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Results for customer service call centre in "customer service call centre" in Jobs in South Africa in South Africa
1
We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
5d
Job Placements
1
Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
7mo
Job Placements
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Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1235261-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
2h
Job Placements
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Call Centre AgentArea; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are providedMinimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English languageAbility to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/D/Durban-Call-Centre-Agent-1265336-Job-Search-2-24-2026-3-13-12-AM.asp?sid=gumtree
16h
Job Placements
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To lead and evolve the customer service function into a strategic, value-generating division that sets industry benchmarks in service excellence, operational efficiency, and customer satisfaction. This role is pivotal in transforming service operations into a profit centre while championing innovation, digital enablement, and cross-functional alignment.KEY RESPONSIBILITIES: (6 months fixed term contract)Define and evolve customer service standards, objectives, and initiatives to align with corporate strategy.Lead and manage the daily operations of the contact centre to ensure efficient service delivery and high customer satisfaction. This includes supervising and supporting agents, providing training, and performance management.Act as the voice of the customer in executive forums, translating feedback into actionable insights for product and service enhancements.Collaborate cross-functionally with departments to align service delivery with broader business objectives.Champion the adoption of CRM platforms, AI-driven support tools, and self-service portals to enhance customer engagement and reduce service friction.Monitor KPIs such as first-call resolution, average handling time, and customer satisfaction scores, using insights to drive continuous improvement.Resolve complex, escalated service issues that require coordination across departments, ensuring timely and satisfactory outcomes.Ensure adherence to regulatory standards, warranty policies, and service-level agreements (SLAs).Implement quality assurance programs and audits to maintain high service standards.Manage resources and budgets to optimize operational efficiency and cost-effectiveness.Champion a service-led culture across the organization, influencing product, sales, and marketing teams.EducationBachelors degree in business administration, Communications, or a related field (preferred).Minimum of 58 years experience in a contact centre or customer service leadership role.Understanding of workforce planning, scheduling, and resource allocation.Proven track record of transforming service operations and implementing best-in-class practices.
https://www.jobplacements.com/Jobs/C/Contact-Centre-Lead-1262237-Job-Search-02-13-2026-04-07-54-AM.asp?sid=gumtree
11d
Job Placements
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Callforce Johannesburg is currently recruiting for Upgrades consultants.The Upgrades Sales consultant will play a crucial role in driving sales and customer loyalty by offering upgrade opportunities to existing clients. This role involves understanding customer needs, recommending suitable upgrades, and ensuring a seamless transition for the customer. As part of our growth strategy, our ideal candidate should be results driven, have excellent communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service.Requirements:- Call centre telco upgrades experience of 1+ year.- Ability to quickly learn and retain detailed information about a wide range of products and services.- Problem-Solving: Strong problem-solving skills and the ability to think on your feet.- Organization: Excellent organizational skills and attention to detail.
https://www.jobplacements.com/Jobs/U/Upgrades-consultants-1204616-Job-Search-07-19-2025-02-00-27-AM.asp?sid=gumtree
7mo
Job Placements
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Description:Handle inbound and outbound client calls in a professional mannerAssist customers with policy queries, product information, and cover explanationsProcess policy changes, cancellations, and updates on CRM systemsFollow up on outstanding documents and client requestsCapture accurate client details and maintain customer recordsProvide quotes (if licensed/qualified) and generate leads for sales teamsMeet daily productivity and quality targetsResolve customer issues and escalate when necessaryRequirements:Grade 12 / MatricMinimum 1â??2 years Call Centre or Customer Service experience (insurance experience an advantage)Excellent communication skills â?? verbal & writtenComputer literate with strong typing & CRM system skillsAbility to work under pressure and handle high call volumesPatient, client-centred and professional phone etiquetteWorking Hours:Monday to Friday 7h30 â?? 17h00Every 2nd Saturday â?? 8h30 â?? 13h30Training providedPlease note only candidates that meet the minimum requirements will be considered.  Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1236136-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree
16h
Job Placements
1
The Customer Services Controller provides real-time ecommerce support to customers, drivers, and internal stakeholders. The role focuses on resolving order-related queries across multiple channels (calls, emails, help centre), supporting end-to-end order fulfilment, and ensuring a high-quality customer experience within a fast-paced ecommerce retail environment.Key ResponsibilitiesHandle ecommerce-related queries via phone, email, chat, and help centre platformsSupport drivers and customers with order tracking, delivery issues, and escalationsDrive First Contact Resolution (FCR) and proactive issue resolutionMonitor orders against SLAs and work with operations to resolve delaysAct as a key link between ecommerce operations, clients, and delivery teamsIdentify trends in customer issues and escalate systemic problemsEnsure professional, friendly, and efficient customer interactions at all timesHours12-hour retail shifts (08:00–20:00, rotational)Transport provided if ending 20h00RequirementsMatric (Grade 12)Minimum 2 years’ experience in a Contact Centre / Help Centre / Customer Support roleStrong understanding of ecommerce order fulfilment, logistics, or supply chain processesProficient in Microsoft Office (especially Outlook and Excel)Comfortable working retail shifts, including weekends and SundaysDiploma in Logistics, Supply Chain Management, or related field (Advantageous)Experience in a blended or multi-channel contact cen
https://www.jobplacements.com/Jobs/C/Customer-Service-Controller-1260617-Job-Search-02-09-2026-05-00-16-AM.asp?sid=gumtree
15d
Job Placements
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About Us:Exhilarate Uvongo is a dynamic and fast-growing company. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development. Join our vibrant team and be part of a company that values innovation, teamwork, and customer satisfaction.Job Description:We are seeking an enthusiastic and motivated individual to join our team in 2026. As a Sales Consultant, you will be the voice of our company, helping customers with their inquiries and providing information about our products and services. This is an excellent opportunity for individuals who are passionate about sales and looking for a rewarding career in a supportive and fun environment.Key Responsibilities:Handle outbound calls professionally and courteouslyObjection handleProvide accurate information about products and servicesAchieve individual and team performance targetsParticipate in ongoing training and development programsQualifications:Matric or equivalentExcellent communication skills (both verbal and written)Strong problem-solving abilitiesAbility to work in a fast-paced environmentBasic computer skillsPositive attitude and a willingness to learnWhat We Offer:Uncapped commission and incentivesCareer advancement opportunitiesFun and supportive work environment Please remember this opening is in Uvongo and Surrounded areas
https://www.jobplacements.com/Jobs/T/Telesales-representative-1265347-Job-Search-2-24-2026-3-22-18-AM.asp?sid=gumtree
16h
Job Placements
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Minimum RequirementsMinimum 1 Year experience in an insurance call centre environmentGrade 12 / Matric Clear criminal recordStrong communication skills (verbal and written)Computer literate (MS Office and CRM systems advantageous)Ability to work under pressure and meet targetsKey ResponsibilitiesHandle inbound and outbound customer calls professionallyAssist clients with policy queries, amendments, and product informationPromote and upsell insurance products where applicableEnsure accurate capturing of customer information on internal systemsMaintain compliance with company and regulatory requirementsDeliver excellent customer service and maintain client relationshipsMeet daily, weekly, and monthly performance targetsCompetencies & SkillsStrong customer service orientationSales and negotiation skillsAttention to detail and accuracyProblem-solving abilityTime management and organisational skillsTeam player with a positive attitude
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1262021-Job-Search-02-12-2026-10-11-33-AM.asp?sid=gumtree
12d
Job Placements
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We are seeking an experienced and enthusiastic full-time sales administrator to join out team that works with financial services. As a sales administrator, you will be responsible for meeting clients in a sales environment and providing exceptional customer/client service. Requirements:-Grade 12-exceptional interpersonal and communication skills with a consultative approachIf you have a true passion for growth bridal and want to be part of a dynamic consultant team, wed love to hear from you!Job Types: Ful-time,Contract length: permant Pay: Negotiated in the interview Education: Matric Certificate (Preferred)Experience: No experience required Language: English (Required)
https://www.jobplacements.com/Jobs/A/Administration-1264122-Job-Search-2-19-2026-7-53-28-AM.asp?sid=gumtree
5d
Job Placements
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