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Minimum requirements: Minimum qualification: Diploma in Marketing or EquivalentMinimum 5 years logistics and operations experienceStrong administration and communication skillsQX (Quality Exports program) advantage Consultant: Anna-Belle Ehrke - Dante Personnel Mpumalanga
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Minimum requirements: BCom Accounting Completed ArticlesExperience with Sage X3 will be an advantageFluent in AfrikaansOwn transportStable working recordMust live in Letsitele area Consultant: Anna-Belle Ehrke - Dante Personnel Mpumalanga
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REQUIREMENTS: Must have MatricSales experience will be advantageMust be located in Manapsane at LimpopoBEHAVIOURAL COMPETENCIES AND PERSONAL ATTRIBUTESCapturingSales DrivenHonestGreat Communication RespectfulPunctual
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VACANT POST
MOK Projects and Distribution (Pty) Ltd is currently
looking to employ an experienced Candidate
for the following Post:
Diesel Mechanic
Minimum Requirements
Must have relevant trade test qualificationsMinimum 3 years’ experience in a similar role.Previous workshop experience essentialProven experience with maintenance of trucksHave knowledge of mining equipment and general maintenanceAbility to work under pressureValid driver’s license
DUTIES/RESPONSIBILITIES
Fault-finding and diagnosis by interpreting product “under
performance” and/or failureFollow repair, maintenance instructions and specifications as per
the manual
·
Provide comprehensive and
accurate reports on diagnosis, assessment of component/part, failures,
observations, actions and recommendations
·
Vehicle Inspections and
General Repairs
Ensure all vehicle detail is accurately recordedComply with all company policies and procedures regarding
inspection sheetsEnsure all special tools and equipment is available and in working
conditionEnsure the following (minimum) aspects
are fully understood and can be repaired and maintained as required:
Engine; Gearbox; Retarder Clutch; related functionsTyre Audits and rotation of tyresBrakes operationsBasic Air SystemsEnsure post-repair check-lists are done
Adhere to all Health and Safety policies
and proceduresMust attend to all the breakdownsPerform any other duties assigned by
Management
Salary: Market Related (Negotiable)
Applications can be directed to the following email
address: hr@mokprojects.com
For more information please contact HR Department:
011 974 0623/ 081 791 9411
Closing date: 10 May 2024 at 16h00 pm
If you do not hear from us within a week after closing date, it means
your application was unsuccessful.
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The Food & Beverage Manager at Royal Malewane takes overall responsibility for the dining experiences across all our properties - The Lodge, Farmstead and Waterside. Together with the Executive Chef, the F&B Manager will ensure that all dining operations and venues run smoothly, providing an unforgettable guest experience. They will ensure that the exceptional service standards of The Royal Portfolio are upheld, with a heavy focus placed on staff development and training within the front of house teams. All of this to ensure that Royal Malewane contributes to the purpose of the company, which is to give our guests a complete experience and a perfect stay. MAIN DUTIES & RESPONSIBILITIES Guest experience and strategy Planning wine experience in accordance with menusEnsure guests experience are welcoming genuine and warm in dining area.Ensure guests experience is personalisedRecording guests’ preferences for future stays and ensuring all guest preferences are met.Manage and update guest’s info on Opera, or and over to lodge manager ensure other properties received interchange and preferencesReport negative feedback to senior management, Lodge Managers, Director, GM and ownersF&B Department Management Leading F&B team by attracting, recruiting, training, and appraising talented personnelOverseeing all service periods in the restaurantEnsuring dietary requirements are seen too and followed during service periods.Coach staff according to code of conduct keeping HR involvedEnsuring that all decisions are made with company’s interest been put first, while ensuring the safety of our guest.Ensure that all the Restaurant décor and setup are done and handover regarding guests communicated to staff regarding dietary requirementsEnsuring compliance with licensing, hygiene and health and safety legislation/guidelinesProducing staff rotas, handling administration and paperworkEstablish targets, KPI’s, policies and procedures.Comply with all health and safety regulationsEnsure wait staff mise-en-place and preparation are done on shiftsMaintain an eye on guest feedback and make improvements where necessary.Lead Service excellence workshopsESS management, managing staff working hours, performance reviews, disciplinaries, etc.Training rostering and facilitation of trainingStaff uniform ordering and checking.Financially sustainable Agreeing and managing budgetsOverseeing stock levelsOrdering supplies of beverage, consumables and asset stock (radios, coffee equipment cutlery and crockery etc)Ensuring best practice and lean management applied to process of stock management and stock count. Always finding new effective ways to manage stock without compromising guest experience.Maintain good relationship with suppliers especially guest activity suppliersEnsure that our suppliers deliver a 5-star service to our guests and
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Small publishing company based in Limpopo requires freelance services for:Copywriting (for content generation);Proofreading;Translation services - English into Sepedi.REQUIREMENTS Basic understanding of journalism.Good command of English and Sepedi.Qualification in relevant/related field.
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Candidates should hold an undergraduate qualification (NQF Level 6) as recognized by SAQA in Auditing, police science,
Management Science or related qualification with 1 - 2 years proven management experience in the relevant field; Knowledge
of Anti – Corruption Act/Strategies, NPA Act Special Investigation Tribunal Act, knowledge of SASSA’s Constitutional mandate
and any relevant policies and legislation; Computer literacy and a valid driver’s licence are essential.
The incumbent will be responsible for Management of identified/reported fraud cases investigated, Management of awareness
programmes conducted, Management and updating Operational Risk Register, Manage the resources within the Unit, Ensure
adherence to Section 57 of the Public Finance Management Act (PMFA, Chapter 6, Part 3)
Preference for the above position will be given to African Female, followed by African Male as at the time of
appointment.
Important notes: All these positions are advertised with the minimum requirements. Appointments will be subjected to
compulsory pre-employment screening in the form of qualification, reference, ITC, criminal checks and compulsory
competency assessment (where applicable). It is our intention to promote representivity in terms of race, gender and disability
through the filling of this positions and candidates whose appointment will promote representivity will receive preference. It is
the applicant’s responsibility to have foreign qualifications evaluated by South African Qualifications Authority (SAQA) prior to
the selection process. SASSA is under no obligation to fill a post after the advertisement thereof. Please note: All SASSA staff
are subjected to compulsory security vetting on appointment.
Closing date: 18 March 2022
__________________________________________________________________________________________________
Applicants interested in applying for these posts should send their applications (CV, recently certified copies of
qualifications, drivers license, ID including a fully completed and signed new Z83 form) quoting the relevant
reference number to the relevant address below:
Regional
Office
Attention: Acting Manager: Provisioning and Maintenance Mr
Netshifhefhe AM,
Private Bag x 9677, Polokwane 0700.
Hand delivery: SASSA House, 43 Landros Mare Street,
Polokwane, 0700.
Enquiries: Ms Manyama
ML
Tel: 015 291 7411/ 7481
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Job Detail
QualificationsCertificate
IndustryEducation, training & skills development
Reference-579
CentreVenda
EnquiriesShould you need assistance, contact Messrs. Ndokiseni Madzunye at 015 962 9282 Email: ndokiseni.madzunye@univen.ac.za and/or Takalani Tshidada at 015 962 9293 Email: Takalani.tshidada@univen.ac.za General Enquiries Email: hr@univen.ac.za
Where to submit applicationhttp://www.univen.ac.za/vacancies/#/
NotesDepartment University of Venda -( Vice Chancellor and Principal -( Deputy Vice Chancellor: Academic -( School of Agriculture -( Plant Production Job Title Service Staff (P17) Farming Post Level Grade 17 Job Type Support - Univen Funded
Job Description
Job Requirements Requirements • ABET/ AET certificate coupled with relevant experience of working with animals and crops production. A valid driver’s licence with PDP, good communication and writing skills will be an added advantage. Duties: • Monitor water supply so that stock never go without trough water • Ensure that water is available for irrigation. • Ensure weed spraying is completed to reduce the evidence of weeds on farm. • Ensure fences are kept stock proof. . • Ensure all farm machinery, plant and vehicles are in a safe and operational condition. • Ensure working environment and facilities are clean, healthy and safe for staff clients and visitors. • Keep accurate records for Livestock weekly • Keep accurate records for Crops from Planting date to harvesting times. • Assist School of Agriculture researchers and staff and students in planning, establishing and maintaining farm research
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General Manager - Mining and Crushers - LimpopoA Mining Company that truly values their employees, based in the Limpopo Province has the ultimate prestige career opportunity for a General Manager - Mining and Crushers who has extensive Mining and Crushers experience. . The successful incumbent will be To ensure the effective overall operations and performance of the Mining and Crushers, by executing core business strategies in order to facilitate safe, effective and profitable operations, whilst ensuring the functionality and sustainability of the mining activities. This is an opportunity not to miss!The successful candidate must meet the following requirements:BSc Mining Engineering Degree or EquivalentMine Managers Certificate of CompetencyMBA15 - 20 years relevant mining experience5 – 10 years senior management level experience.5 – 10 years open cast/Open pit mining experience.Ability to manage a dynamic diverse teamGood Leadership and Relationship skills
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OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
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Responsibilities • Manage the achievement of business productivity, quality, API and salesforce targets • Manage compliance and business risk • Manage the daily business operations • Manage and develop the performance of staff • Resolve escalated operational issues • Manage budgets • Allocate worksites or facilities • Manage changes within the business • Manage relationships with key stakeholders and clients • Talent and succession management • Ensure alignment to Treating Customers Fairly (TCF), in all business practices • Manager of managers. • Worksite acquisition, management and relationship building Qualification & experience • Grade 12 • Degree or a 3 year diploma in Finance/ Marketing/Business Management; or • The recruit must have obtained a full qualification (120 Credits. at NQF level 5) as per the FSB’s list of recognized Qualifications at the point of recruitment. • Must have RE5 • RE1 is a business requirement from the date of appointmentClass of business (COB): Should the candidate have been deemed Fit and Proper for Tier 1 by 01 April 2018, the candidate is then deemed competent for Class of Business. All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment. If a potential candidate has not completed Class of Business they are still deemed to be under supervision and cannot be appointed as a Branch ManagerKnowledge and skills • At least 5 years industry experience of which 3 years should be in management of sales. • Preference will be given to those with experience in insurance sales within the entry level market. Personal qualities • Analysing • Team Management • Relating and Networking • Adapting and responding to change • Coping with Pressure and Setbacks • Interpersonal sensitivity • Adhering to principles and values • Confidence and decisiveness • Proactivity • Planning and Organising • Quality and detail orientation • Persuading and Influencing • Achieving personal and work goals and objectives • Computer Literacy (MS Office) • Treating Customers Fairly • Strategic thinking • Engage digitallyBy clicking Apply you confirm that:By the Candidate submitting any personal information to the Company, the Candidate unconditionally and voluntarily, consents to the processing of the submitted personal information for the purposes of:finding the Candidate employment and in this regard, matching your submitted information with our client’s job specifications;conducting appraisal checks, including employment history, criminal record, educational history, qualification and skills checks and credit checks;presenting you as a suitable candidate to our Clients.The Candidate agrees and consent
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Electrician VacancyA South African-based Original Equipment Manufacturer (OEM) of mine safety equipment. With a strong reputation for producing reliable, quality equipment Their primary focus is Proximity Detection Systems (PDS), sometimes known as Collision Warning Systems (CWS), that offers vehicle-to-vehicle as well as vehicle-to-pedestrian detection is seeking an electrician to join their Musina branch This is a permanent role Candidate requirements Own vehicle is a mustSober HabitsQualifications needed Electrical trade tested If not electrical trade tested must have either N3 or N4 electrical engineering Remuneration varies on what year you completed your qualification the package consists of medical aid, pension, and car allowance probation period is 4 months
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PEP in Metz is looking for a Part-Time Sales Assistant, you could work up to a maximum of 27 hours a week. At PEP we call ourselves Dynamos - we have FUN, work hard, and take ownership of everything we do. We work in teams to create world-class solutions.
Being a Dynamo of PEP means you are dynamic, helpful and believe in making our customers look and feel good. PURPOSE OF POSITION: To be a friendly team player, promoting sales, reducing stock losses, managing stock, serving customers, working on the till, and maintaining a low-cost culture in order to meet business goals.
If you meet the above requirements and are interested in joining the PEP family, please apply on the JOBJACK platform that has partnered with PEP.Responsibility:Increase sales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines.
Stock loss is minimized by having a healthy store culture and following security measures, stock and cash handling procedures.
Manage a low-cost business according to the companys low-cost culture by driving efficiencies in the store.
Handle cash at the cash register, in accordance with company policy and procedures.
Being part of a dynamic team of Dynamos.
Maintain general health, safety and housekeeping standards.Job Reference #: https://link.jobjack.co.za/?jobId=767b3d33-a287-4b
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Lodge Manager
Location: Okavango Delta, Botswana
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The ideal person/couple would be held in high regard within the tourism industry, they would have a lot of experience in running a 5-star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management. The couple or individuals should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.
KEY RESPONSIBILITIES
Relationship building – with – staff, guests, governmental departments, the community, the industry (agents and other lodges)Corporate Social Responsibility – working with the Africa Foundation in community developmentBusiness efficiencies – cost control, local produce, quality of productHR structure – maintaining and enhancing – understanding and adherenceProduct development on guest experience – lodge, food, game experience, all guest touch pointsEngaging – with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildingsSustainability – Analyzing the impact Sustainability has on our business and improving itReducing our Carbon FootprintManagement of ResourcesFinancial Management – Providing an oversight role of the lodge financeForecasting – Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environmentTraining Development – Providing the needed to the team to ensure they are up to speed with the desired service standardsNew concepts and Creative Ideas – Keep abreast with the latest trends of service deliveryHealth and Safety at the workplaceDevelopment of a superior workforcePlan staffing levelsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate, right number and quality of employeeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE4NDk5OTU0P3NvdXJjZT1ndW10cmVl&jid=1057610&xid=4118499954
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KEY OUTPUTS
Meet and greet all guests, say goodbye to all guests, know all guests by nameUnderstand personal guest needs through interactionWhen required to do so, conduct thorough orientation of new guests on arrival and inform the kitchen of any dietary requirements, liaise with guides and butlers with regard to any special requestsTransmit guest information to other lodges and get information from other lodges before guests arrivalCover all daily and weekly requirements of the Lodge Manager, especially budget control and guest delight activitiesWhen required to do so, assist with room allocation and planning for future bookings well in advance – read all day sheets thoroughly and plan for any special requests, requirements or occasionsBe present at all morning meetingsWhen required to do so, plan all tomorrow’s activities and transfer activities with the guides/trackers/driversEnsure that all rooms are checked by Guest Relations – Housekeeping Manager before the guest’s arrivalIn co-ordination with other management, host guests at all mealsManage check-outs and invoices when Lodge Administrator is on leave or needs assistanceAssist with monthly planning – training, guest requirement and staffing levelsFamiliarise yourself and adhere to the Company Policies and ProceduresSit in on Disciplinary procedures – sound knowledge of all policies and procedures and labour relationsEnsure that minimum standards as per BOPs are adhered to in all departmentsPromote and instil a passion for Going the Extra Mile throughout all departmentsClosely manage all guest delight activities together with other management, butlers, guides, housekeepers and other staff as necessaryAttend any departmental and finance meetingsOversee stock takesSpot check equipment, replace and improve when necessary. Manage annual on on-going maintenance and deep cleaning of furniture etc.Welcome packs for new staffOrganise training workshops with the lodge managerCheck uniforms are correct, name badges are worn etc.Ensure monthly operational stock takes are done and that you order up to parMaintain par stock of crockery & cutlery, linen, operational smalls, and guest amenities in the store rooms. Ensure the store rooms are kept neat and tidyRegular “walk-about” the office, stores, laundry and workshop - tidy, dusted, clean, including toiletsHelp drive:Company LifeNew “stories of the Company”Community involvementTraining and records of suchStaff delightGuest Delights, Uniform, Cut & Crock, Ops Smalls and GA
PREVIOUS WORK EXPERIENCE REQUIRED:
2 years’ experience ...
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GERMAN MOTHER TONGUE/PROFESSIONAL WORKING PROFICIENCY REQUIRED
Tasks & Duties: PR
Strategic client consulting and conception of creative communication campaigns.Textual confidence, a strong sense of language and a talent for storytelling
Networker with own network to external service providers, media partners, editorial offices and event organisersPlanning and management of complex PR | digital projects and campaignsResponsibility for project success in terms of quality, time and budgethttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTAxNDY3OTU/c291cmNlPWd1bXRyZWU=&jid=1418192&xid=550146795
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Please note that this is a live-in position based in Botswana’s Okavango Delta.
KEY OUTPUTS
Keep the wine list up to date, in coordination with the Regional Chef and Operations Manager· Confident in recommending food and wine pairings to guests, taking into account their personal tastes and food choices· Assist with preparation and service of wines and other drinks· Manage cost and quality controls· Manage wine room and ensure it is fully-stocked· Develop and motivate team members through capability development
PERSONAL CHARACTERISTICS
Self-confidence, maturity and friendliness· Passionate about service, guest delight, and maintaining the golden thread· Clean, neat and tidy as a person and in the workplace· Willingness to work to the guests’ timing, not your own· Confidence in food and beverage service· Ability to work as part of team and effectively communicate with guests, butlers, kitchens· Multi-tasking in a fast-paced environment
KNOWLEDGE & PREVIOUS WORK EXPERIENCE REQUIRED
Previous experience as a Sommelier, Wine Steward/Stewardess or similar role· Ability to create tasteful food and wine pairings· Extensive knowledge of Southern African wines and vineyards· Previous experience with a Point of Sale system an advantage· Certification as a Sommelier or degree in hospitality
This talented individual should have excellent organisational skills whilst showing confidence in their skills and knowledge. They also need to be able to work under pressure and enjoy working with people
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KEY OUTPUTS
Managerial
Overall responsibility for the effective management on all levelsOverall management of all operational management at the Tented Camp and direct support to the Management Team including Security, Chefs and Guiding TeamDevelopment, Training and relief schedules of all direct reports managementOverall responsibility for all permanent and seasonal staff at KTTC and the creating of an environment of learning and development within the company valuesOverall communication between General Management, HOD’s and general staff departments through all levelsManaging HR issues and industrial relations proceduresManaging the Tented Camp in absence of General and Assistant General Manager
Financial
Assisting in creation of lodge budget in conjunction with the General Manager and Lodge accountantActive management of stocks in the Camp such as crockery and cutlers, linen, operational items, spa stocks and safari shop stocksCreate an environment of care for equipment, saving and sustainability
Operational
Management of all Guests areas and exceeding of guest expectationsOverall accountability of following up on all maintenance in ALL front of house areasOverall accountability to live the company behaviours and implement a culture of care and learningDaily, monthly and weekly training of Housekeeping, Butlers, Cleaners etc.Daily, monthly and weekly training of all Service departments within company standardsAssist with daily hosting during mealtimes, welcome, check in etc.Coordinating of reception for day sheets, reservations, VIPs, special requests and guest movementsAssist with daily/weekly/monthly departmental meetingsProvide support and guidance to the Head Housekeeper with Rooms checks, room maintenance and upkeep of company standard in the roomsProvide support and guidance to F&B Supervisor and Service Teams with Main area checks and upkeep of company standards in serviceImplementing and follow up on Development plan and performance management of F&B Supervisor and Lodge StaffCoordinate and actively oversee the exceeding of guest expectations and guest delightsOverall accountability for Leave cycles of Service staff, Reception and Safari ShopDaily and weekly meetings with Assistant GM and GM for smooth operations and updates at the CampDaily and weekly feedback to Reservations on Agents, bookings etc.Implementing of new standards, equipment and active participation into the company cultureImplementing of Fox Browne feedback, regional feedback and adhere to the company standards at all timesCreating an en...
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JOB ROLE
FUNCTIONAL RESPONSIBILITIES
Line Management of Kenya Operations
As General Operations Manager you are end-responsible for the management of all operations
in Kenya. This includes amongst others:
Line management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions; idem for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenanceEnsuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a/o health & safety and admin controlsEnsuring that all assets and equipment are kept in excellent conditionStrong general performance of the company’s Kenya operations against set management objectivesStrong financial performance of the company’s Kenya operations against its Operating Budget as well as good management of CAPEX against CAPEX budgets/plans
Your Profile
We are looking for an experienced, well-rounded GM-like Operations Manager with the following profile:
Minimum 10 years of experience in various operational management roles (Africa experience and tourism industry experience a must)Strong organizational and logistic skills in leadership positions in organisations with >150 staffEffective at managing and training/coaching middle managers and staffEffective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environmentGood working knowledge & experience in the majority of the following areas:Logistics/resupplyCost managementHRMenus, food quality and food presentationSome bush/guide knowledgeAsset & fleet maintenance managementAbility to build good working relationships with people at all levels from camp staff to the Board of DirectorsProven ability to handle complex intercultural people matters, with cultural sensitivity and awarenessPassion for positive impact and wildlife tourism as well as community developmentMinimum degree or diplomaStrong verbal and written communication skills and ability to structure and present work plans and ideasIndependent ‘getting things done’ mentality; willing to work hardSwahili a preference
Location & Travel Requirements
You will be based in Nairobi with frequent tra...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTg4NDg3Njg/c291cmNlPWd1bXRyZWU=&jid=1210322&xid=718848768
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Do you enjoy interacting with people from different cultural backgrounds? Would you help others realize their travel dream and experience the best that a destination has to offer? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?
Overview
Our client is currently recruiting a Travel Coordinator | Destination Specialist to join their team. The role of a trip coordinator is to manage and coordinate trips for our international guests while they are travelling with the company, with the aim of bringing alive the magic of travel through a well-organized and seamless trip. Specifically, the responsibilities would include:
Working closely with their partners to confirm ground services the moment a booking comes inReconfirming all services with relevant partners before the start of a trip to ensure everything is booked as per what has been promised to the guestLiaising between their guests and the partners to execute trips and deliver on the experiences promised by their travel consultantsProviding prompt, courteous service to guests by applying critical thinking and problem-solving skills to their problemsUnderstanding the guests’ requirements and coordinating with different departments to prepare necessary arrangements pre and post the guests’ travelBriefing guests about their upcoming experience in Africa and EuropeActing as the single point of contact for guests on his or her trip and providing 24hr support throughout the duration of the trip - this would include availability over weekends and holidays in case of emergencies or crisisIssue handling, catering to special requests, planning surprises and special activities, and regular follow-ups with guests by negotiating with partners for freebies or special rates
? We are looking for a more tailor made Senior consultant.
? Experience working with Southern Africa product.
? TourPlan knowledge preferable not a must.
? Has 4-5 years DMC (Destination Management Company) experience Knowledge on Southern Africa product.
? Experience working with US/UK markets
What do they expect from you?
You love interacting with and helping people and have a passion for delighting guests and making their travel dreams come true. You are willing and keen to go the extra mile to support our guests and comfortable with flexible working hours including evenings and weekends if necessaryYou are an excellent communicator in the English language, both verbal and written. This entails st...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDkxMzUxNjk/c291cmNlPWd1bXRyZWU=&jid=1299010&xid=849135169
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