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Our client is an established venture capital investment manager that accelerates the international expansion of African innovation-driven businesses by leveraging Knowledge, Networks and Funding. Based in Observatory, Cape Town, they are recruiting for a Compliance and Office Manager/Support to join their team soonest.
Job Purpose:
The successful candidate would take charge of the implementation of compliance processes (across our funds) and keep these maintained and updated as required by the various reporting bodies. This person would take pride and pleasure in compliance and risk management in a financial services industry, but would like more variety in their job and would enjoy also managing the small office for 8-10 employees and provide support to the CFO and Inhouse Legal Counsel on ad hoc tasks. The role will include occasional event organising and management, as well as a small amount of executive PA work that would include travel arrangements and diary management. Minimum Requirements
• Grade 12 - National Senior Certificate
• Compliance related Tertiary Qualification, or similar
• 1 - 3 years proven working experience in compliance and risk environment
• Valid Drivers License and own vehicle
• Valid SA ID
• Clear criminal record Technical Competencies
• Microsoft Excel, PowerPoint, Outlook, Word, Google Drive, Google Sheets, Gmail, Cloud, Slack and Excel Personal Competencies:
• Customer centric
• Professional
• Strong administrative skills
• Presentable
• Strong organisational skills
• Innovative
• Punctual
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• High performance culture and ethic
• Strong problem solving skills
• Flexible, self-motivated and proactive
• Trustworthy with high standards of personal integrity Performance Areas Tasks/Functions:
• Need to be technologically literate
• Proficient with numbers
• Be a peoples person and able to engage with people professionally
• Be able to read legal documents in English and understand license requirements
• Be able to prepare paperwork for the book keepers
• Be able to submit applications for license / emigration / company formations
• Be able to submit compliance reports to the FSB - basic insurance compliance work
• Knowledge of opening bank accounts in foreign jurisdictions
• Knowledge of the implementation of KYC / AML procedures
• Read requirements for applications such as for the starting of companies / business licenses for different jurisdictions
• Need to understand the difference between cryptos, futures, securities and derivative
• Submit payroll figures to accountants / book keepers
• Submit bank statements to accountants / book keepers
• Gather information for taxes from the banks and call estate agents if a property needs to be valued
• Organise flights, appointments and visas
• Update web content Working Hours
• Mondays to Fridays, 08:00 to 17h00
• Hybrid Salary
• Market ...Job Reference #: 202409
2d
Other1
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Duties:Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation CMS.The ongoing training of your salespeople. Developing your sales team through motivation, counseling, and product knowledge education. Promoting the organization and products. Understand our ideal customers and how they relate to our products. Contributes to team effort by accomplishing related results as needed. Any other reasonable and lawful duties required by the Dealer Principal from time to time.Liaise with Workshop and Parts regarding sales staff enquiries.Time manages sales staff to maximize the best use of their time.Handle customer concerns above the normal scope of the salesperson.Negotiate discounts to maximize Retained Gross Profit.Set sales meetings and pipeline recording.Meet with the Dealer Principal weekly to update the status of the New Vehicle Sales Dept.Requirements:Minimum 3 years experience in a similar role Experience managing and directing a sales team. Excellent written and verbal communication skills.Experience in planning and implementing sales strategies. Experience in customer relationship management.Code 8 license.Matric or higher.Commercial (truck) experience.Personal Attributes:Dedication to providing great customer service. Ability to lead a sales team.Management and leadership skillsStrong communication skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE5Mzg0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1812793&xid=1108_193840
20h
Other1
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Duties:Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.Meeting planned sales goals.Setting individual sales targets with the sales team.Tracking sales goals and reporting results as necessary.Overseeing the activities and performance of the sales team.Coordinating with marketing on lead generation.The ongoing training of your salespeople.Developing your sales team through motivation, counseling, and product knowledge education.Promoting the organization and products.Understand our ideal customers and how they relate to our products.Contributes to team effort by accomplishing related results as needed.Any other reasonable and lawful duties required by Dealer Principal from time to time.Requirements:2-3 years experience in similar role advantageousCode 8 licenseMatric or higherCommercial experienceExperience in planning and implementing sales strategies.Experience in customer relationship management.Experience managing and directing a sales team.Attributes:Excellent written and verbal communication skills.Strong communication skills.Management and leader skills.Dedication to providing great customer service.Ability to lead a sales team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE5MTI2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1809708&xid=1108_191268
2d
Other1
Responsibilities:Achieve high levels of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.Accomplish staff job results by coaching, counselling, and disciplining employees.Plan, monitor, appraise job results, provide constructive feedback, and implement prevention strategies.Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.Accomplish department objectives by determining staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.Implement and enforce systems, policies, and procedures and implement corrective actions.Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations.Complete operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.Control budget information allocated to the team, including staffing, equipment, and software, and implement corrective actions.Provide quality service by enforcing quality and customer service standards.Interface with customers to answer questions or solve problems.Maintain manuscript records, document necessary information, and utilize reports to project manuscript statuses.Identify areas of improvement and establish innovative or adjust existing work procedures and practices.Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.Confer and coordinate activities with other departments.Contribute to team effort by accomplishing related results as needed.Requirements:SUPERVISORY SKILLS: Proven work experience as a supervisor or relevant role.�Proficient in spelling, punctuation, grammar, and other English-language skills.Accuracy and attention to detail.Proven ability to direct and coordinate operations.�Highly effective supervisory skills and techniques.�Ability to input, retrieve and analyse data.�Familiarity with company policies and legal guidelines of the field.�Excellent communication and interpersonal skills.�Strong organisational, time management and leadership skills.�Ability to manage and prioritise multiple projects in a fast-paced environment.Ability to work well under pressure.�TECHNOLOGY SKILLS: Database user interface and query softwareProject management software�Enterprise resource planning ERP software or CRM SoftwareMicrosoft Office MINIMUM REQUIREMENTS: 5+ years of e
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2d
Other1
POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767
2d
Johannesburg CBD1
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About the Role:
Our client is looking for an experienced Senior Developer that will be responsible for overseeing junior developers on projects; and supporting various development duties. The responsibilities of Senior Developers include writing code, analyzing data, and contributing to the design and implementation of software. The suitable candidate will have team leader responsibilities within the department.
Responsibilities:
Performing coding assignmentsReviewing code work for accuracy and functionalityCreating and implementing design plansAnalyzing code segments regularlyDelegating tasks to team membersKeeping up-to-date with industry trends and technology developmentsManaging a small team of junior developers
Minimum Requirements:
Degree in Computer Science/Information technology or equivalent experience (5+ years)5-7 years’ relevant experience in Software developmentKnowledge and experience with one or more development methodologiesExperience in developing engineering processes
Additional Key Requirements for This Position Include:
Extensive knowledge of software development and its technologiesStrong knowledge of Javascript, Python, and PostqreSQLSolid experience in codingStrong knowledge of user interfacesStrong knowledge of HTML and web frameworksGood with communicationGood time management skillsMust believe in agile methodologies and love collaborationsMust be flexible, with an open mind to find solutions to overcome challengesAbility to multitask while working under pressureTrustworthy, reliable, and responsibleTarget and outcome drivenMethodical approach to work with a ‘can do’ attitudeSelf- Motivated and passionate about motivation within a team
Benefits & Perks Available:
Our client is not your average 9-5 company. They work together and play together and because they really care, they offer plenty of perks too:
Medical Aid company contributions through Discovery Health for main members100% contribution to group risk benefits with Discovery Health (Income Protection and Life Insurance Cover)Study Assistance ProgramsWellness Programs and initiatives
Access to excellent Employee Assistance Programs with 24 hour counselling services available for employees and their family membersHigh end tech - company laptops and equipmentRemote working conditionsTruth coffee and healthy, wholesome on-site cateringReward and recognition ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDU3ODE3ODA/c291cmNlPWd1bXRyZWU=&jid=908513&xid=845781780
2d
Higgovale1
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Overview
My Client a Well established NPO with a Facility / Establishment in Cape Town – which offers Care for the Aged – Assisted care as well as Childcare, is urgently recruiting for a Social Worker who will take responsibility for the provision of social work and psychosocial services to residents, both children and older persons, placed at the Facility / Establishment. Further, they are responsible for ensuring that the various residential programs are compliant with legal (Children’s Act and Older Persons Act) and departmental (as per TPA and Norms and Standards) requirements. The social worker will always adhere to the Facility / Establishment Social Work Policies, Procedures and Forms & Compliance with Norms and Standards.
Education Requirements
University Degree / Diploma - Social worker / or similar
Competencies Required (Must Have):
Degree / Diploma in Social Work Registration with SACSSPMust have a clean police clearance certificate and clean Form 29 name clearance on Child Protection Register.At least 3-5 years’ experienceAbility to work quickly and efficiently within a pressured environmentMust have experience working with children and older personsExcellent administration and computer skills
General Duties and Responsibilities:
This position is required to:
Ensure that the CYCC (Child and Youth Care Centre) is compliant with all legal and departmental requirements with regards to Norms and Standards. This includes implementing, supervising, monitoring, and ensuring efficiency in the running of all programs at the CYCC, which includes:Residential care programsAdmissions, screening of placements, reception into care, orientationTherapeutic programsAssessments, therapy, counselling, life skills, group work, implementation of care plan / IDPDevelopmental programsDaily stimulation program, daily structured routine, assessment, care plans / IDPs, independent living, life skills, promotion of children’s rightsPermanency plans, IDP’sTemporary safe carePlacements, assessment, rights, and responsibilitiesProtection from abuse and neglectChild abuse protection policy, incident reporting, behavior management, complaints procedures, promotion of children’s rights and responsibilities, education/training of carers in the prevention of child abuse and neglectAssessmentSocio-emotional child assessments, family contact, care plans / IDPsFamily reunificationObserving and assessing parent-child interactions, reporting feedback to the external social worker, promotion of family reunification whenever possibleAftercareIndependent living pro...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzE1Mjc2NDc3P3NvdXJjZT1ndW10cmVl&jid=1292356&xid=2715276477
2d
Higgovale1
Areas of Responsibility
Camp Management
Responsibility for the Guest Experience while travelling in the campResponsibility for the management of your camp within the minimum standards of the companyResponsibility for the financial performance of the campResponsibility for the welfare, safety and management of all staff employed within the campResponsible for implementation of the company environmental and social standards in the camp
Guest Experience
Ensure that a service which exceeds their expectation is always offered to guests travelling in the campConstantly develop and improve on the activities and guest experience in the campEnsure standards are in place for the camp as defined by the company brandingEnsure that the standards are constantly adhered to and maintained in the campManage the service delivery concept in camp
Administration
Manage the camps performance against the agreed annual budgetsManage the order process as defined by procurement proceduresOverall responsibility for all expenses incurred and goods received in the campEnsure correct financial process are in place in the campEnsure that all month end procedures are attended to and provided to the Financial Department within time frames as stipulatedEnsure corrective management of all camp assets including those in the staff village
Human Resources
Ensure employment of suitable junior staff in campEnsure all company HR policies are followed in campEmployment proceduresCounselling and disciplinary proceduresPolicies and proceduresEnsure that payroll and other HR procedures are attended to and provided to the HR department within time frames as stipulatedEnsure succession planning for your camp with assistance from CM and/or HREnsure a process of evaluation is implemented for all camp staff to monitor performance and fair pay processEnsure the ongoing training of the camp staff to ensure adherence to the company standards as well as their personal development
Environment
Ensure that the camp operates in compliance with the environmental policies of the companyEnsure that the environmental strategy is implemented in the camp as defined
Social
Ensure that the camp operates in compliance with the social policies of the companyEnsure that the social strategy is implemented in the camp as defined
Safety and Hygiene
Manage all...
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2d
Mier1
PURPOSE OF THE JOB
Business Development Manager will be responsible for the New Sales as well as associated administrative personnel.
JOB OBJECTIVES
Recruitment, training & development and performance management of the individuals within the New Sales teamsPlanning & coordination of all functions related to achieving growth budgets as well as related general management dutiesActively leading new sales within each regionSales & campaign planningManagement reportingDevelops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitabilityPrepares action plans by individuals as well as by team for effective search of sales leads and prospectsInitiates and coordinates development of action plans to penetrate new marketsConducts one-on-one reviews with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performanceAssists Account Executives in preparation of proposals and presentationsAccurate and efficient management of sales statistics and reportsEfficient management of workflow procedures within areas of operational responsibilityEffective management of process and procedure with a strong action and change management orientationCreative and effective planning and implementation to ensure the achievement of relevant targets and objectives
Level of Tertiary Education
Grade 12 - DesirableDiploma in Business management or related
Job-Related Work Experience
2-year ICT industry experience3 years junior management experience3 years successful Corporate Direct Sales experience
Job Knowledge
Application of CRM / Voxzal / Trax and sales processesSound understanding of telecommunications, networking & data
Job Skills
Understanding of financial management principlesGood prospecting, negotiation and presentation skills
Tasks
PlanningImplementing / Co-ordinatingControlling / DirectingReviewing / EvaluatingSupervising / DirectingAppraising / Evaluating / DevelopingMotivatingAssisting / CaringDisciplining / Disputes / GrievancesCounsellingCo-operating / LiaisingInvestigating / Observing / Searching / CollectingTaking Information from the SensesHandling Information / Following InstructionsArtisti...
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2d
Bloemfontein1
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Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!
What You’ll be Doing
Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries telephonically and email correspondence.
Key responsibilities:
Answer inbound voice calls from customers regarding automotive queriesCalling customers back with relevant feedbackConduct research to provide answers for customers to resolve their issueIdentify and respond to the customers’ needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve the query
Requirements
Matric National Diploma with English as a 2nd language subject pass mark2 years call centre and BPO level experience – Mandatory1-year Complaints handling or cases management– ideal/ beneficialTechnical query handling – ideal/beneficialStakeholder and negotiation skills – MandatoryExperience of UK customer- beneficial
experience working on any inbound UK campaign (insurance, telco, retail and/or utility) would be beneficial.
C1 level language – MandatoryExperience of multiple systems: Microsoft, email, excel proficiency- Mandatory
Working Hours
09h00 – 23h00 Monday to Sunday on rotational shifts
Salary – R9 000
Benefits after probation:
Medical Aid- Kaelo Flexiplan; Basic Life CoverFuneral CoverPension Fund: company and employee contributionEmployee Assistance Program: 24 hours trauma counselling, etc.
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring minds
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Youll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
https://www.ditto.jobs/job/gumtree/2069138652?source=gumtree
2d
Higgovale1
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We are seeking an Experienced HR Generalist, with Knowlege and experience in HR legislation, recruitment, Governance and but not limited to HR systems administration. To Join a top company in the Health Industry.
Duties
Consult with business partners to align Human Resources strategy and programs with the organizations strategy while supporting the mission, vision and values.Manage the implementation of all company HR policies within region to ensure provision of high quality, efficient solutions and interventions in line with those strategic objectives pertaining to HR.Recommend, manage and oversee the implementation of the company Employment equity plan for the designated region in promotion of the transformation of said region in line with the Companys policy objectives in compliance with relevant legislation.reviews, audit and approve salary transaction according to applicable procedures, Counsels and advises management regarding salary planning/compensation about internal equity promotions, reclassifications and transactions.
Requirements
Must have Human resources degree or national diploma (NQF 6)Honours in Human resourcesMust have at least 7 years Generalist5 Years Supervisory/ managerial experience5 years track record of industrial relationsMust have Knowledge and application of performance Management SystemsKnowledge of HR legislation and GovernanceKnowledge of HR Information Systems
Skills
ManagementInterpersonalCommunication (written, Verbal and Presentation)AnalyticalConceptualAttention to detail.Valid Driver’s license
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2d
Johannesburg CBD1
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The incumbent will provide direction and input re. the administration of SEB in line with client needs and working closely with the Executives to implement and drive strategic changes. Manage a large team of key account managers for a portfolio of funds. Lead the team and manage workflow. This role is focused on the achievement of the SEB Company Strategy through the provision of: Facilitation services for the planning, implementation and monitoring of customer engagement, benefit counselling, brand awareness, client take on and member education .Project management services to execute and manage key organization-wide strategic and operational projects.
BUSINESS IMPROVEMENT :
Analyze and identify opportunities for business process improvements wrt. Customer engagement, brand awareness, client take on , and education of members.Study, assess, and analyze the current working environment to enhance processes to improve on and enhance the relationship with clients.
POLICIES, PROCEDURES AND PROCESSES:
Manage and ensure accessibility and effective implementation of policies, procedures and controls covering all areas of assigned departmental activity so that all relevant procedural / legislative requirements are fulfilled to ensure that the SLA for all clients are upheld
OPERATIONS MANAGEMENT:
Assist in the administration and monitoring of the day-to-day operations of the Admin teams / key account managers or key stakeholders externally within required performance parameters;Provide administrative support to the COO and It to enhance the execution of her responsibilities;Assist in the administration and all associated document management, governance and record keeping in line with SEB policies and procedures to maintain compliance and manage associated risks.
PROJECT MANAGEMENT:
Coordinate and support selected SEB strategic projects / initiatives from inception through planning, implementation, monitoring, evaluation and conclusion to ensure delivery of strategic objectives, on time and within budget and other constraints.May be required to assist in data governance, research, analytics and reporting.
SECRETARIAL SERVICES:
Provide secretarial services on selected governance structures and decision-making committees on which the COO ;This includes logistics coordination, agenda planning, working with presenters to prepare prior to submission / presentation, material collection and distribution, attendee tracking and posting of minutes.Contribute towards the negotiation of internal service level agreements where necessary.Continuous improvement/ Innovation.Contribute towards the identification of opportunities for continuous improvement of the SEB operational processes, p...
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2d
Johannesburg CBD1
An experienced publishing supervisor is needed to supervise and plan daily manuscript post-acceptance production and publication activities for our client in the education sector.
The ideal applicant would be dedicated to upholding company policies and procedures while fulfilling daily performance requirements and have outstanding leadership qualities.
Responsibilities:
Achieve high levels of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.
Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.
Accomplish staff job results by coaching, counselling, and disciplining employees.
Plan, monitor, appraise job results, provide constructive feedback, and implement prevention strategies.
Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.
Accomplish department objectives by determining staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.
Implement and enforce systems, policies, and procedures and implement corrective actions.
Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations.
Complete operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
Control budget information allocated to the team, including staffing, equipment, and software, and implement corrective actions.
Provide quality service by enforcing quality and customer service standards.
Interface with customers to answer questions or solve problems.
Maintain manuscript records, document necessary information, and utilize reports to project manuscript statuses.
Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.
Confer and coordinate activities with other departments.
Contribute to team effort by accomplishing related results as needed.
Requirements:
SUPERVISORY SKILLS:
Proven work experience as a supervisor or relevant role.?
Proficient in spelling, punctuation, grammar, and other English-language skills.
Accuracy and attention to detail.
Proven ability to direct and coordinate operations.?
Highly effective supervisory skills and techniques.?
Ability to input, retrieve and analyze data.?
Familiarity with company policies and legal guidelines of the field.?
Excellent communication and interpersonal skills.?
Strong organizational, time management and leadership skills.?
Ability to manage and priorities multiple projects in a fast-paced environment.
Ability to work well under pressure.?
TECHNOLOGY SKILLS:
Database user interface and query software
Project management software?
Enterprise resource planning ERP software or CRM Software
Microsoft Office
MINIMUM REQUIREMENTS:
5+ years of experience in publishing, with previous supervisory experience.
1+ years proofreading experience.
Certificate, Diploma or Degree in journalism, communication, logistics, supply chain management, business administration or relevant field.?
ADDED ADVANTAGES AND PREFERENCES:
Familiarity with HTML, XML and ePUBs.?(Familiarity with publishing software and technology).
Good language skills in official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, and Setswana.?
A valid driver’s license.?
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
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reception@personastaff.co.za
2d
1
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PURPOSE OF ROLE• • The HR Specialist will act as the first point of contact for HR-related queries from employees and possible external partners and is responsible for the end to end life cycle of the employee • The main duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases. The role is to ensure the HR department supports our employees while conforming to all legislative requirements whilst ensuring that Communication is key to all stakeholders. • The incumbent will serve as a back up for the current Payroll Manager and thus VIP/SAGE experience is essential. HR Recruitment and Support • Ensure all adverts for vacancies are approved per headcount and budget prior to advertising. Follow up and engagement with external agencies as well as online applications. • Shortlist application for line managers. Prepare interview packs. • Preparing of all offer letters as well as regret letters. • Advise new employees on their first day orientation whilst explaining all SEB policies and procedures and compliance requirements • Responsible for the Induction planning and implementation • Ensure that exiting staff are exited with the correct governance / risk compliance eg. Exit interview/Exit on systems and managing of the withdrawl of benefit forms • Performance Management and Support • Create reports, follow up outstanding ratings, interpret the ratings • Prepare reports in line with audit requirements • Document the outcome of grievance hearings and update employees and case files with required details. • Liaise with line well before the pay round starts to ensure all structure, role and people updates are up to date • Ensure that payroll is advised of new appointments and exits ADMINISTRATION • Organize and maintain personnel records on all databases • Update internal databases (e.g. record sick or maternity leave) • Prepare HR documents, like employment contracts and new hire guides • Liaise with external partners, like agencies, and ensure legal compliance • Create regular reports and presentations on HR metrics (e.g. turnover rates) • Answer employees queries about HR-related issues • Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedule Arrange travel accommodations and process expense forms • Participate in HR projects (e.g. CSI initiative/ Ordering of PPE) • Must be able to manage payroll systems and to work with salaries COUNSELLING Ensure that counselling is offered to staff and management re. people matters Manage first line of grievances/disciplinaries with writing of charges/warnings etc COMMUNICATION • To assist in the editing and release of communications within the business as and when required. • Participation and involvement in end to end Events • Prepare all internal communication re. High fives/Deaths etc for proofing via Head HR • Be proactive with ideas for building and re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjYyMjQwODk4P3NvdXJjZT1ndW10cmVl&jid=1328297&xid=4262240898
2d
Johannesburg CBD1
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We are looking for a skilled HR Officer to be based in Kimberley, who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work.
RESPONSIBILITIES:
Support the development and implementation of HR initiatives and systemsProvide counseling on policies and proceduresBe actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process;Create and implement effective onboarding plans;Develop training and development programs;Assist in performance management processes;Support the management of IR and disciplinary and grievance issues;Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements;Support day to day HR operations;
REQUIREMENTS:
Proven experience as HR officer, administrator or other HR position;Knowledge of HR functions (pay & benefits, recruitment, training & development etc.);Understanding of labor laws and disciplinary procedures;Proficient in MS Office; knowledge of HRMS is a plus;Outstanding organizational and time-management abilities;Excellent communication and interpersonal skills;Problem-solving and decision-making aptitude;Strong ethics and reliability;Diploma or Degree in HR, Labour Relations, Industrial Psychology or any relevant field;
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTg2MDUxNjE0P3NvdXJjZT1ndW10cmVl&jid=1175666&xid=3986051614
2d
Kimberley1
JOB DESCRIPTION
An opportunity exists for a Compliance Manager (Sub-Saharan Africa Region). The purpose of the role is to provide compliance and organizational advice to management and associates on compliance topics.
Duties may include but are not limited to:
Advice and Expertise
Provide compliance and organizational advice to management and associates on compliance topics;Understand, and keep abreast of changes to, relevant local laws and regulations;Implement local policies, guidelines, and procedures;Cooperate and liaise with government authorities and where necessary, instruct and manage external legal counsel.
Compliance Risk Management
Identify and analyse compliance risks, with a focus on anti-corruption and anti-bribery, as well as carrying out measures to monitor and mitigate risks, for example third-party due diligence, risk assessments and audits;Support local management to define/promote compliance goals on anti-corruption and compliance culture;Support further development of the compliance management system.
Training/Communication
Design and conduct trainings on compliance topics;Design and implement programs and initiatives to ensure awareness of compliance organization and topics, both internally and externally;Ensure effective communication of compliance topics in general
Monitoring and Control
Review and monitor the compliance management system to ensure it meets the requirements under local laws;Conduct and assist in compliance investigations, including recommending appropriate sanctions, disciplinary measures, or other consequences, and, if necessary, implementation of sanctions and measures;Monitor and review effectiveness of compliance program
General
Undertake duties as and when assigned by Regional Head of Corporate Compliance
MINIMUM REQUIREMENTS
7+ years of experience in ethics and compliance, legal, risk management/mitigation, internal audit, or other similar governance areas preferably in a multi-national company;Sound knowledge of and experience in the relevant regulations and laws, particularly relating to anti-corruption and anti-bribery;Supervisory experience preferred;Solid time management and organizational skills;Ability to work under pressure and to manage multiple tasks in a dynamic corporate environment;Excellent interpersonal and communication skills (fluent in English), with ability to communicate professionally with all levels within the organization;https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzY5ODI0NTk3P3NvdXJjZT1ndW10cmVl&jid=1240006&xid=3369824597
3d
Johannesburg CBD1
Introduction
A medical device company situated in Pretoria East is seeking to employ an Audiologist with 2 - 5 years experience within a similar role to become part of their team.
Job purpose
Hearing Expert’s will provide high quality counselling and remote care to a hearing care programme being provisioned to service the market in the United States. They will ensure that clients understand the effects of hearing loss, and counsel them through the options available to them in terms of hearing care.Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely, and making suggested changes and tweaks to the settings and functioning of the hearing aids for the client.
Requirements
Minimum education (essential): B. Communication Pathology in AudiologyMinimum education (desirable): M. Communication Pathology in AudiologyMinimum applicable experience (years): 2 - 5 years
Required nature of experience:
Sale and fitment of hearing aidsTroubleshooting regarding hearing aid client experienceFine tuning of hearing aid settingsCustomer relations and relationship managementTechnical support (hearing aids and apps connected to hearing aids)Administration and client record managementWorking within a digital environment
Skills and Knowledge
Telephonic sales experience and high conversion ratesExcellent English skillsConflict managementExcellent communication ability and oratorship
The following experience would be advantageous:
Working in a call centre or in salesCRM system (Salesforce in particular) experienceEase of use with video callingCold Calling experience
Other:
Working hours from 15:00 - 02:00Working shifts, four working days on, one working day offMonday to Friday
Salary:
Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MTAyMTYwNzQ/c291cmNlPWd1bXRyZWU=&jid=1315883&xid=510216074
3d
City Centre1
An experienced publishing supervisor is needed to supervise and plan daily manuscript post-acceptance production and publication activities for our client in the education sector.The ideal applicant would be dedicated to upholding company policies and procedures while fulfilling daily performance requirements and have outstanding leadership qualities.
Responsibilities:
Achieve high levels of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.
Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.
Accomplish staff job results by coaching, counselling, and disciplining employees.
Plan, monitor, appraise job results, provide constructive feedback, and implement prevention strategies.
Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.
Accomplish department objectives by determining staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.
Implement and enforce systems, policies, and procedures and implement corrective actions.
Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations.
Complete operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
Control budget information allocated to the team, including staffing, equipment, and software, and implement corrective actions.
Provide quality service by enforcing quality and customer service standards.
Interface with customers to answer questions or solve problems.
Maintain manuscript records, document necessary information, and utilize reports to project manuscript statuses.
Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.
Confer and coordinate activities with other departments.
Contribute to team effort by accomplishing related results as needed.
Requirements:
SUPERVISORY SKILLS:Â
Proven work experience as a supervisor or relevant role.â?¯
Proficient in spelling, punctuation, grammar, and other English-language skills.
Accuracy and attention to detail.
Proven ability to direct and coordinate operations.â?¯
Highly effective supervisory skills and techniques.â?¯
Ability to input, retrieve and analyse data.â?¯
Familiarity with company policies and legal guidelines of the field.â?¯
Excellent communication and in
SECTOR: Education
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT003932/H&source=gumtree
3d
1
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Are you a dedicated and compassionate Registered Nurse looking for an exciting opportunity in the operating theatre? We have a vacancies for a Registered Nurse (Trained) in a Private Hospital based in Gauteng in Johannesburg (North, South, West and East Rand).
Role Summary:
As a Registered Nurse (Trained) in the Theatre department, you will be responsible for providing direct and/or indirect nursing care to patients. Your role will involve assessing, planning, executing, and supervising the implementation of care to meet patient needs. You will serve as a role model in delivering evidence-based care and actively participate in Clinical governance.
Key Responsibilities:
Scrub in theatreProvide patient care and counseling.Perform rostered weekend duties, emergency relief on-call duties, and associated tasks.Maintain a safe, clean, and secure environment for patients, staff, and visitors.Utilize supplies and equipment efficiently.Collaborate with other hospital departments to ensure quality patient care.Liaise with ward managers on matters related to patient care.Maintain accurate records at all times.Supervise and evaluate the quality of patient care through patient rounds.Communicate with patients and their families regarding patient care, and report any issues to the Unit Manager.Assist in coaching junior staff within the unit.Take daily responsibility for allocated theatre and cases.
Requirements:
Grade 12 or equivalent NQF Level 4 Qualification.Registered Nurse, registered with the South African Nursing Council.Diploma in Operating Room Technique.2-3 years of experience in orthopaedic, general, and endoscopic surgery.
Market related salary, with various benefits
If you are passionate about delivering exceptional patient care and are ready to take on this challenging and rewarding role, please submit your application by the closing date of 31/07/2023.
Please forward your CV, cover letter and relevant documentation to vacancy at (@) letslink dot co dot za (.co.za) and Gary or Colleen will be in contact with you. Alternatively, please send a WhatsApp message to 071 - 868 - 0114 and we will call you back or call us on 011 - 026 - 1907.
Only shortlisted candidates will be contacted.
https://www.ditto.jobs/job/gumtree/4168392789?source=gumtree
3d
Johannesburg CBD1
SavedSave
Are you a dedicated and compassionate Registered Nurse looking for an exciting opportunity in the operating theatre? We have a vacancies for a Registered Nurse (Trained) in a Private Hospital based in Gauteng in Johannesburg.
Role Summary:As a Registered Nurse (Trained) in the Theatre department, you will be responsible for providing direct and/or indirect nursing care to patients. Your role will involve assessing, planning, executing, and supervising the implementation of care to meet patient needs. You will serve as a role model in delivering evidence-based care and actively participate in Clinical governance.Key Responsibilities:
Scrub in theatreProvide patient care and counseling.Perform rostered weekend duties, emergency relief on-call duties, and associated tasks.Maintain a safe, clean, and secure environment for patients, staff, and visitors.Utilize supplies and equipment efficiently.Collaborate with other hospital departments to ensure quality patient care.Liaise with ward managers on matters related to patient care.Maintain accurate records at all times.Supervise and evaluate the quality of patient care through patient rounds.Communicate with patients and their families regarding patient care, and report any issues to the Unit Manager.Assist in coaching junior staff within the unit.Take daily responsibility for allocated theatre and cases.
Requirements:
Grade 12 or equivalent NQF Level 4 Qualification.Registered Nurse, registered with the South African Nursing Council.Diploma in Operating Room Technique.2-3 years of experience in orthopaedic, general, and endoscopic surgery.
If you are a highly motivated and experienced individual who is committed to providing exceptional patient care, please submit your CV to vacancy at letslink dot co dot za or contact Gary on 011 0261907.Please view our website: letslink dot co dot za and contact Gary.By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you obje...
https://www.ditto.jobs/job/gumtree/3487983002?source=gumtree
3d
Johannesburg CBDSave this search and get notified
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