Customer Care Agent, Bloemfontein

Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.

If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!

Minimum requirements:

• Matric (Grade 12) qualification is essential
• Proven experience in a customer service, telesales, and call centre environment
• Bilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantage
• Excellent telephone manner and communication skills
• Target-driven and customer-focused
• Resides in Bloemfontein

Duties and responsibilities:

• Handle incoming and outgoing calls to assist customers with queries, concerns, and service requests
• Engage in telesales activities, reaching out to potential clients to promote our products and secure appointments
• Maintain an excellent standard of customer service at every touchpoint
• Record and update customer information accurately
• Achieve and exceed appointment and sales targets for incentive rewards

Skills required:

• Communication skills
• Problem-solving skills
• Interpersonal skills
• Organisational skills
• Adaptibility

Remuneration:

R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)

Work hours:

Monday - Friday: 08:00 - 17:00

Every other Saturday: 08:00 - 12:00

IMPORTANT:

• Applications close 28 July 2025
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who meet all our client's minimum requirements will be contacted