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Results for customer agent in "customer agent", Full-Time in Jobs in South Africa in South Africa
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Key ResponsibilitiesOversee property maintenance, repairs, and renovations through regular site visits.Manage planned preventative maintenance (PPM) schedules and compliance.Act as the primary contact for tenants and contractors, ensuring timely service delivery.Handle emergency escalations and after-hours maintenance incidents.Coordinate tenant move-ins, move-outs, inspections, and leasing activities.Manage supplier quotes, contractor invoicing, and related financial records.Support new property acquisitions by coordinating inspections and valuations.Track and maintain property assets, inventories, and documentation.Requirements34 years experience in property or facilities management, with a strong customer service focus.Diploma or certificate in Property Management, Business Administration, or related field (advantageous).Proficiency in Google Workspace and property/inventory management systems.Valid drivers licence and own transport (essential).Strong organisational, communication, and problem-solving skills.Hands-on, proactive approach with high attention to detail.This is an excellent opportunity for a dynamic individual to join a fast-growing property management team and play a key role in maintaining and improving a diverse property portfolio.Send your CV to
https://www.jobplacements.com/Jobs/P/Property--Facilities-Coordinator-1237454-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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In return this opportunity will offer an attractive remuneration package that will include contribution towards Company Medical Aid and Retirement Annuity. Minimum Requirements: NQF4/MatricRelevant qualification advantageousMinimum 5 years experience within a Pricing Specialist role in the Clearing & Forwarding IndustryWell versed with the trade marketEffective and confident communicator & influencer (Verbal & Written)Ability to work productively both individually and in a team environmentStrong rapport and relationship-building focusedEmpowered to make quick decisions in response to changing conditionsOwn transport and valid drivers license (preferable) Key Performance Areas: To maintain strong relationships with the service providersMaintain most updated local port or airport charges, storage and demurrages and local transportation chargesEnsure strong relationships with the local carriers and co-loadersTo requests rates from local carriers, as well as from destination/origin offices and compare the same with Share point and contract agreementsTo check with customer service persons, salespersons or managers on the profit margin to be addedRevert on requests with quotes within 24 hours, if any delay in receipt of rates, an interim email to the sent to the respective personQuotes to be prepared using the Quoting Database or Approved Quote Format as per company policyMaintain good relationship with Sales, Customer Service and to collect feedback for each and every quoteUpdate the Quote Log with feedback for Market analysis and if rejected, correct reason must be updatedGather as much information as possible (carriers name, transit time, services used) to be able to quote better and get a high closing ratioRun weekly report through the Quoting Database and analyze the information and keep department managers aware of the best carrier to use from the best port/airportKeep all quotes submitted confidential and never disclose the information to anyone outside the departmentEnsure job is executed as per company guidelines and policiesAlways update the team with the GRI, PSS and rate fluctuations and changes whenever they occur
https://www.jobplacements.com/Jobs/P/Pricing-AgentEstimator--Clearing--Forwarding-1252111-Job-Search-1-15-2026-7-32-46-AM.asp?sid=gumtree
7d
Job Placements
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Reservations and Front of House Assistant | Cederberg | Luxurious RetreatWe are seeking a dedicated RESERVATIONIST to become part of the vibrant team at this tranquil retreat, nestled in the heart of the breathtaking Cederberg Mountains.As ideal candidate you will have:MatricAt least 2 Years’ experience from Luxury Retreat or upmarket Lodge environmentPrior experience in APEX for PMS and Pluspoint for POS systems, will be an advantageFully bilingual in English and AfrikaansMust be able to work in a remote locationDuties and Responsibilities· Manage reception desk· Operate switchboard - answer and transfer calls· Take messages where required and pass messages on to the applicable recipient· Provide customer support for call-in enquiries· Provide information on activities/restaurant/sight-seeing· Handle administrative enquiries· Liaise with walk in customers, suppliers and service providers· Manage all bookings· Ensure all guests have signed the online waiver prior to arrival.· Handle guest accounts/check-in & Check-out· Manage the Curio shop including - purchases, sales, stock and pricing.· Place orders for products when required.· Manage filing of paperwork pertaining to petty cash, invoicing, deliveries, receipt of goods, stock inventory etc.· Provide weekly feedback to General ManagerSalary PackageR12 - 13 000, depending on experience and skillsAccommodation will be providedAll meals included3 weeks on, one week off rotationTransport costs will be for the candidates own accountStarting date: ASAPTo apply for Reservations and FOH Assistant, please send your CV WITH UP-TO-DATE EMPLOYMENT HISTORY AND INSERTED FULL-LENGTH PHOTO.We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! Apply Below DisclaimerPersonal information received from applicants will only be processed for the purposes obtained as disclosed in our privacy policy. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy found on Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information.Recruit for Africa will only send emails from @Apply Below domain and will never ask job seekers to pay recruitment, visa or any travel fees into our account.
1d
VERIFIED
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Key ResponsibilitiesFirst-Line SupportMonitor and respond to incoming helpdesk ticketsResolve common IT issues including:- Password resets and account lockouts- Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues)- Basic workstation troubleshooting- Printer and peripheral support- Software installation and configurationMicrosoft 365 SupportAssist with basic Microsoft 365 administrative tasks:User creation and license assignmentMFA setup and resetsBasic mailbox and Teams troubleshootingEscalate complex tenant or security issues appropriatelyTicket Handling & EscalationAccurately log, categorise, and prioritise ticketsEscalate unresolved or complex issues to SLA Account ManagersFollow internal escalation and communication processesClient InteractionCommunicate clearly and professionally with end usersProvide timely updates on ticket progressMaintain a friendly, service-oriented approachLearning & DevelopmentBuild technical skills through exposure to real-world MSP environmentsFollow troubleshooting guides and internal documentationParticipate in internal training and mentoringRequired Skills & ExperienceEssentialIT qualification or diplomaValid driving licenceMust reside in Cape Town or surrounding areas.Professionalism: Well-presented, confident, and able to engage effectively with clients.12 years experience in an IT support or helpdesk roleBasic understanding of Windows operating systems, Microsoft 365 applications and general IT troubleshooting conceptsStrong communication and customer-service skillsWillingness to learn and take guidanceDesirableEntry-level Microsoft certification (MS-900 or similar)Prior experience in an MSP or service desk environmentRole CharacteristicsOffice basedEntry-level / junior positionTicket-queue focused (no assigned clients)Strong emphasis on learning and growthNo Linux support requiredNo server administration responsibilities
https://www.jobplacements.com/Jobs/J/Junior-IT-Helpdesk-Agent-1250562-Job-Search-01-12-2026-10-12-07-AM.asp?sid=gumtree
10d
Job Placements
1
Customer Support Consultant (POS25031)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousPrevious experience in the Property/Rental sector will be an advantageResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 15 February 2025
https://www.jobplacements.com/Jobs/C/Customer-Support-Consultant-1198353-Job-Search-6-27-2025-8-59-03-AM.asp?sid=gumtree
7mo
Job Placements
1
Key Responsibilities:1. Financial Management & BudgetingPrepare and manage the centres annual income and expense budgets.Track rental income, turnover-based rentals, municipal recoveries, and cost control.Monthly income statement reporting and budget variance commentary.Collaborate with operations for ongoing maintenance and CAPEX planning.2. Leasing, Renewals & VacanciesOversee lease renewals, tenant exit procedures, and vacant unit readiness.Drive leasing through site visits, canvassing, and tenant engagement.Work closely with Asset Managers on letting strategy and tenant mix.Ensure all leases are concluded timeously and deposits received prior to occupation.3. Arrears ManagementWeekly collaboration with credit control team.Engage tenants on arrears and assist with legal follow-ups.Participate in arrears reporting and propose write-offs where necessary.4. Operational Excellence & Customer ExperienceEnsure the overall look and feel of the centre meets high standards.Maintain a customer-centric approach to safety, security, cleaning, and accessibility.5. Marketing & Brand ManagementSupport the development and implementation of the centres annual marketing strategy.Execute promotions, events, and campaigns that drive footfall and tenant sales.Oversee the performance of internal/external marketing teams and agencies.Monitor marketing budget and ensure brand consistency across all channels.Drive CSI initiatives, media relations, and tenant engagement programmes.6. Team Leadership & ReportingLead the Centre Management team including marketing and administration.Ensure all exhibitions and promotions meet quality standards and income targets.Manage internal reporting, monthly packs, and marketing spend presentations.Conduct regular team performance reviews and maintain high operational standards.Minimum Requirements:At least 57 years of experience in property/centre management, preferably retail-focused.Sound understanding of leasing, property finance, facilities management, and arrears.Knowledge of budgeting processes and variance analysis.Strong leadership and communication skills.Proficiency in property management systems (e.g., MDA, MRI, PIMS) is advantageous.A relevant tertiary qualification in Property, Business, or Marketing is preferred.Must be based in or willing to relocate to Paarl.Experience managing a centre with a GLA of ±20,000m² or more is an advantage.Whats in
https://www.jobplacements.com/Jobs/C/Centre-Manager-1202320-Job-Search-07-11-2025-04-05-18-AM.asp?sid=gumtree
6mo
Job Placements
1
The CRM Agent is responsible for managing and optimizing CRM-related reporting processes. This role involves tracking sales, monitoring lead performance, and generating statistical analyses to support data-driven decision-making. The ideal candidate will collaborate with cross-functional teams to enhance CRM usage and build actionable reports and dashboards to identify trends and opportunities.· Relevant Qualification the in the role, Information Systems, Data Analytics, or a related field. · 2-5 years in a CRM reporting, data analysis, or related role.· Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.· Detail-oriented with a commitment to data accuracy and quality.· Proficiency in CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics).· Advanced knowledge of Excel, and data visualization tools (e.g., Tableau, Power BI).· Familiarity with automation tools and workflows.1.Sales Tracking:· Monitor and maintain accurate records of sales performance.· Analyze sales data to identify key metrics, trends, and areas for improvement.2.Leads Management: · Track lead availability and monitor their status in the CRM system. · Ensure leads are appropriately distributed, updated, and followed up on by the sales team.3.CRM Statistics & Analysis: · Conduct detailed statistical analyses of CRM data to identify trends, customer behaviors, and market opportunities. · Provide insights and actionable recommendations to optimize CRM effectiveness. 4.Collaboration: · Work closely with sales, marketing, and other departments to align CRM strategies with organizational goals. · Provide training and support to teams on effective CRM usage and data management. 5.Reporting & Dashboard Creation: · Design, build, and maintain custom reports and dashboards to visualize key CRM metrics. · Automate reporting processes for efficiency and ensure data accuracy and consistency.https://www.jobplacements.com/Jobs/C/CRM-Consultant-1248412-Job-Search-1-6-2026-1-29-56-AM.asp?sid=gumtree
16d
Job Placements
1
1
Key ResponsibilitiesSource municipal and utility accounts from supply authorities and manage council, tenant, and supplier queries.Open new utility accounts, log service outages, and track ongoing service issues.Prepare, reconcile, and process accounts for timely payments, ensuring accuracy and compliance.Assist with data capturing, record keeping, and property packs for new acquisitions.Conduct supplier reconciliations and support financial analysis and reporting.Verify and check tariffs, meter readings, and utility costs for accuracy.Support creditors management, accounts reconciliation, and utility billing processes.RequirementsProperty industry and municipal accounts experience (essential).Proven experience in creditors/accounts reconciliation, accounts payable, and payments processing.Strong Excel skills (intermediate).Valid drivers licence.Skills & CompetenciesStrong attention to detail, numerical, and analytical ability.Service-oriented with excellent communication and stakeholder management skills.Highly organized, deadline-driven, and adaptable to change.Ability to work well under pressure and in a team environment.Assertive, energetic, and results-focused.Experience across office, retail, and industrial property utilities management.Why Join?Be part of a reputable, forward-thinking property management and development group.Work in a role that combines finance, administration, and utilities management.Grow your career in an ethical, supportive, and customer-focused environment.ð?? Location: Centurion, South Africað??¼ Position: Full-time | Permanentð??? If you have the right background in property utilities, municipal accounts, creditors, and account reconciliation and are ready to contribute to a high-performing property team, wed love to hear from you!
https://www.jobplacements.com/Jobs/U/Utilities--Municipal-Accounts-Administrator-1219854-Job-Search-01-13-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
1
Well established concern based in Hilton are looking for an experienced individual to join their team. This role would entail being responsible for the accurate processing, reconciliation, and control of cash book and creditor transactions for all entities falling under the companies umbrella, ensuring compliance with company policies and strict monthly deadlines.Key Responsibilities and TasksCreditors FunctionCapture and process all supplier invoices in Pastel.Ensure all invoices are accurate, complete, and correctly matched to approved purchase orders.Confirm that all invoices are authorised and signed by the necessary parties prior to processing.Process all creditor invoices for all entities.Reconcile all creditor accounts and verify balances against the age analysis.Prepare creditor payment packs, including all supporting documentation.Compile and prepare the CSV banking file for month-end creditor payments.Respondto supplier and internal creditor-related queries.Maintain accurate filing of all creditor invoices and supporting documentation.Cash Book FunctionCapture all cash book transactions daily in Pastel, including receipts and payments.Perform daily bank reconciliations for all bank accounts.Investigate and resolve reconciling items and discrepancies promptly.Ensure cash books are accurate, balanced, and up to date at all times.Allocate and reconcile customer receipts where applicable.Prepare cash book schedules and reports for month-end processing.General ResponsibilitiesAssist with annual external audit preparations and collate required cash book and creditor documentation.Maintain proper filing and record keeping of all financial documentation.Attend to internal and external queries related to the role.Perform ad-hoc tasks as assigned and any other reasonable duties related to the position.Note: This role is based in Hilton, own reliable transport essential.
https://www.jobplacements.com/Jobs/C/Cashbook-Creditors-Administrator-1251896-Job-Search-01-15-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
1
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