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Results for customer service administrator in "customer service administrator" in Jobs in South Africa in South Africa
1
Duties:Warranty Claim Administration: Process and administer warranty claims in accordance with the Group policies and procedures. Claim Review and Validation: Review and validate warranty claims for accuracy and completeness, ensuring compliance with company guidelines. Dealer and Customer Support: Provide timely and professional support to dealers and customers, responding to inquiries and resolving issues related to warranty claims. Data Entry and Record-Keeping: Accurately enter warranty claim data into the companys database, maintaining up-to-date and accurate records. Reporting and Analysis: Generate reports and analyse data to identify trends and areas for improvement in the warranty process. Handle incoming inquiries from Dealers and Customers regarding aftersales services, warranty claims, and spare parts orders, providing prompt and helpful assistance. Policy and Procedure Adherence: Ensure adherence to company policies and procedures, as well as regulatory requirements. Collaboration with Cross-Functional Teams: Work closely with other departments, such as Technical and Parts to resolve warranty-related issues. General aftersales administration as required. Provide administrative support to the aftersales team, including data entry, filing, document management, minute-taking etc. Assist in coordinating schedules for customer/dealer meetings, ensuring timely and accurate service delivery.Minimum Requirements: Matric or higher Min 2 years experience in similar role in Commercial Industry. Code 8 license Personal Attributes: Report & Presentation skills Team Player Confident and proactive approach anticipates issues and requirements.
https://www.jobplacements.com/Jobs/W/Warranty--Aftersales-Administrator-1268425-Job-Search-03-04-2026-04-35-49-AM.asp?sid=gumtree
10h
Job Placements
1
Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1235261-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
20h
Job Placements
1
Grade 12 or equivalent essentialFigure orientatedStrong data capturing and computer skills - MS OfficeMinimum 2 years cashier and administration experience.Customer service skills
https://www.jobplacements.com/Jobs/B/Branch-Administrator-Randburg-1267596-Job-Search-03-02-2026-10-18-41-AM.asp?sid=gumtree
1d
Job Placements
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Minimum requirements: Matric Proficiency in Sage Evolution or Pastel and QuickBooks onlineProven experience as a Sales Administrator or in a similar administrative roleExperience in cold calling is an advantage Experience in the stationery industry will be a strong advantage Key Responsibilities:Process customer orders received via email or phonePrepare and send accurate quotations to clientsCheck data accuracy in orders and invoicesContact clients to obtain missing information or respond to queriesLiaise with the Logistics department to ensure timely and accurate deliveriesMaintain and update sales and customer recordsCommunicate customer feedback and insights to internal teamsMonitor and ensure sales targets are being met; report any deviationsStay informed about new products, services, and featuresConsultant: ILLCA BASSON - Dante Personnel Johannesburg
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1205818-Job-Search-07-23-2025-10-35-17-AM.asp?sid=gumtree
7mo
Job Placements
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BRANCH ADMINISTRATORRandburgR10 000 BasicMID625Midvaal Recruitment is recruiting on behalf of our client, for a detail-oriented and dependable Branch Administrator to support daily branch operations.This role is suited to a structured, figure-oriented individual with strong cashier and administrative experience who can manage front-office responsibilities in a busy branch environment. Role OverviewTo manage reception and switchboard operations, handle customer liaison, control and reconcile payments, and ensure accurate administrative support to the branch.Reporting to: Branch Manager Minimum RequirementsMatricMinimum 2 years’ cashier experienceAdministrative experience (essential)Strong data capturing and computer literacyAccounting and reconciliation skills Key ResponsibilitiesReceive and process cash and credit card payments from customers and drivers as per invoiceVerify that payments received are accurate and properly documented according to company proceduresReconcile invoices and payments to ensure accuracyManage reception and switchboard, directing calls appropriatelyMaintain filing systems and perform general administrative dutiesEnsure compliance with internal financial and operational procedures Skills & CompetenciesStrong attention to detailFigure-oriented with solid reconciliation abilityExcellent customer service and interpersonal skillsAbility to multitask in a pressurised environmentPlanning and organisational skillsDependable and accountableSelf-controlled and able to work independently A-Player AttributesTakes ownershipEfficient and effectiveStrong problem-solving skillsOrganised and structuredDriven and responsibleTeam player Send your CV to:
https://www.jobplacements.com/Jobs/B/Branch-Administrator-1267500-Job-Search-03-02-2026-09-00-15-AM.asp?sid=gumtree
1d
Job Placements
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Key Performance AreasBooking Appointments: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.Appointment Scheduling: Use dealership management software or scheduling systems to book appointments, ensuring efficient allocation of service bays and technicians time.Service Recommendations: Provide customers with recommendations for routine maintenance based on mileage, manufacturer guidelines, and vehicle inspection results.Confirmations and Reminders: Confirm scheduled appointments with customers via phone, email, or SMS and send appointment reminders to reduce no-shows and ensure timely arrivals.Documentation: Maintain accurate records of appointments, service requests, customer information, and service histories in the dealerships database or CRM system.Coordination with Service Department: Liaise with the service department to ensure they are adequately staffed and prepared for scheduled appointments, including parts availability if needed.Upselling and Cross-selling: Identify opportunities to upsell additional services or products based on customers vehicle maintenance needs and dealership promotions.Customer Satisfaction: Ensure a high level of customer satisfaction by providing excellent service, addressing concerns or complaints promptly, and following up with customers post-service to ensure their expectations were met.Administrative Tasks: Assist with general administrative duties such as filing paperwork, processing payments, and maintaining a clean and organized workspace.Team Collaboration: Collaborate with other dealership staff, including service advisors, technicians, and parts department personnel, to ensure smooth operations and customer satisfaction.Compliance: Ensure compliance with dealership policies, procedures, and industry regulations related
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1252598-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
20h
Job Placements
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Sales BASIC SALARY : Market related START DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric.Drivers license and own transport.25 years experience in sales administration, customer service, or commercial support role.High level of accuracy when handling pricing, order information, and reports.Highly organized with strong office-management capability.Dependable team player with a strong work ethic and service mindset.Proficient in Microsoft Office Suite.Experience with Sage Evolution. DUTIES: Generate CAPEX Quotations:Generate CAPEX quotations based on floor plans and cabinet requirements, confirming sizes, specifications, and quantities.Check past sales history of stores and database delivery notes when preparing quotations.Generate quotations for replacement units.Use Sage Evolution to create quotations.Calculate and generate installation and transport costs using Excel, referring to sub-contractors list for installations.Request quotations from external courier/transport companies when needed.Submit draft quotations to the Head of Department (HOD) for review, revise as instructed, and resubmit.Update the Excel stock planning sheet after submitting quotations to customers, monitor stock levels, and flag any issues.Obtain authorization to generate variance quotations.Maintain hard copy quotation packs for specific customers.Keep the quotation tracking system updated. Administer and Capture Orders Received:Save all received CAPEX orders and associated quotations in digital files.Print CAPEX orders and add them to hard copy packs if hard copy quotations exist.Verify CAPEX orders against submitted quotations and report any discrepancies.Convert quotations to orders using Sage Evolution.Update and maintain the Excel stock planning sheet.Keep all relevant Excel sheets updated, including weekly orders/quotes, contact lists for Womens Day, and Customer Regional Managers lists. Reconcile Transport Quotations:Assist the Finance department by reconciling quoted transport costs with actual transport invoices.Identify and report any discrepancies, investigating the reasons behind them.Liaise with the Finance department regarding part loads that may cause differences. Incoming Cabinet Logistics & Maintaining Documentation:Assist with all incoming shipping documentation for sea f
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1267616-Job-Search-03-04-2026-00-00-00-AM.asp?sid=gumtree
10h
Job Placements
1
1
The main purpose of this role is to provide efficient internal sales support and administrative coordination for the aggregates mining operation. The role ensures accurate order processing, customer service excellence, logistical coordination, and smooth day-to-day office operations to support production and sales targets.RequirementsGrade 12 essentialDiploma or Certificate in Business Administration / Sales / Office Management (advantageous)25 years experience in internal sales or office administrationExperience in construction, mining, or aggregates industry (preferred)Computer literate (MS Office - Excel, Word, Outlook)Strong communication skills (verbal and written)Excellent organizational skillsAttention to detail and accuracyAbility to work under pressure in a fast-paced environmentCustomer service orientedGood numerical and reconciliation skillsProblem-solving abilityTeam player with a proactive attitudeWilling to work overtime during peak periodDuties will include, but not limited to:Internal Sales SupportProcess customer orders (telephonic, email, walk-in clients)Prepare and issue quotationsConfirm pricing, stock availability, and delivery schedulesCapture orders on internal systems (ERP/accounting system)Generate invoices, delivery notes, and statementsFollow up on outstanding quotations and back ordersLiaise with dispatch and production teams to coordinate deliveriesHandle customer queries and resolve complaints professionally Customer Relationship ManagementMaintain customer database and update recordsBuild and maintain strong relationships with contractors, transporters, and construction clientsAssist with credit applications and account documentationMonitor customer account limits and communicate with finance when required Logistics CoordinationSchedule deliveries with transport providersEnsure correct documentation accompanies loadsCommunicate loading schedules to weighbridge and yard staffMonitor turnaround times and report delays Office AdministrationGeneral office management and filingManage incoming calls and correspondenceMaintain sales records and reporting spreadsheetsAssist with monthly sales reports and production summariesOrder office supplies and maintain inventorySupport compliance documentation where required Financial & Reporting DutiesAssist with debtors follow-upsReconcile delivery notes and inv
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1266724-Job-Search-02-27-2026-04-00-39-AM.asp?sid=gumtree
5d
Job Placements
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Job IntroductionThe Warranty Administrator at Spartan is responsible for managing and administering all warranty-related activities in accordance with manufacturer and group policies. The role ensures that warranty claims are processed accurately, timeously, and within budget parameters, while maintaining strong relationships with manufacturers, suppliers, and internal stakeholders. By providing efficient administrative support and applying sound technical understanding of motor vehicle components, the Warranty Administrator plays a key role in minimising warranty losses, maintaining work-in-progress control, and supporting overall customer satisfaction and operational performance. Job Description:Ensure that loss on warranty is within budget percentage parameters.Keep daily work in progress with parameters.Have a full understanding of manufacture and group warranty, costing & claims procedures and ensure that these are used.Laise with manufacturer and suppliers in a professional manner so as maintain trust and support.Provide speedy and helpful service to internal as well external customers.Contribute to a spirit of team co-operation which leads to customer satisfaction.Adhere to agreed working hours.Carry out duties and instructions in line with quality standards while self-managing your tasks to the extent that you can be unsupervised.Submit warranty claims timeously and correctly.Report problems to management for speedy resolution if not able to resolve them yourself.Ensure that warranty claims submitted are paid by the manufacturer and supervise the correct maintenance of the claims store.Ensure that correct number of hours against flat rate manual is costed.Cost all completed jobs as soon as possible after time of completion.Ensure jobs are costed and invoiced before promised time.Understand and utilise manufacturer and group costing & warranty claim procedures.Demonstrate a clear knowledge of motor vehicle componentry or components and operation so as to be able to correctly interpret technical reports on work orders and job cards into real time costing.Cost all completed jobs immediately.Monitor and report on daily work-in progress report and backlog in costing immediately.Meet all administrative deadlines e.g. month end to ensure that losses are kept minimum. Minimum Requirements:MatricMin 2-4 years experiences in similar roleCode 8 licence Personal Attributes:Team playerConfident and proactive approach- anticipates issues and requirementsRead and Write in English
https://www.jobplacements.com/Jobs/W/Warranty-Administrator-Spartan-1250030-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Requirements:Sage experience.3-4 yearsâ?? experience in a similar role.Computer literate.Organizational skills.Strong experience on Excel.Bilingual in Afrikaans and English.Matric certificate.Client service skills.Responsibilities:Processing statements. Invoicing customers.Reconcile accounts.Maintain and update customer files.Processing purchase orders.Tracking of purchase orders.General adhoc duties.
https://www.jobplacements.com/Jobs/B/Billing-Administrator-1215095-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
Company DescriptionZero Debt is a leading debt solution provider in South Africa, specialising in Debt Review, Debt Counselling, and Debt Consolidation services. The company operates in full compliance with the National Credit Act and is registered with the National Credit Regulator (NCR). Zero Debt is dedicated to helping clients achieve financial stability through personalised solutions and expert guidance. For more details, visit www.zerodebt.co.za.Role DescriptionThis is an on-site, full-time role located in Bellville, Cape Town, for a Debt Review Administrator / Queries Clerk. Responsibilities include processing debt review applications and managing client queries accurately and efficiently. The candidate will be required to maintain a high level of customer service, ensure compliance with relevant regulations, and provide administrative support to the debt counselling team.QualificationsStrong understanding of Debt Review / Debt Counselling processesExperience in handling customer queries and providing excellent client supportAdministrative skills, including attention to detail, organisational ability, and proficiency in office softwareExcellent communication skills, both verbal and writtenProblem-solving capabilities and the ability to handle sensitive financial matters with confidentialityKnowledge of the National Credit Act and familiarity with NCR regulations are advantageousProven ability to work in a fast-paced, on-site work environmentWhat we offerMarket-related salary aligned with experience and role focusStable, Full-time position (Monday - Friday, Office hours)Structured workflows and clear processesOpportunity to grow within an established debt review companyStart Date: ImmediatelyInterested: Send a confidential CV to hr@zerodebt.co.za
8d
VERIFIED
1
We are looking for a proactive and detail-oriented E-commerce Administrator to join our team! If youre passionate about online retail, customer service, and keeping digital platforms running smoothly — we’d love to hear from you.Key Responsibilities:Process a minimum of 300 queries daily, prioritizing the Cell Phone category first.Accurately capture stock to Utilities in line with company style guidelines.Regularly scan the website for anomalies or mistakes and action corrections where needed.Facilitate website and e-commerce customer queries promptly and professionally.Manage Peach Payment reconciliations for the marketing account.Handle DSV (courier/logistics) reconciliations effectively.Facilitate Peach Payment queries as well as account registration processes for new customers.Requirements:Strong attention to detail and excellent organizational skills.Ability to work efficiently in a fast-paced, digital environment.Solid understanding of e-commerce operations (advantageous).Good communication skills — both written and verbal.Experience with online payment systems and reconciliations (beneficial).If youre ready to be part of a dynamic online retail team and grow
https://www.jobplacements.com/Jobs/W/Web-Administrator-1268196-Job-Search-03-04-2026-01-00-15-AM.asp?sid=gumtree
10h
Job Placements
1
Job Purpose / Overview:To actively identify and secure new customers, manage the full vehicle sales process with accuracy, and drive customer retention and growth. The role focuses on achieving set sales targets, ensuring timely invoicing, efficient handovers and deliveries, and maintaining high standards of customer service. Additional responsibilities include monitoring, administration, customer care, and effective deal closure. Job Description:Identification of new customers and the sales of vehicles to these customerâ??sAccurate understanding of the deal processCustomer retention and growthAbility to reach targets set out for salesEnsuring all vehicles are invoiced timeously, support the processEfficiency with vehicle handover and deliveryEnsuring good customer serviceMonitoring and administrationCustomer CareDeal Closure Minimum Requirements:MatricQualification in Sales and Marketing advantageousMinimum 3 yearsâ?? experience in sales within trucking/commercial industryCode 14 License advantageousPersonal Attributes:Customer relationsGood Communication skillsTeam playerConfident and proactive approach-anticipates issues and requirementsRead and Write English
https://www.jobplacements.com/Jobs/S/Sales-Executive-Pinetown-1242262-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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This role is reserved for candidates reside in close proximity to Kraaifontein / StellenboschPurpose of the role: To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accurate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the companys commitment to service excellence and teamwork.Responsibilities include but are not limited to:Handle sales inquiries and process customer orders on various platformsVerify customer details, process payments, and update data in internal systemsInform customers on stock availability, alternatives, and lead timesIssue accurate invoices and coordinate orders internallyManage and update sales and customer records, ensuring timely responsesMaintain and enhance the companys online presence, including website updatesProvide administrative support to the sales team as neededCriteria:Matric2-3 years experience in a similar role with experience in the FMCG industry being advantageousComputer literacy: proficient in Microsoft Office and Omni (advantageous)Fully bilingual in English and Afrikaans with clear communication skillsExcellent phone and email etiquette with strong customer service skillsProficient in English and Afrikaans (speak, read and write)Outgoing personality, team player, and well-organisedFully bilingual in Afrikaans and English, with clear communication skillsAble to work well under pressure, maintaining a friendly, proactive approach
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1264808-Job-Search-02-22-2026-10-00-40-AM.asp?sid=gumtree
9d
Job Placements
1
Job Type: Full-time Sales Consultant Contract length: Permanent Join Our Dynamic team in financial services and drive business growth through exceptional customer experiences. We are seeking enthusiastic full-time Retail sales consultant to join our team. Requirements: Matric Certificate ( Grade 12 )Excellent Communication skillsPassion for growth and customer satisfactionPermanent Position with competitive salary (negotiated during interview). NO experience required;fresh talent welcome!Fluent in EnglishJoin us and be part of the team that values growth and excellence. We would love to hear from you! Apply now!
https://www.jobplacements.com/Jobs/A/ADMINISTRATOR-1265329-Job-Search-2-24-2026-1-43-59-AM.asp?sid=gumtree
8d
Job Placements
1
Job Type: Full-time Sales Consultant Contract length: Permanent Join Our Dynamic team in financial services and drive business growth through exceptional customer experiences. We are seeking enthusiastic full-time Retail sales consultant to join our team. Requirements: Matric Certificate ( Grade 12 )Excellent Communication skillsPassion for growth and customer satisfactionPermanent Position with competitive salary (negotiated during interview). NO experience required;fresh talent welcome!Fluent in EnglishJoin us and be part of the team that values growth and excellence. We would love to hear from you! Apply now!
https://www.jobplacements.com/Jobs/S/SALES-ADMINISTRATOR-1265327-Job-Search-2-24-2026-1-41-40-AM.asp?sid=gumtree
8d
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