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Results for leaderships in "leaderships", Full-Time in Jobs in South Africa in South Africa
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The Guest Experience Manager (GEM) is the custodian of the guest journey across the property. his role is responsible for shaping, delivering, and continuously refining a guest experience from pre-arrival to post-departure reflects our values, sense of place, and commitment to presence, warmth, and intuitive service. This is not a front office management role, but a leadership position that sits across departments to align people, spaces, guest experiences, and service moments into one coherent guest experience.Core Criteria:58 years experience in luxury hospitality or lodge/hotel environmentsProven experience in guest relations or guest experience leadership/management.High emotional intelligence and strong interpersonal presenceComfortable leading through influence rather than hierarchyExceptional written and verbal communication skillsStrong situational awareness and attention to detailExposure to guest experience design or service philosophy workFamiliarity with guest feedback platforms and PMS systemsKey Outcomes of the RoleGuests feel seen, anticipated, and cared forThe guest journey is intentional, consistent, and memorableGuest-facing teams are confident, present, and alignedGuest feedback reflects emotional connection, not only satisfaction Core Responsibilities Guest Journey OwnershipAccountable for the integrity and execution of the end-to-end guest journey (pre-arrival, arrival, in-stay, departure, post-stay)Design and protect key guest rituals, moments, and transitionsEnsure consistency of experience while respecting the unique character of each lodge or hotel.Curate experiences for VIPs, repeat guests, special occasions, and long-stay guestsAct as escalation point for complex or sensitive guest situationsExperience Delivery & PresenceMaintain a visible, engaged presence in guest areasConduct daily experience walkabouts and informal quality checksObserve guest behaviour and emotional cues to proactively adjust servicePartner with Support Office, Marketing, Front Office, Hosts, F&B, Wellness, Fitness, Guides, Housekeeping, and Activity Partners to ensure seamless experience delivery. Inclusive of residences and out and about experiences.Elevate the quality of guest interaction beyond service delivery, through visible leadership and coaching People Leadership & CoachingLead, coach, and inspire guest-facing teams to deliver intuitive, emotionally intelligent serviceSet clear expectations around presence, language, body language, and guest interactionFacilitate experience-focused training and coaching sessionsIdentify and
https://www.jobplacements.com/Jobs/G/Guest-Experience-Manager-1279380-Job-Search-04-09-2026-10-11-06-AM.asp?sid=gumtree
9h
Job Placements
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The GEM ensures that every guest interaction from pre-arrival to post-departure reflects our values, sense of place, and commitment to presence, warmth, and intuitive service. This is not a front office management role, but a leadership position that sits across departments to align people, spaces, guest experiences, and service moments into one coherent guest experience.Core Criteria:58 years experience in luxury hospitality or lodge/hotel environmentsProven experience in guest relations or guest experience leadership/management.High emotional intelligence and strong interpersonal presenceComfortable leading through influence rather than hierarchyExceptional written and verbal communication skillsStrong situational awareness and attention to detail Key Outcomes of the RoleGuests feel seen, anticipated, and cared forThe guest journey is intentional, consistent, and memorableGuest-facing teams are confident, present, and alignedGuest feedback reflects emotional connection, not only satisfaction Core ResponsibilitiesGuest Journey OwnershipAccountable for the integrity and execution of the end-to-end guest journey (pre-arrival, arrival, in-stay, departure, post-stay)Design and protect key guest rituals, moments, and transitionsEnsure consistency of experience while respecting the unique character of each lodge or hotel.Curate experiences for VIPs, repeat guests, special occasions, and long-stay guestsAct as escalation point for complex or sensitive guest situations Experience Delivery & PresenceMaintain a visible, engaged presence in guest areasConduct daily experience walkabouts and informal quality checksObserve guest behaviour and emotional cues to proactively adjust servicePartner with Support Office, Marketing, Front Office, Hosts, F&B, Wellness, Fitness, Guides, Housekeeping, and Activity Partners to ensure seamless experience delivery. Inclusive of residences and out and about experiences.Elevate the quality of guest interaction beyond service delivery, through visible leadership and coaching People Leadership & CoachingLead, coach, and inspire guest-facing teams to deliver intuitive, emotionally intelligent serviceSet clear expectations around presence, language, body language, and guest interactionFacilitate experience-focused training and coaching sessionsIdentify and develop future talent within guest-facing teamsReinforce accountability while nurturing confidence and pride in serviceEnsure Guest Experiences trainings outcomes are lived within the property.Serve as the connector between departments, shaping a consistent guest-first mindset across the property Brand &am
https://www.jobplacements.com/Jobs/G/Guest-Experience-Manager-1279381-Job-Search-04-09-2026-10-11-06-AM.asp?sid=gumtree
9h
Job Placements
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Job Title:Food and Beverage (F&B) ManagerLocation:South Africa (specific region or lodge/hotel to be determined)Reports To:General Manager / Operations ManagerJob Summary:The F&B Manager oversees the entire food and beverage operations within the hospitality establishment, ensuring high-quality service, profitability, and compliance with safety and hygiene standards. The role requires strategic planning, leadership, and operational expertise to create exceptional guest experiences while managing staff and controlling costs. Key Responsibilities:Operational ManagementOversee daily operations of all F&B outlets (restaurants, bars, banquets, room service).Monitor and maintain food quality, presentation, and consistency.Implement and manage standard operating procedures (SOPs) for all F&B functions.Ensure compliance with health, safety, and hygiene regulations (HACCP & local laws).Financial & Administrative DutiesDevelop and manage F&B budgets, controlling costs and maximizing profitability.Monitor inventory, ordering, and stock control efficiently.Analyze financial reports to optimize performance and reduce waste.Coordinate with procurement for vendor management and cost-effective sourcing.Team Leadership & HRRecruit, train, and supervise F&B staff.Develop staff schedules, monitor performance, and ensure high service standards.Conduct performance reviews and facilitate professional development.Foster a positive, motivated, and guest-oriented team culture.Guest Experience & Service QualityEnsure exceptional guest service standards at all F&B outlets.Address guest complaints promptly and professionally.Innovate menu offerings, promotions, and events to enhance guest satisfaction.Collaborate with the marketing team on F&B promotions and campaigns. Qualifications & Experience:National Diploma or Degree in Hospitality Management, Culinary Arts, or related field.Minimum 57 years of experience in F&B management, preferably in hotels, lodges, or resorts.Strong knowledge of food and beverage operations, cost control, and profit maximization.Proven experience in team management and leadership.Familiarity with South African hospitality regulations and hygiene standards. Skills & Competencies:Excellent leadership, organizational, and communication skills.Financial acumen and ability to manage budgets and cost controls.Strong problem-solving and decision-making skills.Ability to work under pressure in a fast-paced environment.Guest-focused mindset with attention to d
https://www.jobplacements.com/Jobs/F/Food-and-Beverage-Manager-1278833-Job-Search-04-08-2026-10-15-39-AM.asp?sid=gumtree
9h
Job Placements
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The Facilitations Managermust be a strong and confident leader who is able to manage large teams of facilitators and oversee programmes for large groups of participants. The role requires excellent organisational ability, leadership presence, and the capacity to ensure that all programmes are engaging, educational, safe, and well-organised while creating memorable experiences for schools and visiting groups. This position operates in a fast-paced camp environment and requires someone who is able to work well under pressure, manage multiple programmes simultaneously, and maintain high standards of organisation and safety at all times.Key Skills and CompetenciesStrong leadership ability and confidence managing large teams and groupsAbility to work effectively in a fast-paced environment and remain calm and organised under pressureExcellent communication and organisational skillsAbility to work effectively with children, youth, and school groupsPassion for outdoor education, sport, and leadership developmentStrong problem-solving and decision-making skillsAbility to perform well in a fast-paced camp environmentEnergetic and enthusiasticResponsible and safety-consciousStrong leader who can motivate and guide facilitatorsExcellent people-management skillsPassion for youth development and outdoor learningKey Responsibilities:Programme Management- Plan, develop, and oversee sport, leadership, adventure, and environmental camp programmes.- Ensure programmes are age-appropriate, engaging, and aligned with educational or development goals.- Coordinate and manage daily camp schedules and activities.Team Leadership- Lead, supervise, and support a large team of facilitators.- Manage facilitators eô??¯ectively during programmes involving large groups of participants.- Provide training, guidance, and mentorship to facilitators.- Ensure staff deliver programmes professionally, safely, and enthusiastically.Camp Operations- Ensure all activities are conducted safely and according to camp policies.- Manage equipment, resources, and activity areas.- Maintain high standards of organisation, safety, and communication.Client Experience- Work with schools, teachers, and group leaders to understand their objectives.- Ensure visiting groups have a positive and memorable camp experience.- Address feedback and continuously improve programmes.Administration- Assist with programme planning, reporting, and documentation.- Ensure risk assessments and safety procedures are followed.- Coordinate bookings and logistics with the operations team when required.https://www.jobplacements.com/Jobs/F/Facilitations-Manager-1274664-Job-Search-03-31-2026-00-00-00-AM.asp?sid=gumtree
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Role SummaryOverview of the role and its contribution to the guest journey. The Lodge Spa Supervisor supports the Spa Manager in overseeing the daily operational performance, service delivery standards, and team coordination within the Spa. This role requires a proactive, organised, and guest-focused professional who ensures operational readiness, service consistency, and revenue support while maintaining strong communication between the Spa team and Lodge operations. The Spa Supervisor plays a key role in maintaining treatment quality, supporting therapist productivity, and ensuring that the Spa environment consistently reflects the standards and wellness philosophy of the Spa & Wellness KEY CANDIDATE CHARACTERISTICSConfident, guest-centric and attentive to detailImpeccable grooming and personal wellnessSupportive leadership style, leading by exampleDisciplined, organised and good communicatorSolution oriented EDUCATION & SKILLS EXPERIENCE Minimum Qualification: Minimum 2-year Spa Therapist qualification.Minimum Industry Experience: 4+ years industry experience, with 1+ years in a leadership role.Computer literacy and proficient in spa management systems and MS Office (Outlook, Excel).Excellent verbal and written English communication skills.Demonstrated leadership capability with strong interpersonal and organisational skillsREMUNERATIONCommission: 10% on personal Services & Retail Revenue (excl. VAT), after working back basic salarySpa Operating Hours: 09:00 19:00. Must be available for early or later appointments if requested.Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off. Or equivalent to 1 Off Day for every 3 days worked.Accommodation: Shared accommodation with daily staff mealsStart Date: 1 June 2026
https://www.jobplacements.com/Jobs/A/2x-Lodge-Spa-Supervisors-needed-to-join-a-team-of--1279429-Job-Search-04-09-2026-10-16-49-AM.asp?sid=gumtree
9h
Job Placements
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Company and Job Description: A leading and fast-growing hospitality group is seeking a highly experienced Head of Creditors to take full ownership of the accounts payable function across multiple properties. This is a senior leadership role responsible for managing the end-to-end creditors function, ensuring accurate financial processing, maintaining strong supplier relationships, and supporting effective cash flow management in a dynamic, high-volume environment. Key Responsibilities: Creditors ManagementOversee the full accounts payable function across multiple sitesEnsure accurate and timely processing of supplier invoicesReview and approve reconciliations and payment runsMonitor outstanding balances and resolve discrepancies Team LeadershipLead, mentor, and develop the creditors teamManage workload allocation and ensure deadlines are metFoster a culture of accuracy, accountability, and continuous improvement Supplier & Stakeholder ManagementBuild and maintain strong supplier relationshipsHandle escalations and queries efficientlyCollaborate with internal teams to resolve invoice and payment issues Financial Controls & ComplianceEnsure adherence to internal controls, policies, and proceduresIdentify and mitigate risks within the creditors functionSupport audit processes and provide required documentation Cash Flow & ReportingManage payment cycles aligned with cash flow requirementsPrepare and review creditors ageing reportsProvide insights and reporting to senior management Process ImprovementIdentify and implement process improvements and efficienciesDrive system enhancements and automation initiativesJob Experience and Skills Required:Completed Bcom / Diploma in Finance7 - 10 years experience in accounts payable/creditorsMinimum 3 years in a leadership or management roleStrong proficiency in Microsoft Office Apply now!
https://www.jobplacements.com/Jobs/H/Head-of-Creditors-1274980-Job-Search-03-24-2026-16-15-43-PM.asp?sid=gumtree
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