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As a Product Specialist, you will bridge the gap between software development and end-users, turning complex technical concepts into clear, user-friendly documentation and visual assets. From writing technical guides to designing intuitive UI elements, your work will ensure every feature we release is accompanied by world-class support materials.Role Description / ResponsibilitiesYou will be the go-to expert for product knowledge, impacting both internal teams and customers throughout the product lifecycle:Creating High-Impact Documentation: Collaborate with development and training teams to produce clear, concise help materials, feature overviews, rollout instructions, and how-to guides.Visual Storytelling & Design: Develop infographics, videos, and images that simplify complex ideas. Support UX initiatives by designing application icons and web graphics aligned with the product brand.Knowledge Transfer: Train internal staff and ensure teams are up-to-date with new product features and updates.Continuous Improvement: Regularly review and revise content to keep it aligned with evolving products.Cross-Functional Collaboration: Participate in stand-ups and documentation reviews, working with Scrum Managers and Business Analysts to capture and address documentation needs.Requirements / SkillsExceptional writing skills with the ability to simplify complex technical conceptsDesign proficiency using tools such as Adobe Photoshop, Affinity, or similar; strong UX/UI awarenessFamiliarity with documentation platforms (Google Workspace), web publishing tools (WordPress), and AI-assisted content creationMultimedia content creation skills, including video
https://www.jobplacements.com/Jobs/P/Product-Specialist--Software-Tech--RemoteFlexibl-1276349-Job-Search-3-30-2026-7-03-10-AM.asp?sid=gumtree
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Key Responsibilities:Serve as the senior escalation point for complex technical incidents across endpoints, identity and access management, VPN/ZTNA, network routing, and cloud-connected services.Lead automation initiatives to reduce repetitive service desk tickets and improve operational efficiency, leveraging tools, such as Intune, PowerShell, Autopilot, and workflow automation platforms.Manage and enhance secure access controls through Microsoft Entra ID, conditional access policies, and Microsoft 365 security configurations, to ensure strong identity and device protection.Support hybrid network environments, including design, troubleshooting, and optimisation of Azure hub-and-spoke architectures and FortiGate VPN/ZTNA connectivity.Resolve escalated security incidents, including suspected account compromise, MFA-related anomalies, and email quarantine or security escalations.Provide technical leadership during incidents and outages, responding effectively under pressure and guiding teams toward rapid resolution.Drive operational improvements by developing runbooks, improving support processes, and implementing automation strategies that enable faster resolution by L1 and triage teams.Job Experience and Skills Required:5+ years experience in IT operations / support with at least 2-3 years in a senior capacity Strong Azure and Entra ID skills, including hybrid identity, role-based access control, and conditional Access policies Solid knowledge of endpoint management with Intune and Autopilot for both Windows and macOS devicesHands-on troubleshooting experience with FortiGate VPN/ZTNA and general networking (routing, DNS, Wifi, and Vlans)Proficiency with PowerShell scripting or similar tools for automation and bulk actions Working knowledge of Microsoft 365 E5 Stack (Defender for Endpoint, Purview, and Compliance tools - advantageous)Apply now!
https://www.jobplacements.com/Jobs/J/Jnr-to-Intermediate-Helpdesk-1276399-Job-Search-03-30-2026-04-15-57-AM.asp?sid=gumtree
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Key Responsibilities Act as a cyber security advisor to clients, providing strategic guidance across governance, risk, compliance, and owning the security programme. Translate technical security issues, risks, and incidents into clear business language for leadership, management, and client stakeholders. Lead or support cyber risk assessments, gap assessments, internal audits, and remediation planning against recognised frameworks and standards. Maintain and improve security governance documentation, including policies, procedures, risk registers, and compliance-related records. Support clients with ISO 27001, privacy, and broader regulatory compliance activities, including audit preparation and ongoing control improvement. Coordinate incident response activities from a consulting perspective, guiding communication, escalation, stakeholder alignment, and post-incident review. Prepare and present client-facing reports, dashboards, and cyber maturity assessments with clear, actionable recommendations. Work closely with internal consulting, infrastructure, and SOC teams to guide security best practice and help drive successful project outcomes. Skills & Experience Mandatory Experience 2+ years of experience in cybersecurity, information security, GRC, compliance, or related advisory roles, or Experience working with clients in a consulting, advisory, or customer-facing capacity. Experience supporting ISMS implementation, risk management, internal audits, or compliance programmes. Experience producing professional reports, presenting to stakeholders, and translating technical issues into business impact. Ability to interpret security findings and express them clearly in business terms. Sound judgement and a practical, risk-based approach to problem-solving. Foundational understanding of cloud security, infrastructure, endpoint security, Microsoft 365 security concepts, and managed security services. Ability to work independently while also collaborating effectively with Infrastructure, SOC, and consulting teams. Desirable Experience Experience in managed security services, vCISO engagements, or compliance-driven consulting. Familiarity with GRC platforms, awareness platforms, Microsoft 365 security and compliance features, and SIEM/EDR concepts. Exposure to regulated environments and external certification or assurance audits. Experience supporting phishing awareness, policy uplift, and security culture initiatives. Personal Attributes Professional an
https://www.jobplacements.com/Jobs/C/Cyber-Security-Consultant-1276157-Job-Search-03-27-2026-10-27-55-AM.asp?sid=gumtree
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