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Results for with work in "with work", Full-Time in Jobs in South Africa in South Africa
1
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Requirements:* SHIFT WORK IS REQUIRED* At least 3 years experience working with CNC lathe and milling machines* Strong understanding of CNC programming fundamentals (editing an advantage)* Ability to read and interpret technical drawings* Experience performing machine setups, tool changes, and basic troubleshooting* High attention to detail and ability to maintain tight tolerances* Must reside in or around Cape Town (Epping area preferred)Please take note:* Candidates will be required to write a practical / theoretical test in the first stage of recruitment process
https://www.jobplacements.com/Jobs/C/CNC-Setter-Operator-1243928-Job-Search-12-02-2025-04-30-40-AM.asp?sid=gumtree
7h
Job Placements
1
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We are hiring In store retail sales specialists Key Responsibilities Welcome, assist, and build rapport with customer; understand their needs to recommend sutiable products Educate customers on features, benefits and problem solving aspects Work towards personal and store goals Complete sales reports and participate in team meetings and training. Key skills and Qualifications Strong communication and interpersonal skills Ability to work in a fast-paced, team oriented environment Have a vaild RSA ID Have Matric18-30 Years
https://www.jobplacements.com/Jobs/I/In-Store-Retail-Sales-Specialist-1247106-Job-Search-12-17-2025-3-54-58-AM.asp?sid=gumtree
1d
Job Placements
1
Drivers required.
Sober habits
Willing to work at night
Message me on WhatsApp 0727075562
5d
Other1
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Key Responsibilities:Finance, Risk and Compliance.Comply with work rules, standards, and methods.Take care to minimise waste.Provide feedback on cost saving initiatives in area of control.Obtain and check information and Capture data accurately.File documents as per procedure.Excellence/Service delivery.Ensure the companys Safe Work, and ISO related. Procedures are maintained.Maintain quality standards at your area of responsibility.Receive and inform foreman about warranty requests.Check serial number on Global E for warranty period and confirm or decline request.Open warranty job, attach order and warranty details.Issue parts number for the Parts to the Foreman.Capture warranty details on warranty control log.Receive labour report from the foreman, capture labour & travel on D365.Receive photos from Artisans, create FIR.Capture FIR on Global-E.Attend to any questions / queries on FIR.When work complete, ensure all info submitted.Process warranty claims.Log warranty details on warranty control log and add to job pack.Close job and share file with costing clerks.Implement and coordinate special projects (as and when required).Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross-functionally.Ensure open communication channels with all relevant stakeholders/suppliers.Collaborate with external service providers with regard to any office needs.Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.Identify incidents and accidents.Stop work in unsafe areas.Requirements:South African Unemployed youth between the ages of 18 and 34.Must not have participated on the programme before.Grade 12Certificate: Supply Chain/Logistics/ Finance or related.Basic financial transaction experience.Time management and ability to meet deadlines.Verbal and written communication skills.Strong organizational skills and ability to multitask.Problem-solving and decision making.Proactivity and self-direction.Interpersonal skills.MS Office (Intermediate level)Legal:Medically fit to work in the specific business area.Clear security screening record.Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
https://www.jobplacements.com/Jobs/W/Warranty-Clerk-1246055-Job-Search-12-10-2025-10-05-14-AM.asp?sid=gumtree
6h
Job Placements
1
Minimum requirements:Bachelors degree in Mechatronics or Electro-Mechanical Engineering.0 3 years experience (graduates with strong technical aptitude will be considered).Basic knowledge or exposure to mechanical systems, automation, or industrial process equipment is advantageous.Strong computer literacy with the ability to use CAD or engineering design tools.Excellent presentation and communication skills.Willingness to travel within the Western Cape for client visits, site audits, and project work. Personality Traits:Problem solver with strong analytical skills.Confident and professional in client interactions.Self-starter who can work independently and in a team.Energetic, motivated, and results-driven.Technically minded and hands-on when required.Good communicator and capable presenter.Eager to learn and grow within a technical sales environment.Purpose of the role:This opportunity combines technical design, field engagement, and sales engineering responsibilities. making it an excellent fit for a recent graduate or young professional eager to grow within a global engineering environment.The role focuses on supporting the development, design, and promotion of integrated system solutions across the Western Cape, serving key sectors including water and wastewater, food and beverage, packaging, medical, pharmaceutical, space, and general industrial.The successful candidate will work closely with the Regional Sales Manager and the Systems Engineering Team.Duties and responsibilities:Quotation and Proposal Development:Prepare and manage complex quotations and tender proposals for vacuum systems.Work closely with the Regional Manager and Systems Team on system design and costing.Develop technical documentation, specifications, and layouts for customer proposals.Support the sales process by presenting technical system solutions to consultants and end-users across multiple sectors, including:Water and wastewater treatment.Pharmaceutical manufacturing and laboratories.Food and beverage production.Medical and healthcare facilities.Packaging, plastics, and industrial applications.Space and research institutions.Field Work and Client Engagement:Conduct site audits, collect process data, and recommend suitable vacuum product solutions.Visit customers regularly to provide technical support and solution guidance.Assist in installations, testing, and commissioning when required.Promote the companys systems and technologies across industrial, research, and environmental sectors.
https://www.jobplacements.com/Jobs/S/Systems-Sales-Engineer-1240367-Job-Search-11-18-2025-22-27-05-PM.asp?sid=gumtree
7h
Job Placements
1
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The Accountant is responsible for ensuring the accuracy, compliance, and efficiency of financial reporting and tax-related functions within the Company. This role involves the preparation and review of financial statements, tax computations, and management accounts, as well as supporting business structures and training initiatives.Remote working optionKey ResponsibilitiesFinancial Operations & ReportingPerform all assigned work accurately, within budgeted hours, and by set deadlines.Prepare working papers and reconciliations to support financial statements and special projects.Compile financial statements from trial balances and supporting documentation.Ensure financial statements adhere to applicable standards (e.g., IFRS for SMEs) and regulatory requirements.Draft financial statements using approved software or Excel, in accordance with internal SOPs.Complete provisional tax calculations for all group entities.Maintain and update dividend tax registers on an annual basis.Prepare documentation for company tax returns and review submissions before filing.Complete IT14SD returns using data from verified working papers.Review financial statements and working papers for completeness and compliance.Monitor monthly management accounts to ensure accuracy and reliability.Prepare cash flow statements, budgets, and management accounts for financial institutions when required.Manage SARS income tax audits as necessary.Business Structures & ComplianceAssist in implementing business structures, including aspects of tax, compliance, reporting, and estate planning.Ensure CPD hours are current for qualified accounting staff.Apply detailed knowledge of SAIPA logbook and trainee development.Contribute to achieving a 95% productivity target for non-administrative staff.Process ImprovementDevelop and enhance accounting procedures to improve accuracy, consistency, and efficiency across processes.Client & Team CollaborationManage a portfolio of medium-sized clients, delivering high-quality service and support.Collaborate with internal and external audit teams to fulfill all auditing responsibilities.Communicate regularly with bookkeepers to ensure alignment and data accuracy.Training & DevelopmentTrain and mentor accounting trainees in accordance with the Companys training standards and SAIPA logbook requirements.Required Competencies & QualificationsStrong knowledge of applicable accounting standards, including IFRS for SMEs.Ability to prepare financial statements and tax calcu
https://www.executiveplacements.com/Jobs/A/Accountant-1246874-Job-Search-12-14-2025-22-35-45-PM.asp?sid=gumtree
6h
Executive Placements
1
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Key Responsibilities:Finance, Risk and Compliance.Comply with work rules, standards, and methods.Take care to minimise waste.Provide feedback on cost saving initiatives in area of control.Obtain and check information and Capture data accurately.File documents as per procedure.OperationalExcellence/Service deliveryEnsure the companys Safe Work, and ISO related Procedures are maintained.Maintain quality standards at your area of responsibility.Receive and inform foreman about warranty requests.Check serial number on Global E for warranty period and confirm or decline request.Open warranty job, attach order and warranty details.Issue parts number for the Parts to the Foreman.Capture warranty details on warranty control log.Receive labour report from the foreman, capture labour & travel on D365.Receive photos from Artisans, create FIR.Capture FIR on Global-E.Attend to any questions / queries on FIR.When work complete, ensure all info submitted.Process warranty claims.Log warranty details on warranty control log and add to job pack.Close job and share file with costing clerks.Implement and coordinate special projects (as and when required).Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross-functionally.Ensure open communication channels with all relevant stakeholders/suppliers.Collaborate with external service providers with regard to any office needs.Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.Identify incidents and accidents.Stop work in unsafe areas.Requirements:South African Unemployed youth between the ages of 18 and 34.Must not have participated on the programme before.Grade 12Certificate: Supply Chain/Logistics/ Finance or related.Basic financial transaction experience.Time management and ability to meet deadlines.Verbal and written communication skills.Strong organizational skills and ability to multitask.Problem-solving and decision making.Proactivity and self-direction.Interpersonal skills.MS Office (Intermediate level)Legal: Medically fit to work in the specific business area.Clear security screening record.Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
https://www.jobplacements.com/Jobs/W/Warranty-Clerk-1247133-Job-Search-12-17-2025-04-05-28-AM.asp?sid=gumtree
6h
Job Placements
1
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Are you ready to take control of your future and earn what you are truly worth?At Attain Marketing, we are offering a life changing opportunity for driven and motivated individuals to join our fast-growing team.What we offer?Uncapped earning potential. The harder you work, the more you earn.Comprehensive training- 100% free.Clear career progression- from entry to leadership roles.Dynamic work environment.
https://www.jobplacements.com/Jobs/I/Instore-Sales-Consultant-1246203-Job-Search-12-11-2025-5-51-27-AM.asp?sid=gumtree
7d
Job Placements
1
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World-class Packaging company is seeking to fill a Maintenance/Shift Artisan position within their Engineering maintenance team. You will be responsible for maintenance and repairs on high-speed production machinery, as well as preventative maintenance and breakdowns/shutdowns. Requirements:MatricRelevant Red Seal Trade TestMinimum of 3 yearsâ?? experience working on high-speed production machineryWilling to work shifts and weekendsKnowledge and experience of Packaging/Corrugating and Converting machinery. Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/M/Maintenance-Artisan-1197631-Job-Search-12-12-2025-00-00-00-AM.asp?sid=gumtree
7h
Job Placements
1
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Joining this top-tier agricultural services team in a high-performing farming region means stepping into a future of stability and opportunity. The consistent demand for advanced farming solutions provides dependable work and strong job security. Youll gain hands-on experience with modern, high-tech equipment while benefiting from structured training that helps you continually grow your skills. Education:Completed Trade Test Certificate (Tractor, Motor or Diesel)High School Diploma or equivalent is requiredJob Experience & Skills Required:3 to 5 years experience working on tractorsApply now!
https://www.jobplacements.com/Jobs/T/Tractor-Technician-1241154-Job-Search-11-21-2025-00-00-00-AM.asp?sid=gumtree
7h
Job Placements
1
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CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town.
Key Responsibilities:
Manage and maintain the dialler to maximize campaign performance.Collaborate and report to the operations manager to ensure optimal campaign execution.Maintain and optimize calling lists, ensuring efficiency and compliance.Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.Generate daily, weekly, and monthly reports using Dialler specific Data.Assist in troubleshooting and resolving any dialer-related issues.
Qualifications and Requirements:
Previous experience working in a contact centre environment.
Knowledge of IT/Dialer systems.
Willingness and ability to work night shifts. (4pm – 4am) – maybe be adjusted.
Intermediate to expert Proficiency in Microsoft Excel.
Proficient in Microsoft Suite.
Experience with Power BI, SQL (Preferable)
Strong analytical skills and ability to read data.
Exceptional communication and teamwork skills.
Detail-oriented and capable of working in a fast-paced environment.
Why Join CallForce:
Competitive salary package.
Opportunities for professional growth and development.
Be part of a dynamic and collaborative team.
Work on an international campaign with a global reach.
https://www.ditto.jobs/job/gumtree/1442476873&source=gumtree
8mo
CallForce
1
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REQUIRED LEARNING1-2 years IT Experience PreferredIT Qualification preferred1-2 years help desk experience preferredITIL V4 Foundations certificate (advantageous)KEY JOB OUTPUTS Log all customers reported faults on the system.Manage and track the reported fault.Dispatch the Technicians to attend to the reported faultCapture the reported fault progress status on the systemUpdate both internal and external customers wrt fault loggedEnsure you receive all Job Cards back from techniciansProcess all Job Cards on the systemEnsure all documentation is filledUpdate multiple systems where neededCORE COMPETECIES Excellent written and verbal SkillsPositive attitudeExcellent organisation skillsExcellent analytical and problem-solving skillsAn ability to work to tight deadlines and within constraintsGood Listening skillsEthicalTeam playerAbility to perform under pressureAble to work independentlyAn understanding of the service delivery environment and stakeholder interestsGood communication skillsAttention to detailReliable and able to produce a high quality of workDisplay excellent attention to detail and the ability to manage work processesAPPLICATIONS/ENQUIRIES Email your CV and motivational letter
https://www.executiveplacements.com/Jobs/I/IT-Call-Planner-1201318-Job-Search-07-08-2025-10-25-24-AM.asp?sid=gumtree
5mo
Executive Placements
1
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A well-established company in Rustenburg is seeking a reliable, organized, and hard-working Receptionist & Tender administrator to join our team. If you’re passionate about admin, detail-oriented, and able to perform under pressure, this position may be for you.Requirements:Must be able to start asapStable work history must be evident on CVOwn reliable transport to get to workMust be fluent in Afrikaans & EnglishMatric certificate (Grade 12) requiredMinimum of 5 years’ experience specifically in administration & tendersFamiliarity with typical Rustenburg mining environments/workflows is advantageousProficient in MS Excel, Word, PowerPoint, and OutlookFast and accurate typing skillsNon-smoker, presentable individual with neat appearance – reception area is sharedWillingness to perform tasks beyond the core job descriptionNo lazy individuals – we value initiative and dedicationWorking Hours:Monday to Thursday: 07:30 – 16:30Friday: 07:00 – 14:00Flexibility required when tenders are due and deadlines must be met.
https://www.jobplacements.com/Jobs/T/Tender--Reception-1244102-Job-Search-12-03-2025-02-00-15-AM.asp?sid=gumtree
10d
Job Placements
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Looking for a candidate with telephone ethics, should be able to work shifts. Candidate must reside in Elsies River, Ravensmead or goodwood and Ruyterwacht area. Knowledge of administrative skills.
12h
Goodwood1
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Duties and Responsibilities: Review/ develop/ update course guides for Regenesys:Research and develop new learning material as requiredInclude/update new information into course guides when requiredCustomise/modify course guides when requiredSend new course material for revision to Subject Matter ExpertIncorporate advice from the Subject Matter Expert into materialEdit course guides language and format where necessary; andEnsure course guides and assessments are aligned with the correct learning outcomes.Assess and moderate assignments and examination question papers as offered by the organisation.Provide academic and administrative support to the organisation;Assist with planning for the development of new programmes and course material;Provide assistance to academic staff making use of the course material;Facilitate, when required, in specific areas of expertise; andOther responsibilities as determined by the management team. Skills and Personal QualitiesDependable and accountable;Dynamic and creative;Passionate about their field of reference/expertise;Scrupulous about detailed work;Skilled in written English and area of expertise;Self-motivated to work on his/her own, and to meet deadlines;Able to work well with others in a collaborative environment;Familiarity with the production process of books, articles and other documents;Good judgment, to gauge which changes are necessary without losing meaning;Excellent communication skills;Grammatical expertise;Skilled in all Microsoft Office programmes, advanced skills in Office Word. Qualifications and ExperienceMinimum: MSc in Data Science/Information Technology or a related field. Candidates with an Honours in these fields might be considered if their profile and experience match the job description.Minimum of three years experience in education, academic writing, proofreading, or a post-secondary education environment;Superior proofreading, editing, and communication skills are essential; andExperience with learning design, LMS, and editing is an advantage. Abilities: Ability to develop content and material for undergraduate and postgraduate courses;Ability to function effectively under inflexible deadlines;Ability to work independently;Ability to prioritise tasks;Ability to work within the institutional style;Ability to stay focused throughout an entire document, which may be long and technical;Ability to review website copy;Ability to proofread research reports and ensure perfect formatting in Word; andhttps://www.jobplacements.com/Jobs/C/Course-Writer-1244360-Job-Search-12-03-2025-10-18-59-AM.asp?sid=gumtree
7h
Job Placements
1
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Duties and Responsibilities:Develop and maintain cross-platform mobile applications using .NET MAUI.Integrate APIs to ensure efficient data retrieval and storage between mobile apps and back-end systems.Collaborate with UI/UX Designers to design intuitive, responsive, and visually appealing user interfaces.Write clean, scalable, and maintainable code in C#.Conduct code reviews, provide constructive feedback, and support Junior Developers.Troubleshoot and debug applications to optimize performance.Work closely with cross-functional teams to define, design, and deliver new features.Stay updated on the latest industry trends, frameworks, and technologies.Requirements:Bachelors Degree in Computer Science, Information Technology, or a related field, or equivalent work experience.Strong proficiency in C# and .NET MAUI / Xamarin.Experience with XAML for designing mobile user interfaces in .NET MAUI applications.Solid understanding of data binding concepts for dynamic and responsive UIs.Proven experience developing cross-platform mobile applications for iOS and Android.Familiarity with the Model-View-ViewModel (MVVM) design pattern.Knowledge of local data storage techniques for offline functionality.Ability to write platform-specific code for accessing native features when necessary.Proficient in consuming and integrating RESTful APIs.Familiarity with the .Net Core framework, including dependency injection.Strong debugging and troubleshooting skills to enhance application performance.Advantageous Skills and Experience:Experience working within the financial services industry.Familiarity with commercial UI components such as DevExpress, SyncFusion, etc.Experience with unit testing frameworks like xUnit or NUnit.Familiarity with CI/CD practices for automating build, test, and deployment processes.Experience Required:Minimum of 3 years of professional experience in mobile app development.Proven experience integrating with internal or external APIs.Working Conditions:Office-based with flexibility.A collaborative and dynamic team environment.Opportunities for professional development and career growth.If youre ready to take the next step in your career and work with a forward-thinking team, apply today!
https://www.executiveplacements.com/Jobs/N/NET-MAUI-Mobile-App-Developer-1161000-Job-Search-12-02-2025-00-00-00-AM.asp?sid=gumtree
7h
Executive Placements
1
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Duties and responsibilities:
The position will include but are not limited to the below specified duties and responsibilities:
1) Design, DTP and layout for a wide range of marketing material and company documents, across print and digital:
· Posters,
· Flyers,
· Point of sale material (in store display),
· Vouchers,
· Social media artwork and post creation,
· Web images,
· Product catalogue design,
· Mailers,
· Event branding,
· Vehicle branding,
· Branded promotional items.
2) Implementing and upholding brand CI guidelines across all work,
3) Product packaging artwork:
· Design packaging according to die-lines,
· Make print-ready files,
· Sign off on proofs.
4) Product images:
· Prepare product images for website, pamphlets, social media posts, in-store posters and advertisements,
· Manage product photo shoots,
· Take basic product photographs yourself,
· Retouching and deep etching images,
· Sourcing appropriate imagery online.
5) Manage Social Media Posts and Platforms:
· Manage Facebook Page/Account and posts,
· Manage Instagram Page/Account and posts,
· Come up with creative posts and campaigns for social media,
· Manage and respond to customer comments, queries, and complaints on social media.
6) Product images:
· Prepare product images for website, pamphlets, social media posts, in-store posters and advertisements,
· Manage product photo shoots,
7) Managing print work:
· Handle relationships with printers
· Brief in and manage work with printers
· Sign off on samples and final proofs
8) Retail Advertisement Designs:
· Design weekly retail advertisement artwork,
· Prepare artwork for newspaper publications,
· Liase with Newspapers/Media companies for advertisement publications,
· Ensure that advertisement details and pricing are checked and correct before publication.
Capabilities and strengths:
· Organized, productive and efficient,
· Meticulous – high attention to detail and high standards,
· Driven /action-orientated,
· Ability to grasp concepts quickly,
· Creative thinking / problem solving,
· Strong initiative,
· Resourceful,
· Excellent communication skills,
· Service-orientated,
· Ability to multi-task, prioritise and re-prioritise,
· Ability to work under pressure and with tight deadlines.
Experience and Qualifications:
· Minimum 4 years working experience in design, print and media,
· Experience in the following is essential: Adobe InDesign, Adobe Illustrator, Adobe InDesign, Adobe Photoshop.
Send CV with references to chantel@dcmeat.co.zaJob Reference #: gra1Consultant Name: Chantel Brown
2mo
DC Meat
1
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Job description:The purpose of this position is to provide the essential technical knowledge, evaluate, select, and apply advanced engineering techniques to a broad set of engineering assignments.Responsibilities will include, but are not limited to:Detailed design of industrial machines, sub-components, sheet metal design, weldments & large-scale assembliesGenerate detailed drawings and BOM’sPrepare manufacturing and assembly instructionsExtensive experience with industrial machinery and structural designEnsuring all inspection and preventative maintenance tasks are documented and scheduled on the group CMMSLiaise with other departments about failures and potential solutionsDrive preventive and predictive maintenanceDrive continuous improvementUndertake quality assurance on mechanical work executedCompile reports on failures and tasksQualifying Criteria BSc/B.Eng./B-Tech in MechanicalAt least 8 – 10 years’ experience in the maintenance or production environmentCompetency in computer aided engineering design and drawingHands-on working experience in a maintenance or manufacturing environment is essentialExperience in hydraulic system design and maintenance advantageousExperience in electrical control systems advantageousProven project management experienceProven leadership experienceValid driver’s licenseMust be fully Computer literate (MS Word, MS Excel, MS Outlook)Must have Strong proven administrative skillsExperience working with an Computerized Maintenance Management SystemKnowledgeable on the Occupational Health & Safety ActSound communication skills (understand, read and write English)Must be prepared to work overtime when requiredQualifying Attributes:Attention to detail and an analytical approach to troubleshootingAbility to prioritize workload and perform effectively in a pressurized environmentExcellent team player – able to balance team and individual responsibilitiesAbility to maintain professional working relations with diverse personalitiesHard-working and self-motivatedTime and priority managementExcellent communication skills on all levelsLogical and detail orientatedExcellent standards of executionCritical thinking and conflict resolution potentialCommitment to a strong business ethic and integrityExcellent planning, organizational, and decision-making skillsExcellent oral and written communication skills on all levels Type: PermanentReporting to: Engineering DirectorsBenefits include· Provident fundhttps://www.executiveplacements.com/Jobs/S/Senior-Mechanical-Engineer-1246168-Job-Search-12-11-2025-02-00-15-AM.asp?sid=gumtree
7d
Executive Placements
1
ENVIRONMENT:A cutting-edge, Cloud-native Platform is looking for talented coders to fill Junior – Senior PHP Developer roles at its Joburg offices. The ideal person will have relevant industry experience – preferably coming from ISP, having worked on CRM, Integrations between systems, Meta with WhatsApp or Facebook (APIs are Rest, JSON). Your tech toolset should also include PHP, Vue.js, Laravel, JavaScript, MySQL and MariaDB. REQUIREMENTS:Industry they should have come from ISP, working on big CRM, Integrations between systems, Meta with WhatsApp or Facebook (APIs are Rest, JSON)PHP DevelopmentjsLaravelJavaScriptDatabase Skills MySQL, MariaDBLinux would be an advantage While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/J/Junior--Senior-PHP-Developer-JHB-Onsite-1246176-Job-Search-12-11-2025-02-00-15-AM.asp?sid=gumtree
7d
Job Placements
1
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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
8mo
Mango5
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