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Administration Manager Centurion Pretoria
Our client within the funeral insurance sector is seeking an energetic Administration Manager to manage administrative operations within the branch and provide direct support to the Branch Manager.
Salary Negotiable
Minimum Requirements
Grade 12
2 years’ experience within the Funeral Insurance industry
5 years Proven administrative and customer service experience
RE5 qualification (advantageous)
Proficiency in MS Office, Excel, Word, and Outlook
Strong written and verbal English communication skills
Key Responsibilities
Administer sales submissions and ensure applications are captured and scanned timeously
Ensure supervision questionnaires are completed, scanned, and uploaded correctly
Prepare for weekly sales meetings by managing application and contract stock
Compile and submit weekly and monthly reports
Assist clients with amendments, cancellations, claims, and general queries
Manage and support district administrators, including training where required
Ensure efficient administrative processes and service delivery within the district office
Apply online
FROGG Recruitment
Consultant Name: Quinton Wright
11d
FROGG Recruitment SA
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FOH Manager
Description
We are seeking a highly experienced and service driven Front of House Manager to lead our
FOH team and ensure an exceptional dining experience for every guest. You will be responsible for
overseeing all front of house operations, maintaining high standards of customer service, managing
and training staff, and working closely with the kitchen and management teams to drive overall
performance.
Roles and Responsibilities
- Oversee daily front of house operations, including dining area, bar and guest service.
- Lead, train, and manage FOH team members including waiters, bartenders, and support staff.
- Ensure smooth service during peak hours by coordinating seating, guest flow, and staff
assignments.
- Monitor guest satisfaction, resolve complaints promptly and professionally.
- Uphold and enforce health, safety, and cleanliness standards.
- Assist in recruitment, onboarding, and performance evaluations of FOH staff.
- Create staff schedules, manage labor costs, and ensure appropriate staffing levels.
- Collaborate with kitchen leadership and management on service flow and operational
improvements.
- Monitor inventory and coordinate with suppliers for FOH stock orders and deliveries.
- Implement and maintain customer service standards and hospitality standards.
- Efficiently work on the POS and back office system to control stock levels, stock takes invoicing
etc.
Skills Required
- 2+ years of experience in front of house restaurant management, preferably in a high-volume café
setting.
- Strong leadership, communication, conflict management and problem-solving skills.
- Good time management skills.
- Proven ability to lead and motivate a team in a fast-paced environment.
- Deep understanding of hospitality standards and guest service practices.
- Proficient in POS systems and Microsoft Office. Micros experience would be beneficial.
- Knowledge of health and safety regulations and FOH compliance standards.
- Ability to handle stressful situations with grace and professionalism.
24d
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