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Results for technical services manager in "technical services manager", Full-Time in Jobs in South Africa in South Africa
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KEY PERFORMANCE AREASBusiness DevelopmentMaintain the brand reputation and business ethos in a professional manner at all times.Call on an average of ten (10) clients per day, ensuring that a weekly call report is completed and submitted to the Sales Manager.Complete a client call planner, to be repeated on a 46 week cycle.Adhere to the technical calendar provided, which schedules installations, maintenance, and breakdown calls.Customer Relationship ManagementComplete written service reports where required, discuss these with relevant stakeholders, and submit copies to the Sales Manager.Ensure staff training is conducted for all clients and that all related administration is fully completed (e.g. Training Registers, Training Certificates).Build and maintain strong relationships with all key contacts within the client portfolio (e.g. Buyer, General Manager, Chef, Contract or Area Manager).Always provide prompt service and professional assistance.Assist with customer deliveries in unforeseen circumstances.Advise clients on the most suitable products and their efficient usage.Perform technical installations, programming, repairs, and maintenance of:Electronic chemical dosing equipmentCommercial laundry machinesCommercial dishwashers, glass washers, and crate washersInstall soap dispensers, chemical dosing systems, and other company offerings for kitchen, laundry, food processing, and housekeeping divisions.Demonstrate the companys consultative sales approach, using hands-on service to enhance customer value.Provide after-hours emergency service coverage to appreciative customers.Strengthen relationships through innovative products, sales demonstrations, regular servicing, and ongoing training.Develop a strong understanding of customer operations and provide tailored cleaning and sanitation solutions.Communication and FeedbackAttend and actively participate in all sales meetings.Communicate information on competitor products, key account developments, and relevant field activity insights to the Sales Manager.Submit weekly sales and technical reports to the Sales Manager.Adhere strictly to Company Data and Communication Policies.Use prescribed templates wh
https://www.jobplacements.com/Jobs/S/Service-Technician-1269113-Job-Search-03-05-2026-22-38-33-PM.asp?sid=gumtree
1h
Job Placements
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What Youll Be DoingPreparing accurate quotations for refrigeration systems, cabinets, insulated panels, labour, and logisticsManaging pricing and quote requests for the sales team, ensuring fast turnaround timesReviewing technical drawings and compiling detailed cost estimatesCreating Sales Orders, Purchase Orders, and Variation Orders and coordinating handover to the factoryLiaising with internal stakeholders, suppliers, and the factory to ensure timelines and delivery commitments are metSupporting project and service managers with estimation and administrative coordinationFollowing up on supplier orders and assisting with logistics where requiredMaintaining project documentation and filesWhat Were Looking ForExperience in estimating, quoting, or technical administration within refrigeration, HVAC, construction, or engineering environmentsStrong technical aptitude and the ability to interpret drawings and specificationsProficiency in Microsoft Office (essential)Syspro experience (advantageous)AutoCAD exposure and refrigeration system knowledge (advantageous)Highly organised, detail-oriented, and able to manage multiple prioritiesStrong communicator who works well across sales, projects, suppliers, and factory teamsWhy This RoleKey support role within a specialist refrigeration and insulated structures businessExposure to both commercial quoting and project executionStable, long-term opportunity with room to grow technically and professionallyCollaborative environment working closely with sales and project leadershipIdeal Candidate ProfileYou may currently be working as an Estimator, Junior Quantity Surveyor, Technical Administrator, Project Administrator, or Sales Support Estimator within a refrigeration, HVAC, or technical services environment.
https://www.jobplacements.com/Jobs/R/Refrigeration-Estimator--Administrator-1260969-Job-Search-02-10-2026-04-23-28-AM.asp?sid=gumtree
3d
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Note: This role is with Matriarch Asset Managers, a Fedgroup Partner Company.O&M Coordinator (Solar) About UsMatriarch is a specialist energy asset and utilities management partner, delivering advanced Solar O&M and tailored Utilities Management solutions. Through disciplined execution, IoT-enabled insight, and operational excellence, we optimise asset performance while safeguarding SLA compliance and long-term client value.PurposeThe O&M Coordinator serves as the central coordination hub within the O&M function, ensuring disciplined information flow, accurate ticket routing, and structured work allocation. Acting as the operational traffic controller between Asset Managers, Technical teams, Service Desk, and specialist resources, this role protects SLA performance by ensuring that issues are prioritised correctly, routed efficiently, and closed out effectively. This is a high-impact operational coordination role requiring strong systems thinking, structure, and the ability to perform under pressure.Key ResponsibilitiesTicket Governance & Information ControlOwn and manage the O&M ticketing system to ensure data integrity and operational transparency.Implement and enforce ticket conventions, classification standards, and data quality controls.Categorise and prioritise tickets in line with SLA requirements and defined response matrices.Ensure adequate and accurate information is captured to brief stakeholders and technical teams effectively.Monitor the full ticket lifecycle and drive closure efficiency.Work Allocation & RoutingRefine, implement, and adhere to structured workflow routing matrices.Allocate work to appropriate technical resources based on priority, capacity, skillset, and regional requirements.Ensure alignment between Asset Managers, Service Desk, and Technical teams to minimise bottlenecks.Balance workload distribution to protect SLA compliance and technician utilisation.SLA Monitoring & Operational ReportingMonitor response times, escalation triggers, and SLA exposure across active tickets.Track RMA workflows and ensure timely progression through required stages.Maintain clear operational reporting and real-time visibility of ticket status.Proactively escalate risks, delays, or systemic workflow issues to relevant managers.Qualifications & ExperienceProject management experience or formal project management training.Proficiency in Excel and experience with platforms such as Xero, Fre
https://www.jobplacements.com/Jobs/O/OM-Coordinator-Solar-1268899-Job-Search-3-5-2026-7-57-52-AM.asp?sid=gumtree
12h
Job Placements
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-03-05-2026-00-00-00-AM.asp?sid=gumtree
11h
Job Placements
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The CompanyOur client is a reliable resource in the Germiston region, providing high-quality industrial tools and safety gear to major manufacturing sectors. They serve large-scale industrial buyers and commercial engineers who rely on accurate, fast technical support to keep their daily operations running without delay. Their strong position in the market is built on a straightforward, customer-first approach, delivering practical knowledge and zero friction in the complex buying process.What Youll Be DoingCoordinate closely with the sales staff to manage post-sale follow-ups and ensure client expectations are consistently met.Track and manage the daily workflow of all customer orders from initial placement through to final delivery.Resolve all complex customer queries regarding specific technical capacities and current supply availability.Build strong, repeat business relationships with key accounts through proactive communication and reliable technical advice.Maintain a high level of technical understanding regarding the latest industrial fabrication trends and tools.Experience & QualificationsA minimum of 5 years of proven experience preferably within the welding and industrial sector.A working knowledge of MIG, TIG, and MMA machinery and associated industrial supplies.A proven track record in a senior internal sales or dedicated client support management role.Clear speaking and writing skills to handle high-pressure peak periods and solve stock shortages.A reliable daily commute to the fast-paced Germiston office and warehouse space.This exclusive opportunity is managed by TRP. This role offers a dedicated support professional the chance to build a highly rewarding career with a leading authority in the industrial supply sector.
https://www.jobplacements.com/Jobs/C/Customer-Service-Manager-1266314-Job-Search-02-26-2026-00-00-00-AM.asp?sid=gumtree
7d
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JOB PURPOSEThe Dealmaker is responsible for evaluating and presenting funding applications, structuring viable transactions, and ensuring that approved deals contribute to business unit objectives and broader industry development goals. The role includes conducting financial, technical and/or marketing due diligence, identifying and mitigating risks, and managing transactions through to first disbursement.MINIMUM REQUIREMENTSQualificationsRelevant commercial or technical Honours degree (minimum requirement).Knowledge & Experience58 years related experience, including 23 years in transaction assessment and deal closing (managing approved deals through to first drawdown).Competency declared in at least two due diligence disciplines (Marketing, Technical or Financial).Strong grounding in at least one due diligence discipline.Experience in interpreting financial statements.Sector-specific knowledge advantageous.Knowledge of development finance or structured financial products advantageous.TECHNICAL & FUNCTIONAL COMPETENCIESStrong financial acumenRisk identification and mitigationInvestment and portfolio managementStakeholder management and customer focusReport writing skillsPlanning and organisational skillsBEHAVIOURAL COMPETENCIESEffective presentation and communication skillsStrong negotiation capabilityRelationship building and networking skillsPersuasion and influencing abilityKEY RESPONSIBILITIESFinancial & Transaction ManagementEvaluate and structure transactions using appropriate financing instruments.Conduct financial, technical and/or marketing due diligence and investigations.Design and negotiate financial, legal, EHS and other relevant transaction terms with clients.Identify, assess and mitigate transaction risks.Optimise deals to ensure alignment with strategic and industry development objectives.Manage approved deals through to first disbursement, including oversight of legal agreements.Prepare and submit basic assessments and comprehensive credit proposals in line with funding requirements.Ensure accurate and compliant client data management.Stakeholder & Client EngagementBuild and maintain meaningful relationships with enquirers, applicants and portfolio clients.Collaborate effectively with internal teams and cross-functional departments to meet transaction process requirements.Maintain high levels of service delivery and clear communication to ensure client service excellence.Represent and promote the unit externally where required.Learning, Leadership & GrowthDrive personal development to en
https://www.jobplacements.com/Jobs/D/Dealmaker-1267270-Job-Search-03-02-2026-00-00-00-AM.asp?sid=gumtree
3d
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Key Responsibilities:Develop and maintain detailed Standard Operating Procedures for all building systemsDraft and manage technical scopes of work for contractors and service providersMaintain digital records of drawings, manuals, compliance certificates, and technical documentationBuild and manage a preventative maintenance master schedule across the full property portfolio
https://www.jobplacements.com/Jobs/I/Infrastructure-Lead-1262339-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
7d
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Job & Company Description:A leading organisation specialising in technical and industrial solutions is seeking driven Customer Support Agent to join their expanding support division. This role is central to ensuring seamless customer interactions by managing enquiries, processing orders, and providing Level 1 (L1) troubleshooting assistance across various channels.You will be responsible for offering accurate and efficient support while maintaining high standards of professionalism, service delivery, and operational excellence. This is an excellent opportunity for individuals who enjoy problemâ??solving, have strong communication skills, and want to grow within a structured technical support environment.Education:NQF Level 4 or equivalent qualification in Electrical, Mechatronics, or a related technical field.Job Experience & Skills Required:Minimum 2 years experience in a customer support or service desk role.Strong verbal and written communication skills.Ability to multitask, prioritise, and perform under pressure in a fastâ??paced environment.Working knowledge of ERP systems and Workspace tools.Experience in a technical or industrial environment.Ability to perform Level 1 troubleshooting and escalate issues appropriately.Proficiency in managing customer interactions via calls, emails, and other communication platforms.Accuracy in order processing and maintaining detailed customer records.Adherence to service level agreements and quality standards.Beneficial Requirements:Exposure to sales order processing systems.Strong problemâ??solving and conflict resolution abilities.Apply Now!For more engineering and technical jobs, please visit:
https://www.jobplacements.com/Jobs/C/Customer-Support-Agent-1268973-Job-Search-03-05-2026-10-30-26-AM.asp?sid=gumtree
2h
Job Placements
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Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.CORE PURPOSE OF JOBTo facilitate teaching and research of Zoology under- and post graduate students and staff within the Zoology Department, by managing the technical aspects of the department including equipment, vehicles, boats, and animal husbandry.KEY PERFORMANCE AREASProvide technical and mechanical assistance to the Department with the operating, maintenance and servicing of equipment, and manufacturing or purchasing parts for equipment if not available.Provide technical assistance to students and staff by designing and setting up experimental systems and equipment for terrestrial and aquatic projects.Required to design and manufacture specific or specialized equipment for laboratory and field research.Manage the maintenance and servicing of equipment regularly and, if faulty, order/obtain quotes for repairs or new installation of equipment on the financial ITS system.Manage the liaison with external contractors and other service providers of the Zoology Department.Manage the maintenance of boats and vehicles in the Zoology Department to comply with safety and operational standards.Provide skippering of research vessels on estuaries and in the marine environment and maintain vessel accreditation and seaworthiness.Manage research aquarium and maintain animal husbandry and animal ethics standards for marine and terrestrial projects.Oversee fieldwork support for student projects and excursions.Manage safety, health and environmental compliance in all areas of responsibilities of the Zoology Department for compliance with the Occupational Health and Safety Act of SA.Monitor and control the expenditure, operating, and capital budgets of the laboratory and field equipment of the Department.Management of technical and laboratory assistant staff to ensure effective teamwork in accordance with Departmental requirements and functionality.Perform purchasing to meet operational needs in accordance with University policies and procedures.Doing standby duty, and being contactable 24 hours, for breakdowns and malfunctioning equipment.https://www.jobplacements.com/Jobs/S/Senior-Laboratory-Technician-Science-1266708-Job-Search-2-27-2026-5-34-27-AM.asp?sid=gumtree
6d
Job Placements
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