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Results for client service manager in "client service manager", Full-Time in Jobs in South Africa in South Africa
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My client is seeking a proactive and detail-driven Debtors Controller to support the effective management of the groups debtors function. This role is key to optimising cash flow by closely monitoring debtor balances, enforcing credit and collections policies, and maintaining strong professional relationships with both internal teams and external clients.This role is based in Stellenbosch, Western Cape.Key Responsibilities:Provide reporting and operational support to the Debtors ManagerReview and validate daily client and supplier remittance allocationsCoordinate bi-annual and annual audits with the groups financial service providersAct as backup support to the Invoicing Team and Debtors Clerk when requiredEngage with clients daily regarding outstanding balances, payments and receiptsEnsure daily, weekly and monthly statements and reports are accurately issued to clientsFollow up on and assist in resolving client account queries timeouslyReview daily bank reconciliations and investigate variancesDistribute daily debtor balances to relevant internal stakeholdersManage client credit limits and payment terms in line with forecasted volumesAssist with client credit insurance applications and ongoing managementSupport communication with banks and brokers regarding insured accountsOversee and manage account allocation (AA) processesTake responsibility for intercompany recoveries and balance confirmationsLiaise closely with internal operations teams on volumes, billing and expected paymentsAssist with the processing of daily, weekly and monthly paymentsSupport FOREX-related transactions and administrationAttend to ad hoc finance and debtors-related tasks as requiredJob Experience and Skills Required:Grade 12 / Matric, with Mathematics and/or Accounting as subjectsRelevant tertiary qualification will be advantageousStrong computer literacy in a high-tech environment, particularly G-Suite and Microsoft OfficeExperience with Pastel Evolution and/or Sage Intacct will be beneficialApply now! For more exciting Finance vacancies, please visit:
https://www.jobplacements.com/Jobs/D/Debtors-Controller-1250656-Job-Search-01-12-2026-22-14-03-PM.asp?sid=gumtree
3d
Job Placements
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Qualifications Matric with mathematicsRequirements Previous sales or customer service experienceA geographical background and an understanding of international relocations will be advantagesComputer literacy on Google web based applications, Excel and WordDeadline driven with ability to carefully assess and streamline processesValid drivers licence (minimum code 8)Requirements Handle the liaison with clients/Client Relationship ManagementHandle Sales enquiries and leads on the CRM System - Explaining services, pricing, and additional options (insurance, storage, packing)View clients household goods if requiredPrepare the costing for the quoteFollow up the quoteMonthly Sales Reports on follow upsOpen files for secured moves - Filing and maintaining accurate client recordsHandle Tender requests Administration functions - Handling emails, calls, and correspondence + Supporting management with ad-hoc administrative tasksClaims Handling - Submission and tracking of insurance claims, ensuring all necessary documentation is complete and accurateMarketing cold calls & field sales - Report Monthly to Head office Injury on duty registration and administrationManaging various different excel databases (Bordereaux and claims tracker)
https://www.jobplacements.com/Jobs/S/Sales--Marketing-Coordinator-George-1251462-Job-Search-01-14-2026-04-25-00-AM.asp?sid=gumtree
2d
Job Placements
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Roles and ResponsibilitiesRepairs and Maintenance DutiesReceiving of equipment for repairs.Overseeing the preparation of the quotation information.Assist in dispatch or deliver equipment from service department.Check if machines are still under warranty before sending quotes.Provide full service to cash clients, walk in clients and account clients.Assist Reps where needed with spares related enquiries.Provide clients with service and maintenance reports promptly.Notify Service Department Manager regarding any discrepancies on service report quotations.Capture warranties and complete warranty process until warranty item is in warranty cage.Assist or forward Leads to relevant salesperson.Other duties as assigned. Admin Duties.Processing all paperwork relating to service department systems, quotations, job cards and invoicing.Responsible for communicating and reporting on departmental functions, needs and systems to service manager where needed or relevant.Assist in stock management systems and stock take as planned by Service or Logistic Manager.Responsible for allocating relevant documentation for repairs, call outs or deliveries to service staff.Responsible for departmental customer data base and information.Keeping service department neat and tidyDo quotes and invoicing as soon as possible after receiving relevant documents from technicians and clients.Assist with invoicing and pickings.Assist with invoicing and pickings for KZN and CPT.Invoice warranty claims for JHB, KZN and CPT.Prepare pickings required for same day and next day schedules.Prepare parts needed for repairs at the service department and parts scheduled for repairs at clients.Reply to all emails from clients timeously, efficiently, and professionally.Back orders must be done and updated weekly.Communicate ETA dates with Logistical Manager.Provide Service Manager with stock order weekly on parts you notice needs ordering/showing low stock levels.Ensure all machines in quote/repair bay has a job card, quotation/delivery note at all times.Ensure no machine in bay areas exceed 03 months.Ensure all demo/loan units are quoted and repaired 03 days after arrival.Ensure all demo/loan units are send first to Receiving and then to Service Dept.Ensure all demo/loan units will not leave Service Dept. without relevant documentation.Do weekly follow up on machines in bay areas.File all service reports, picking cancellations and technician trip sheets.Ensure all invoicing is up to date before month end process starts. General DutiesOther duties as assigned.Customer Service.Communicating company service relat
https://www.jobplacements.com/Jobs/S/Service-Administrator-1248609-Job-Search-01-06-2026-04-07-05-AM.asp?sid=gumtree
10d
Job Placements
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The candidate must have a completed BCom (Honours) (Investment Management or similar) and minimum 3 years client relations experience (assisting Clients and Financial Advisors) within an Asset Management / Investment firm / Financial / Wealth planning environment. A Post Grad in Financial planning is an advantage.Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are important. Your duties will include: Develop trusted relationships with clients and becoming an expert resourceProvide comprehensive, structured input to specific problems/requests in the advice process that lead to increased investment with the company.Provide first line support to clients via phone, email, online and face to face meetings (occasional travel required)Strategic and creative thinking to suggest improvements to productivity, service quality and processesProactively cultivate relations and be prepared to engage socially where beneficialProvide expert initial and ongoing training on their custom IT systemWork closely with the other members of the global investment, operations, sales, software development and support teams to resolve clients concernsManage and leverage internal resources to meet deliverablesDevelop and maintain expertise, skill and technical knowledge required to add valuable input across the business and investment propositionRecord and relay client feedback and insights to internal teams such as tech, marketing, operations and asset management in order to constantly improve the client experienceMaintain an expert-level knowledge of their investment processes and internal tools as well as curiosity and awareness of new initiatives within the industry.Assist with ad hoc inter-function projects as required Only shortlisted candidates will be contacted. If you have not heard from us by late January 2026, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/C/Client-Relations-Specialist-Investment-Management-1249611-Job-Search-01-08-2026-10-18-48-AM.asp?sid=gumtree
7d
Job Placements
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My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry.We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer needs, manage end-to-end job workflows, coordinate projects, and ensure exceptional service delivery.You must have experience in an Agency or Printing environment.Competencies, Qualifications & RequirementsQualificationsMatric (Essential)Degree or Diploma (Highly advantageous)ExperienceMinimum 3 years experience in a similar Customer Service / Production / Client Service roleBackground in Printing or Advertising Agency operations is required EligibilitySouth African Citizens onlyMust be Criminal Clear (background checks may be conducted)Must be Durban basedSkills & KnowledgeStrong business acumen with a cost-control and profit-driven mindsetExcellent analytical and problem-solving skillsOffice administration background is advantageousAbility to manage suppliers, workloads, and deadlinesStrong project management abilityAble to interpret client needs and provide practical solutionsBehavioural CompetenciesStrong communicator with excellent people skills.Structured, detail-oriented, creative, and precise.Handles pressure well; performs under tight deadlines.Results-driven and achievement-oriented.Self-motivated, confident, resilient, and mature.Strong decision-making and dispute resolution skills.Team player with leadership potential.Highly organised and deadline driven.Computer SkillsBasic proficiency in Microsoft Excel and Word.Ability to learn and work within internal systems Key Responsibilities1. Customer Service & LiaisonDevelop strong internal and external customer relationships.Receive and respond to customer enquiries professionally via phone, email, or in person.Provide product and service information aligned with organisational standards.Act as a key communication link between clients and internal teams.Manage customer expectations and ensure consistent follow-through.2. Administrative & Financial SupportProvide administrative support to the Accounts Executive.
https://www.jobplacements.com/Jobs/C/Customer-Service-Representative-Durban-Printing-In-1251435-Job-Search-1-14-2026-7-22-40-AM.asp?sid=gumtree
2d
Job Placements
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To provide comprehensive administrative leadership and support within the financial and wealth management environment. This role combines hands-on administrative duties with team leadership responsibilities, ensuring efficient operations, compliance with industry regulations, and superior client service delivery. The position requires a proactive, highly organized individual with strong communication, multitasking, and problem-solving skills.Formal Education and Experience:National Senior Certificate (Grade 12 / Matric) NQF Level 435 years experience in a senior administrative or team leader role within the wealth management and financial services sectorProven track record in team leadership, office administration, and process improvementProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Fluent in Afrikaans and English (spoken, written, and read)Knowledge of FICA, FAIS, and financial industry compliance requirementsExperience in project coordination or change management advantageousKey Responsibilities:Administrative and Operational SupportOversee and participate in day-to-day administrative processes to ensure efficient and compliant operations.Prepare, edit, and distribute professional correspondence, reports, and documentation.Ensure all client documentation meets FICA and FAIS requirements.Handle confidential information and maintain accurate client and organizational records.Manage incoming calls and client correspondence promptly and professionally.Coordinate and prepare materials for client meetings and ensure accurate recordkeeping.Ensure office supplies, equipment, and vendor relationships are efficiently managed.Leadership and Team ManagementLead, supervise, and develop the administrative support team.Allocate workloads, monitor performance, and provide ongoing mentorship and training.Foster a positive, collaborative, and accountable work culture.Conduct performance reviews and implement improvement plans where necessary.Support onboarding of new administrative staff and oversee continuous team development.Process Improvement and ComplianceEvaluate and streamline administrative workflows for improved efficiency.Ensure adherence to internal policies, procedures, and regulatory standards.Implement best practices to optimize service delivery and client satisfaction.Assist in compiling performance reports and presenting insights to senior management.Client RelationsServe as a primary point of contact for clients and internal stakeholders.Demonstrate professionalism, empathy, and discretion in all client interactions.Manage client queries, complaints, and follow-ups in coordination wi
https://www.jobplacements.com/Jobs/T/TEAM-LEADER-FINANCE-ADMINISTRATION-1248444-Job-Search-1-6-2026-2-37-10-AM.asp?sid=gumtree
10d
Job Placements
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High level communication in Afrikaans and EnglishPerform cost-efficient technical repairs and testing on all products, including both mechanical and electronic repairs.Conduct testing of electronic parts on provided test jigs.Provide customer support both over the counter and telephonically for mechanical and electronic queries.Ensure timely service to clients, including packing and repairing goods.Manage relationships with the client base, prioritising client needs.Conduct trainingProvide informal internal training on products.Handle client queries accurately and professionally.Ensure that repairs are done immediately, if possible, but should take no longer than 24hours.Maintains acceptable organisation and cleanliness in work area.Assist with ad-hoc duties such as training, sales product launches.Occasionally assist with despatching stock to clients and Head Office.Counting of Exchange stock and monitoring on SAP.Assisting with stock take and cycle counts.Assist the manager to resolve warranty repairs
https://www.jobplacements.com/Jobs/T/Technician-Assistant-1251700-Job-Search-01-14-2026-10-12-22-AM.asp?sid=gumtree
18h
Job Placements
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