Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for restaurant managers jobs in Jobs in South Africa
1
Our client, a well known Wine Estate located in the Durbanville Wine Valley is recruiting for an experienced Accountant with a Hospitality / Restaurant background.
Job Purpose:
To manage the accounts department within the Restaurants Tasting Room by meeting and exceeding all accounting standards as set out by Accounts and by the Group Financial Manager. Be responsible to provide for the efficient service and day-to-day running of the Accounts department by implementing and maintaining systems and procedures. Assist the group finance manager in daily capturing, monthly recons and report composition as well as day to day accounting work in AR, AP and GL capturing journals. Knowledge on finance practices. Tax, Vat and excise knowledge
Requirements:
• Grade 12
• BCOM (or CIMA will be advantageous)
• 5 years proven working experience as a senior Bookkeeper or Accountant
• Strong excel skills
• Well versed in both English and Afrikaans Language (Verbal and Written)
• Proficient working experience with Accounting Systems, i.e Xero, Pastel (advantageous)
• Other systems: Lightspeed/Ikentoo, Marketman (advantageous)
• Hospitality / Restaurant experience/background preferred
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202596 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202620
1d
1
SavedSave
We are looking for a FOH manager for Santa Monica Spur- Muizenberg.
This managers must have the following:
- At least two years relevant experience in a similar role.
- Excellent interpersonal skills to be able to hand a large waiter body .
- Strong at admin .
- A born leader and trainer .
- A minimum of two contactable reliable references who have recently been contacted .
- Proven track record of solid work performance.
- Live in or surrounding Muizenberg area.
Only eligible candidates will be contacted for an interview .
Please respond to this ad and attach your cv.
Or email to :jobs@africanspiritcpt.co.zaJob Reference #: SNTMFOHMConsultant Name: Marion Hickey
1d
1
SavedSave
Petroleum Refinery Jobs availableJob Locations: South Africa, Dubai, Qatar, KuwaitSalary: $14,500 to USD 24,500 / Month Petroleum Refinery (New Branch) is currently looking for New and Experienced applicants to fill the below Positions with attractive salaries and bonuses. Visa available for those who want to relocate with their familiesJOB POSITIONS AVAILABLEFinancial Supervisor, Production Associate, Restaurant Team Member, Bagger Operator, Track Laborer, Restaurant Manager, Cashier, Logistics Coordinator, Maintenance Technician, Opportunities for Production Laborer, Welder, Signalman/Assistant Signalman, Laboratory Technician, Seasonal Sales Team Member, Customer Service Representative, Fermentation Operator, Process Engineer, Maintenance Technician, Forklift Operator, Quality Assurance Technician, Machine Operator, Counter Technician, Installer Project Development Engineer, Lease Operator (US Operations), Fermentation Supervisor, Inside Sales Rep, Control Systems Lead, Dealer Relations Coordinator II, Medical Office Assistant, Treasury/Risk Management Co-op,, Warehouse Worker, Production AssociateExperienced & New Job Seekers can applyBenefits:Health insuranceDental InsuranceVision insuranceRetirement planSigning bonusPaid time offFlexible scheduleParental leaveRefundable Relocation assistanceProfessional development assistanceTuition reimbursementSalary: $14,500 to USD 24,500 / Month JOB CODE: KPI2324/24
14h
1
SavedSave
Petroleum Refinery (New Branch) is currently looking for New and Experienced applicants to fill the below Positions with attractive salaries and bonuses. Visa available for those who want to relocate with their familiesJOB POSITIONS AVAILABLEFinancial Supervisor, Production Associate, Restaurant Team Member, Bagger Operator, Track Laborer, Restaurant Manager, Cashier, Logistics Coordinator, Maintenance Technician, Opportunities for Production Laborer, Welder, Signalman/Assistant Signalman, Laboratory Technician, Seasonal Sales Team Member, Customer Service Representative, Fermentation Operator, Process Engineer, Maintenance Technician, Forklift Operator, Quality Assurance Technician, Machine Operator, Counter Technician, Installer Project Development Engineer, Lease Operator (US Operations), Fermentation Supervisor, Inside Sales Rep, Control Systems Lead, Dealer Relations Coordinator II, Medical Office Assistant, Treasury/Risk Management Co-op,, Warehouse Worker, Production AssociateExperienced & New Job Seekers can apply
14h
1
SavedSave
An exciting role awaits as Senior manager for a premium brand restaurant. Do not apply if you have not yet reached assistant management level.
Only SA to apply.
Manage 300 seater restaurant - need to have a basic understanding both FOH and BOH, very busy, premium brand.
IT IS ESSENTIAL THAT YOU SPEAK XHOSA OR ZULU.
Full criminal and reference checks will be done.
R25-R30000 experience and skills dependent
R25k -R30000 pm, skill dependentResponsibility:Full running of the restaurant - looking for a professional, well groomed candidate.
We will also look at a strong FOH manager.
Salary: R30000Job Reference #: ManagerConsultant Name: Carol Ann Farrelly
1d
Banqueting and restaurant Supervisor required.No negotiables- Must have Matric- Must be able to work late shifts - event and Food and beverage experience in a hotel required 5 start hotel - English written and spoken a must.No emails will be responded to without CV.Email - kreativevents3@gmail.com
16h
We are a busy Sushi and Chinese Takeaway shop who needs a friendly, representable and well spoken (Afrikaans and English) individual to take control of our shop. You need to be able to multi task, be a problem solver and think out of the box. You need to be able to make any person that enters the shop feel welcome. You need to be able to handle difficult customers with the necessary savvy and turn unhappy customers into returning customers. Salary is based on your experience and abilities. As the turnover grows, so will your salary. As this is a takeaways you need to be prepared to work from 11:30 - 21:30Days off, Public Holidays and other questions can all be discussed. We would prefer a young female but we will consider males as well :-)Email your CV with contactable references to janie.pets@gmail.com
1d
2
SavedSave
Junior Bestuurder met ondervinding
Junior Bestuurder met ondervinding vir n Restaurant in Waverley Pretoria Stuur CV en ID na waverleyrestaurant@gmail.com (Moenie bel stuur sleg e-pos ).
Groete
Kobus Salary: R6500
1d
1
SavedSave
Responsibilities
Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departmentsEnsure that regular stock takes are conductedCirculate throughout all restaurants and bar areas maintaining a high profile with customers and staffTo carry out or ensure that regular On-the-Job Training is taking place to agreed standardsEnsure that staffing levels are correct and to agreed standards and are not exceeded without prior consultationEnsure that company and statutory food hygiene standards are maintained in all areasAttend timeously to customer complaintsEnsure that reports and administration requirements are timeously submittedEnsure that the Back of the House Department operates effectively and efficientlyHold regular performance appraisals, identifying areas for development and training needsTo ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standardsEnsure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis and menu costingEnsure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customersEnsure that bars and cloakrooms are clean and stocked with the stipulated requirements
Minimum Requirements
A minimum of High School diploma is requiredA food related diploma or certification3 to 5 years related experience, or equivalent combination of education and experience is preferredAble to work a flexible schedule including evenings, weekends, and holidaysAbility to read, write and comprehend simple instructions, short correspondence, and memosExcellent computer literacy skillsProficient in written and spoken EnglishMust have a driver’s license
Should you wish to apply, please email your latest CV and motivation to colin@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDMyMjU2MjE1P3NvdXJjZT1ndW10cmVl&jid=1484493&xid=4032256215
1d
1
SavedSave
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Middle East market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Arabic is required. E...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTA3MDYzODc2P3NvdXJjZT1ndW10cmVl&jid=377164&xid=2507063876
1d
1
SavedSave
Description
Our Cape Town office has seen sustained and substantial growth over the past few years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the European Market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookingsHave an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same timeThe ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focusStrong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a hig...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTM0NzU4OTE5P3NvdXJjZT1ndW10cmVl&jid=1484183&xid=2534758919
1d
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Cape Town.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202653 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202653
1d
1
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the German market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and German is required. Excell...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQzNTUyNj9zb3VyY2U9Z3VtdHJlZQ==&jid=1296771&xid=53435526
1d
1
Overview:
Contextualising and implementing strategic operational systems according to the vision and mission of the Franchisee in market. Maintaining Operational Standards as determined by the Franchisor. The position reports to the Leadership Team and relevant GM / Executive Manager, and has direct reports.
Minimum Requirements:
BCom Degree or 5 years’ experience at an Area Coach / Area Manager levelProven performance and success in Area Coach / Area Manager rolesPrevious experience in the Quick Service Restaurant industry advantageous
Responsibilities:
Customers:
Ensure ROCC action plans are completed to ensure targets are metEnsure CHAMPS check reviews are done to ensure targets are metAnalyse and review registered customer complaints according to trends, take appropriate actions according to company policies and procedures or guidelines
Staff / People Management:
Identify and develop suitable Area Coach level candidates for succession planning, and review quarterlyReview individual Area Coach bench plan periodically, consolidate regional information and present to the Leadership TeamEnsure Balance score card gaps are identified by Area Coaches, actioned correctly, implemented, evaluated and reviewedPeriodically evaluate IR incidents, identify gaps, obtain input from HR if necessary, consolidate information and report to the Leadership TeamChair IR meetings where requested by Area CoachesCommunicate changes in company policies, procedures and Employment Legislation to Area Coaches and ensure compliance.Ensure recruitment practices are aligned with company policies and procedures and company Employment equity targetsConduct annual 360 degree evaluation for Area CoachesCompile an individual development plan for each Area Coach, discuss and contract with Area Coach and ensure implementationCoach and develop Area Coaches and other subordinates where required to meet specific standardsRecognise capability issues at store level, advise the Area Coach and follow up. Ensure the successful implementation of people capability at store level and monitor performance standardsIdentify capability issues of all Area Coaches, action and follow up. Assess the performance of the Area Coach against established targets, determine gaps in Area Coach’s performance and implement development plan for the Area Coach to improve performance and ensure achievement of KPI’s.
Sales:
Authorise l...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzQ4NTc1MjkxP3NvdXJjZT1ndW10cmVl&jid=1719517&xid=3748575291
1d
1
SavedSave
Requirements
Sous chef with a minimum of two years of Sous chef experiencesupport the Head Chef in a high-pressure environmentAbility to manage a shift on his/her ownown transport essentialWillingness to work for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk1MzU3NTAwP3NvdXJjZT1ndW10cmVl&jid=1475917&xid=3695357500
1d
1
SavedSave
Purpose of the Job
To represent the company and provide a meet & greet and concierge service to travellers.
Scope
To represent the company in accordance with the standards and requirements.
PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES
Meet and Greet
To meet and greet travellers at Cape Town International AirportEnsure that signage for travellers is presentable and visible to arriving travellersEscort travellers to their vehicles and/or accompany guests to place of accommodationAssembling Group travellers and escorting groups to their vehicles
Customer Service
Prepare personalized welcome documentation for travellers including 24-hour emergency contact detailsMeet with travellers within 24 hours of their arrival at their place of accommodation (within reason) and brief travellers on their itineraryCheck services booked and reconfirm where necessaryReceive and resolve any complaints from travellersManage calls received on the 24-hour emergency contactProvide support to travellers throughout their journeyProvide support in case of accidents and sickness
Concierge Services
Gain an understanding of the travellers’ needsSuggest appropriate activities, restaurants and excursionsArrange gifts for special occasionsManage and resolve client complaintsProvide support in case of accident/illness of travellersManage emergency support phone 24/7
Administration
Full understanding and follow-through of all divisional procedures and policiesSubmit timeous reports as requested and adhere to deadlinesMaintain complete confidentiality with all company intellectual capital
Teamwork
To build and maintain good relationships within the teamPro-actively get involvedAssist in areas of expertiseFlexibility to assist colleagues out of normal office hours, when and if required
Learning and Development
Continuously develop product knowledge, attend industry events / seminars / conferences, and participate in supplier workshops, educationals and trade showsKeep abreast of industry trendsAttend all internal training interventions
Values
Passion – Energy and Excitement and enthusiasm in all we do!Innovation – Our desire to make changes by introducing new methods, ideas or product for the benefit of all stakeholdersRespect – I value myself and others (stakeholders), the environment and div...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDIxMzYwNjQ3P3NvdXJjZT1ndW10cmVl&jid=1317269&xid=4021360647
1d
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Johannesburg.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202654 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202654
1d
1
SavedSave
Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
1d
1
Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Flemish/Dutch market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Flemish/Dutch is re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA2NjY3NDgxP3NvdXJjZT1ndW10cmVl&jid=1296773&xid=2106667481
1d
1
SavedSave
Brief Job description
A creative individual who has a good understanding of growing teams and develop staff from withinWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
must have a strong understanding of management experiencethe ability to lead a teamminimum of two years’ experience in the roll of Head ChefLeadership and management of the team is essentialUnderstanding costings, financial control as well as training & Development of staff is vital in this roll
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk2OTcxNzkzP3NvdXJjZT1ndW10cmVl&jid=1475919&xid=3696971793
1d