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Account Manager

5 months ago371 views
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General Details
Location:
Bo-Kaap, Cape Town
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • Build and maintain strong, long-term relationships with clients
  • Understand client goals and align IT services to support their success
  • Identify and pursue new business opportunities within existing and new accounts
  • Oversee service delivery, ensuring performance meets expectations
  • Act as a communication hub between clients and technical teams
  • Manage contracts, renewals, and negotiations
  • Monitor service metrics, resolve issues, and provide strategic input

Skills & Qualifications:
  • Minimum 5 years experience in ICT sales, customer service, or account management
  • Proven ability to manage client relationships and deliver on service commitments
  • Strong communication and problem-solving skills in high-pressure environments
  • Familiarity with CRM systems and service performance tracking tools
  • ITIL certification (required) for service management best practices
  • PMP certification (preferred) for project oversight and delivery coordination

https://www.executiveplacements.com/Jobs/A/Account-Manager-1195984-Job-Search-06-19-2025-16-10-53-PM.asp?sid=gumtree
Id Subtitle 1327369578
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Executive Placements
Selling for 10+ months
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