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Results for client service manager in "client service manager", Full-Time in Jobs in South Africa in South Africa
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Key ResponsibilitiesIdentify potential clients through various channels to generate new business.Conduct market research to identify opportunities and trends.Initiate contact with potential clients through calls, emails, and meetings.Build and maintain strong, lasting relationships with clients.Following up leads to converting them into sales opportunities.Tailor presentations and proposals to suit client needs.Prepare and process sales contracts accurately and efficiently.Collaborate with marketing teams to support campaigns and promotions.Provide excellent customer service and client support.Answer incoming calls and respond to general inquiries.Liaise with suppliers and service providers when needed.Create, issue, and manage quotes and invoices.Communicate effectively with clients regarding projects and services.Maintain an organized and up-to-date filing and document system.Coordinate schedules and appointments for staff and management.Manage company social media postings and updates.Oversee stock levels and manage tool inventory.Ensure the smooth day-to-day functioning of the office.Demonstrate strong communication, honesty, and reliability.Pay close attention to detail and maintain accuracy in all tasks.Work independently and manage time efficiently.Show assertiveness, initiative, and self-motivation.Earn commission by bringing in new business opportunities. Requirements:Matric certificate or equivalentExcellent verbal and written communication skillsProficiency in Microsoft Word, Excel, Outlook, and Accounting Software (e.g., QuickBooks)5 years of Administrative and Sales / Lead Generation experienceClear criminal recordWillingness to work overtime when neededOwn transport (advantageous)MUST BE a local resident (Parklands, Cape Town)
https://www.jobplacements.com/Jobs/S/Sales-and-Administrative-Coordinator-1233832-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
9h
Job Placements
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As a Tele-Sles Consultant, you will play a vital role in driving sales efforts by building strong relationships with potential and existing clients. You will be responsible for managing inbound inquiries, identifying sales opportunities, and converting leads into long-term clients.The ideal candidate will have a customer-centric mindset, excellent communication skills, and the ability to understand client needs and offer tailored solutions that align with the client services.Requirements:Experience: Previous experience in sales, preferably within the training, education, or safety industry.Sales Acumen: Proven ability to meet and exceed sales targets through proactive lead generation, effective sales techniques, and a deep understanding of customer needs.Communication Skills: Excellent verbal and written communication skillsCustomer Focused: A strong customer service orientation with a passion for building long-term relationships.Organizational Skills: Ability to manage multiple leads and projects simultaneously with strong attention to detail.Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systemsProblem-solvingTeam PlayerKey Responsibilities:Lead Generation & Qualification: Manage inbound leads, qualify prospects, and identify opportunities for upselling and cross-selling t training solutions.Sales Presentations: Effectively present our services to potential clients, providing them with relevant information, product offerings, Customer Relationship Management.Sales Administration: Prepare and send quotes, proposals, and contractsClient Needs Analysis: Assess clients requirements to recommend the most suitable training programsPipeline Management: Maintain and update the CRM systemCollaboration with Internal TeamsSales ReportingIf you are energetic, vibrant, with an outgoing personality and strong sales skills, we would love to hear from you.
https://www.jobplacements.com/Jobs/T/TeleSales-Consultant-Midrand-1234987-Job-Search-1-16-2026-4-35-29-AM.asp?sid=gumtree
9h
Job Placements
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Role PurposeA fantastic opportunity exists for a detail-oriented and motivated Legal Assistant to join a specialist Trust Management team. The successful candidate will support fee earners with the active administration, progression, and management of Trust matters. This role is ideal for someone studying towards a legal degree, eager to gain experience in a structured legal environment with international exposure.The position focuses on trust administration support, document preparation, client communication, and ensuring efficient workflow within the department—particularly related to clearing backlog work.Key Responsibilities· Prepare trust management documents (e.g. change of trustees, building insurance indemnities, Land Registry documents).· Prepare documents and covering letters, ready for client signature.· Coordinate document signing with clients via telephone, email and letter.· Arranging cheque requests relating to client refunds.· Deliver an exceptional client experience.Minimum RequirementsEducation· Legal Degree (LLB or equivalent) — Essential· Legal assistant/administration certifications advantageousExperience & Skills· At least three (1) years’ experience in a Legal Assistant or Client Services role.· Case management systems experience.· Work experience in a professional services firm.· Work UK hours and take UK Bank holidays.· Ability to work from home if required (min 20 meg fibre line)· Valid driver’s license.· Own transport.Attributes· Professional, mature, and client-service oriented· Proactive and eager to learn· Strong teamwork with the ability to work independentlyWhy This Role is Ideal· Opportunity to gain experience with international legal work· Exposure to trust management and estate structuring· Ideal for a candidate working towards their legal qualification· Potential for contract renewal depending on performance and department needs· Reliable, deadline-driven, and highly organised
https://www.jobplacements.com/Jobs/L/Legal-Assistant-1251310-Job-Search-01-14-2026-02-00-50-AM.asp?sid=gumtree
2d
Job Placements
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Requirements:MatricMinimum 5 years experience as a Sales Manager within the Guarding / Manned Security Services industryProven track record in new business development, contract negotiation, and client retentionStrong understanding of guarding services, site requirements, pricing models, and SLA managementExperience managing, mentoring, and driving performance of a sales teamExcellent communication, negotition, presentation, and relationship-building skillsAbility to operate at both strategic and hands-on levelsValid drivers licenceKey Responsibilities:Develop and execute sales strategies to grow guarding contracts and market shareIdentify, pursue, and secure new business opportunitiesManage key client relationships and ensure long-term contract retentionLead, coach, and performance-manage the sales team against targetsPrepare and present proposals, tenders, and pricing structuresMonitor market trends, competitor activity, and industry developmentsHow to apply:
https://www.jobplacements.com/Jobs/S/Sales-Manager-GuardingSecurity-1251493-Job-Search-01-14-2026-04-32-22-AM.asp?sid=gumtree
2d
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Business Development ManagerDrive new client acquisition and revenue growth for a global media and recruitment platformCape Town-based role | R35,000 per month | International education sectorAbout Our ClientOur client is a global platform serving the international education sector through media, events, and recruitment services. They offer a collaborative, fast-growing environment with opportunities for commercial impact, mentorship, and career progression.The Role: Business Development ManagerThis is a client-facing, target-driven role focused on generating new business and increasing revenue across the companys portfolio. You will be responsible for identifying new opportunities, developing consultative relationships, delivering proposals, and managing the full sales cycle through to closing. The role also involves attending industry events and working cross-functionally with internal teams to ensure a seamless client experience.Key ResponsibilitiesMinimum 2 years experience in business development or B2B salesIdentify and pursue new business opportunities across relevant sectorsManage the full sales cycle from prospecting through to deal closureBuild strong, consultative relationships with prospective clientsDeliver tailored proposals and confident presentationsMaintain accurate and up-to-date CRM recordsRepresent the business at events and networking opportunitiesWork closely with internal teams to ensure successful client onboarding and deliveryAbout You2+ years of experience in B2B sales or business developmentProven track record of managing full sales cycles and closing dealsStrong communicator with excellent presentation skillsCommercially motivated, target-driven, and proactiveInterest in or knowledge of the international education sector is a bonus but not essentia
https://www.jobplacements.com/Jobs/B/Business-Development-Manager-1250207-Job-Search-1-12-2026-5-01-40-AM.asp?sid=gumtree
4d
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Client Services & Operations Support OfficerAsset Loans & Vehicle Finance | Full-Time | Cape TownSummaryLooking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services environment. Key ResponsibilitiesClient Communication & CollectionsManage inbound and outbound communication with clients regarding asset loan and vehicle finance facilities.Conduct collections activities, including payment follow-ups, arrears management, and resolution of client queries.Maintain professional, compliant, and clear communication at all times.Identify and escalate delinquent accounts and potential risk issues where required.Maintain accurate records of all client interactions and collection activities.Operations & Administrative SupportProvide administrative support to the Vehicle Finance function, including:Vehicle licensing and registration coordinationMonitoring and administration of vehicle insuranceTracking and monitoring financed vehiclesAssisting with onboarding and ongoing administration of financed assetsEnsure all documentation is complete, accurate, and easily retrievable.Support internal reporting relating to collections, vehicle status, and operational metrics.Assist with ad hoc operational tasks and reporting as required.Contribute to continuous improvement of processes, controls, and overall client experience. Qualifications / RequirementsStrong client se
https://www.jobplacements.com/Jobs/C/Client-Services--Operations-Support-Officer-1252481-Job-Search-1-16-2026-6-38-14-AM.asp?sid=gumtree
9h
Job Placements
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Job Summary:To maintain and grow market share in respect of the corporate franchise, certain supermarket chains and independent client bases within the designated area.Minimum Qualifications:Grade 12At least 1-3 years sales experience with related productsValid SA drivers licenseOwn VehicleRoles and Responsibilities:Sales & Marketing - Increases sales and market share by:Actively canvassing and cold calling extensively by area on all potential customers as allocated on the Account Allocation Chart.Actively acquiring new and opposition supermarket/retail franchisees and growing the Market Share;Replacing equipment older than 5 years;Advising clients on and selling new value-adding products that could enhance their businesses.Obtains planned rollouts for the year from clients in the designated region, and targets new franchise stores through meetings, visits and cold calling for marketing and sales purposes.Negotiates pricing with clients within given parameters.Calls on between 10 15 customers per day (i.e. ±60 per week).Keeps the market share reports updated.Selling of all equipment & consumables to customers as per the budget.Visits customers Monday to Thursday, meets with the Branch Manager on Fridays for Sales management meetings.Project Management - Ensures that service is provided to new clients and that installations are done effectively and in accordance with the Installations Checklist:Checks that invoicing is done correctly from the sales order filled out by the Sales Executive and that the invoice, together with the Checklist, is competed.Checks and ensures that signed confirmation is received from the Service Manager and the customer representative that installation has been done effectively.Customer RelationsMaintains sound relations with existing clients by visiting and/or calling each at least 4 visits annually.Ensures that clients are satisfied with service provided, and reports problems to the relevant Service Manager and escalates to the Branch Manager if needed.Manages customer complaints and ensures effective resolution of issues to maintain sound customer relations.Reporting and FeedbackRegularly meets with the Branch Manager to discuss results and Sales Metrics. Does formal written report back to the Branch Manager by updating the minutes of every meeting at every meeting.Reports to the Branch Manager at the end of each week on events and activities of each day of the past week, which include clients visited, status of clients, a
https://www.jobplacements.com/Jobs/S/Sales-Executive-1249079-Job-Search-01-07-2026-04-30-34-AM.asp?sid=gumtree
9d
Job Placements
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Leading Brokerage based in Randburg is looking for an experience Administrator to support the Senior Financial Advisor in client support (phone/email), policy administration (endorsements, renewals, data updates), claims processing (logging, liaison, tracking), and compliance, requiring strong communication, organization, attention to detail, and problem-solving skills, often with specific qualifications (e.g., FAIS, RE5) for handling personal or commercial lines. Key ResponsibilitiesClient Service: Act as primary contact for clients via phone/email, resolving queries, processing changes (beneficiaries, cancellations), and managing renewals.Policy Management: Set up new policies, process endorsements/amendments, update client data, and ensure compliance with regulations.Claims Administration: Log new claims, appoint assessors, liaise with suppliers/insurers, process payments, and manage rejection negotiations.Data & Reporting: Maintain accurate client records, manage databases, prepare reports, and ensure data integrity.Compliance: Adhere to industry regulations (FAIS), internal policies, and quality standards (TCF). Essential Skills & Attributeshttps://www.jobplacements.com/Jobs/A/Administrator-1251038-Job-Search-1-13-2026-8-20-19-AM.asp?sid=gumtree
3d
Job Placements
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Duties include :Day-to day administration, customer service, relationship management, research, operational tasks, and internal advice services to Wealth Managers including:Research on advice-related issues to be utilised in client reports/record of advice.Upload client financial information onto the client relationship management software system and prepare scenarios to be used by Financial Planners in the preparation of written Records of Advice.Prepare analysis of client portfolio on behalf of Financial Planner in accordance with practice procedures and policies as well as client and advisor requirementsDraft Record of Advice documents for Financial Planners.Assist in managing the client review process for Financial Planners.Handle all top up/ad hoc investments and rebalances.Free up Wealth Managers time so that they can concentrate on what they do best (sitting in front of clients)Summary of responsibilities and details :Minutes of meetingsPreparation of meeting packsRisk Management record keeping - compliance and monitoring of all risk products offeredAnalysis on PortfoliosOperational and Regulatory ReportingTelephonic and email query resolutionAssistance with compliance officer visitsGeneral office management duties and/or administrative tasks that may be required from time to time (including personal administration for wealth managers)Updates and timeline management for client reviews -provide historical context to clients in relation to advice journeyFinancial market and fund research.Maintaining clients files and recordsWhere required, accompanying the Wealth Manager to meetings and draft feedback to be sent to clients timeously.Investment Planning and Estate Planning.Risk Planning.Follow the six step Financial Planning process.Prepare financial calculations for client portfolios where requiredPrepare risk calculations of shortfalls and provide solutions.Continuous research of the ongoing developments in risk and investment products.Undertake research of various investment and advice options for clients.Participation and completion of assigned projects.Adhere to all compliance in terms of FICA and FAIS regulations.Ongoing maintenance and development of professional knowledge, up-to-date, detailed knowledge of all aspects of financial planning, tax and legislation to satisfy the current industry and legislative requirements. Keep abreast of changes.Experience, Education and ExpertiseMatric is essentialMinimum of 2-3 years relevant experience within the wealth management / insurance industry is requiredQualification in the relevant field would be an advantage ie RE5 or simil
https://www.jobplacements.com/Jobs/P/Paraplanning-Assistant-1249244-Job-Search-01-07-2026-16-17-11-PM.asp?sid=gumtree
8d
Job Placements
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Leading Brokerage based in Randburg is looking for an experience Administrator to support the Senior Financial Advisor in client support (phone/email), policy administration (endorsements, renewals, data updates), claims processing (logging, liaison, tracking), and compliance, requiring strong communication, organization, attention to detail, and problem-solving skills, often with specific qualifications (e.g., FAIS, RE5) for handling personal or commercial lines. Key ResponsibilitiesClient Service: Act as primary contact for clients via phone/email, resolving queries, processing changes (beneficiaries, cancellations), and managing renewals.Policy Management: Set up new policies, process endorsements/amendments, update client data, and ensure compliance with regulations.Claims Administration: Log new claims, appoint assessors, liaise with suppliers/insurers, process payments, and manage rejection negotiations.Data & Reporting: Maintain accurate client records, manage databases, prepare reports, and ensure data integrity.Compliance: Adhere to industry regulations (FAIS), internal policies, and quality standards (TCF).https://www.jobplacements.com/Jobs/A/Administrator-1251035-Job-Search-1-13-2026-8-13-03-AM.asp?sid=gumtree
3d
Job Placements
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Our client operates within the short-term insurance industry, offering tailored solutions across personal and commercial lines. They are known for their client-centric service, regulatory compliance, and strong underwriting support.The Domestic Underwriter will be responsible for issuing and managing personal lines policies in accordance with internal guidelines and industry regulations. The role involves risk assessment, determining coverage and premiums, and building lasting client relationships. Service excellence, portfolio management, and policy accuracy are key aspects of this position.Key ResponsibilitiesIssue and manage policies, endorsements, and renewals according to company guidelinesEvaluate and determine policy coverage, terms, conditions, and premiumsProvide expert underwriting advice to clients and brokersMaintain strong professional relationships with clients to ensure retentionEnsure full compliance with regulatory standards and internal policiesAccurately document underwriting decisions and maintain updated recordsRespond promptly to client queries and service requestsMonitor portfolio performance and flag potential risk areasWork closely with claims, accounts, and sales teams for cohesive service deliveryEnsure systems are updated accurately and in a timely mannerKey AttributesHigh attention to detailStrong verbal and written communication skillsClient-focused with a service-oriented mindsetAble to work independently and under pressureOrganised and efficient with excellent time managementRequirements - Non-NegotiableMatric qualificationNQF Level 4 / RE5 certificationFAIS compliantMinimum 3 years experience in the short-term insurance industry, specifically personal linesComputer literacyValid drivers license and own transportRemunerationMarket-related salary based on experience**Only shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/D/Domestic-Underwriter-1252577-Job-Search-01-16-2026-04-14-01-AM.asp?sid=gumtree
9h
Job Placements
1
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Leading Brokerage based in Randburg is looking for an experience Administrator to support the Senior Financial Advisor in client support (phone/email), policy administration (endorsements, renewals, data updates), claims processing (logging, liaison, tracking), and compliance, requiring strong communication, organization, attention to detail, and problem-solving skills, often with specific qualifications (e.g., FAIS, RE5) for handling personal or commercial lines. Key ResponsibilitiesClient Service: Act as primary contact for clients via phone/email, resolving queries, processing changes (beneficiaries, cancellations), and managing renewals.Policy Management: Set up new policies, process endorsements/amendments, update client data, and ensure compliance with regulations.Claims Administration: Log new claims, appoint assessors, liaise with suppliers/insurers, process payments, and manage rejection negotiations.Data & Reporting: Maintain accurate client records, manage databases, prepare reports, and ensure data integrity.Compliance: Adhere to industry regulations (FAIS), internal policies, and quality standards (TCF). Essential Skills & Attributeshttps://www.jobplacements.com/Jobs/R/RE5-FAIS-Administrator-1251037-Job-Search-1-13-2026-8-18-36-AM.asp?sid=gumtree
3d
Job Placements
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Senior Sales & Operations ConsultantLocation: Cape Town (CPT)Salary: R25,000 CTCOverviewAn established services business is seeking a Senior Sales & Operations Consultant to manage client bookings from quotation through to successful service delivery. This role requires a highly organised individual who can balance client-facing responsibilities with operational coordination, ensuring accuracy, service excellence, and smooth execution of complex bookings.Key ResponsibilitiesManage end-to-end bookings, ensuring all services are accurately captured and executedHandle telephonic and email booking requests with speed and precisionPrepare and issue quotes within agreed turnaround timesMaintain accurate records of all client communication and bookingsCoordinate with operational teams, drivers, and guides to ensure seamless deliveryPrepare detailed operational documents with clear instructions for service deliveryEnsure pre-payments are received where applicableManage changes to bookings and communicate updates to relevant teamsParticipate in a rotating standby roster, including after-hours, weekends, and public holidaysMinimum Requirements510 years consulting experience within the tourism, transport, or service industryStrong verbal and written communication skills in EnglishHigh level of computer literacyProfessional telephonic and written communication skillsValid Code B drivers licenceOwn reliable transportAdvantageousTertiary qualification in Tourism, Operations, or a related fieldSales and client service experienceGuiding or on-the-ground operational experienceKey Skills & AttributesExcellent organisational and time-management skillsStrong attention to detailAbility to multitask and work accurately under pressureClient-focused mindsetStrong problem-solving abilityConfident interpersonal and coordination skills
https://www.jobplacements.com/Jobs/S/Senior-Sales--Operations-Consultant-1251314-Job-Search-1-14-2026-5-56-23-AM.asp?sid=gumtree
2d
Job Placements
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