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Results for software developer in "software developer", Full-Time in Jobs in Cape Town in Cape Town
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-01-06-2026-10-01-10-AM.asp?sid=gumtree
8d
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About Us: Our client, is a well-established logistics company based in Cape Town, Northern Suburbs. They specialize in providing efficient transportation and distribution services to their clients, ensuring their satisfaction and trust in their services.Job Description: Our client in the logistics industry is currently seeking experienced and detail-oriented Logistics Controllers/Coordinators to join our operations team. The successful candidates will be responsible for coordinating and monitoring logistics activities to ensure timely and efficient delivery of goods. This role requires both a graduate-level education and relevant experience in logistics coordination. Responsibilities:Coordinate and monitor logistics operations, including transportation, warehousing, and distribution.Plan and schedule shipments and deliveries to meet customer requirements and deadlines.Liaise with suppliers, carriers, and other stakeholders to ensure timely pickup and delivery of goods.Track and monitor the movement of goods throughout the supply chain.Resolve logistical issues and address any delays or disruptions in transportation or delivery.Communicate with customers regarding shipment status and delivery schedules.Ensure compliance with safety regulations and company policies and procedures.Analyze logistics data and performance metrics to identify opportunities for improvement.Coordinate with other departments, such as sales and customer service, to ensure alignment of goals and objectives.Provide support and assistance to the operations manager as needed. Requirements:Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field.Proven experience in logistics coordination or a similar role, with a minimum of 3 years of relevant experience.Strong organizational and time management skills.Excellent communication and interpersonal skills.Ability to work well under pressure and multitask effectively.Proficiency in MS Office applications (Word, Excel, Outlook).Experience with logistics software and ERP systems (e.g., SAP, Oracle) is preferred.Thorough understanding of logistics operations and supply chain management principles.Experience in the logistics or transportation industry is preferred. Benefits:Opportunities for professional development and career advancement.Dynamic and collaborative work environment.Convenient location in Cape Town, Northern Suburbs. How to Apply:
https://www.jobplacements.com/Jobs/L/Logistics-Controller-1247869-Job-Search-12-30-2025-02-00-15-AM.asp?sid=gumtree
15d
Job Placements
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Job Title: Logistics Controller – Transport & Logistics SectorLocation: Durbanville, Western Cape About the RoleQetello, a specialist recruitment agency, is recruiting on behalf of our client in the transport and logistics industry for an experienced and proactive Logistics Controller to join their high-performance operations team based in Durbanville.This role is critical in driving efficiency, optimising supply chain operations, and ensuring cost-effective and compliant logistics processes. The successful candidate will bring a strong analytical mindset, a hands-on approach to operations, and a passion for continuous improvement in a fast-paced environment.Requirements:Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field.Proven experience in logistics coordination or a similar role, with a minimum of 3 years of relevant experience.Strong organizational and time management skills.Excellent communication and interpersonal skills.Ability to work well under pressure and multitask effectively.Proficiency in MS Office applications (Word, Excel, Outlook).Experience with logistics software and ERP systems (e.g., SAP, Oracle) is preferred.Thorough understanding of logistics operations and supply chain management principles.Experience in the logistics or transportation industry is preferred. Key ResponsibilitiesLogistics Planning & CoordinationDevelop and implement logistics strategies and operational plansCoordinate with internal departments and external stakeholders to align goalsEnsure optimal routing, warehousing, and distributionCost ManagementMonitor transport, inventory, and warehousing costsIdentify cost-saving opportunities and streamline processesSupport profitability through efficiencyInventory & Stock ControlOversee accurate inventory tracking and managementReduce excess inventory, obsolescence, and stockoutsImplement industry best practices in stock controlSupply Chain OptimisationEvaluate supply chain performance and order fulfilmentCollaborate with suppliers to improve delivery timelines and reliabilityReduce lead times and enhance supplier performanceRegulatory ComplianceEnsure logistics activities comply with transportation, customs, and trade regulationsStay updated with changes in legal and compliance requirementsImplement and monitor compliance frameworksPerformance MonitoringDefine and track key performance indicators (KPIs)Analyse metrics and trends to drive continuous
https://www.jobplacements.com/Jobs/L/Logistics-Controller-Durbanville-1247923-Job-Search-12-31-2025-02-00-14-AM.asp?sid=gumtree
14d
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We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment.Requirements:Higher professional educationAbility to building strong relationships with others and desire to work in a team environmentKnowledge of databases and IT systems2-4 years of work experienceUnderstanding Finance is a plusFluent in EnglishPro-active worker, hands on mentalityWorks well in changing environmentExcellent analytical and abstract reasoning skillsOrganized and structure way of workingBeing able to communicate with all levels in the organizationImprovement focussedSystematic / eye for detailGood sense of humourEager to learn and develop
https://www.jobplacements.com/Jobs/S/Service-Desk-Agent-1247081-Job-Search-12-16-2025-02-00-15-AM.asp?sid=gumtree
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