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Results for client services manager in "client services manager", Full-Time in Jobs in South Africa in South Africa
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This is a luxury lodge offering an immersive bush experience, combining refined comfort with authentic wildlife encounters. Guests enjoy personalized service, scenic surroundings, and a serene retreat designed for relaxation and adventure.Candidate Requirements:Previous experience as a Receptionist or Office Assistant in a 5-star hotel, lodge, or spa environment is preferred.Must have verifiable references and a strong track record.Strong administrative and organizational skills.Ability to use initiative and work independently.Excellent customer service skills and professional communication.Fluent in spoken and written English and Afrikaans.Well-groomed, professionally dressed, and maintains high personal hygiene standards.Honest, courteous, punctual, and disciplined.Self-motivated, confident, and able to maintain composure under pressure.Computer literate with knowledge of Microsoft Office applications.Candidate Responsibilities:Arrive 30 minutes prior to the start of your shift.Manage the front desk, including switchboard and receiving of visitors.Follow a strict no-cell-phone policy; personal phones must be signed in at the front desk.Maintain comprehensive knowledge of the spa, treatments, facilities, and retail offerings.Operate the spa scheduling system efficiently.Maintain high standards of hygiene throughout the spa.Assist in all areas as requested by management.Successfully complete all practical and theory assessments provided by management.Address clients formally and ensure therapists introduce themselves.Ensure every client completes a consultation card prior to treatments, check for contraindications, obtain client signatures, and file appropriately after each visit.Recommend and upsell treatments to clients.Handle general office duties, including faxing, receiving parcels, message taking, and visitor management.Assist management with various administrative and operational tasks.Maintain the tidiness and professional appearance of the spa.Manage office supplies, including stationery and refreshments.Adhere to all Standard Operating Procedures (SOPs) of the property.Be flexible with working hours as required.Stay 30 minutes after your shift to ensure the spa is prepared for the next day.Perform any additional duties necessary to support the smooth operation of the spa and business.This is a live-in position.
https://www.jobplacements.com/Jobs/R/Receptionist-1248770-Job-Search-01-06-2026-10-09-32-AM.asp?sid=gumtree
6d
Job Placements
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The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience.This role is critical in delivering an efficient and effective outcome to the clients, distribution partners and service providers. You will have responsibility to engage and follow up on a variety of client related cases. Key duties and responsibilities:Deliver on service standards as per established service model for the function.Ensure adherence processes and address/raise issues that need attention.Work proactively with other business functions and stakeholders.Ensure fees in relations to the functions responsibilities are posted for services rendered in a timely manner and in line with processes.Undertake and participate in relevant management of departmental meetingsPeriodically review work being undertaken to check for adherence to policy and procedures, check quality of work.Ensure complaints, errors and omissions are dealt with as per company policy.Daily monitoring of progress of assigned cases.Dealing with assigned outstanding cases and follow up.Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function.Assist and undertake case work as required in the function.Contribute to staff training programmes.Take part and actively contribute to the weekly team meetings.Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer.You may be required to perform other reasonable tasks from time to time, within the scope of your role to support the business. Competencies:Strong organisational and administrative skillsAbility to work as part of a team and positively influence and contribute to the teamGood communication skills over the phone, in person and comfortable using video technology to engage with clients and colleagues.Ability to work with confidential and sensitive dataGood time management skillsAbility to work under pressure and multi-taskExperience of working in and maintain good client relationships and delivering good serviceHigh level of commitment and positive attitudeExercise the highest ethical and safety standards when conducting your work, particularly where other people are involved.Be energetic in your approach to performing a service to the CompanyBe attentive to detail and work methodically and accuratelyExercise the utmo
https://www.jobplacements.com/Jobs/C/Customer-Service-Officer-Financial-Industry-1218005-Job-Search-1-9-2026-5-19-01-AM.asp?sid=gumtree
4d
Job Placements
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Key Responsibilities:Download and reconcile monthly debtors reports; manage all outstanding accounts.Contact tenants with outstanding balances via phone, email, SMS, WhatsApp, and other channels.Update clients with comprehensive feedback and actionable recommendations regarding outstanding accounts.Implement and monitor payment arrangements, due dates, and follow-ups.Maintain tracking systems for payment arrangements and collections.Issue letters of demand and manage notices for expiring letters.Follow up on accounts handed over to external tracing or debt collection agencies.Ensure accuracy in tenant statements, incoming payments, and account reconciliations.Update credit bureau profiles as required.Compile monthly invoices for collection fees and manage payment processing.Provide weekly and monthly reports on accounts and collection progress.Handle ad-hoc administrative tasks and participate in after-hours standby on a rotational basis.Requirements & Expectations:Ability to manage a large workload under pressure while maintaining accuracy and attention to detail.Proactive approach: anticipate needs, follow up before being prompted, and manage deadlines independently.Strong communication and interpersonal skills, with the confidence to ask difficult questions and handle sensitive situations respectfully.Analytical skills to review tenant accounts, assess payment histories, and provide sound recommendations to clients.Ability to collaborate effectively with internal departments to ensure efficient service delivery.Professionalism in all client interactions; no slang, shouting, or unprofessional behavior.Willingness to continually develop skills through training and legal courses relevant to the role.Ability to work independently, remain calm under pressure, and contribute positively to a team environment.Confidence in presenting products and solutions to clients.https://www.jobplacements.com/Jobs/D/Debtors-Clerk-Controller-1248506-Job-Search-01-06-2026-02-00-15-AM.asp?sid=gumtree
6d
Job Placements
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Block / Facilities AdministratorJoin a growing remote team supporting residential property management across the UKFully remote (South Africa) | UK working hours | R25,000 per monthAbout Our ClientOur client is a UK-based property management company specialising in the administration and compliance of residential and mixed-use blocks. With a commitment to professional service delivery and operational excellence, they offer a supportive, remote-first environment where team members can grow within a fast-paced industry.The Role: Block / Facilities AdministratorThis fully remote role is responsible for supporting the day-to-day administration of a UK-wide portfolio of residential and mixed-use properties. Youll work closely with property and block managers to keep buildings compliant and well-maintained, while serving as a central point of contact for residents and contractors. The position requires strong organisational skills, clear communication, and the ability to manage multiple workflows in a dynamic remote environment.Key ResponsibilitiesBring at least 2 years of administrative experience, ideally in property or block managementSupport block and facilities management teams with day-to-day admin tasksMaintain accurate records, compliance logs, and building documentationHandle resident queries professionally via email and phoneCoordinate with contractors for repairs, maintenance, and inspectionsTrack ongoing works, updates, and facilities issuesAssist with service charge invoicing, budget updates, and basic financial trackingHelp manage compliance, health & safety documents, and audit prepAbout You2+ years of administrative experience, preferably in a property-related environmentExcellent verbal and written communication skillsStrong attention to detail and accuracy in record-keepingAble to prioritise and manage multiple tasks independently in a remote settingFamiliarity with UK property compliance, service charges, or block management is a plusReliable home office setup with own laptop and stable internet connectionAvailable to work Monday to Friday, 08:0017:00 UK time
https://www.jobplacements.com/Jobs/B/Block-Facilities-Administrator-1250484-Job-Search-1-12-2026-8-23-48-AM.asp?sid=gumtree
3h
Job Placements
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The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients’ products, processes, transactions, web services as well as general queries regarding their client’s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial culture and appreciate the manifestation of these initiatives within their service offering. Responsibilities:Manage flow of work items (Instructions, queries, requests)Resolve rejections via email or telephonicManage exceptions of internal and external stakeholderLog and resolve queries. Be able to give feedback on relevant queries as and when neededManage all inbound calls from IFA’s, their assistants, and administration officeWork collaboratively with IFA’s and all relevant stakeholdersSubmit, track, and give feedback on any instructions to Advisors and Advisor AssistantsMaintain agreed upon turnaround times on all administrative tasksAttend regular team meetingsUnderstand the changing servicing needs of AdvisorsBe able to build strong relationships with internal and external stakeholdersAlways be supportive in offering assistance to the brokers/broker assistants and able to train their assistants Requirements:Minimum 3 – 5 years relevant industry experienceA business focused degreeRPE/CFA/CFP will be advantageousMatric qualification having passed both core Mathematics and EnglishMinimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essentialProficient in Microsoft Office PackageExcellent business writing skillsBusiness Afrikaans (reading, writing, and speaking) will be an advantage Competencies:The ability to build and maintain meaningful relationshipsDriven by resultsRecognise that the engine of career growth is driven by the individualAbility to analyse, interpret and assimilate information
https://www.jobplacements.com/Jobs/N/National-Advisor-Support-Consultant--09-month-Fix-1250178-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
3h
Job Placements
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A well-established Technical Services Provider is seeking a proactive Debtors Clerk with solid foundational knowledge of accounting and financial processes to join their team in Cape Town. The successful candidate will be responsible for managing debtor accounts, processing payments, performing reconciliations, and ensuring accurate management of the debtorsâ?? ledger. Strong attention to detail and confidence in engaging with clients regarding outstanding accounts will be essential. Requirements:National Senior Certificate/MatricFully bilingual in English and Afrikaans with strong communication skills and professional client interactionComputer literate with proficiency in Microsoft ExcelMinimum 1 year experience in a Debtors/Accounts Receivable roleAbility to perform account reconciliations accuratelyExcellent attention to detail and time-management abilitiesOwn vehicle with a valid Driverâ??s License Kindly note that if you have not received feedback within 2 weeks of your application, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1245989-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
3h
Job Placements
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Sales Manager - GautengJob DescriptionJob Duties:Develop and implement strategic sales plans to achieve company goals for the Inland Regions.Lead and manage a sales team, providing guidance, support, and motivation to achieve targets.Build and maintain strong relationships with key clients and partners in the health and medical industry.Monitor market trends, competitor activities, and customer needs to identify business opportunities.Prepare sales forecasts, budgets, and reports for senior management.Ensure high levels of customer satisfaction through excellent service delivery.Requirements:Proven experience as a Sales Manager or similar role in the sales industry.Demonstrated success in leading and motivating a sales team to achieve targets.Strong understanding of sales principles and customer service practises.Excellent communication and negotiation skills.Ability to build and maintain relationships with clients and partners.Education:Bachelors degree in Business Administration, Sales, Marketing, or related field.Experience:Minimum of 5 years of experience in sales, with at least 2 years in a managerial position.Knowledge and Skills:Proficiency in sales management software and CRM tools.Strong analytical and problem-solving abilities.Ability to work under pressure and meet tight deadlines.Preferred Qualifications:Postgraduate qualification in Sales or Business Management.Experience in the health and medical industry.Working Conditions:This is a full-time, permanent position based in Gauteng.Expected to work standard office hours with travel.Salary is market-related and includes benefits.
https://www.jobplacements.com/Jobs/I/Inland-Sales-Manager-1248141-Job-Search-1-5-2026-5-03-40-AM.asp?sid=gumtree
7d
Job Placements
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KEY COMPETENCIES - Strong people Skills - Innovative thinking - Strong networking skills - Critical thinking skills. - Time management - Be deadline driven. - Professionalism - Attention to detail. - Analytical Thinker QUALIFICATIONS AND EXPERIENCE Qualifications - Matric (Must) and Diploma Property Management. - Ideal: Paddocks courses in body corporates and homeowners associations. - Legal: Understanding the sectional title management act and respective homeowner`s constitutions, memorandums of incorporation and articles of association. - Must be proficient in WeconnectU and Excel Experience - Min: 1-3 years Residential / Estate management experience. - Ideal: 1-3 Property management experience at reputable companies. PURPOSE OF JOB To assist with the running of the Estates client properties portfolio. This position entails being a face of the Estate to the clients, and the management of this relationship is of paramount importance. KPA KPI KEY WORK OUTPUTS AND ACCOUNTABILITIES Managing the e-mail requests by: - Reviewing and assessing mails in terms of requirements and issues. - Attending to requirements and issues raised in the mails or assigning mails to relevant staff which will have the required skills to deal with these matters. - Monitoring the resolution of the matters raised above. - Attending to mails at first level and closing the matters. - Reports to the National Manager. Preparation of the AGM by: - Ensuring that all requirements are dealt with to have a legally constituted meeting. - Ensuring proper and correct minutes of the meeting are taken or that the meeting is recorded if given permission by all attendees. - Attending the Annual General Meeting. - Distributing Notice pack via e-mail, hand delivery or posting to trustees. Preparing Insurance schedules by: - Consulting with Insurance brokers that the annual insurance policy is renewed and updated. - Ensuring the annual fire equipment service is done and the COC sent to the brokers. - Consult with the brokers appointed on all claims till finalisation. - Dispatching service providers if required for repairs if not sent by the brokers. - Ensuring that an individual building is done every three years as per the STMA. - Consulting with Accountant to get Latest audited financials. Obtaining Audited financial statements by: - Ensuring all the necessary information regarding the audit is sent to the auditors timeously or downloaded by the auditors from the portal. - Ensuring draft is sent to all trustees/director
https://www.jobplacements.com/Jobs/P/Property-Relationship-Manager-1200751-Job-Search-07-07-2025-04-18-10-AM.asp?sid=gumtree
6mo
Job Placements
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DutiesCapturing of quote/works orders onto the Internal systemPreparation of credit notesAdministrative filingLiaising with clients and giving feedback on ordersProvide customer service from an internal perspectiveManage an existing client base given with monthly targetsRequirementsMinimum 5 yearsMust be computer literateDynamic, driven, ambitious, hardworking, outgoing & confidentAccuracy is keyAbility to liaise with clients internally via telephone and emailAbility to work in a fast-paced environmentSober habitsEnglish and Afrikaans speakingKnowledge of drawing
https://www.jobplacements.com/Jobs/I/Internal-Sales-1250200-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
3h
Job Placements
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Commercial UnderwriterJoin a Leading Short-Term Insurance Specialist with a Strong Broker NetworkDurban | R30 000 R35 000About Our ClientOur client is a specialist in short-term insurance with a strong focus on commercial lines. They pride themselves on service excellence, robust compliance, and long-term broker and client relationships. Youll join a supportive, values-driven team with a reputation for doing things the right way and investing in people.The Role: Commercial Lines UnderwriterYou will underwrite, issue, and service commercial lines policies end-to-endowning quotes, new business, renewals, amendments, and querieswhile safeguarding quality, compliance, and client retention. Youll work closely with brokers, clients, and internal stakeholders to deliver against service level agreements and uphold company standards.Key ResponsibilitiesMinimum 3 years of experience in commercial underwriting requiredReceive, interpret, and finalise instructions from clients, brokers, and stakeholders per SLAIssue policies in line with the new business workflowProcess quotes, new business, amendments, and client queriesAction renewals, cancellations, endorsements, and corrective actionsAdhere to internal/external processes, guidelines, mandates, and SLAsDrive client retention through responsive, solutions-focused serviceAbout You3+ years of experience in commercial short-term insurance underwritingStrong working knowledge of policy issuance, compliance, and client servicingProficient in short-term insurance systems and platformsDetail-oriented with strong organisational skillsClient-centric mindset with excellent communication skillsAble to work independently while managing multiple prioritiesSolutions-driven and committed to service excellence
https://www.jobplacements.com/Jobs/C/Commercial-Underwriter-1249120-Job-Search-1-9-2026-3-21-58-AM.asp?sid=gumtree
4d
Job Placements
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