IMS Auditor

DUTIES & RESPONSIBILITIES

• Planning of own working time in accordance with the requirements of the audit schedule
• Allocating work to the audit team in accordance with the assignments given on the audit schedule
• Preparing the audit plan and ensuring that it reaches Back Office at least 15 working days before the audit is scheduled to start. (Exception: in the case of short-notice audits, audit plan to be sent to Back Office as soon as possible.)
• Preparing audit documents and personal audit working documents in accordance with the internal requirements of the company
• Act as primary contact with the audit client, representing both the company and the audit team; chair all audit meetings; prevent/resolve conflict between audit team members and auditees
• Maximise use of audit resources, by organising and directing audit team members and reassigning tasks as necessary
• Collecting objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees' activities; recording this evidence in "Audit Notes"
• With the assistance of audit team members, classifying audit findings and preparing of audit reports and non-conformity reports
• Promoting a positive professional image, including the wearing of PPE as required by the client
• Submitting completed audit packs to Back Office within five working days of the end of the audit
• Responding to pack-related queries from Back Office, including submission of corrected or missing audit documents, within 2 working days
• In cases where there are non-conformities, liaising with the audit client regarding close out; performing re-audits if required; submitting non-conformity packs to Back Office
• Making recommendations to the Certification Body regarding certification, continued certification, or suspension/withdrawal of certificates
• Responding to customer questions relevant to the audit and certification processes
• Informing the Certification Manager of customer complaints, and raising these on the CAPA system
• Attending staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification Manager
• Coaching and mentoring Auditors-In-Training and Lead Auditors-In-Training
• Performing monitoring of other auditors, as necessary
• Taking responsibility for maintaining his/her appointment as an auditor
• When necessary, assisting the company's Marketing Team by visiting clients to provide technical support
• Implement and adhere to the company’s South African Group management system requirements
• Any other ad hoc tasks as requested by Management

Single Assi...