General Manager

Duties:

Full operational management of the hotel
Driving occupancy, revenue, and yield strategies
Managing budgets, costs, and financial performance (P&L)
Overseeing reservations, sales, and agent relationships
Maintaining exceptional guest service standards
Leading, motivating, and developing the team
Managing food & beverage performance, including menu costing
Overseeing maintenance, property upkeep, and projects
Ensuring compliance with all legal and operational standards

Requirements:

Grade 12
A formal hospitality qualification
Proven experience in a General Manager or senior hospitality leadership role
Strong financial and business acumen
Excellent leadership and staff management skills
Hands-on, proactive, and solutions-driven
Strong understanding of revenue management and reservations systems
Passion for service excellence and guest experience
Ability to work long hours and be on standby when required
Willingness to live on-site