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Results for client service manager in "client service manager", Full-Time in Jobs in South Africa in South Africa
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The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients’ products, processes, transactions, web services as well as general queries regarding their client’s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial culture and appreciate the manifestation of these initiatives within their service offering.Responsibilities:Manage flow of work items (Instructions, queries, requests)Resolve rejections via email or telephonicManage exceptions of internal and external stakeholderLog and resolve queries. Be able to give feedback on relevant queries as and when neededManage all inbound calls from IFA’s, their assistants, and administration officeWork collaboratively with IFA’s and all relevant stakeholdersSubmit, track, and give feedback on any instructions to Advisors and Advisor AssistantsMaintain agreed upon turnaround times on all administrative tasksAttend regular team meetingsUnderstand the changing servicing needs of AdvisorsBe able to build strong relationships with internal and external stakeholdersAlways be supportive in offering assistance to the brokers/broker assistants and able to train their assistantsRequirements:Minimum 3 – 5 years relevant industry experienceA business focused degreeRPE/CFA/CFP will be advantageousMatric qualification having passed both core Mathematics and EnglishMinimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essentialExcellent understanding and navigation of our clients systemProficient in Microsoft Office PackageExcellent business writing skillsBusiness Afrikaans (reading, writing, and speaking) will be an advantage Competencies:The ability to build and maintain meaningful relationshipsDriven by resultsRecognise that the engine of career growth is driven by the individualAbility to analyse, interpret and assimilate information
https://www.jobplacements.com/Jobs/A/Advisor-Liaison-Consultant-Retail-Investments-1250181-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
4d
Job Placements
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Financial Advisor Our client is seeking an experienced Financial Advisor to join their team in Johannesburg! What we offer:- Commission-based earning potential- Location: South of Johannesburg- Hybrid working model with flexibility for home working- Opportunity to build and grow your client portfolio- Career advancement in financial services What Youll Do:- Provide clients with expert financial advice and planning- Create and manage comprehensive financial plans- Guide clients through investment options and strategies- Perform detailed risk assessments- Develop retirement planning strategies- Review and optimize client portfolios for asset growth- Conduct market research and financial analysis- Stay current with financial trends and legislation- Build and maintain strong client relationships Essential Requirements:- Minimum 2 years of financial planning at a registered financial service provider- Existing date of first appointment as representative with FSCA- Bachelors degree or diploma in finance, economics, risk management, business, insurance, or related field- Industry-approved qualification Core Skills Required:- Financial Planning and retirement planning expertise- Proficiency in finance, investment, and long-term risk insurance- Strong analytical and problem-solving abilities- Excellent interpersonal and communication skills- Ability to work independently and as part of a team- Experience in financial services or related fields
https://www.jobplacements.com/Jobs/F/Financial-Advisor-1250518-Job-Search-1-12-2026-9-35-16-AM.asp?sid=gumtree
4d
Job Placements
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Employer DescriptionInsurance company that provides a range of financial services.Job DescriptionYour duties will encompass:Build, maintain, and create strong dealer relationships.Generate new sales with each client account.Drive area sales and profit plans to budgeted targets through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all dealerships.Maintain strong relationships with existing clients and seek avenues to gain new potential clients.Negotiate contracts with clients and establish a timeline of performance.Collaborate with sales team to maximize profit by upselling or cross-selling.Maintain in-depth product knowledge and educate customers about our products.Maintain an understanding of the claims process and train the associated workshops on our claims processes and procedures.Understand and manage business by effectively using sales reports, assessing departmental results, and developing specific actions directly related to business development and growth consistently across all dealerships.Develop strong working relationship with potential clients for new business opportunities within the assigned area.Manage Dealers sales, claims and loss ratios.Qualificationshttps://www.jobplacements.com/Jobs/P/PAM-17646-Dealer-Consultant-Insurance--Western-Ca-1252477-Job-Search-1-16-2026-6-13-07-AM.asp?sid=gumtree
9h
Job Placements
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Media Operations Manager (Digital Agency)Join a Growing Digital Media Division Servicing the UK MarketCape Town R40,000 to R50,000 CTC per month UK HoursAbout Our ClientOur client is a dynamic, full-service digital agency based in South Africa, rapidly expanding through a dedicated division supporting a UK agency partner. The focus is on digital media and performance marketing, with an emphasis on operational clarity, delivery excellence, and team collaboration. The agency offers a fast-paced, growth-oriented environment where systems, efficiency, and high standards are key.The Role: Media Operations ManagerThis role exists to ensure smooth, efficient, and high-quality campaign delivery across a rapidly scaling UK media division. As Media Operations Manager, youll lead and refine operational workflows, manage resource planning, and oversee QA processes across multiple performance marketing pods. You will collaborate across client, delivery, and media teams to maintain delivery standards, improve systems, and enable scalability.Key ResponsibilitiesMinimum 5 years experience in digital media operations or campaign deliveryOversee end-to-end workflow across all campaign pods (Social + Google)Manage timelines, resourcing, workload balancing, and campaign delivery trackingLead quality assurance on all campaign builds, ad setups, and reporting outputsDevelop and maintain SOPs and delivery frameworks for scalability and efficiencyOwn Asana (or similar) for task tracking, dependencies, and team coordinationStandardise processes and best practices with Paid Performance and Client LeadsSupport tool integrations and automation initiatives (e.g., Prisma, Smartly, Datorama)Coach and support team members on operational excellence and QAProvide operational updates and insights to senior leadership and client stakeholdersAbout You5+ years of experience in digital marketing operations or media deliveryStrong grasp of performance media processes, QA, and campaign structuresProficient in delivery tools such as Asana, and familiar with platforms like Meta, Google, TikTok, and SmartlyProven ability to manage workflow, resourcing, and delivery across multiple teamsSystems-driven, process-oriented, and detail-focusedCollaborative communicator who thrives in cross-functional rolesComfortable working UK business hours from Cape TownExperience working with UK or international teams is an advantage
https://www.jobplacements.com/Jobs/M/Media-Operations-Manager-Digital-Agency-1250933-Job-Search-1-13-2026-8-21-58-AM.asp?sid=gumtree
3d
Job Placements
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In-house Claims ConsultantJoin a South African Financial Service Provider supporting complex medical claimsMedical Malpractice | Rosebank, Johannesburg | R15,000 gross per monthAbout Our ClientOur client is a South African financial services provider specialising in medical malpractice and healthcare-related claims. The business is known for its focused expertise in this niche area, a collaborative working environment, and a commitment to supporting clients through complex and sensitive legal matters.The Role: In-house Claims ConsultantThis role exists to support the existing claims team by assisting with day-to-day administrative duties and managing simpler medical malpractice matters. It offers hands-on exposure to medical negligence work and provides a solid foundation for growth within a specialised claims and legal environment.Key Responsibilities02 years relevant administrative or claims-related experience supporting case or file managementAssist the claims team with administrative and case management tasksSupport the handling of simpler medical malpractice claimsDraft and prepare basic legal documentation and correspondenceLiaise with internal team members to ensure claims are progressed efficientlyMaintain accurate and up-to-date records and case filesAbout You02 years of experience in an administrative, legal support, or claims-related roleStrong attention to detail and ability to manage documentation accuratelyGood written communication skills for drafting correspondenceAbility to work methodically and manage multiple tasksProfessional, reliable, and able to work effectively within a team
https://www.jobplacements.com/Jobs/I/In-house-Claims-Consultant-1250811-Job-Search-1-13-2026-6-12-07-AM.asp?sid=gumtree
3d
Job Placements
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Retail Store ManagerLead a specialist retail team in premium water purification solutionsFourways, Johannesburg | Market RelatedAbout Our ClientOur client is a well-known South African brand specialising in water purification and filtration solutions for homes and businesses. With a strong retail presence and a reputation for quality products and expert advice, the business is focused on delivering reliable, health-focused solutions to its customers. This role offers the opportunity to manage a specialist retail store within a stable and growing brand.The Role: Retail Store ManagerThe Retail Store Manager is responsible for the overall performance and day-to-day management of the Fourways store. The role focuses on driving sales, leading a small retail team, and ensuring customers receive knowledgeable and professional service aligned with the brands standards.Key Responsibilities35 years retail experience, with at least 12 years in a store management roleOversee daily store operations to ensure efficiency and complianceLead, motivate, and manage store staff to achieve sales and service targetsDrive sales performance through customer engagement and product knowledgeManage stock control, merchandising, and loss preventionEnsure excellent customer service and handle escalated queriesMaintain store presentation in line with brand guidelinesCompile basic reports and provide feedback to managementAbout You35 years retail experience, including 12 years in a management roleStrong leadership and people management skillsSales-driven with a customer-focused mindsetOrganised, responsible, and able to work independentlyOwn car and valid drivers license highly advantageous, or proven reliable transport to Fourways
https://www.jobplacements.com/Jobs/R/Retail-Store-Manager-1249731-Job-Search-1-9-2026-6-00-51-AM.asp?sid=gumtree
7d
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Join our clients luxury 4-5 star hotel team in Randburg! Were seeking an experienced Hotel Restaurant Manager with strong operational expertise & passion for guest service. 4+ yrs exp in 4.5-5 star hotel reqd. #Hiring #HotelJobs #RestaurantManager
https://www.jobplacements.com/Jobs/H/Hotel-Restaurant-Manager-1249924-Job-Search-1-12-2026-4-41-57-AM.asp?sid=gumtree
4d
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Account Manager / Pod Manager (Performance Media)Lead Performance Delivery Across Global Brands in a Fast-Growing Digital AgencyCape Town (Hybrid 4 days in-office) | R35 000 - R45 000 CTCAbout Our ClientThis rapidly scaling full-service digital agency is expanding its Cape Town-based team to support a growing portfolio of UK performance marketing clients. Known for its collaborative culture and structured delivery model, the agency combines strategic media buying with data-driven execution. As they grow, theyre looking for strong communicators who thrive in dynamic environments and want to help build something impactful.The Role: Account Manager / Pod Manager (Performance Media)This role acts as the central link between the South African delivery team and UK agency stakeholders. Youll lead a small performance pod (including campaign and junior campaign managers), overseeing workflow, performance reporting, timelines, and communication across a variety of digital campaigns. Your focus will be operational oversight, delivery excellence, and ensuring that all campaigns meet platform and performance standards.Key ResponsibilitiesBring 3-5 years experience in digital account management or campaign delivery within an agency settingOversee day-to-day campaign workflow across multiple brands and digital channelsManage internal delivery timelines, team responsibilities, and output qualityAct as the main point of contact for UK-based stakeholders, ensuring clear communication and expectation managementReview campaign reports and performance metrics; highlight issues and trends proactivelyLead and support a small team of campaign managers and junior campaign managersDrive process efficiency and uphold quality and performance standards across the podAbout You35 years experience in a digital agency environment with a focus on account or campaign managementDeep understanding of paid media platforms and campaign performance metricsStrong organisational and time management skills with a sharp eye for detailConfident communicator with experience managing client relationshipsComfortable working in fast-paced environments with shifting prioritiesCollaborative team player who leads with clarity, accountability, and empathyExperience managing or mentoring junior team members is a plus
https://www.jobplacements.com/Jobs/A/Account-Manager-Pod-Manager-Performance-Media-1251552-Job-Search-1-14-2026-8-16-35-AM.asp?sid=gumtree
2d
Job Placements
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Location: On-site – Melrose Arch, JohannesburgEmployment Type: Full-TimeIndustry: SaaS | Financial Services | Accounting | RegTechAbout the RoleWatersEdge Solutions is partnering with an innovative SaaS company to hire a smart, motivated Junior Accountant who is eager to grow in a high-performance, tech-driven finance team. This is a great opportunity for a young finance graduate to gain hands-on exposure to client billing, internal controls, and financial administration—while working at the intersection of fintech, ownership solutions, and automation.Key ResponsibilitiesCreate and issue client invoicesPerform internal checks and controls on outgoing paymentsSupport client purchase order (PO) processesAssist with audit deliverables and financial documentationMaintain and manage client contract filing systemsSupport with monthly support hour calculations, tax directive processes, and invoicingFollow up on outstanding accounts receivable and debtor managementWhat You’ll BringBachelor’s degree in Accounting, Financial Management, or a related fieldHigh attention to detail and a proactive, solutions-oriented mindsetStrong organisational and communication skillsAbility to learn quickly and work in a fast-paced environmentBasic proficiency with Excel and financial systemsNice to Havehttps://www.jobplacements.com/Jobs/J/Junior-Accountant-1252393-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
9h
Job Placements
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The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients’ products, processes, transactions, web services as well as general queries regarding their client’s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial culture and appreciate the manifestation of these initiatives within their service offering. Responsibilities:Manage flow of work items (Instructions, queries, requests)Resolve rejections via email or telephonicManage exceptions of internal and external stakeholderLog and resolve queries. Be able to give feedback on relevant queries as and when neededManage all inbound calls from IFA’s, their assistants, and administration officeWork collaboratively with IFA’s and all relevant stakeholdersSubmit, track, and give feedback on any instructions to Advisors and Advisor AssistantsMaintain agreed upon turnaround times on all administrative tasksAttend regular team meetingsUnderstand the changing servicing needs of AdvisorsBe able to build strong relationships with internal and external stakeholdersAlways be supportive in offering assistance to the brokers/broker assistants and able to train their assistants Requirements:Minimum 3 – 5 years relevant industry experienceA business focused degreeRPE/CFA/CFP will be advantageousMatric qualification having passed both core Mathematics and EnglishMinimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essentialExcellent understanding and navigation of our clients systemProficient in Microsoft Office PackageExcellent business writing skillsBusiness Afrikaans (reading, writing, and speaking) will be an advantage Competencies:The ability to build and maintain meaningful relationshipsDriven by resultsRecognise that the engine of career growth is driven by the individualAbility to analyse, interpret and assimilate information
https://www.jobplacements.com/Jobs/A/Advisor-Liaison-Consultant-Retail-Investments-09-m-1250180-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
4d
Job Placements
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