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Results for call center job in "call center job" in Jobs in South Africa in South Africa
1
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Looking for a Call Center Dialer SpecialistTo manage,analyse,report on and oversee ALL Vici Dialer functions.MUST have experience in working with a call center dialing system back end.MUST have experience distributing Leads for CAll Center agents to dial.MUST have basic troubleshooting experience.
https://www.jobplacements.com/Jobs/C/Call-Center-Dialer-Specialist-1180361-Job-Search-4-24-2025-9-18-34-AM.asp?sid=gumtree
19h
Job Placements
1
Were Hiring! Join Our High-Energy Sales Team in roodeportAre you a dynamic, driven individual with a passion for sales Were an outbound sales call center specializing in insurance sales, and were looking for top talent to join our growing team. If youre hungry for success, eager to learn, and ready to earn BIG, this opportunity is for you.Only 4 seats available dont miss out! Duties & Responsibilities:- Sell insurance telephonically to potential clients - Achieve and exceed weekly sales targets- Ensure full compliance and maintain high quality standards - Participate in continuous training and development - Demonstrate leadership potential with growth into senior roles Experience & Qualifications:- Minimum 25 years of age- Grade 12 (Non-Negotiable)- South African ID- Must be able to travel to roodeport daily- At least 1year experience in sales (non-negotiable) - Fluent in English- Positive, target-driven attitude Package & Remuneration:- Guaranteed commission of R2400- Uncapped commission structure- High-performance culture with continuous training - Clear path for leadership and growth - Supportive, team-oriented environment Ready To Unlock Financial Freedom? Apply Now!
https://www.jobplacements.com/Jobs/C/CALL-CENTER-AGENT-SALES-AGENT-SALES-EXECUTIVE-1180065-Job-Search-4-23-2025-10-50-09-AM.asp?sid=gumtree
2d
Job Placements
SavedSave
Job Summary:
The IT Support Administrator/ Coordinator is responsible for
managing and directing incoming phone calls and inquiries to the appropriate
departments or personnel. This role requires excellent communication skills, a
friendly and professional demeanor, and the ability to multi-task in a
fast-paced environment. The Call Desk Coordinator will also assist with
scheduling, providing customer support, and performing administrative duties.
Key Responsibilities:
Call
Handling:
Answer and log inbound calls. Reviewing tickets logged on customer ITSM
system and responding, log tickets on Freshdesk and coordinate to the
appropriate department, team, or individual. Provide accurate information
to customers, clients, or employees as needed.Customer
Service:
Assist clients with general inquiries, troubleshoot issues, and provide
solutions or escalate problems to the correct department.Scheduling: Coordinate appointments,
meetings, or calls between clients, customers, and team members. Maintain
an organized schedule for the team or department.Documentation: Record and log call
details, inquiries, and resolutions accurately in the system for tracking
purposes.Administrative
Support:
Provide general office support including filing, data entry, managing
office supplies, and maintaining office equipment.Problem
Resolution:
Handle customer complaints or issues effectively, escalating them as
necessary to management or specialized staff. Incident ResolutionCommunication: Ensure clear, professional
communication with clients, employees, and external partners always.
Required Skills and Qualifications:
Education: High School Diploma or
equivalent.Experience: At least 1-2 years of
experience in customer service, administrative, or office roles
(experience in a call center or desk coordination is a plus).Skills:Strong
verbal and written communication skills.Ability
to multitask and prioritize tasks effectively.Excellent
phone etiquette and a customer-centric attitude.Proficient
in MS Office (Word, Excel, Outlook) and basic office equipment.Problem-solving
and conflict-resolution skills.Strong
organizational and time-management abilities.
Preferred Qualifications:
Familiarity
with ITSM software or phone systems (e.g., Service Now, Freshdesk, Zoom).Bilingual
skills (depending on company needs).Previous
experience in a call desk, customer service, or administrative position.
Job working hours requirements
·
Business Working hours: 06h00 - 22h00, Mondays to Sunday
(shift schedule)
·
Weekends and Public Holidays: (On arrangement and
part of a schedule)
·
Standby - Ability to work after hours as part of a
standby support schedule (Monday – Sunday)
2d
Century City1
DSA Marketing, an authorized financial services provider - FSP 54297 requires Lead Generation Agents for short term insurance.NO RE? No Problem...Qualifying candidates will be sent for their regulatory examinations!!!Must have a minimum of 1 year call center experienceMatricClear Criminal recordClear ITC.Preference will be given to those who have experience in the lead gen.*Basic Salary*Attendance Bonus*Commission*Incentives*Full training which is paid forNO Weekends / NO Public Holidays / NO Marathon ShiftsNo CV? No Problem! send a whatsapp voice note to:whatsapp: 0797129665 / 0658428066email: recruitment@dsamarketing.co.za / joleen@dsamarketing.co.za
2d
Umhlanga1
SavedSave
Are you a dynamic, driven individual with a passion for sales and a proven track record in insurance? Exhilarate is calling! Were an outbound sales call center specializing in insurance sales, and were looking for top talent to join our growing team. If youre hungry for success, eager to learn, and ready to earn BIG, this opportunity is for you.Only 4 seats available dont miss out! Duties & Responsibilities:- Sell insurance telephonically to potential clients - Achieve and exceed weekly sales targets- Ensure full compliance and maintain high quality standards - Participate in continuous training and development - Demonstrate leadership potential with growth into senior roles Experience & Qualifications:- Minimum 25 years of age- Grade 12 (Non-Negotiable)- South African ID- Must be able to travel to Amanzimtoti daily- At least 2 years experience in insurance sales (non-negotiable) - Proven sales track record- Fluent in both English and Zulu - Positive, target-driven attitude Package & Remuneration:- Guaranteed commission of R4000 in your first month (if KPIs are met) - Uncapped commission structure earn up to R20,000- High-performance culture with continuous training - Clear path for leadership and growth - Supportive, team-oriented environment Ready to Apply?Send the following to Alex via:
https://www.jobplacements.com/Jobs/O/Outbound-Insurance-Agent-1178647-Job-Search-4-23-2025-6-09-55-AM.asp?sid=gumtree
3d
Job Placements
1
SavedSave
Are you passionate about caring for the elderly, even from a distance? Join our growing team at Old Age Care Group as a Remote/Virtual Caregiver and make a real difference in the lives of seniors—right from the comfort of your home.Position: Virtual/Remote Old Age Caregiver Location: Work from anywhere (UK-based clients) Schedule: Flexible shifts | Full-time or Part-time Salary: Competitive, based on experienceResponsibilities:- Provide companionship and emotional support via video, text or phone calls - Monitor client well-being and report any concerns - Help with medication reminders and daily routine planning - Coordinate with on-site caregivers and family members - Light admin tasks: documentation, appointments, check-ins Requirements:- Prior experience in elderly or frail care (formal or informal) will be an advantage - Excellent communication and empathy skills - Reliable internet and quiet work environment - Basic tech skills (video calls, voice calls, messaging apps) - Certification in caregiving or nursing is a plus-Those with call center or customer service experience are much welcome to applyWe Offer:- Flexible working hours - Supportive team environment - Paid training and development - Orientation/Induction will be provided to all successful candidates- Opportunities for growth within a caring, purpose-driven companyApply today and bring comfort, care, and companionship to seniors—virtually.Send your CV and short motivation letter to: careers@oldagecaregroup.com
2d
Century City1
SavedSave
Call center / Customer service Manager position available for someone with Excellent customer service handling, You must be fluent in English and Afrikaans. other languages are a bonus. You must have at least 4 years of experience in the field of customer service with referrals. You must be friendly and have a full CV available South african ID / passport, any foreign nationals require an up to date working visa. Excellence in people management is a must. Location: PREOTRIA - GAUTENG (This is not a remote job). This is for a Full time position. 15 DAY ANNUAL LEAVE & LIFE INSURANCE INCLUDED. Please message us your CV and expected salary. Thank you
4d
City CentreSavedSave
Company DescriptionClient Care Solutions is an outsourcing company based in Randburg,we deal with different campaingns such as Avbob and 1Life insurance.Role DescriptionThis is a full-time, on-site role for an Inside Sales Representative located in Randburg. The Inside Sales Representative will be responsible for generating leads, managing accounts and maintaining customer satisfaction . Day-to-day tasks will also include reaching out to potential clients, following up on leads, and ensuring that sales targets are met or exceeded.QualificationsSkills in Inside Sales, Lead GenerationStrong Customer Satisfaction and Customer Service skillsProficiency in Account ManagementExcellent communication and interpersonal skillsAbility to work independently and as part of a teamPrior experience in the Sales environmentCertificate in Business, Marketing, or a related fieldemail your Cv tiegotselengt@gmail.com
4d
VERIFIED
1
SavedSave
Join Our Team as a Credit Life Client Services Consultant
Are you an energetic, driven individual with a passion for customer service? If so, we have an exciting opportunity for you!
Company Overview: One of the largest financial services providers are currently looking for two dynamic individuals to join the team as Credit Life Client Services Consultants for their call center.
Minimum Requirements:
Matric qualificationClear ITC and Criminal recordPrevious experience as a customer service consultantMinimum of 2 years in Long Term Insurance2 years of experience in a call centerNQF Level 5 Wealth Management CertificateDOFA (Date of First Appointment) applies to registered candidates.
Job Role: As a Credit Life Client Services Consultant, your responsibilities will include:
Maintaining a positive, empathetic, and professional attitude toward customers.Responding promptly to customer inquiries via various channels.Acknowledging and resolving customer complaints with efficiency.Having in-depth knowledge of our products to address customer queries.Keeping accurate records of customer interactions, transactions, comments, and complaints.Providing valuable feedback on the efficiency of the customer service process.Ensuring customer satisfaction through professional and timely support.
Application Details: Only candidates who meet the minimum requirements will be considered for this exciting opportunity.Additional Info:2 to 5 yearsSalary: RR13000 to R13649Job Reference #: 101496270
1mo
Energy at Work Projects
SavedSave
Call center agent required. must speak excellent English, knowledge of excel and spreadsheets. experience with sales required. Please send your CV to Globaltech.durban@gmail.com
9d
Berea & Musgrave
Short term insurance Call center agent required.
We are currently expanding our team and looking for highly talented call center agents to join our team.
Must have outbound calling experience in short term insurance
Must be a team player.
Must self motivated.
We provide training and ongoing support.
Basic and incentives.
If u have the above experience. Please send CV to waseem.seepye00@gmail.com.
NO CALLS
10d
VERIFIED
1
SavedSave
No Experience needed but if you have Call center experience it will be an advantage for you.
You need to have a:
Matric Certificate
SA ID
Send your CV, Matric Certificate and ID by email
11d
NorthcliffSavedSave
We are seeking call center agents for Debt Collection positions, if you are able to work independently and have the drive to reach targets then you can forward your cv to megan@debttracker.co.za. Currently based in Bellville
11d
OtherSavedSave
Ready to start your career?We're looking for enthusiastic matriculants to join our NQF 3 program!Gain valuable experience and kickstart your future with us.Apply now!"(strictly matriculants only with 6 months in Sales)Calls Center Experience will benefit all candidates but is not a mustYou will be given a great Salary and Travelling allowance for 12 months(Please also be aware age criteria 18-27)Once Completed you will receive you CertificatesPlease WhatsApp your cv and attach your matric certificate to 0637620455Successful candidates will receive correspondence within 3-5 working days.Or email CV to natesmith1882@gmail.com
11d
Maitland1
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you!Requirements:Matric (Grade 12)Diploma in Travel & TourismMinimum 2 years of contact center experienceExperience in reservations, sales, or a travel company (highly desirable)Strong track record – reference checks will be conducted upfrontWillingness to work alternate Saturdays and certain public holidaysKey Skills:Excellent communication & customer service skillsStrong sales & upselling abilityComputer literacy and proficiency in booking systemsAbility to work under pressure and in a team-oriented environmentDisciplined, organized, and resilientResponsibilities:Convert inbound calls into sales and upsell additional servicesDeliver first-call resolution for guest inquiriesConduct customer needs analysis and provide tailored solutionsOffer after-sales support and follow-up assistanceRespond to guest emails and calls professionally and efficientlyAssist guests with online bookings and web queriesSupport staff training and knowledge-sharing
https://www.jobplacements.com/Jobs/C/Contact-Centre-Agent--Travel--Reservation-1177017-Job-Search-04-11-2025-02-00-16-AM.asp?sid=gumtree
14d
Job Placements
SavedSave
Ready to start your career? We're looking for enthusiastic matriculants to join our NQF 3 program! Gain valuable experience and kickstart your future with us.Apply now!"(strictly matriculants only with 6 months in Sales)Calls Center Experience will benefit all candidates but is not a mustYou will be given a great Salary and Travelling allowance for 12 months(Please also be aware age criteria 18-27)Once Completed you will receive you CertificatesPlease WhatsApp your cv and attach your matric certificate to 0637620455Successful candidates will receive correspondence within 3-5 working days.
11d
Maitland1
SavedSave
A company in CT is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the client’s ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM – 4:00 PMShift 2: 8:00 AM – 4:30 PMShift 3: 8:00 AM – 4:30 PMShift 4: 1:00 PM – 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM – 3:00 PMShift 2: 2:00 PM – 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends wi
https://www.jobplacements.com/Jobs/I/IT-Helpdesk-Agent-CT-1176604-Job-Search-04-10-2025-02-00-14-AM.asp?sid=gumtree
15d
Job Placements
1
Our Client a Global tech firm is seeking a Senior Oracle SBC Engineer to join their team in Johannesburg (1 day a week onsite) on a contract basis. They offer stability, growth, attractive rates and a great working environment.Responsibilities:Fundamental understanding of Network Concepts and designs, WAN, LAN, MPLS, SDWAN, Cloud TechnologiesStrong understanding and experience in Session Initiation Protocol (SIP) implementation and supportExperience in Telco SIP Trunks and network designExperience in compliance call recording systems (NICE Engage and Call Cabinet, Verint or equivalent)Implement, maintain, and support Oracle Session Border Controller (SBCs) and ancillary tools (EOM, SDM)Implement, maintain and support AudioCodes Oracle Session Border Controllers (SBCs)Strong understanding and experience on Contact Centre Technologies, Avaya, Genesys, Cloud Contact CenterExperience in MS SQL, Linux and Windows Server Operating SystemFundamental understanding of Firewall and DMZ design conceptsStrong understanding of VoIP/SIP security standards and implementationExperience of SIP, integration, and migration.Cloud Telephony and UC Solutions experience will be an advantageExperience in Telephone Management System and Expense Management.Qualifications:Bachelors degree in Computer Science, Engineering, or related field.Extensive experience with Oracle SBCs and VoIP technologies.Strong understanding of SIP protocol and call flow design.Knowledge of network security practices and firewall configurations.
https://www.executiveplacements.com/Jobs/S/Senior-Oracle-SBC-Engineer-Contract-Hybrid-1176813-Job-Search-4-10-2025-9-45-07-AM.asp?sid=gumtree
15d
Executive Placements
1
SavedSave
Requirements:Grade 121+ years call centre experienceExtremely well spoken in English Customer orientated Telephone Etiquette Responsibilities:Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.Â
https://www.jobplacements.com/Jobs/C/Call-Center-Agent-1164835-Job-Search-04-09-2025-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
1
SavedSave
Collections Operations Manager? Cape TownA growing and results-driven business is seeking a Collections Operations Manager to lead their Contingent division operations. This is an exciting opportunity for a confident, strategic, and people-focused leader to drive collections performance and manage key portfolios while leading a high-performing team.Key Responsibilities1. Portfolio ManagementExecute collection strategies and manage portfolios to maximize net recoveries.Meet and exceed internal KPIs across collections, quality, and productivity.Drive call center productivity through team management and continuous process improvement.Analyze data and performance to develop daily operational tactics.Oversee departmental reporting and administration to support operational success.2. Client Relationship & ManagementBuild and maintain strong relationships with key clients to align expectations and deliver excellent service.Engage regularly with clients on performance, opportunities, and growth.Lead performance meetings and prepare client reports and presentations.3. Personnel ManagementLead a team of 3 Team Managers across 3–4 portfolios with 50–75 agents in total.Coach, develop, and support staff to ensure motivation and performance.Apply performance management tools and discipline where necessary.Promote workforce engagement and ensure compliance wi
https://www.executiveplacements.com/Jobs/C/Collections-Operations-Manager-1176047-Job-Search-04-09-2025-02-00-14-AM.asp?sid=gumtree
16d
Executive Placements
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