeted weeks of inventory and aged stock levels.• Manage and mentor the HPI team, including BDM’s, Product Managers, and Product Specialists• Engage closely with sales teams and sales silo managers• Engage closely and maintain a good relationship with the vendor, HP inc.• Participate in the division’s annual budgeting and planning process for the assigned business units, and track results.• Develop and manage the relationship between the Brand, internal and external partners• Conduct and execute effective business planning with internal and external Business Partners• Activate, enable, and grow Business Partnering in accordance with HP growth expectations and scorecard requirements, including marketing and demand generation• Distribution into Retail and Commercial/Public Sector channels• Build relationships at all levels within the company• Enable and facilitate technical and sales training: internal as well as partner/reseller base• Attend customer visits with your business partners• Sales funnel management – present weekly sales funnel at the weekly team meeting• Facilitate and assist with marketing events to generate leads for Business Partners• Create and promote high-impact and innovative marketing programs and initiatives with the partners to generate new opportunities
REQUIREMENTS• Matric certificate with exemption and a tertiary qualification in the field of business administration, computer science, finance, information systems, or marketing is essential• Five (5) years of related work experience in the distribution/resale channel• Experience in Business development within diverse Business Partner accounts• Analytical thinker and excellent decision-making skills• Good understanding of business acumen• Customer focused• Good interna...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDEwMjYzNzI/c291cmNlPWd1bXRyZWU=&jid=1476331&xid=201026372
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Main purpose of the Job:
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications:
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent Knowledge & ExperienceAchievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements:
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities:
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes/ budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes/ budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standards• Ensure that stock levels are monitored
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NDg5NzUyP3NvdXJjZT1ndW10cmVl&jid=1574138&xid=3706489752
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
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