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Results for call centre agents required in "call centre agents required", Full-Time in Jobs in South Africa in South Africa

phoenix call center agents required

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LOOKING FOR EXPRERINCED CALL CENTER AGENTS , MUST BE COMPUTER - LITERATE EXCELLENT COMMUNICATION SKILLS STRONG OBJECTION HANDLING SKILLS WE OFFER BASIC SALARY COMMISSION EXCELLENT WORKING HOURS / NO PUBLIC HOILDAYS

Other

Legal Call Centre Agent - Collections

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Minimum requirements: Matric is a minimum requirementPrevious experience dealing with debt collection or a legal call centre, working for a bank or Law firm1+ years experience in a similar roleConsultant: Nadine van Zyl - Dante Personnel Centurion https://www.jobplacements.com/Jobs/L/Legal-Call-Centre-Agent-Collections-1252260-Job-Search-01-15-2026-10-46-01-AM.asp?sid=gumtree

Job Placements

Roodepoort

Call Centre Agents (Night Shift)

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Are you a night owl with excellent communication skills? Our client is looking for dedicated Call Centre Agents to join their team for night shift duty on a rotational basis.Job Details:Working hours: 19h00 – 07h00 (night shift)Rotational shifts covering 195 hours per month (as per the BCEA)Required to work every second weekendRequirements:Computer literate and tech savvyFluent in Afrikaans and English (a third language will be an advantage)Strong verbal and written communication skillsAbility to work independently and handle customer queries efficientlyWillingness to work night shifts and weekendsIf you are reliable, customer-focused, and comfortable working night shifts, we’d love to hear from you!IMPORTANT:Applications close 17 February 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted https://www.jobplacements.com/Jobs/C/Call-Centre-Agents-Night-Shift-1205445-Job-Search-07-23-2025-02-00-16-AM.asp?sid=gumtree

6mo

Job Placements

Bloemfontein

Call Centre Agents Required Urgently

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Call centre agents required to sell chemicals and cartridges.Basic: R5000-R8000 + Comm + Weekly IncentivesSend your CV to: cv@algoasolutions.comPhone: 010 745 4120

14d

Randburg

Field Sales Agent

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Job Description:Your main role will be to promote solar power solutions, engage with potential clients face-to-face, and connect them with our call centre agents to generate qualified leads.This is a field-based position that involves travel, driving, and direct client interaction.Key Responsibilities:Promote solar panel products to potential customersEncourage clients to speak with our call centre for further assistanceDrive to different locations and meet clients in personMinimum Requirements:Valid drivers license and own vehicleMatric certificate (Grade 12)Clear criminal recordMust be willing and able to travel to Bellville If youre driven, confident, and passionate about making a difference in renewable energy, wed love to hear from you! https://www.jobplacements.com/Jobs/F/Field-Sales-Agent-1205823-Job-Search-07-23-2025-10-36-56-AM.asp?sid=gumtree

6mo

Job Placements

Bloemfontein

 Call Centre Agent – Strict Compliance Environment.

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Location: BrackenfellPosition: Permanent | Shift-basedRemuneration: R5000 plus commission*________________________________________⚠️ PLEASE READ CAREFULLY BEFORE APPLYINGThis role is not suitable for everyone. It operates in a highly structured, rules-driven call centre environment with strict compliance, monitoring, and performance requirements.Apply only if you meet all the conditions below.________________________________________This role requires you to:• Work 3 Saturdays per month (6 hours)• Attend mandatory training with full attendance and punctuality• Follow scripts, legal wording, and procedures exactly• Handle difficult and sometimes confrontational calls professionally• Be monitored, assessed, and coached continuously________________________________________Minimum Non-Negotiable Requirements✔ Grade 12 (Matric)✔ Clear criminal record✔ Fluent spoken English✔ Basic computer literacy✔ Available to start training immediately✔ Reliable transport and ability to attend work and training consistently✔ Willing to work Saturdays as requiredPrevious call centre experience is advantageous but not required________________________________________This role is NOT suitable if you:✘ Cannot work Saturdays✘ Struggle with punctuality or attendance✘ Dislike rules, scripts, or being monitored✘ Are currently waiting on outcomes from other job offers✘ Are looking for temporary or short-term work________________________________________Recruitment ProcessShortlisted applicants will be required to:• Complete a mandatory pre-interview questionnaire• Provide consent for background, credit, and criminal checks• Participate in structured assessmentsIncomplete or unsuitable applications will not be considered.________________________________________How to ApplySubmit your CV with accurate contact details.If shortlisted, you will receive a link to the pre-interview questionnaire.

Brackenfell

Mobile - Phone Support Agent

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Mobile Support Agent (UK Company)Shift : 13:00pm - 22:00pm Sunday to Thursday .Friday and Saturday off days. Role OverviewKPI-driven Mobile Support Agent required for a high-volume service desk / call-centre environment. Key Duties• Inbound calls, emails & ticket handling• Android & iOS first-line support• Incident logging, resolution & escalation• Meet SLAs, AHT, FCR & CSAT targets Requirements• 1–3 years service desk or call-centre experience• Strong mobile OS knowledge (Android/iOS)• Ticketing systems & SLA-based support• Clear communication & customer focus Work EnvironmentOnsite -Office Based – Befordview/ Germiston - GautengShift-based | Performance-measured | Fast-pacedTo Apply: Send CV to ccv81176@gmail.com.

11d

Bedfordview

Telesales Agents

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ARE YOU A SALES AGENT LOOKING FOR A NEW CHALLENGE? ? We are hiring experienced outbound sales agents to sell a range of insurance products to existing & pre-existing clients.?? WHATS IN IT FOR YOU??? R6 000 Basic Salary?? Uncapped Commission??? Group Life Cover?? Stable opportunity with growth potential? REQUIREMENTS (NON-NEGOTIABLE):?? Matric / NQF Level 4?? Minimum 6 months outbound insurance sales experience?? APPLY NOW:?? Email your CV to https://www.jobplacements.com/Jobs/T/Telesales-Agents-1254258-Job-Search-1-21-2026-7-43-01-AM.asp?sid=gumtree

Job Placements

Greyville

Customer Care Agent, Bloemfontein

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Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree

6mo

Job Placements

Bloemfontein

Telesales agents wanted

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Sales agents wanted UK experience... More then 6 months experience required... Proven track records... Straight shifts... Monday to Fridays no weekends. 6k basic plus uncapped commission...

14d

Umhlanga

UK sales agents Required

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UK sales agent wanted.... More then 6 months experience needed... 6k basic and uncapped commission.... Straight shifts Monday to Fridays and no weekends....

14d

Umhlanga

Call Centre Vacancy

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We are currently looking for call centre agents that are target driven and money hungry, passionate about what they do, to join our YRX Team in Umhlanga. Our campaigns are local lead generation.Requirements:- 6 months call centre experience- Computer literate- Well spoken (English)- Target drivenWe offer:- Basic R4410 + Uncapped Commission*- Full training- Daily/Weekly incentivesAddress: 189 Ridge Road, Umhlanga Rocks, Umhlanga Centre, 1st floor, Suite 2Forward your cv to: admin@yrx.co.zaNOTE: Walk ins accepted please use reference: DINALYRXPOSITION IS FOR AGENTS ONLY!If you have what it takes to join the YRX Team send through your cv and have a scheduled interview. When applying please ensure you meet the requirements mentioned above.

17d

Umhlanga

Customer Service Agent

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Role OverviewWe are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesCustomer Service & Platform SupportProvide prompt, professional customer support via multiple communication channels.Assist clients with platform navigation, trading processes, and basic technical queries.Resolve customer complaints efficiently and ensure high levels of client satisfaction.Maintain accurate records of customer interactions and transactions.Stay informed on platform updates, system changes, and relevant market trends.Maintain strict customer confidentiality at all times.FICA & Compliance ResponsibilitiesConduct client identification and verification (KYC), including the collection and verification of required documentation (ID, proof of address, source of funds, etc.).Ensure all FICA verification is completed prior to onboarding or transaction finalisation.Perform ongoing client monitoring in line with regulatory requirements.Identify and report suspicious or unusual transactions related to potential money laundering or terrorist financing to the Financial Intelligence Centre (FIC).Accurately record and report discrepancies identified during the verification process.Maintain proper record-keeping of client documentation and transactions in accordance with FICA requirementsMinimum Requirements:Matric / High School qualification (required).Minimum 12 years customer service experience (call centre, financial services, or client-facing roles preferred).Excellent verbal and written communication skills in English (additional languages are advantageous).Strong problem-solving, multitasking, and analytical skills.High attention to detail and accuracy, particularly in compliance-related work.Computer literate with working knowledge of MS Office and CRM/customer service systems.Basic understanding of financial regulations (FICA/AML knowledge advantageous; training will be provided).Ability to work rotational shifts https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-1254837-Job-Search-01-22-2026-10-05-11-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Matriculates and School Leavers Needed Without Experience

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We’re looking for a Call Centre Agent to join our team . You’ll be helping us to answer customer questions, solve problems our customers may have, and help to upsell packages and premiums to them. You’ll need to be outgoing, confident speaking with customers, and able to improvise and think on your feet from time to time.Training on the company and product will be provided, and there will be plenty of room to grow when working with us. If this sounds good, apply today! Job Posts are available in Gauteng, Pretoria.Call Centre Agent Responsibilities• Answering all customer phone calls which come through to you.• Memorising important information about our products and services.• Upselling products and premiums where possible to customers.• Pass any necessary comments or complaints to relevant departments for processing.• Help to improve the existing script and develop new areas of script to improve customer communications.• Identify frequent problems or complaints customers may have and help to improve this.Call Centre Agent Requirements• Fluent in English (other languages are a bonus).• Extremely high level of problem-solving ability.• Ability to learn and memorise technical information.• Great delegation ability.- No Experience NeededContact 012 448 4258 or alternatively WhatsApp 067 761 8853

14d

City Centre

Job - Ad posted by Candice Hurst

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*Sales Agent Wanted!*Join our dynamic team and drive growth in the telecoms space! We're looking for a highly motivated professional with a minimum of 6 months sales experience.*Responsibilities:*- Meet and exceed monthly sales targets through outbound telephonic sales- Achieve personal monthly sales objectives and KPIs- Track and report key personal sales metrics daily- Lead generation and sales pipeline management*Requirements:*- Minimum 6 months sales and technical experience - Proven sales record- Strong communication and interpersonal skills- Ability to work in a fast-paced environment*Location:Durban South Africa

City Centre

Inbound Lead Response / Call Center Agent

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Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities while ensuring excellent customer experience.Location: Kempton ParkKey ResponsibilitiesCall and follow up with leads generated through inbound sources (website, ads, campaigns, referrals, etc.).Understand customer needs and provide suitable information on products or services.Qualify leads and update CRM with accurate customer details and call outcomes.Persuade and guide prospects towards conversions (sales, appointments, or sign-ups).Maintain daily/weekly lead call targets, conversion ratios, and follow-up schedules.Handle sales queries, objections, and escalate complex cases to Management.Ensure compliance with company policies and always maintain professionalism.Work closely with Management / Team Leader to provide feedback on lead quality and campaign performance.Educational & Experience RequirementsMinimum: Matric.Sales experience in telesales or internal sales is essential.Debt counselling knowledge is an advantage.English and Afrikaans Speaking (English first language)Sales, Tele Sales and Call Centre experienceSales (minimum 3 years)Financial services, preferably insuranceStrong verbal communication and persuasive skillsSkills & CompetenciesSkills & CompetenciesStrong verbal communication and persuasive skills.Strong written communication – English first language required.Active listening and ability to build rapport quickly.Customer-centric approach with problem-solving mindset.Good organizational and follow-up skills.Basic computer knowledge (MS Office, CRM tools).Target-oriented with ability to work in a fast-paced environment. https://www.jobplacements.com/Jobs/I/Inbound-Lead-Response-Call-Center-Agent-1255279-Job-Search-01-23-2026-05-00-37-AM.asp?sid=gumtree

Job Placements

Kensington

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

10mo

Mango5

Other

Acquisitions Agent - Gauteng

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Job description:The Acquisitions agent is responsible for sales and lead conversion targets.Marketing of company to both existing and new customers.Follow up on outstanding leads and/or queries.Handle inbound and make outbound calls according to campaigns.Demonstrate excellent knowledge of product, service offerings and systems.Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with companys quality standards and values.Selling value-added services.Up selling of company products.Obtaining referrals from new company customers.Provide constant feedback to intermediaries, management and other departments regarding status of leads.Ensure quality benchmarks are achieved.Manage time and workloads to ensure that deadlines and targets are met.Align own behaviour with company culture and values.Ensure achievement of own performance requirements.Establishing, building and maintaining relationships with our various partners.Contract administration, feedback and daily statistical reporting.Scheduling fitments of company units.Rescheduling appointments.Checking/Maintaining high Quality of schedules.Management of potential cancellations. Competencies Required:Selling skills (objection handling & negotiation).Customer centric.Attention to detail.Deadline and results driven.Initiative.Teamwork.Judgment/Problem solving.Tolerance for stress.Interpersonal and communication skills.Influencing. Job Requirements:Matric.1-2 years previous call centre experience in a sales environment is essential.RE 5, 120 FAIS credits advantageous.MS Office knowledge (Basic or Intermediate Excel). https://www.jobplacements.com/Jobs/A/Acquisitions-Agent-Gauteng-1205710-Job-Search-7-23-2025-9-16-21-AM.asp?sid=gumtree

6mo

Job Placements

Kensington

Call Centre Sales Agents - Western Cape - Bellvill

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CALL CENTRE SALES AGENTS NEEDED!Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + CommissionDo you have the gift of conversation and a passion for sales?Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with customers, this could be the perfect opportunity for you!Requirements:Prior sales or call centre experience (beneficial)SA ID or valid work permitReliable transportStrong sales instincts & closing abilityDriven, accountable, and target-focusedWhats in it for You:Full training providedAll leads are supplied no fieldworkExcellent commission and earning potential https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agents-Western-Cape-Bellville-1248480-Job-Search-1-6-2026-4-47-43-AM.asp?sid=gumtree

19d

Job Placements

Bo-Kaap

Call Centre Agent- Table View

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Requirements:- Minimum 2 years of product or service sales experience- Fluent in English or Afrikaans- Professional and driven full training providedBenefits:- Commission based on appointments kept no need to close sales- On-Target Earnings of R16,000+- Supportive team and structured training https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Table-View-1247318-Job-Search-01-08-2026-00-00-00-AM.asp?sid=gumtree

17d

Job Placements

Blouberg

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"call centre agents required", Full-Time in Jobs in South Africa

call centre agents required in South Africa (46 results)

Results for call centre agents required in "call centre agents required", Full-Time in Jobs in South Africa in South Africa