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Results for customer agent in "customer agent", Full-Time in Jobs in South Africa in South Africa
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Groups and Incentives Travel Specialist Are you passionate about crafting unforgettable journeys for groups and incentive travellers? Do you thrive on creativity, detail and delivering exceptional guest experiences? What Youll Do Design creative, tailor-made itineraries for leisure and incentive groups. Manage the full reservations process from enquiry to final travel documentation. Communicate seamlessly with agents, suppliers and guests. Ensure proposals are on-brand, on-budget, and delivered on time. Have a good understanding of groups itineraries including general groups policies. Occasionally travel with groups or attend site inspections. What Youll Bring Minimum 3 years experience in touring groups travel. Strong destination knowledge of South Africa, Botswana, Tanzania, and Kenya (bonus if you know Namibia, Uganda, Rwanda, Zimbabwe, Zambia, or Mozambique). Proficiency in Tourplan or similar booking systems. Exceptional communication, organization, and attention to detail. Calm, professional, and customer-focused under pressure. Why Join the company? Work with one of the most respected luxury travel brands. Collaborate with passionate travel experts who genuinely care. Enjoy opportunities for career growth, travel and purpose-driven work. Ready to Create Extraordinary Journeys?If this sounds like you, wed love to hear from you!
https://www.jobplacements.com/Jobs/G/Groups-and-Incentives-Travel-Specialist-1236900-Job-Search-1-19-2026-5-23-02-AM.asp?sid=gumtree
6h
Job Placements
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Key ResponsibilitiesOversee property maintenance, repairs, and renovations through regular site visits.Manage planned preventative maintenance (PPM) schedules and compliance.Act as the primary contact for tenants and contractors, ensuring timely service delivery.Handle emergency escalations and after-hours maintenance incidents.Coordinate tenant move-ins, move-outs, inspections, and leasing activities.Manage supplier quotes, contractor invoicing, and related financial records.Support new property acquisitions by coordinating inspections and valuations.Track and maintain property assets, inventories, and documentation.Requirements34 years experience in property or facilities management, with a strong customer service focus.Diploma or certificate in Property Management, Business Administration, or related field (advantageous).Proficiency in Google Workspace and property/inventory management systems.Valid drivers licence and own transport (essential).Strong organisational, communication, and problem-solving skills.Hands-on, proactive approach with high attention to detail.This is an excellent opportunity for a dynamic individual to join a fast-growing property management team and play a key role in maintaining and improving a diverse property portfolio.Send your CV to
https://www.jobplacements.com/Jobs/P/Property--Facilities-Coordinator-1237454-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
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Key ResponsibilitiesOversee property maintenance, repairs, and renovations through regular site visits.Manage planned preventative maintenance (PPM) schedules and compliance.Act as the primary contact for tenants and contractors, ensuring timely service delivery.Handle emergency escalations and after-hours maintenance incidents.Coordinate tenant move-ins, move-outs, inspections, and leasing activities.Manage supplier quotes, contractor invoicing, and related financial records.Support new property acquisitions by coordinating inspections and valuations.Track and maintain property assets, inventories, and documentation.Requirements3â??4 yearsâ?? experience in property or facilities management, with a strong customer service focus.Diploma or certificate in Property Management, Business Administration, or related field (advantageous).Proficiency in Google Workspace and property/inventory management systems.Valid driverâ??s licence and own transport (essential).Strong organisational, communication, and problem-solving skills.Hands-on, proactive approach with high attention to detail.This is an excellent opportunity for a dynamic individual to join a fast-growing property management team and play a key role in maintaining and improving a diverse property portfolio.Send your CV to
https://www.jobplacements.com/Jobs/P/Property--Facilities-Coordinator-1236717-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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In return this opportunity will offer an attractive remuneration package that will include contribution towards Company Medical Aid and Retirement Annuity. Minimum Requirements: NQF4/MatricRelevant qualification advantageousMinimum 5 years experience within a Pricing Specialist role in the Clearing & Forwarding IndustryWell versed with the trade marketEffective and confident communicator & influencer (Verbal & Written)Ability to work productively both individually and in a team environmentStrong rapport and relationship-building focusedEmpowered to make quick decisions in response to changing conditionsOwn transport and valid drivers license (preferable) Key Performance Areas: To maintain strong relationships with the service providersMaintain most updated local port or airport charges, storage and demurrages and local transportation chargesEnsure strong relationships with the local carriers and co-loadersTo requests rates from local carriers, as well as from destination/origin offices and compare the same with Share point and contract agreementsTo check with customer service persons, salespersons or managers on the profit margin to be addedRevert on requests with quotes within 24 hours, if any delay in receipt of rates, an interim email to the sent to the respective personQuotes to be prepared using the Quoting Database or Approved Quote Format as per company policyMaintain good relationship with Sales, Customer Service and to collect feedback for each and every quoteUpdate the Quote Log with feedback for Market analysis and if rejected, correct reason must be updatedGather as much information as possible (carriers name, transit time, services used) to be able to quote better and get a high closing ratioRun weekly report through the Quoting Database and analyze the information and keep department managers aware of the best carrier to use from the best port/airportKeep all quotes submitted confidential and never disclose the information to anyone outside the departmentEnsure job is executed as per company guidelines and policiesAlways update the team with the GRI, PSS and rate fluctuations and changes whenever they occur
https://www.jobplacements.com/Jobs/P/Pricing-AgentEstimator--Clearing--Forwarding-1252111-Job-Search-1-15-2026-7-32-46-AM.asp?sid=gumtree
4d
Job Placements
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Key ResponsibilitiesFirst-Line SupportMonitor and respond to incoming helpdesk ticketsResolve common IT issues including:- Password resets and account lockouts- Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues)- Basic workstation troubleshooting- Printer and peripheral support- Software installation and configurationMicrosoft 365 SupportAssist with basic Microsoft 365 administrative tasks:User creation and license assignmentMFA setup and resetsBasic mailbox and Teams troubleshootingEscalate complex tenant or security issues appropriatelyTicket Handling & EscalationAccurately log, categorise, and prioritise ticketsEscalate unresolved or complex issues to SLA Account ManagersFollow internal escalation and communication processesClient InteractionCommunicate clearly and professionally with end usersProvide timely updates on ticket progressMaintain a friendly, service-oriented approachLearning & DevelopmentBuild technical skills through exposure to real-world MSP environmentsFollow troubleshooting guides and internal documentationParticipate in internal training and mentoringRequired Skills & ExperienceEssentialIT qualification or diplomaValid driving licenceMust reside in Cape Town or surrounding areas.Professionalism: Well-presented, confident, and able to engage effectively with clients.12 years experience in an IT support or helpdesk roleBasic understanding of Windows operating systems, Microsoft 365 applications and general IT troubleshooting conceptsStrong communication and customer-service skillsWillingness to learn and take guidanceDesirableEntry-level Microsoft certification (MS-900 or similar)Prior experience in an MSP or service desk environmentRole CharacteristicsOffice basedEntry-level / junior positionTicket-queue focused (no assigned clients)Strong emphasis on learning and growthNo Linux support requiredNo server administration responsibilities
https://www.jobplacements.com/Jobs/J/Junior-IT-Helpdesk-Agent-1250562-Job-Search-01-12-2026-10-12-07-AM.asp?sid=gumtree
6d
Job Placements
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The CRM Agent is responsible for managing and optimizing CRM-related reporting processes. This role involves tracking sales, monitoring lead performance, and generating statistical analyses to support data-driven decision-making. The ideal candidate will collaborate with cross-functional teams to enhance CRM usage and build actionable reports and dashboards to identify trends and opportunities.· Relevant Qualification the in the role, Information Systems, Data Analytics, or a related field. · 2-5 years in a CRM reporting, data analysis, or related role.· Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.· Detail-oriented with a commitment to data accuracy and quality.· Proficiency in CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics).· Advanced knowledge of Excel, and data visualization tools (e.g., Tableau, Power BI).· Familiarity with automation tools and workflows.1.Sales Tracking:· Monitor and maintain accurate records of sales performance.· Analyze sales data to identify key metrics, trends, and areas for improvement.2.Leads Management: · Track lead availability and monitor their status in the CRM system. · Ensure leads are appropriately distributed, updated, and followed up on by the sales team.3.CRM Statistics & Analysis: · Conduct detailed statistical analyses of CRM data to identify trends, customer behaviors, and market opportunities. · Provide insights and actionable recommendations to optimize CRM effectiveness. 4.Collaboration: · Work closely with sales, marketing, and other departments to align CRM strategies with organizational goals. · Provide training and support to teams on effective CRM usage and data management. 5.Reporting & Dashboard Creation: · Design, build, and maintain custom reports and dashboards to visualize key CRM metrics. · Automate reporting processes for efficiency and ensure data accuracy and consistency.https://www.jobplacements.com/Jobs/C/CRM-Consultant-1248412-Job-Search-1-6-2026-1-29-56-AM.asp?sid=gumtree
13d
Job Placements
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CALL CENTRE SALES AGENTS NEEDED!Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + CommissionDo you have the gift of conversation and a passion for sales?Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with customers, this could be the perfect opportunity for you!Requirements:Prior sales or call centre experience (beneficial)SA ID or valid work permitReliable transportStrong sales instincts & closing abilityDriven, accountable, and target-focusedWhats in it for You:Full training providedAll leads are supplied no fieldworkExcellent commission and earning potential
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agents-Western-Cape-Bellville-1247789-Job-Search-12-28-2025-7-31-20-AM.asp?sid=gumtree
22d
Job Placements
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Key Responsibilities:1. Financial Management & BudgetingPrepare and manage the centres annual income and expense budgets.Track rental income, turnover-based rentals, municipal recoveries, and cost control.Monthly income statement reporting and budget variance commentary.Collaborate with operations for ongoing maintenance and CAPEX planning.2. Leasing, Renewals & VacanciesOversee lease renewals, tenant exit procedures, and vacant unit readiness.Drive leasing through site visits, canvassing, and tenant engagement.Work closely with Asset Managers on letting strategy and tenant mix.Ensure all leases are concluded timeously and deposits received prior to occupation.3. Arrears ManagementWeekly collaboration with credit control team.Engage tenants on arrears and assist with legal follow-ups.Participate in arrears reporting and propose write-offs where necessary.4. Operational Excellence & Customer ExperienceEnsure the overall look and feel of the centre meets high standards.Maintain a customer-centric approach to safety, security, cleaning, and accessibility.5. Marketing & Brand ManagementSupport the development and implementation of the centres annual marketing strategy.Execute promotions, events, and campaigns that drive footfall and tenant sales.Oversee the performance of internal/external marketing teams and agencies.Monitor marketing budget and ensure brand consistency across all channels.Drive CSI initiatives, media relations, and tenant engagement programmes.6. Team Leadership & ReportingLead the Centre Management team including marketing and administration.Ensure all exhibitions and promotions meet quality standards and income targets.Manage internal reporting, monthly packs, and marketing spend presentations.Conduct regular team performance reviews and maintain high operational standards.Minimum Requirements:At least 57 years of experience in property/centre management, preferably retail-focused.Sound understanding of leasing, property finance, facilities management, and arrears.Knowledge of budgeting processes and variance analysis.Strong leadership and communication skills.Proficiency in property management systems (e.g., MDA, MRI, PIMS) is advantageous.A relevant tertiary qualification in Property, Business, or Marketing is preferred.Must be based in or willing to relocate to Paarl.Experience managing a centre with a GLA of ±20,000m² or more is an advantage.Whats in
https://www.jobplacements.com/Jobs/C/Centre-Manager-1202320-Job-Search-07-11-2025-04-05-18-AM.asp?sid=gumtree
6mo
Job Placements
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(Entry-Level to Portfolio Manager Pathway)Purpose of the Role:Â The Community Scheme Coordinator supports day-to-day administration, financial oversight and governance compliance of sectional title schemes and homeownersâ?? associations The role provides training in community scheme management and is ideal for candidates developing a career in property management community governance or estate administrationKey responsibilities include but are not limited toPreparing and circulating notices agendas and minutes for trustee and general meetingsMaintaining scheme records owner registers and filing systemsSupporting compliance with relevant legislation and management rulesLiaising with trustees, owners and residents on routine administrative mattersCompiling and distributing annual reports insurance schedules and trustee packsSupporting preparation of annual budgets levy schedules and financial reportsIssuing levy statements and assisting with arrears monitoring and collectionsReconciling supplier invoices and payment requisitions for approvalAssisting with financial queries from owners or trusteesLogging and tracking maintenance requestsObtaining quotations and liaising with contractors and service providersMaintaining maintenance schedules and records for the 10-year Maintenance Repair and Replacement PlanConducting or participating in routine site inspections and reporting findingsServing as a primary contact point for routine owner and tenant queriesPreparing correspondence and following up on action items from trustee meetingsMaintaining professional communication between managing agent trustees and service providersAssisting with managing rule compliance and issuing notices when requiredMaintaining confidentiality and integrity in handling scheme informationUpholding the standards of relevant regulatory bodies Committing to continuous learning and development in sectional title managementCriteriaMatric is essentialTertiary qualification or certificate in Property Management | Real Estate Business Administration or equivalent is advantageousKnowledge or exposure to community schemes property management or estate administration is preferredProficiency in MS Office and comfort with online management platformsValid driverâ??s licence and reliable transport is essentialExcellent people | customer service skillsStrong administrative and organisational skillsExcellent written and verbal communication - proficiency in both English and AfrikaansAttention to detail and accuracy in recordkeepingAbility to prioritise tasks and meet de
https://www.jobplacements.com/Jobs/C/Community-Scheme-Coordinator-1251915-Job-Search-01-15-2026-04-00-07-AM.asp?sid=gumtree
4d
Job Placements
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Job description:The Acquisitions agent is responsible for sales and lead conversion targets.Marketing of company to both existing and new customers.Follow up on outstanding leads and/or queries.Handle inbound and make outbound calls according to campaigns.Demonstrate excellent knowledge of product, service offerings and systems.Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with companys quality standards and values.Selling value-added services.Up selling of company products.Obtaining referrals from new company customers.Provide constant feedback to intermediaries, management and other departments regarding status of leads.Ensure quality benchmarks are achieved.Manage time and workloads to ensure that deadlines and targets are met.Align own behaviour with company culture and values.Ensure achievement of own performance requirements.Establishing, building and maintaining relationships with our various partners.Contract administration, feedback and daily statistical reporting.Scheduling fitments of company units.Rescheduling appointments.Checking/Maintaining high Quality of schedules.Management of potential cancellations. Competencies Required:Selling skills (objection handling & negotiation).Customer centric.Attention to detail.Deadline and results driven.Initiative.Teamwork.Judgment/Problem solving.Tolerance for stress.Interpersonal and communication skills.Influencing. Job Requirements:Matric.1-2 years previous call centre experience in a sales environment is essential.RE 5, 120 FAIS credits advantageous.MS Office knowledge (Basic or Intermediate Excel).
https://www.jobplacements.com/Jobs/A/Acquisitions-Agent-Gauteng-1205710-Job-Search-7-23-2025-9-16-21-AM.asp?sid=gumtree
6mo
Job Placements
1
Key ResponsibilitiesSource municipal and utility accounts from supply authorities and manage council, tenant, and supplier queries.Open new utility accounts, log service outages, and track ongoing service issues.Prepare, reconcile, and process accounts for timely payments, ensuring accuracy and compliance.Assist with data capturing, record keeping, and property packs for new acquisitions.Conduct supplier reconciliations and support financial analysis and reporting.Verify and check tariffs, meter readings, and utility costs for accuracy.Support creditors management, accounts reconciliation, and utility billing processes.RequirementsProperty industry and municipal accounts experience (essential).Proven experience in creditors/accounts reconciliation, accounts payable, and payments processing.Strong Excel skills (intermediate).Valid drivers licence.Skills & CompetenciesStrong attention to detail, numerical, and analytical ability.Service-oriented with excellent communication and stakeholder management skills.Highly organized, deadline-driven, and adaptable to change.Ability to work well under pressure and in a team environment.Assertive, energetic, and results-focused.Experience across office, retail, and industrial property utilities management.Why Join?Be part of a reputable, forward-thinking property management and development group.Work in a role that combines finance, administration, and utilities management.Grow your career in an ethical, supportive, and customer-focused environment.ð?? Location: Centurion, South Africað??¼ Position: Full-time | Permanentð??? If you have the right background in property utilities, municipal accounts, creditors, and account reconciliation and are ready to contribute to a high-performing property team, wed love to hear from you!
https://www.jobplacements.com/Jobs/U/Utilities--Municipal-Accounts-Administrator-1219854-Job-Search-01-13-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
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