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Duties: Guests feel seen, anticipated, and cared for; that the guest journey is intentional, consistent, and memorableGuest-facing teams are confident, present, and alignedGuest feedback reflects emotional connection, not only satisfaction Guest Journey Ownership: Accountable for the integrity and execution of the end-to-end guest journey (pre-arrival, arrival, in-stay, departure, post-stay)Design and protect key guest rituals, moments, and transitionsEnsure consistency of experience while respecting the unique character of the lodgeCurate experiences for VIPs, repeat guests, special occasions, and long-stay guestsAct as escalation point for complex or sensitive guest situations Experience Delivery & Presence: Maintain a visible, engaged presence in guest areasConduct daily experience walkabouts and informal quality checksObserve guest behaviour and emotional cues to proactively adjust serviceEnsure guest communications reflect the groups tone of voicePartner with Support Office, Marketing, Front Office, Hosts, F&B, Wellness, Fitness, Guides, Housekeeping and Activity Partners to ensure seamless experience delivery. Inclusive of residences and out and about experiences.Elevate the quality of guest interaction beyond service delivery, through visible leadership and coaching People Leadership & Coaching: Lead, coach, and inspire guest-facing teams to deliver intuitive, emotionally intelligent serviceSet clear expectations around presence, language, body language and guest interactionFacilitate experience-focused training and coaching sessionsIdentify and develop future talent within guest-facing teamsReinforce accountability while nurturing confidence and pride in serviceEnsure Guest Experiences trainings outcomes are lived within the property.Serve as the connector between departments, shaping a consistent guest-first mindset across the property Brand & Experience Custodian: Act as the on-property custodian of the guest experienceEnsure all guest touchpoints align with brand values and experience standardsProtect intimacy, warmth, and authenticity as the business scalesCollaborate with Marketing and Guest Experience leadership on storytelling and enhancementsContribute insights into broader Guest Experience strategyConduct all preparations for special occasions in conjunction with the GE Department and Interiors.Act as the on-property translator of the brand, embedding its values into daily behaviours and team practices Guest Feedback & Insight:https://www.jobplacements.com/Jobs/G/Guest-Experience-Manager-1269409-Job-Search-03-06-2026-10-03-56-AM.asp?sid=gumtree
4d
Job Placements
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Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Tsogo Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family. Our successful Commis Chefs manage all functions of the kitchen, including food preparation and presentation, portion and quality control operating equipment, menus, function sheets and guest servicemaintain the health, hygiene and professional appearance of the kitchen and all who work in itbuild and maintain a working environment in which staff are fully trained, supportive of each other and competentfulfil guests service requirements promptly and with a positive approachwork as part of a team or individually to deliver high quality standards. If you have these qualifications, join our team: Matric (NQF 4); numeracy skills; good verbal and written skills in English; a minimum of three years experience in a similar environment. To apply, your written application must include:CV (maximum 4 pages)contactable references (with telephone numbers)covering letter with three reasons why youre our top candidate for the job! Only successful applicants will be contacted Emnotweni Casino is an equal opportunity employer.
https://www.jobplacements.com/Jobs/C/COMMIS-CHEF-1269120-Job-Search-3-6-2026-2-48-01-AM.asp?sid=gumtree
5d
Job Placements
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The Chef de Partie (CDP) at La Residences Terrace Room, works alongside the Sous Chef to run the dining experience in the busy, interactive hotel kitchen that services our Villas. The CDP assists in ensuring the highest standards and consistent quality in the daily food preparation, keeping up to date with new products, recipes and preparation techniques. This is in order to ensure that La Residence’s kitchen lives up to The Royal Portfolio’s purpose which is “to give our guests a complete experience and a perfect stay”.Duties & Responsibilities:Takes care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant.Ensure that the production, preparation and presentation of food are of the highest quality at all times.Able to estimate the daily production needs and checking the quality of raw and fresh products to ensure that standards are met.Preparing, cooking and presenting high quality dishes within the specialty sectionAssisting the Sous Chef in maintaining menu standards, recipes and developing dishesPreparation of mis en place and co ordination of this duty for meal periods by Commis ChefsAssisting with the management of health & safety and food hygiene practicesManaging and training Commis ChefsMonitoring portion and waste controlOverseeing the maintenance of kitchen Requirements & Qualifications:Must have at least 2 years’ experience as a CDP in a 5* Hotel kitchenTertiary qualification in Culinary Arts Degree with minimum 3 years certification.A creative chef, confident to run a section: preparing, cooking and presenting high quality dishes within the specialty sectionStrong team player, positive attitudeAbility to lead and manage junior team membersDemonstrated excellent written and verbal communication skills.Ability to multitask with strong time-managementHigh level of attention to detailGood level of numeracyEnthusiasm to develop your own skills and knowledge plus those around youAdaptability to change and willingness to embrace new ideas and processesAbility to work without close supervisionProven job reliability, diligence, dedication and attention to detailMust be flexible with working nights, weekends, and holidaysPreference will be given to candidates already residing in Franschhoek/ the surrounding areasIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph te
https://www.jobplacements.com/Jobs/C/Chef-de-Partie--La-Residence-1269356-Job-Search-03-06-2026-05-00-14-AM.asp?sid=gumtree
5d
Job Placements
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Hoseki Restaurant is looking for a Restaurant Manager whom will be responsible for the efficient operation and profitably of Hoseki Restaurant as well as In-Room Dining and the Pool Terrace at the Lodges & Spa. The Restaurant Manager will work closely with the Food & Beverage Manager + Head Chef to provide the ultimate guest experience.Main responsibilities:Coordinate daily operations of full portfolioDeliver superior service and maximize guest satisfactionEngage efficiently and accurately to guests needs and complaintsWork alongside Sommelier compiling the wine & beverage list and recommending wine to guests. Ensure wine lists in rooms are updated.Staff recruitment & effective management (including rosters + overtime).Responsible for stock purchasing, managing stock budget, and flow and working according to the budgetEnsure compliance with sanitation and safety regulations.Main requirements:Grade 12, preferably a tertiary qualification in Food Services Management/Hospitality2-3 years previous Restaurant Manager experience in 5* or luxury establishmentsWine certification course or similar experience alignmentPrevious Gourmet Guide and Eat Out aligned fine dining experience preferentialExcellent interpersonal and communication skills, both written and verbalComfortable in dealing with very distinguished clienteleExcellent food and wine knowledgeExcellent ability to pay attention to detailHigh stress tolerance and ability to work under pressureExcellent planning and organizing skillsReliable, flexible, adaptable & self-disciplinedHigh standards of ethical conduct
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-Hoseki-Restaurant-1268935-Job-Search-03-05-2026-07-00-14-AM.asp?sid=gumtree
6d
Job Placements
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Are you passionate about hospitality, exceptional service, and creating memorable guest experiences?A prestigious upmarket hospitality establishment in Cape Town, Newlands is looking for a dynamic Food & Beverage Coordinator to join their team. This role is perfect for someone who thrives in a fast-paced environment, enjoys working with people, and has a natural ability to coordinate seamless dining and event experiences.
https://www.jobplacements.com/Jobs/F/Food--Beverage-Coordinator-Hospitality-Industry-1268657-Job-Search-03-04-2026-23-00-14-PM.asp?sid=gumtree
6d
Job Placements
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Are you passionate about delivering outstanding guest experiences within the hospitality industry?A well-established upmarket hospitality establishment in Cape Town, Newlands is seeking a motivated FIT Reservationist to join their team. This opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and has a keen eye for detail when managing reservations.
https://www.jobplacements.com/Jobs/F/FIT-Reservationist-Hospitality-Industry-1268656-Job-Search-03-04-2026-23-00-14-PM.asp?sid=gumtree
6d
Job Placements
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Grade 12 and tertiary qualification in General Management / Food & Beverage / Hospitality. K.P.As include -Operational Management: Ensure the smooth day to day running of the restaurants in the area; Ensure that the area adheres to the brand standards; Grow the company from a market share and profit perspective; Identify and interpret problem areas in the business; Ensure strict compliance with Occupational Health & Safety Regulations and any other related legislation; Respond to crisis situations and work toward resolving any related problems; Scan the area to identify emerging trends that will affect the organizationFinancial: Monitor and ensure adherence of the area to financial policies, processes and budgets; Report operational and financial risk to senior management for purposes of analysis and development of mitigating plans and strategies; Inform management of the status and implementation plans of programmes, services and quality initiativesMarketing: Assist the COO in developing and implementing plans and strategies for growth within the area Assist in identifying property opportunitiesPeople Management: Identify, develop and retain talent; Direct and coordinate activities of staff in the area to ensure continuity in operational excellence, maximizing returns on investments, and increasing productivity; Work with HR and Training staff in dealing with employee grievances, discipline and ensure their effective implementation and management.Only South African Citizens need apply. No Google Drive CVs please. Unsolicited CV will not be responded to. If you have not received a response within two weeks, please assume your application has not been successful.
https://www.jobplacements.com/Jobs/R/Restaurant-Area-Manager-QSR-North-West-Province-1104987-Job-Search-3-4-2026-2-41-35-PM.asp?sid=gumtree
6d
Job Placements
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Employer DescriptionHotel in Mthatha, Eastern CapeJob DescriptionOur client is seeking a Duty Manager Food & Beverage to oversee and support the daily operations of their F&B department. They are looking for a dynamic individual with strong leadership, organizational, and communication skills. Someone who thrives in managing staff, coordinating service delivery and ensuring guests enjoy exceptional dining experiences.Key Responsibilities:Oversee Food & Beverage finance and administration, including budgeting, financial analysis, management systems and reportingApply and interpret human resource policies and legislative requirements for effective implementationUtilize the latest technology and regulations to streamline sourcing and purchasing of stockDevelop and implement action plans to ensure optimal functioning across all F&B areas including restaurant, kitchen, banqueting and in-room diningManage contractual arrangements related to Food & Beverage operationsFoster effective interdepartmental collaboration to anticipate and exceed guest expectationsContribute individually and as part of a team to maintain high-quality service standardsQualificationshttps://www.jobplacements.com/Jobs/Z/ZMO-18009-Duty-Manager-Food--Beverage-1268455-Job-Search-3-4-2026-8-15-06-AM.asp?sid=gumtree
7d
Job Placements
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Employer DescriptionReputable Hotel in Cape TownJob DescriptionOur client is seeking an Assistant Front Office Manager to support the leadership of their front office team. They are looking for a motivated individual with strong organizational, communication, and customer service skills. Someone who thrives in coordinating daily operations, assisting with staff management, and ensuring guests receive exceptional service throughout their stay.Key Responsibilities:Oversee front office administrative functions, ensuring accuracy, efficiency, and compliance with hotel standards and proceduresMaintain exceptional customer service levels when implementing front office action plans, schedules and systemsHandle guest liaison with professionalism, providing prompt responses, thorough follow-up and anticipating guest needsActively promote and support food and beverage initiatives to enhance the guest experienceApply and interpret human resource policies and legislative requirements for effective implementationManage room inventory with careful adherence to checklists and established systemsCollaborate across departments and contribute individually to uphold high-quality service standardsQualificationshttps://www.jobplacements.com/Jobs/Z/ZMO-18008-Assistant-Front-Office-Manager-1268454-Job-Search-3-4-2026-8-12-31-AM.asp?sid=gumtree
7d
Job Placements
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Reservationist – H26026Based: GrobersburgSalary: R15 000.00 pm The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally.Accurately input and manage reservations using the hotel’s PMS system (OPERA).Maintain up-to date knowledge of room types, rates, promotions, and special packages.Ensure guest details and preferences are correctly recorded for a personalized experience. Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations. Upsell room categories and add-on services to maximize revenue.Respond to guest queries and requests courteously and efficiently.Always follow Hotel policies and standard operating procedures.Previous experience in hotel reservations or front office operations (minimum 1-2 years preferred). Proficiency in hotel Management systems (Opera, Protel, or similar). Excellent verbal and written communication skills. Strong customer service and sales orientation #Hiring #Reservationist #HospitalityJobs #HotelJobsSouthAfrica #FrontOffice #Groblersbrug #LimpopoJobs #JobsInLimpopo #WaterbergDistrict #OperaPMS #HotelReservations #GuestRelations #TravelAndTourism #RevenueManagement #HospitalityIndustry
https://www.jobplacements.com/Jobs/R/Reservationist-1268439-Job-Search-03-04-2026-05-00-15-AM.asp?sid=gumtree
7d
Job Placements
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Employer DescriptionReputable Hotel in Cape TownJob DescriptionOur client, based in Cape Town is seeking a Reservation Manager to lead their reservations team. They are looking for an experienced individual with strong leadership, communication and organizational skills. Someone who thrives in managing operations, coordinating guest bookings and ensuring exceptional service delivery.Key Responsibilities:Maximize sales and marketing opportunities while adhering to the hotels policies, procedures and standardsEnsure exceptional customer service is consistently delivered when processing reservations and guest requestsApply and interpret human resource policies and legislative requirements for efficient implementationFoster effective interdepartmental collaboration to anticipate and exceed guest expectationsOversee room inventory management with strict adherence to checklists and established systemsSafeguard the accuracy and integrity of the property management system, including guest profiles, history and sales/marketing dataManage the revenue management system in line with hotel standards and audit requirementsContribute to high-quality service delivery both independently and as part of a team Qualificationshttps://www.jobplacements.com/Jobs/Z/ZMO-18007-Reservations-Manager-CPT-1268453-Job-Search-3-4-2026-8-10-49-AM.asp?sid=gumtree
7d
Job Placements
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A well-established, family-owned wine estate located in the Durbanville Wine Valley is seeking a professional and reliable Junior Front-of-House Manageress to assist with daily restaurant operations, staff supervision, and basic administrative responsibilities.This role is ideal for a candidate with hospitality experience who enjoys working in a customer-facing environment while supporting operational management.Key ResponsibilitiesAssist with the management of daily front-of-house operationsSupervise and support front-of-house staff during serviceEnsure excellent guest service and maintain service standardsAssist with bar control and stock oversightManage reservations and guest enquiriesHandle emails, telephone enquiries, and basic administrationAssist with social media updates where requiredSupport management with general operational tasksMinimum RequirementsMinimum 1 year experience in a fast-paced hospitality environmentProfessional appearance and conductStrong customer service orientation and interpersonal skillsAbility to supervise staff and assist with operational oversightCompetent with basic administration (reservations, emails, telephone handling)Excellent verbal and written communication skills in EnglishOwn reliable transport (non-negotiable) – the venue is located on a farm with no access to public transport or Uber after 17:00Must be available to work weekends, public holidays, day shifts, and occasional eveningsAdditional Information Female candidates preferred due to existing team dynamicsCandidates must provide contactable references and a recent photographImportant:If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that a
https://www.jobplacements.com/Jobs/J/Junior-Front-of-House-Manager-1268428-Job-Search-03-04-2026-14-00-02-PM.asp?sid=gumtree
7d
Job Placements
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Duties: Liaise with reservations team to ensure that bookings are correct, and all details required are received timeously including, transfers and paymentPrepare for advance booking special requests, personalising stays with unique offerings and effectively communicate to relevant team members in other hotel departmentsEnsuring maximum guest satisfaction at every touchpoint of guest journeyAbility to effectively problem solve and be solution drivenDevelop and maintain positive working relationships with others and support team to reach common goalsAccurate processing of guests invoicing, charges, paymentsEquipped with information on all updated facilities available in the area and able to assist in making suitable recommendations and bookings in order to enhance the guest experienceEmbody the hotel brand and culture and represent the sustainable ethosBe able to assist in other areas of the hotel as neededFollow company policies and procedures Requirements: Qualification in hospitality management would be an advantageAt least 3-5 years hotel experienceFluent oral & written English, second language is beneficialPrevious experience on a hotel property management system is preferableA warm, helpful and sincere dispositionGreat teamwork skills & good communicatorComputer and systems literateOrganised, honest, helpful and attention to detailAbility to work various shifts, weekends and public holidaysMust reside in Johannesburg and access to own transportation
https://www.jobplacements.com/Jobs/D/Duty-Manager-1268276-Job-Search-03-04-2026-04-03-51-AM.asp?sid=gumtree
7d
Job Placements
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Are you passionate about coffee and eager to learn more about the world of catering? Were looking for a Junior Barista to join our team and grow with us!This role is ideal for someone at the start of their hospitality journey whos keen to gain hands-on experience, develop barista skills, and expand into broader catering operations.What youll be doing:Preparing and serving quality coffee and beveragesAssisting with basic food preparation and catering supportProviding friendly and professional customer serviceMaintaining cleanliness and food safety standardsLearning new skills across barista and catering functionsWhat were looking for:A positive attitude and willingness to learnBasic barista or hospitality experience (advantageous, not essential)Good communication skills and a team-player mindsetReliability and attention to detailWhat we offer:On-the-job training and mentorshipOpportunity to gain broader catering experienceSupportive team environmentRoom to grow within the businessIf youre enthusiastic, hardworking, and ready to build a career in hospitality, wed love to hear from you!All appointments will be made in line with CPIs AA/EE strategy. If you do not receive any feedback from us within two (2) weeks of submitting your CV, please regard your application as unsuccessful.
https://www.jobplacements.com/Jobs/J/Junior-Barista-1268254-Job-Search-03-04-2026-04-01-53-AM.asp?sid=gumtree
7d
Job Placements
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Delaire Graff Restaurant is looking for a professional Chef De Partie who will be responsible for handling daily food preparation and duties assigned by the Head Chef or Sous Chef to meet the standard and quality set by the restaurant.RESPONSIBILITIES:Maintain control of stocks in area of responsibility;Maintain health, hygiene and safety requirements;Control quality, quantity and cost price of all dishes prepared in the area of responsibility;Ensure that the Sous chef is informed on ingredient orders, maintains par stock levels and accepts and stores food deliveries according to SOP’s;Ensure proper handling and storage of food in line with HACCP requirements;Ensure that all mise-en-place is always freshly prepared and on time;Ensure that all dishes are correctly garnished, have the correct portion and sized and are presented on the prescribed serving dish in the prescribed manner;Follow the guidance of the Executive or Sous chef and have input in new ways of presentation or dishes;Put effort into optimizing the cooking process with attention to speed and quality;Help to maintain a climate of smooth and friendly cooperation.REQUIREMENTS:Chef Certificate/Diploma;Own transport with a valid drivers license/Reliable transport;2-3 years of previous experience as a Chef DePartie;Excellent communication skills;Able to work in a team;Ability to maintain a professional working relationship with all departments and across cultures and religions;Comfortable in dealing with very distinguished clientele;Punctual & self-disciplined;Attention to detail.Delaire Graff Estate is an equal opportunity employer.
https://www.jobplacements.com/Jobs/C/Chef-De-Partie-Delaire-Graff-Restaurant-1268206-Job-Search-03-04-2026-01-00-15-AM.asp?sid=gumtree
7d
Job Placements
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