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Results for customer service administrator in "customer service administrator" in Jobs in Gauteng in Gauteng
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ENVIRONMENT:ACHIEVE the banks targets and budgets by complying with policies and procedures and ensuring that all Credit, Administration, Compliance and Risk matters are completed as the next Senior Corporate Administrator sought by a leading global full-service Commercial bank. You will ensure all administration, tasks, special projects, reports, must to do list for department, for the Branch, for other departments and/or for Head Office and other external parties are completed efficiently, and on time. The successful incumbent must have a 3-year Business-related Degree/Diploma Business-related with 3-5 years’ experience in Corporate Banking/Financial Services. DUTIES:Transactional Procedures –Manage and check Loan Bookings, Rollovers, Payments (including Interest Payments), Fx Instructions, trade finance and any other transactional/customers activity are completed timeously.Diarise future rollovers, repayments, maturities and keep records and a database with each customer’s rollover history, payments, interest income, Fx, etc.Complete administrative work to ensure the customer’s product, payment and service requirements are handled in a professional manner.Confirm rates of loans and periods of the drawdown and roll-over with customers in a timely manner, to avoid risk of loss or incorrect booking on NGS.Attach supporting documents including Covenants Certificates, etc., to the booking forms.Manage CP process for drawdowns.Embrace and comply with drawdown centre requirements.Make sure that any administrative work required to ensure the customer’s product, payment and service requirements are handled in a speedy and professional manner.Collect all transaction documents for loans and other facilities to ensure that transactions and loans are implemented and executed seamlessly.Support the teams with customer and portfolio administrative matters. Customer Queries –Resolve all customer queries and challenges generated either internally or externally, professionally, accurately and speedily.Take responsibility and accountability to ensure all matters relating to the customer are resolved, followed up on and are aware of the status of the matter.Ensure all customer documentation is obtained for regulatory, compliance, policy, procedure, legal or other requirements and they are stored correctly for respective customers. NGS –Capture all relevant customer Information on NGS following the request from Compliance Department, Risk Management Department, Relationship Managers, Accounting, Operations etc. with the necessary approval by Compliance Department.Prepare and update an NGS guideline for performing the NGS functions relating to the department. Operational Proce
https://www.executiveplacements.com/Jobs/S/Senior-Corporate-Administrator-JHB-1266090-Job-Search-02-25-2026-07-00-16-AM.asp?sid=gumtree
6d
Executive Placements
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Grade 12 or equivalent essentialFigure orientatedStrong data capturing and computer skills - MS OfficeMinimum 2 years cashier and administration experience.Customer service skills
https://www.jobplacements.com/Jobs/B/Branch-Administrator-Randburg-1267596-Job-Search-03-02-2026-10-18-41-AM.asp?sid=gumtree
15h
Job Placements
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Minimum requirements: Matric Proficiency in Sage Evolution or Pastel and QuickBooks onlineProven experience as a Sales Administrator or in a similar administrative roleExperience in cold calling is an advantage Experience in the stationery industry will be a strong advantage Key Responsibilities:Process customer orders received via email or phonePrepare and send accurate quotations to clientsCheck data accuracy in orders and invoicesContact clients to obtain missing information or respond to queriesLiaise with the Logistics department to ensure timely and accurate deliveriesMaintain and update sales and customer recordsCommunicate customer feedback and insights to internal teamsMonitor and ensure sales targets are being met; report any deviationsStay informed about new products, services, and featuresConsultant: ILLCA BASSON - Dante Personnel Johannesburg
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1205818-Job-Search-07-23-2025-10-35-17-AM.asp?sid=gumtree
7mo
Job Placements
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Job Type: Full-time Sales Consultant Contract length: Permanent Join Our Dynamic team in financial services and drive business growth through exceptional customer experiences. We are seeking enthusiastic full-time Retail sales consultant to join our team. Requirements: Matric Certificate ( Grade 12 )Excellent Communication skillsPassion for growth and customer satisfactionPermanent Position with competitive salary (negotiated during interview). NO experience required;fresh talent welcome!Fluent in EnglishJoin us and be part of the team that values growth and excellence. We would love to hear from you! Apply now!
https://www.jobplacements.com/Jobs/A/ADMINISTRATOR-1265329-Job-Search-2-24-2026-1-43-59-AM.asp?sid=gumtree
8d
Job Placements
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BRANCH ADMINISTRATORRandburgR10 000 BasicMID625Midvaal Recruitment is recruiting on behalf of our client, for a detail-oriented and dependable Branch Administrator to support daily branch operations.This role is suited to a structured, figure-oriented individual with strong cashier and administrative experience who can manage front-office responsibilities in a busy branch environment. Role OverviewTo manage reception and switchboard operations, handle customer liaison, control and reconcile payments, and ensure accurate administrative support to the branch.Reporting to: Branch Manager Minimum RequirementsMatricMinimum 2 years’ cashier experienceAdministrative experience (essential)Strong data capturing and computer literacyAccounting and reconciliation skills Key ResponsibilitiesReceive and process cash and credit card payments from customers and drivers as per invoiceVerify that payments received are accurate and properly documented according to company proceduresReconcile invoices and payments to ensure accuracyManage reception and switchboard, directing calls appropriatelyMaintain filing systems and perform general administrative dutiesEnsure compliance with internal financial and operational procedures Skills & CompetenciesStrong attention to detailFigure-oriented with solid reconciliation abilityExcellent customer service and interpersonal skillsAbility to multitask in a pressurised environmentPlanning and organisational skillsDependable and accountableSelf-controlled and able to work independently A-Player AttributesTakes ownershipEfficient and effectiveStrong problem-solving skillsOrganised and structuredDriven and responsibleTeam player Send your CV to:
https://www.jobplacements.com/Jobs/B/Branch-Administrator-1267500-Job-Search-03-02-2026-09-00-15-AM.asp?sid=gumtree
15h
Job Placements
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Job Type: Full-time Sales Consultant Contract length: Permanent Join Our Dynamic team in financial services and drive business growth through exceptional customer experiences. We are seeking enthusiastic full-time Retail sales consultant to join our team. Requirements: Matric Certificate ( Grade 12 )Excellent Communication skillsPassion for growth and customer satisfactionPermanent Position with competitive salary (negotiated during interview). NO experience required;fresh talent welcome!Fluent in EnglishJoin us and be part of the team that values growth and excellence. We would love to hear from you! Apply now!
https://www.jobplacements.com/Jobs/S/SALES-ADMINISTRATOR-1265327-Job-Search-2-24-2026-1-41-40-AM.asp?sid=gumtree
8d
Job Placements
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JOB PURPOSETo oversee and manage the day-to-day National Distribution operations, ensuring efficient, compliant, and cost-effective execution across warehousing, distribution, invoicing, and inventory management. The role is responsible for maintaining operational excellence by meeting contractual customer KPIs, ensuring system accuracy within the WMS, and driving continuous improvement while controlling financial and administrative performance indicators.MAIN RESPONSIBILITIESPlan, coordinate, and communicate daily operational activities for National Distribution operations.Manage cargo handovers and ensure all vehicles depart according to scheduled timelines.Obtain and manage quotations from service providers and suppliers for customer-specific, ad-hoc, and container strapping/packing requirements.Reconcile and verify service provider invoices against completed deliveries.Ensure accurate compilation, management, and daily follow-up of Information on Delivery (IOD) and Proof of Delivery (POD) uploads by service providers.Ensure accurate, timely invoicing of clients in line with contractual requirements and submit invoices accordingly.Manage Loss Files, Credit Notes, and Financial Service Level (FSL) KPIs, ensuring performance remains above minimum acceptable thresholds.Actively manage and utilise the customer complaints register to resolve issues and improve operational processes.Perform daily WMS system management, including order capturing, inbound, outbound, returns processing, inventory alignment, and basic troubleshooting.Collaborate closely with Contract Logistics Site Managers, Specialists, Customer Service teams, Service Providers, and Operations teams to implement corrective and preventative action
https://www.executiveplacements.com/Jobs/C/Contract-Logistics-Distribution-Administrator-1267471-Job-Search-03-02-2026-07-00-15-AM.asp?sid=gumtree
1d
Executive Placements
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The duties and responsibilities will include, but are not limited to:Understanding customer needs and requirementsUnderstanding company servicesGenerating quotationsBasic understanding of the sales processProcessing and tracking of ordersAnswering incoming calls and taking messagesre-directing calls to the correct sales representativeInternally communicating important feedback/information from customersDealing with and responding to high volumes of emailsRe-directing emails to the correct sales representativeFollowing up on customer queries and leadsCompleting of vendor formsTender administration and trackingKey Requirements: A Science degree and minimum 1 year experience within a scientific/laboratory environment.Additional Requirements: Negotiation, good administration, planning and organising, time management, problem solving, verbal and written communication, interpersonal, and listening skills are required. Must be computer literate (MS Word, Excel). *Only candidates that meet all the requirements should apply**Only candidates that are shortlisted will be contactedBy sending your application to Scistaff you consent that your information may be kept in accordance with the requirements of the POPI Act.
https://www.jobplacements.com/Jobs/I/Internal-Sales-Representative-1267229-Job-Search-03-02-2026-04-01-11-AM.asp?sid=gumtree
1d
Job Placements
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Role DefinitionThe Internal Sales role is an operational execution function responsible for:Inventory allocation managementDelivery tracking and customer communicationCustomer registration and documentation controlThis position ensures stable and compliant sales operations through accurateexecution and administrative governance.Key responsibilities for this position include, but are not limited to:1. Order Execution>> Inventory Management & AllocationShare inventory availability with Sales before order confirmation or PO receipt.Proactively manage stock allocation per project requirement.Identify potential stock shortages or supply risks and inform Sales and relevant departments promptly.Scope of Responsibility:Ownership of inventory visibility and allocation execution.>> PO Delivery ManagementReview delivery timelines upon PO receipt.Coordinate with SCM, logistics, and warehouse teams to monitor delivery status.Communicate delivery updates directly with customers.Track progress until final delivery completion.Scope of Responsibility:Ownership of delivery follow-up and customer communication regarding shipmentstatus.2. Sales Administration>> Contract Documentation & System RegistrationCollect required documents directly from customers for new account registration.Verify completeness of documentation and update the system accordingly.Maintain and update NDA, trade agreements, and related contractual documents.Ensure customer master data remains accurate and up to date.Scope of Responsibility:Ownership of customer registration and documentation control.>> Sales & Administrative SupportSupport preparation and management of documents required for sales activities.Assist with internal administrative reporting when required.Maintain proper filing and record management of sales-related documentation.Perform additional administrative tasks necessary to support sales operations.Scope of Responsibility:Execution of sales operational administrative support.Generic Competencies:Attention to detailStrong organizational abilityEffective communication with all relevant parties (team player)Proactive, innovative and time managementCustomer service orientationStrong administrative ability and multi-tasking abilitiesThe ability to interact with customers (internal and external) in a polite, but assertive mannerHigh stress thresholdhttps://www.jobplacements.com/Jobs/I/Internal-Sales-Consultant-1264003-Job-Search-02-19-2026-04-06-34-AM.asp?sid=gumtree
12d
Job Placements
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Job PurposeThe Service Advisor will be responsible for managing customer enquiries, bookings, job cards, quotations, and customer communication for automatic and manual gearbox repairs. The role requires strong customer service skills, technical understanding of gearboxes, and the ability to coordinate between customers and the workshop to ensure efficient turnaround times and quality service delivery.Key ResponsibilitiesCustomer Service & CommunicationAssist customers with gearbox-related enquiries (manual and automatic).Provide professional advice on repairs, services, and maintenance.Maintain regular communication with customers regarding job progress and timelines.Handle customer complaints and ensure issues are resolved professionally.Bookings & Job Card AdministrationBook vehicles in for inspection, diagnostics, repairs, and rebuilds.Open and manage job cards accurately.Ensure job cards contain correct customer details, vehicle information, and reported faults.Follow up on job progress and ensure job cards are updated accordingly.Quotations & AuthorisationsCompile accurate quotations for gearbox repairs, rebuilds, and parts replacement.Liaise with workshop technicians to confirm required repairs and parts.Obtain customer authorisation before proceeding with repairs.Manage additional approvals when further damage is identified during stripping.Workshop CoordinationLiaise daily with technicians and foreman to track progress and turnaround times.Ensure parts required are ordered and available to prevent delays.Prioritise work based on urgency, customer requirements, and workshop capacity.Warranty & ComebacksHandle warranty claims and comeback cases in line with company procedures.Ensure proper documentation is completed for all warranty repairs.Communicate clearly with customers regarding warranty coverage and limitations.Invoicing & DocumentationEnsure job cards are complete and accurate for invoicing.Confirm labour and parts usage matches job card information.Assist with invoice preparation and customer collection procedures.Maintain accurate filing and record keeping of all documentation.General ResponsibilitiesMaintain professional appearance and conduct at all times.Ensure customer satisfaction and uphold Mayfair Gearbox service standards.Support workshop manager with daily administration and reporting when required.Minimum RequirementsMatric / Grade 12 (essential).Minimum 2–5 years experience as a Service Adviso
https://www.jobplacements.com/Jobs/S/Service-advisor-1264156-Job-Search-02-19-2026-07-00-15-AM.asp?sid=gumtree
12d
Job Placements
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Company OverviewOur client is a leading provider of electrical and energy solutions, specializing in:• Power distribution systems• Industrial automation• Solar solutions• Low-voltage electrical equipmentThe company is committed to delivering high-quality products and exceptional serviceacross residential, commercial, and industrial markets.We are seeking a motivated and customer-focused Junior Internal Sales Representativeto join a dynamic sales team. This opportunity is ideal for a candidate at the early stageof their career who is eager to learn and grow within the electrical and energy solutionsindustry.Electrical product experience is not required, as full product training will be provided.The ideal candidate will demonstrate a positive attitude, strong communication skills,and a passion for customer service.Key Responsibilities• Assist customers telephonically and via email• Prepare and process quotations and sales orders• Follow up on outstanding quotations and pending orders• Liaise with external sales representatives• Capture and maintain accurate customer information on Sage• Handle general customer queries and resolve issues efficiently• Provide administrative support to the sales department• Assist with back orders and ensure timely feedback to customersMinimum Requirements• Fluent in Afrikaans and English (written and spoken)• Strong customer service orientation• Excellent communication and interpersonal skills• Computer literate (essential)• Proficient in Microsoft Office• Knowledge of Microsoft Excel and Sage will be advantageousCompetencies• Strong attention to detail• Ability to multitask and work under pressure• Team player with a proactive mindset• Willingness to learn and grow within the organization• Professional and confident telephone manne
https://www.jobplacements.com/Jobs/J/Junior-Internal-Sales-Representative-1267718-Job-Search-03-03-2026-03-00-15-AM.asp?sid=gumtree
1h
Job Placements
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About the role Summary:The Financial Administrator is responsible for supporting the financial operations of the organisation by maintaining accurate financial records, processing transactions, managing supplier and customer accounts, and ensuring compliance with South African financial regulations. This role requires strong attention to detail, a good understanding of financial procedures, and the ability to work in a fast-paced environment. Key Responsibilities:1.Accounts Payable & Receivable:Process supplier invoices and payments.Reconcile supplier accounts and resolve discrepancies.Issue customer invoices and statements.Follow up on outstanding payments and manage debtors book2. Cashbook & Bank Reconciliations:Process daily bank transactions.Perform monthly bank reconciliations.Maintain petty cash records and ensure correct disbursement.3. Payroll Support (if applicable):Assist in capturing payroll data.Submit EMP201 returns to SARS.Ensure accurate UIF, PAYE, and SDL deductions.4. General Financial Administration:Maintain financial filing systems.Support month-end and year-end close processes.Assist with financial reporting and audits.Liaise with external service providers (e.g., auditors, banks, SARS).Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
https://www.executiveplacements.com/Jobs/F/Financial-Administrator-1205523-Job-Search-07-23-2025-04-04-21-AM.asp?sid=gumtree
7mo
Executive Placements
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KEY PERFORMANCE AREASBusiness DevelopmentMaintain the companys brand reputation and ethos in a professional manner at all times.Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager.Complete a client call planner and ensure it is repeated on a four-to-six-week cycle.Monitor sales performance and gross profit activities.Present and sell company products and services to existing and potential clients.Follow up on new leads and referrals generated through field activities.Provide product demonstrations to both new and existing clients.Identify and develop new business opportunities within existing accounts (upselling).Achieve agreed-upon sales targets.Customer Relationship ManagementComplete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager.Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates).Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers).Provide prompt and professional service and assistance at all times.Assist with customer deliveries when required due to unforeseen circumstances.Advise customers on the most suitable products and their efficient use.Manage account services through quality checks and ongoing follow-ups.Perform technical installations, repairs and maintenance of equipment when required.Apply the companys consultative sales approach by using hands-on service to enhance overall customer value.Provide after-hours emergency service to customers when required.Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training.Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes.Communication and FeedbackAttend and actively participate in all sales meetings.Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager.Assist in providing the Sales Manager with relevant service report data.Submit a weekly sales and technical report to the Sales Manager.Comply with Company Data and Communication Policies.Use prescribed templates where applicable.Meet all set and required deadlines.Administration ServicesSupport the Debtors Department by following up on outstanding p
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264636-Job-Search-02-20-2026-04-37-39-AM.asp?sid=gumtree
11d
Job Placements
Job Overview:We are looking for a serious, career-oriented individual to join our team long-term. We need a quick learner who can handle a heavy volume of phone calls while multitasking between data entry and various administrative tasks. If you have professional phone manners and can solve problems on the fly, we want to hear from you.Responsibilities:· Phone Support: Handle a high volume of inbound and outbound calls with professional and courteous phone manners.· Data Management: Perform accurate and efficient data entry to update client records and company databases.· Multitasking: Navigate between phone systems, computer programs, and administrative tasks seamlessly.· Social Media: Assist with basic knowledge of social media platforms to schedule posts or engage with followers (as needed).· Problem Solving: Identify issues and resolve them quickly without constant supervision.Requirements:· Commitment: Must be serious about a long-term position and eager to grow with the company.· Availability: Flexible to work between the hours of 8:00 AM to 6:00 PM (American Time), Sunday through Friday.· Skills: Excellent professional phone manners; strong typing and data entry skills; proactive problem solver.· Learning: Must learn fast and adapt to new software and processes quickly.
9d
Other1
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as well as all the spares being exported and assembled at each Customers site. In addition to their core products being sold, there are accessories & upgrades, on-site audits, repairs & maintenance, spare parts, training and support which are sold to all their Customers individually (and are all currently in the Mining Sector). Their machines/equipment are state of the art and the overseas Holding Company has received multiple awards in their country of origin. The Company is deemed as an employer of choice and each Office internationally consists of an experienced team of Engineers and Technicians. The culture of the business is informal yet professional with a high work ethos, transparent, target driven, passionate and all staff are very hands-on from top to the bottom. This candidate will focus on account services support for the Key Account Managers, Customer Support Technicians and Technical Experts in the Company and especially analysing data, viz, taking historical data and converting this information into Proposals and Quotations. Key performance areas, inter alia, include: Timely delivery of spares and services.Service data analysis to assist the Key Account Managers with data insight to support their account management and services decisions.Generation of Quotes whilst liaising frequently with the various Companys Technical Experts (either locally or overseas), Customer Support Technicians & Key Account Managers. Furthermore, the candidate will liaise directly with their Mining Customers as and when the need arises.Assist Key Account Managers with spares/technical services quotes whilst the Key Account Managers are travelling to site and undergoing site visits.Proactively build rapport with the Customer Support Technician, Asset Support and Sales Team Members so as to support the execution of day to day activities related to service sales opportunity.Daily service support tasks.Assist in administration, analysis, assessment and management of critical Customer data which will include looking at historical data & information and editing dashboards using Power BI (the dashboard is prepopulated but requires applicable adjustments & amendments). Informed decisions can then be made to the various Stakeholders. This will also include the Warehouse Manager in terms of stock availability, especially stock shortages which will then need to be ordered from the Corporate Holding Company overseas. Therefore collaboration will also be required
https://www.executiveplacements.com/Jobs/C/CUSTOMER-TECHNICAL-SUPPORT-SPECIALIST-DATA-ANALYST-1256285-Job-Search-3-2-2026-1-24-03-PM.asp?sid=gumtree
1d
Executive Placements
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This is an entry-level position, so ideally suited to a school leaver looking to get into the industry to:Manage and coordinate Courier DeskAssist with customer queries and bookingsLearn to prepare and compile estimates and quotationsLiaise with service providers and internal departmentsGeneral administrative support to the Sales TeamEnsure accurate record-keeping and follow-upsMust have Matric with Mathematics
https://www.jobplacements.com/Jobs/J/Junior-Sales-Support-1265737-Job-Search-02-24-2026-10-21-21-AM.asp?sid=gumtree
7d
Job Placements
1
Role Overview: The Plant Hire & Logistics Administrator is responsible for co-ordinating the day-to-day administration of plant hire operations and transport logistics. This role ensures plant, equipment, and machinery are scheduled, dispatched, tracked, and returned efficiently, with accurate records, documentation, and customer communication at all times.Minimum Key Requirements:Experience & Skills:Proven experience in plant hire, logistics, construction, or equipment rental administrationStrong co-ordination and scheduling abilityHigh attention to detail with solid paperwork disciplineConfident communicatorboth written and verbalAbility to work under pressure and manage multiple prioritiesTechnical Skills:Competent in MS Office (MS Excel is essential)Experience with plant hire or ERP systems is an advantageStrong record-keeping and data accuracy skillsPersonal AttributesHighly organised and methodical | Reliable, dependable, and accountableProactive problem-solver | Comfortable working in a structured, operational environmentUnderstands that logistics is about timing, accuracy, and follow-throughKey Responsibilities:Plant Hire Administration:Capture and process plant hire bookings, extensions, off-hires, and returnsMaintain accurate plant availability schedules and hire registersIssue hire contracts, delivery notes, and off-hire documentationEnsure correct rates, durations, and terms are appliedTrack plant utilisation and flag idle or underutilised equipmentLogistics & Transport Co-ordinationSchedule and co-ordinate transport for delivery and collection of plantLiaise with drivers, transport providers, site supervisors, and customersMonitor delivery and collection times to avoid delays and penaltiesResolve transport issues quickly and professionallyOperational Support:Maintain plant records, including location, condition, and service statusCo-ordinate breakdown reports and communicate with workshop or maintenance teamsTrack fuel usage, damages, losses, and recoveriesAssist with stock control of attachments, accessories, and consumablesFinancial & Documentation Control:Prepare documentation for invoicing and ensure billing accuracyCapture hire data for monthly reports and reconciliationsFollow up on missing paperwork, signed delivery notes, and off-hire confirmationsSupport accounts with queries relating to hire charges and transport costsCustomer & Internal Communication:Serve as a key point of contact for clients regarding hire logisticsCommunicate clearly with operations, workshop, and finance teamsHandle issues calmly
https://www.jobplacements.com/Jobs/P/Plant-Hire--Logistics-Administrator--Benoni-1265183-Job-Search-2-23-2026-10-01-25-AM.asp?sid=gumtree
8d
Job Placements
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Your Grade 12 Certificate, short term insurance qualification or equivalent as well as:Experience:Basic computer literacy, including experience with Microsoft Office Suite.Experience in short term insurance underwriting or administration is beneficial.Language Requirements:Proficient in English and Afrikaanswill enable you to do the following duties: Effectively maintaining underwriting standards and providing quality client service:Issuing new policies, renewals, and endorsements on the C360 SystemHelp to prepare new business quotesUnderwrite in accordance with standards, policies and proceduresAttend to administration and written communicationEnsure that all documentation is processed accurately & correctlyEnsure documentation is checked and authorised if appropriate prior to dispatchEnsure queries are resolved as per company standardsNegotiating renewal terms and preparing the renewal documentation.Ensure renewal reviews are completed timeouslyEnsure retentions are calculatedRequest and monitor survey and survey requirements as per laid down proceduresCorrect unprofitable policiesEnsure policies are not overexposedChecking policies before sending to clientsTelephone contact with clients when they phone in with queries or amendments/ additional coversSaving all work electronicallyService delivery to ensure customer satisfactionMaintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards.Resolve escalated customer queries and complaints and provide feedback to customers on matters resolvedDevelop work routines in line with operational plans / schedules in order to manage the achievement of service delivery goalsParticipate in the creation of new standards, control systems, and procedures to maintain service delivery.Processes:Administrative Support and Document Management:Receive and process new leads.Enter and organise details into the system accurately.Generate quotes and ensure they are correctly formatted.Perform general administrative tasks to support the underwriting team.Follow up on any missing or outstanding information.Maintain an organised electronic filing system for all quote records.Compliance and Process Adherence:Follow established protocols and procedures in performing tasks.Ensure adherence to the organisations confidentiality and privacy policies.https://www.jobplacements.com/Jobs/S/SHORT-TERM-INSURANCE-SPECIALIST-1264311-Job-Search-2-20-2026-2-14-05-AM.asp?sid=gumtree
11d
Job Placements
1
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Job Title: Commercial Service AdvisorJob PurposeThe Commercial Service Advisor will be responsible for managing customer service operations within the truck and commercial workshop, ensuring professional communication, accurate job card processing, effective coordination between customers and technicians, and delivering high-quality service that supports workshop productivity and profitability.Key ResponsibilitiesCustomer Service & CommunicationReceive and assist commercial customers professionally, both telephonically and in person.Accurately diagnose customer concerns by gathering relevant vehicle and fault information.Provide regular updates to customers on job progress, delays, and completion times.Ensure high customer satisfaction and maintain strong client relationships.Workshop CoordinationOpen and manage job cards for truck gearbox repairs, diagnostics, and servicing.Coordinate work flow between technicians, foreman, and workshop manager.Schedule bookings and ensure effective workshop planning to meet turnaround times.Follow up on outstanding jobs and ensure deadlines are met.Quotations & AdministrationPrepare accurate quotations for gearbox repairs, parts, and labour.Obtain customer approval before proceeding with additional work.Ensure all documentation is completed correctly, including job cards, inspection reports, and invoicing information.Ensure warranty claims and supporting documents are correctly submitted where applicable.Parts and Procurement SupportLiaise with the parts department to ensure correct parts are ordered and available on time.Confirm part availability and lead times to prevent delays.Verify parts issued against job cards and ensure correct usage.Quality Control & After-Service Follow-UpEnsure that completed work is checked and meets Mayfair Gearbox quality standards.Conduct follow-up calls with customers after service completion to ensure satisfaction.Handle customer complaints professionally and escalate issues where required.ReportingMaintain daily workshop booking schedules.Provide reports on job card status, turnaround times, and customer feedback.Support management with relevant workshop and service-related reporting.Minimum RequirementsMatric / Grade 12 (essential).Minimum 3–5 years experience as a Service Advisor in a commercial/truck workshop environment.Strong understanding of commercial vehicle components (gearboxes, diffs, clutches, drivetrain systems).Experience working with job card and workshop management systems.Key Skills & CompetenciesExcellent customer service and communication skills.Strong administra
https://www.executiveplacements.com/Jobs/C/Commercial-Service-Advisor-1262639-Job-Search-02-16-2026-01-00-16-AM.asp?sid=gumtree
15d
Executive Placements
1
Duties include Open and maintain debtor accounts upon receipt of completed applications and reference checksInitiate and complete ITC checks; forward to legal for approval and allocate account numbersCommunicate new account details to customers and relevant sales/service staffMonitor and ensure receipt of debtor payments, update payments on the systemAccurately allocate deposits and bank transfers to correct debtor accountsPerform daily banking and allocate deposits appropriatelyReconcile debtor accounts and ensure general ledger alignment monthlyPrepare and send statements to customers according to agreed deadlinesFollow up with customers on overdue rental payments.Process payments and update customer accounts on the system.Prepare and submit documentation for repossessions.Liaise with internal teams to coordinate vehicle recoveries.Handle customer queries related to rental agreements and arrears.Monitor overdue accounts; enforce credit terms and follow up in line with company policyPut accounts on hold when necessary; advise internal teams accordinglyProcess credit notes and refunds upon authorizationInitiate legal processes for recovery of bad debts where requiredEnsure compliance with VAT legislation and internal credit policiesSupport customer satisfaction by building strong client relationships and delivering timely service Requirements: Matric (Grade 12 / NQF Level 4)Financial qualification (Degree, Diploma, or Certificate) is advantageousMinimum of 3 years experience as a Debtors /Collections agent Dealer experience is advantageousStrong computer literacy (MS Office, Internet, Email)Proficient in CMS, IAL, Evolve, Sage, Pastel, SAP or similar Dealer Management SystemsUnderstanding of motor industry legislation and dealership proceduresFluent in English and Afrikaans (an additional local language is a plus)Must have a clear criminal and verification recordWorking hours Monday to Friday, half day SaturdayPreferably based in or near the East RandIf your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now Send your CV to
https://www.jobplacements.com/Jobs/A/Automotive--Debtors-and-Asset-Administration-Cl-1196115-Job-Search-06-20-2025-04-05-43-AM.asp?sid=gumtree
8mo
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