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Product Specialist | Software, Tech | Remote/Flexi

4 days ago39 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description

As a Product Specialist, you will bridge the gap between software development and end-users, turning complex technical concepts into clear, user-friendly documentation and visual assets. From writing technical guides to designing intuitive UI elements, your work will ensure every feature we release is accompanied by world-class support materials.

Role Description / Responsibilities

You will be the go-to expert for product knowledge, impacting both internal teams and customers throughout the product lifecycle:

  • Creating High-Impact Documentation: Collaborate with development and training teams to produce clear, concise help materials, feature overviews, rollout instructions, and "how-to" guides.
  • Visual Storytelling & Design: Develop infographics, videos, and images that simplify complex ideas. Support UX initiatives by designing application icons and web graphics aligned with the product brand.
  • Knowledge Transfer: Train internal staff and ensure teams are up-to-date with new product features and updates.
  • Continuous Improvement: Regularly review and revise content to keep it aligned with evolving products.
  • Cross-Functional Collaboration: Participate in stand-ups and documentation reviews, working with Scrum Managers and Business Analysts to capture and address documentation needs.

Requirements / Skills

  • Exceptional writing skills with the ability to simplify complex technical concepts
  • Design proficiency using tools such as Adobe Photoshop, Affinity, or similar; strong UX/UI awareness
  • Familiarity with documentation platforms (Google Workspace), web publishing tools (WordPress), and AI-assisted content creation
  • Multimedia content creation skills, including video
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