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Network Support Engineer
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3 years ago4626 views
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General Details
Location:
Advertised By:Agency
Company Name:Red Ember Recruitment
Job Type:Full-Time
Description
Duties & Responsibilities
Solution Design
- Planning infrastructure design and implementations
- Consulting with clients to specify requirements and design solutions
- Recommend improvements to existing solutions
- Fully understand a VPN configuration, support and design Equipment
- Implement Infrastructure under change control processes
- Configuration, maintenance & management of installed equipment
- Pro-actively plan and install upgrades, releases, and device firmware upgrades.
- Documentation of configurations
Support
- Providing technical support to both internal and external client/remote sites
- Monitor all networks / identify problem areas
- Manage and respond to support tickets timeously
- Troubleshooting and resolution of issues
- Monitoring performance of networks
- Working with IT support personnel
- Providing network administration and support
People Skills
- Working with Service Providers
- Ensuring that maintenance contracts are in place
- Liaison with clients in a professional manner
- Excellent Communication skills with clients
Security
- Ensuring that the environment is secure from external threats
- Sound understanding of firewalls and configuration
- Anti-virus installations / monitoring
- Threat detection and analysis
- Understanding of certificates
Overview
- Evaluate industry trends and assist in implementing standards and best practices.
- Produce relevant reports for internal management
- Provide costing into budgets for projects and CAPEX
- Documentation to reflect all processes and procedures
- Define network policies and procedures
Additional Info:
5 to 7 years
Salary: RNegotiable
Job Reference #: 4094592490
Id Subtitle 1018472801
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Red Ember Recruitment
Selling for 3+ years
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