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The successful candidate will act as the central point of coordination between field technicians, contractors, and internal teams, ensuring that fibre infrastructure is protected during excavation and that all activities align with permitting, wayleave, and operational requirements.Minimum RequirementsHigh school diploma or equivalent required2+ years of experience in telecommunications, fibre, construction coordination, dispatching, or a similar operational environmentStrong organisational and scheduling skillsProficiency in Microsoft Office (Excel, Outlook, Word)Ability to read maps, construction drawings, or fibre network layoutsPreferred QualificationsExperience in fibre optic or telecommunications infrastructureExposure to wayleaves, permitting, or utility coordination processesFamiliarity with GIS mapping systems or ticket management softwareKey ResponsibilitiesTicket and Request ManagementMonitor and manage all incoming utility clearance and locate requestsReview, categorise, and prioritise requests based on urgency and due datesEnsure all requests are completed within required timelinesMaintain accurate records of completed and pending requestsCompliance and Damage PreventionEnsure compliance with excavation, permitting, and utility protection requirementsConfirm that fibre infrastructure is identified and marked prior to excavationMaintain documentation for audits and reporting purposesAssist with investigations related to underground infrastructure damageCommunication and CoordinationAct as the primary point of contact between contractors, field teams, and internal stakeholdersProvide regular updates on request status to operations, construction, and project teamsEscalate urgent or high-risk activities that may impact network infrastructureCoordinate with maintenance and construction teams on ongoing field workReporting and DocumentationMaintain logs, completion reports, and performance trackingGenerate reports on request volumes, turnaround times, and complianceTrack recurring excavation activities and high-risk areas affecting fibre infrastructureWorking ConditionsPrimarily office-based with regular communication with field personnelMay require occasional after-hours support for emergency locate requestsAbility to handle multiple tickets and deadlines simultaneouslyWorking hours:2:00 PM to 11:00 PM (Monday to Friday) From the 2nd Sunday of March until
https://www.jobplacements.com/Jobs/F/Fibre-Utilities-Coordinator-Locates--Wayleaves-1276701-Job-Search-03-31-2026-04-13-51-AM.asp?sid=gumtree
11d
Job Placements
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2nd Line Technical Support EngineerProvide technical support and advanced diagnostics for residential and business fibre internet clients.Johannesburg. Fibre Internet / ISP / Networking industry. R14 000 - R18 000.About Our ClientThe company operates in the fibre internet, ISP, and networking industry. It provides residential and business fibre connectivity, LAN networking, routers, and VoIP services.The Role: 2nd Line Technical Support EngineerThis role exists to take ownership of escalated support requests and perform advanced diagnostics to ensure high levels of customer satisfaction. It contributes to the business by resolving complex issues related to fibre, routers, and VoIP services while maintaining service level agreements. The main focus areas include remote troubleshooting, ticket management, and providing on-site technical support for connectivity and networking infrastructure.Key ResponsibilitiesProvide 3+ years of technical support experience within the ISP, fibre internet, or networking industry.Deliver 2nd line technical support for fibre internet connectivity, LAN, and router issues via phone and remote access.Manage and document the full lifecycle of support tickets using the Halo Helpdesk system within defined SLA timeframes.Conduct onsite visits to homes, estates, and businesses to perform LAN assessments and install network equipment.Configure and troubleshoot WAN and Wi-Fi routers, addressing DHCP, latency, and packet loss problems.Coordinate with Fibre Network Operators to log, track, and escalate fibre line or ONT faults.Provide basic troubleshooting and support for VoIP systems.Perform mandatory after-hours support and travel for on-site support in Gauteng.About You3+ years of technical support experience.Experience in ISP, fibre internet, or networking environments.Experience providing both remote and on-site technical support.Technical proficiency in TCP/IP networking, router configuration, and DHCP troubleshooting.Valid drivers license and own reliable transport.Willingness to travel for on-site support in Gauteng and work mandatory after-hours support.Strong analytical skills with the ability to manage multiple tickets simultaneously.Excellent communication skills, customer-focused mindset, and high attention to detail.Ability to work independently.
https://www.jobplacements.com/Jobs/A/2nd-Line-Technical-Support-Engineer-1274421-Job-Search-3-23-2026-10-37-14-AM.asp?sid=gumtree
18d
Job Placements
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The Role:Work with nextâ??gen fibre technology at a leading openâ??access FNO building futureâ??proof networks.Be part of impactful national infrastructure projects that support highâ??speed connectivity and economic growth.Grow your career in a specialist, innovationâ??driven team dedicated to highâ??quality fibre deployment.Key Responsibilities:Perform fibre splicing, termination, and testing using OTDRs, power meters, and related tools.Connect FTTH and FTTB clients to the GPON network.Diagnose and repair faults to ensure optimal fibre network performance.Use network designs, schematics, and technical drawings to complete accurate installations.Maintain detailed records of splicing work, test results, and submit asâ??built documents.Endâ??toâ??end enterprise linkâ??building experience is highly valued.Collaborate with project managers, engineers, and technicians to meet deadlines and project goals.Job Experience and Skills Required:3+ years experience in fibre optic splicing, installation, and testing.Technical certifications (FOA and CFOT) preferred. High School Diploma required.Proficient with OTDRs, power meters, and fusion splicers.Strong knowledge of fibre standards, specs, and best practices.Experience with underground and aerial installation techniques.Able to work at heights, outdoors, in confined spaces, and lift heavy equipment.Valid drivers licence, reliable transport, flexible availability, and strong problemâ??solving skills.Apply now!
https://www.jobplacements.com/Jobs/F/Fibre-Optics-Splicing-Technician-1257279-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
19d
Job Placements
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