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Operations Manager (Fast Food Industry)
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General Details
Location:
Advertised By:Agency
Company Name:Abantu Staffing Solutions
Job Type:Full-Time
Description
Overview:
Contextualising and implementing strategic operational systems according to the vision and mission of the Franchisee in market. Maintaining Operational Standards as determined by the Franchisor. The position reports to the Leadership Team and relevant GM / Executive Manager, and has direct reports.
Minimum Requirements:
- BCom Degree or 5 years’ experience at an Area Coach / Area Manager level
- Proven performance and success in Area Coach / Area Manager roles
- Previous experience in the Quick Service Restaurant industry advantageous
Responsibilities:
Customers:
- Ensure ROCC action plans are completed to ensure targets are met
- Ensure CHAMPS check reviews are done to ensure targets are met
- Analyse and review registered customer complaints according to trends, take appropriate actions according to company policies and procedures or guidelines
Staff / People Management:
- Identify and develop suitable Area Coach level candidates for succession planning, and review quarterly
- Review individual Area Coach bench plan periodically, consolidate regional information and present to the Leadership Team
- Ensure Balance score card gaps are identified by Area Coaches, actioned correctly, implemented, evaluated and reviewed
- Periodically evaluate IR incidents, identify gaps, obtain input from HR if necessary, consolidate information and report to the Leadership Team
- Chair IR meetings where requested by Area Coaches
- Communicate changes in company policies, procedures and Employment Legislation to Area Coaches and ensure compliance.
- Ensure recruitment practices are aligned with company policies and procedures and company Employment equity targets
- Conduct annual 360 degree evaluation for Area Coaches
- Compile an individual development plan for each Area Coach, discuss and contract with Area Coach and ensure implementation
- Coach and develop Area Coaches and other subordinates where required to meet specific standards
- Recognise capability issues at store level, advise the Area Coach and follow up. Ensure the successful implementation of people capability at store level and monitor performance standards
- Identify capability issues of all Area Coaches, action and follow up. Assess the performance of the Area Coach against established targets, determine gaps in Area Coach’s performance and implement development plan for the Area Coach to improve performance and ensure achievement of KPI’s.
Sales:
- Authorise l...
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Id Subtitle 1237878705
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Abantu Staffing Solutions
Selling for 3+ years
Total Ads11
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Support
Providing technical support to both internal and external client/remote sitesMonitor all networks / identify problem areasManage and respond to support tickets timeouslyTroubleshooting and resolution of issuesMonitoring performance of networksWorking with IT support personnelProviding network administration and support
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Ensuring that the environment is secure from external threatsSound understanding of firewalls and configurationAnti-virus installations / monitoringThreat detection and analysisUnderstanding of certificates
Overview
Evaluate industry trends and assist in implementing standards and best practices.Produce relevant reports for internal managementProvide costing into budgets for projects and CAPEXDocumentation to reflect all processes and proceduresDefine network policies and procedures
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Our client in the Automotive sector based in East London, is looking to employ a Senior Technical Manager.
An awesome career opportunity awaits.
Requirements:
Minimum degree/diploma with qualification in Mechanical/Electrical Engineering or equivalent.PLC experience will be an added advantage.At least 10 years’ experience in a similar environment.Minimum of 10 years managerial experience.Familiar with project management principles.
Responsibilities:
Oversee both Engineering and Maintenance department to maximize full capacity.Liaise with the customers regarding product and process specific requirements.Develop and maintain the plant layout and process flows to create the best optimized process area to be effective and efficient.Develop project plans and project costing data.Develop APQP plans for implementation to ensure the best possible process specifications are met.Controls Engineering, project and APQP meetings.Oversee departmental responsibilities for engineering changes and development programs.Oversee process related downtime and find ways to eliminate this.Improve processes to reduce scrap energy and other related matters to ensure a cost saving drive within the department.Develop and implement engineering systems and maintenance procedures.Manage the implementation various programs and projects in both Engineering and Maintenance departments.Effectively manage subordinates and resources.Prepare engineering product information for quotation purposes.Liaise with the customers and suppliers regarding related technical issues.Ensure the YFAI Vision is upheld at all levels.Ensure adequate staffing and direct subordinates to achieve relevant goals timeously.Plan resources and budgets.Responsible for training, coaching, and guidance of subordinates.Monitor, manage and report on the performance of the Engineering function.Planning, organizing, controlling skills.Critical thinking and innovation.Excellent interpersonal and communication skills.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
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The incumbent will be responsible for leading economic development coordination and sector support at a regional office level. The role entails activities relating to:
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The Key Performance Areas will encompass:
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