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Results for client service manager in "client service manager", Full-Time in Jobs in South Africa in South Africa
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The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients’ products, processes, transactions, web services as well as general queries regarding their client’s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial culture and appreciate the manifestation of these initiatives within their service offering. Responsibilities:Manage flow of work items (Instructions, queries, requests)Resolve rejections via email or telephonicManage exceptions of internal and external stakeholderLog and resolve queries. Be able to give feedback on relevant queries as and when neededManage all inbound calls from IFA’s, their assistants, and administration officeWork collaboratively with IFA’s and all relevant stakeholdersSubmit, track, and give feedback on any instructions to Advisors and Advisor AssistantsMaintain agreed upon turnaround times on all administrative tasksAttend regular team meetingsUnderstand the changing servicing needs of AdvisorsBe able to build strong relationships with internal and external stakeholdersAlways be supportive in offering assistance to the brokers/broker assistants and able to train their assistants Requirements:Minimum 3 – 5 years relevant industry experienceA business focused degreeRPE/CFA/CFP will be advantageousMatric qualification having passed both core Mathematics and EnglishMinimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essentialExcellent understanding and navigation of our clients systemProficient in Microsoft Office PackageExcellent business writing skillsBusiness Afrikaans (reading, writing, and speaking) will be an advantage Competencies:The ability to build and maintain meaningful relationshipsDriven by resultsRecognise that the engine of career growth is driven by the individualAbility to analyse, interpret and assimilate information
https://www.jobplacements.com/Jobs/A/Advisor-Liaison-Consultant-Retail-Investments-09-m-1250180-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
4d
Job Placements
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This group provides a range of financial solutions and services, including asset management, wealth management, insurance, and investments. The company aims to help clients build and manage their wealth by offering tailored financial products for individuals, businesses, and institutions. With a strong emphasis on integrity, client focus, and innovation, our client is widely recognized for its commitment to delivering value-driven, personalized financial solutions across South Africa. Our client values professional growth and often provides employees with training, certifications, and advancement opportunities, making it a great place for building a long-term career. Apply today
https://www.jobplacements.com/Jobs/I/IT-Auditor-1248025-Job-Search-01-04-2026-10-18-23-AM.asp?sid=gumtree
12d
Job Placements
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REQUIREMENTS:Matric,Proven experience in business development or sales within the construction, architectural, or luxury building finishes industryEstablished relationships with Architects, Designers, Contractors, and Developers (advantageous)Strong understanding of specification-driven sales and the project lifecycleExcellent communication and presentation skills, with confidence engaging professional clientsAbility to build and maintain long-term, high-value client relationshipsStrong organisational skills with the ability to manage multiple projects simultaneouslyExperience with CRM systems, pipeline management, and sales reportingCommercially astute with a results-driven mindset and ability to meet monthly targetsProfessional, well-presented, and aligned with a luxury brand environmentValid drivers license and willingness to travel to client meetings and site visitsClear criminal record DUTIES:Quote clients and process orders (telephonic, email, web, or walk-in clients)Business development work with professionals and end users to increase market share and specification on products.Conduct introduction of company to professionalsMaintain longer-term relationships with Industry ProfessionalsCreatively solve dilemmas.Coordinate the process until the service is concluded.Showroom salesCoordinate with logistics on deliveriesManage and coordinate all customer feedback and documentationCompile detailed specifications on product offerings Salary: R negotiable, plus commission and company car Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/L/Luxury-Ceramics-Business-Development-Rep-1252248-Job-Search-01-15-2026-10-43-05-AM.asp?sid=gumtree
20h
Job Placements
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About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Northern region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash handling. The successful candidate will drive reliable, secure, and cost-effective cash solutions, achieving regional financial targets and maintaining world-class service delivery. Key Responsibilities Include:Strategic & Financial Oversight: Manage the regional budget and P&L for cash operations, including capital expenditure on equipment. Define and track KPIs (e.g., cost-per-note processed) and lead cost optimisation initiatives.Operational Excellence: Establish and enforce standardised operating procedures (SOPs) across all sites. Oversee infrastructure and physical security, and serve as the regional escalation point for major operational and security incidents.Compliance, Risk & Security: Ensure full compliance with all relevant legislation, including Anti-Money Laundering (AML), Company policies, and industry standards (e.g., SARB, ROCC). Implement robust internal controls and manage internal/external audits.People Leadership: Manage, coach, and mentor Cash Managers, Supervisors, and operational staff. Oversee regional talent management, recruitment, retention, and ensure all personnel are fully trained and certified.Client Management: Focus on client retention by preventing contract loss due to poor service delivery. Conduct formal customer meetings and ensure all Customer SLAs are met monthly.Health and Safety: Actively participate in the design, review, and implementation of departmental safety plans, reporting and discussing all safety incidents. Minimum Requirements:Grade 12Minimum 5 years experience in a cash management environmentDrivers License and own reliable transportationSecurity Management qualification or equivalent qualifiationKnowledge of IZI SA Operational and HR Policy and Procedures is advantageous https://www.jobplacements.com/Jobs/R/Regional-Cash-Processing-Centre-CPC-Manager-1251798-Job-Search-1-15-2026-1-31-02-AM.asp?sid=gumtree
1d
Job Placements
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About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Kwa Zulu Natal region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash handling. The successful candidate will drive reliable, secure, and cost-effective cash solutions, achieving regional financial targets and maintaining world-class service delivery. Key Responsibilities Include:Strategic & Financial Oversight: Manage the regional budget and P&L for cash operations, including capital expenditure on equipment. Define and track KPIs (e.g., cost-per-note processed) and lead cost optimisation initiatives.Operational Excellence: Establish and enforce standardised operating procedures (SOPs) across all sites. Oversee infrastructure and physical security, and serve as the regional escalation point for major operational and security incidents.Compliance, Risk & Security: Ensure full compliance with all relevant legislation, including Anti-Money Laundering (AML), Company policies, and industry standards (e.g., SARB, ROCC). Implement robust internal controls and manage internal/external audits.People Leadership: Manage, coach, and mentor Cash Managers, Supervisors, and operational staff. Oversee regional talent management, recruitment, retention, and ensure all personnel are fully trained and certified.Client Management: Focus on client retention by preventing contract loss due to poor service delivery. Conduct formal customer meetings and ensure all Customer SLAs are met monthly.Health and Safety: Actively participate in the design, review, and implementation of departmental safety plans, reporting and discussing all safety incidents. Minimum Requirements:Grade 12Minimum 5 years experience in a cash management environmentDrivers License and own reliable transportationSecurity Management qualification or equivalent qualifiationKnowledge of IZI SA Operational and HR Policy and Procedures is advantageous https://www.jobplacements.com/Jobs/R/Regional-Cash-Processing-Centre-CPC-Manager-1251795-Job-Search-1-15-2026-1-23-43-AM.asp?sid=gumtree
1d
Job Placements
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This role supports the Personal Underwriting team by handling administrative tasks and maintaining client documentation. The ideal candidate will manage data entry, file organization, and assist with client communications. A strong focus on accuracy, confidentiality, and task prioritization is key to succeeding in this role. This position plays a vital role in helping the team operate smoothly and deliver efficient service to clients.Key ResponsibilitiesProvide daily administrative support to Personal UnderwritersPrepare and manage underwriting documentation and client filesMaintain up-to-date policy records with a high degree of accuracyCapture and update client data and underwriting informationAssist with managing inbound client queries and documentation follow-upsEnsure all administrative processes align with internal policies and service standardsOrganize digital and hard copy files for quick access and regulatory complianceSupport the underwriters in coordinating task deadlines and client interactionsMonitor outstanding documents and assist in obtaining necessary informationMaintain confidentiality and data protection standards at all timesLiaise with internal departments as required to ensure client service continuityAssist in general departmental administration as assignedKey AttributesExceptional attention to detailProactive and self-managedService-oriented with strong communication skillsReliable and organized multitaskerCollaborative team mindsetRequirementsMatric (Non-negotiable) Own vehicle and valid drivers licensePrevious administrative experience in a professional setting (insurance experience advantageous)Computer literacy with accurate data entry skillsKnowledge of the insurance industry or NQF Level 4 / RE5 certification (Advantageous) RemunerationMarket-related salary based on experience**Only shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/P/Personal-Underwriting-Assistant-1186030-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
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Company and Job Description: A dynamic and fast-paced organisation in the logistics sector is seeking a highly capable Debtors Controller to join its Finance team. This role is ideal for a detail-oriented, proactive individual with a strong service mindset and the ability to work effectively in a fast-paced, high-volume environment. The Debtors Controller will support the Debtors Manager in streamlining debtor processes across the group. The role focuses on monitoring debtor balances, ensuring adherence to credit and collection policies, and maintaining professional relationships with both internal and external stakeholders. Key Responsibilities: Provide reporting and operational support to the Debtors ManagerReview daily client and supplier remittance allocationsLiaise daily with clients regarding outstanding balances and receiptsEnsure daily, weekly, and monthly statements and reports are issued and followed upResolve and assist with client queriesReview daily bank reconciliations and share balances with internal stakeholdersManage client credit limits and payment terms in line with volume forecastsAssist with client limit insurance and related correspondence with banks and brokersCoordinate bi-monthly and annual audits with financial providersOversee intercompany recoveries and confirmationsLiaise with internal operations teams regarding volumes and paymentsProvide backup support to the Invoicing Team and Debtors ClerkAssist with loading payments and FOREX tradingManage and oversee AA managementPerform ad hoc finance-related tasks as requiredJob Experience and Skills Required:Grade 12/Matric with Mathematics and Accounting.Relevant tertiary qualification advantageous.At least 5 years experience in a similar debtors role (industry experience highly beneficial).Strong computer literacy, particularly in G-Suite and Microsoft OfficeExperience with Pastel Evolution and/or SAGE Intacct will be advantageous Apply now!
https://www.jobplacements.com/Jobs/D/Debtors-Controller-1248345-Job-Search-01-05-2026-10-13-34-AM.asp?sid=gumtree
4d
Job Placements
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Employer DescriptionThis is a custom and bespoke retail shopfitting, servicing the major national and international retail brands.Job DescriptionYour duties will encompass:Manage high-level client relationships, acting as the main point of contact between clients and the company.Ensure the company maintains its position as an approved supplier for key retail chain stores.Take and interpret client briefs, ensuring accurate communication and execution across various departments.Oversee project flow through design, production, and installation, ensuring seamless delivery.Develop and execute strategic account management plans to maintain and grow existing business.Conduct PR and networking activities to maintain and expand the companys market share.Identify opportunities for business growth and drive new client acquisition.Collaborate with internal teams, including design, production, and logistics, to meet client requirements.Keep abreast of industry trends and competitor activities to stay competitive in the market.QualificationsDiploma in Business Administration, Sales or relate field.https://www.jobplacements.com/Jobs/P/PAM-14970-Sales-Executive-Shopfitting--Germiston-1166857-Job-Search-1-16-2026-7-11-29-AM.asp?sid=gumtree
20h
Job Placements
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1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
2d
Job Placements
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Key Responsibilities:Handle the onboarding of new clients, as well as renewals and facility increases.Make sure all client documents meet compliance requirements (FICA & AML).Take responsibility for FICA sign-offsProcess payouts and track repayments, including high-volume daily transactions.Prepare settlement schedules and support the team with day-to-day operational tasks.Client Support (SMEs)Be a point of contact for SME clients with queries.Request and manage client paperwork needed for compliance.Monitor client limits, balances, and usage.Data & ReportingKeep client files and transaction records accurate and up to date.Assist with basic reporting for the Trade Finance team.Requirements:Proficient in Microsoft ExcelStrong attention to detail, analytical mindset, and ability to work under pressure.Excellent communication and client service skills.Willing to learn
https://www.jobplacements.com/Jobs/A/Administrator-1251094-Job-Search-01-13-2026-10-09-51-AM.asp?sid=gumtree
3d
Job Placements
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RequirementsMatric, with previous experience in an administrative or client-facing role (travel and tourism experience advantageous)Strong communication and customer service skillsGood organisational and time-management abilitiesComfortable working with online booking systems and websitesProficient in Microsoft Office and general computer systemsProfessional, friendly, and well-presentedReliable transport (own or public options, as long as you are on time) DUTIESHandle client interactions and enquiriesProcess and manage online bookings via the company websiteSchedule and confirm bookings with clientsGreet clients in a warm and professional mannerProvide general administrative and client supportAssist with basic invoicing and payment processingMaintain accurate filing systems (digital and manual)Support day-to-day office operations and administrative tasksLiaise with internal teams to ensure smooth arrangements Salary: R10,000 ctc, negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/A/Administrative-Assistant--Client-Liaison-Foreshor-1249985-Job-Search-01-09-2026-10-30-49-AM.asp?sid=gumtree
7d
Job Placements
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Key Responsibilities:Proactively engage with individuals and business clients to understand financial goals and introduce tailored solutions.Build and manage your own client portfolio through prospecting, networking, and referrals.Develop holistic strategies across investment, risk, retirement, and wealth creation in collaboration with internal experts.Conduct regular financial needs analyses and provide ongoing client support.Maintain high levels of service excellence and long-term client relationships. Minimum Requirements:Matric certificate (required).Own laptop, reliable vehicle and valid drivers licence (essential).Tertiary qualification preferred (e.g., BCom, LLB, or similar).Experience in sales, business development, or relationship management is advantageous.Fluent in English (Afrikaans is a plus).Why This Role?Competitive salary + performance-based incentives.Ongoing training, support, and real career growth.A high-energy team and a chance to make real impactPlease note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/S/Sales--Advisory-Executive-1252294-Job-Search-01-15-2026-22-06-53-PM.asp?sid=gumtree
5h
Job Placements
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BookkeeperJoin a fast-growing international accounting firm supporting UK clientsRemote | R22 000 to R25 000 per month About Our ClientA growing accounting firm providing full-service financial support to UK-based clients. This remote opportunity allows you to work directly with the UK office while developing your career in a professional and client-focused environment.The Role: BookkeeperThis is a key role supporting the UK office with end-to-end bookkeeping and payroll services. Youll be responsible for managing a portfolio of clients, ensuring accurate financial records, timely submissions to HMRC, and smooth payroll administration. The role requires a strong understanding of UK accounting practices and the ability to manage multiple tasks in a deadline-driven environment.Key ResponsibilitiesMinimum 5 years of bookkeeping experienceLiaise directly with a portfolio of clientsProcess cashbook entries and perform bank reconciliationsManage creditor processing and reconciliationsPost month-end journal entries and reconcile balance sheet accountsMaintain and manage fixed asset registers including depreciation and disposalsHandle intercompany accounting and reconciliationsPrepare monthly management accountsAdminister UK payroll and submit returns using Simple Pay or similarReconcile VAT and file returns with HMRCElectronically file annual accounts and confirmation statements with HMRCKeep internal workflow systems updatedAssist with other ad hoc finance-related tasksAbout YouMinimum 5 years of relevant bookkeeping experienceDiploma or degree in accountingProficient in MS Office (Excel, Word, Outlook, Teams)Experienced in Xero and Sage Business OnlineSkilled in payroll software, ideally Simple PayFamiliar with UK accounting regulations and HMRC filingBackground in an accounting firm, ideally with UK client experienceStrong communicator with excellent attention to detailOrganised, deadline-driven, and able to work under pressureProactive team player with strong problem-solving skills
https://www.jobplacements.com/Jobs/B/Bookkeeper-1249285-Job-Search-1-8-2026-4-14-05-AM.asp?sid=gumtree
8d
Job Placements
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