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Vacancy: Customer Service Representative

1 day ago401 views
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Location:
Advertised By:Private
Company Name:Stingray Accessory Manufacturers
Job Type:Full-Time
Description

We are looking for an experienced Call Centre Sales Rep to join our team:

- Manage incoming calls and emails professionally, meeting service levels

· Identify and assess customer needs for satisfaction

· Provide accurate, valid, and complete information using provided systems

· Meet personal/team targets, call/mail quotas, and daily productivity goals

· Resolve product or service problems efficiently and follow up for resolution

· Record customer interactions, process accounts, and file documents

· Capture information on company systems accurately and promptly

· Inform management of potential issues or concerns

· Collaborate with CSR team and other departments for solutions to product issues

Send CV to elaine@stingray.co.za



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Elaine Turnbull
Selling for 10+ years
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